

HPE Zerto Software and VMware Live Recovery are competitive products in the data recovery domain, with VMware Live Recovery excelling in advanced disaster recovery capabilities, while HPE Zerto Software shines in ease of use.
Features: HPE Zerto Software offers easy disaster recovery management, real-time replication, and analytics suitable for minimizing downtime. VMware Live Recovery provides robust integration with VMware environments, comprehensive recovery procedures, and detailed capabilities which suit enterprises requiring in-depth features.
Room for Improvement: HPE Zerto Software could enhance services for Hyper-V environments and align more closely with cloud analytics needs. VMware Live Recovery may benefit from simplification to make its robust features more accessible and user-friendly, and improvements in deployment strategies beyond VMware ecosystems could be considered.
Ease of Deployment and Customer Service: VMware Live Recovery integrates extensively with VMware, ensuring a streamlined deployment and robust customer service with detailed support pathways. HPE Zerto Software is known for quick setup, intuitive management, and effective customer service, though it may not offer VMware's specialized pathways for complex scenarios.
Pricing and ROI: HPE Zerto Software usually requires a lower upfront cost and offers a straightforward pricing model, promising faster ROI for smaller firms. Conversely, VMware Live Recovery demands a higher initial investment but offers significant long-term ROI, attractive for enterprises seeking extensive features. HPE Zerto's cost-effectiveness suits budget-conscious businesses, while VMware justifies its higher cost through its comprehensive functionality.
Before, it was a huge cost. It was several thousand dollars to do a DR test, whereas now, I click a button.
It saves us a lot of time and gives us the ability to perform other DR plans for other systems.
It's not only in the cloud; it's DR as a service, which means that the recovery operations are performed by a dedicated team specializing in this area.
I have never had an issue that was not resolved, and I have never been in a situation where they did not respond.
I would give them a rating of ten because it represents the highest level of support based on the technical knowledge of the support team, response time, and effectiveness of the provided resolutions.
When I open a ticket, I usually get a call within an hour or two.
They are knowledgeable.
Our team has dedicated personnel for support who engage with the supporting teams.
The technical support from VMware is very good and operates based on a service level.
I would rate it a ten out of ten for scalability.
Customers need to follow good engineering practices for optimal product use.
By adding more hosts and installing VRAs on each, tasks can be efficiently managed.
I promptly delete the malfunctioning elements and set them up again to resume replication, ensuring stability.
The ease of use was so good with Zerto that they were able to migrate things much quicker.
It is very reliable.
For our test labs, dev labs, and production, it is very stable.
If I have 350 objects that I am protecting, I would like Zerto to be able to fire them up in one order, rather than having to manually bring them up in a sequence.
If the host has a lot of VMs on it, there may not always be enough time to relocate all of the VMs from a protection group standpoint to other hosts before the replication appliance that Zerto uses to manage that powers itself down.
If HPE Zerto Software has it built-in where we're going to vCenter and you click on it, it will build the VPG and indicate configuration requirements, that would be amazing.
It's important for the cost to be justified based on the features used in production.
I would like to see improved integration services with other solutions, such as SIEM management or security monitoring.
They follow their SOP, but they initially engage very low-level personnel who are not able to answer or resolve the issue, so they escalate or take a very long time to resolve the issue.
If you want a good-quality tool that is robust and does a good job for you, you have to pay a higher price to get that, and Zerto is no different.
However, it can become quite expensive when you start looking at the number of workloads you have in the environment and what you would like to do.
Zerto is easier to set up and use, and it's less expensive.
Previously, when acquiring a license for Ethiopian drug supply chains, the price was significantly high, especially after Broadcom joined VMware.
For cloud-based solutions, the cost seems quite pricey, so we stick to on-premises deployment.
We mostly prefer to recommend this to customers due to ease of use, abundant features, and support.
Zerto offers excellent technical support with responsive and helpful experts.
If we were attacked, I could revert to a backup from five seconds before the attack, and no one would know we were attacked.
The replication time and the minor amount of time it takes to sync a new server outside of any of my huge 40-terabyte boxes is ridiculously quick.
It is used for data replication between data centers and allows for quick response in times of failure, ensuring data availability.
If I talk about vCenter and the auto failover of the VMs, such as live migration, that is a very cool feature that we require in our environment because we have different data centers, and if some of the servers fail, they automatically failover and move the VM from one side to another.
The capability and the functionality of the features are very helpful for us.
| Product | Mindshare (%) |
|---|---|
| HPE Zerto Software | 7.3% |
| VMware Live Recovery | 7.4% |
| Other | 85.3% |

| Company Size | Count |
|---|---|
| Small Business | 90 |
| Midsize Enterprise | 92 |
| Large Enterprise | 195 |
| Company Size | Count |
|---|---|
| Small Business | 36 |
| Midsize Enterprise | 12 |
| Large Enterprise | 40 |
Zerto is used for disaster recovery, business continuity, data migration, and ransomware recovery, providing continuous data protection and near real-time replication. Valued for ease of use, efficient failover processes, and versatile integration, it enhances organizational efficiency, reduces errors, and boosts productivity.
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