Try our new research platform with insights from 80,000+ expert users

NetApp Cloud Backup vs NetApp SnapCenter comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.5
Users report substantial cost savings, efficiency, ease of use, and reliable performance with NetApp Cloud Backup, enhancing operational continuity.
Sentiment score
8.5
NetApp SnapCenter enhances efficiency and cost-effectiveness with quicker backups, saving 70% in time and reducing manual effort.
 

Customer Service

Sentiment score
6.6
NetApp Cloud Backup is praised for its efficient customer service, knowledgeable support staff, and detailed documentation, despite occasional delays.
Sentiment score
9.0
NetApp SnapCenter support is praised for expertise and responsiveness, despite occasional process frustrations and documentation issues.
The support from NetApp is very good, and I would rate it as ten points.
IT Technical Architect at AVALIS
The technical support from NetApp is excellent.
Sr. engineer at Sify Technologies
 

Scalability Issues

Sentiment score
7.9
NetApp Cloud Backup is highly scalable, performs well in cloud environments, and integrates seamlessly with Microsoft Azure for disaster recovery.
Sentiment score
7.5
NetApp SnapCenter efficiently supports scalable backup solutions for small to medium businesses, allowing resource extension and role-based management.
 

Stability Issues

Sentiment score
8.7
Users commend NetApp Cloud Backup for its stability, efficient large workload handling, strong integration, and minimal downtime during data restoration.
Sentiment score
8.7
NetApp SnapCenter is stable and compatible, but updates for complex systems can occasionally introduce performance issues and bugs.
Even though we have used multiple products in the private cloud, with NetApp, we haven't found any glitches.
Sr. engineer at Sify Technologies
 

Room For Improvement

NetApp Cloud Backup users need better integration, KPI handling, ITSM support, and ease of use, with cost-effective comparisons to competitors.
NetApp SnapCenter needs interface improvements, better integration, enhanced performance, and user-friendly documentation to address management and compatibility issues.
It should be more user-friendly and easier for customers to use.
IT Technical Architect at AVALIS
 

Setup Cost

Enterprise buyers appreciate NetApp Cloud Backup's cost-effective pricing, though virtual NetApp hosting is pricier than general cloud hosting.
NetApp SnapCenter often includes licensing with hardware purchases, offering cost-effective solutions with Standard and Advanced Capacity licenses.
The product should be free because it is just software to administrate systems purchased from NetApp, which are already expensive.
IT Technical Architect at AVALIS
 

Valuable Features

NetApp Cloud Backup is praised for its simplicity, seamless integration, efficiency, data protection, scalability, user-friendliness, reliability, and cost-effectiveness.
NetApp SnapCenter offers easy backup, centralized management, integration, and secure access, ensuring efficient data protection and quick restoration.
The product is very stable and easy to install, which saves a significant amount of time during deployment.
IT Technical Architect at AVALIS
Role-based access control and multi-factor authentication are security features available in NetApp SnapCenter.
Sr. engineer at Sify Technologies
 

Categories and Ranking

NetApp Cloud Backup
Ranking in Backup and Recovery
32nd
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
4
Ranking in other categories
Deduplication Software (9th), Disk Based Backup Systems (5th), Cloud Backup (30th), Cloud Storage Gateways (5th)
NetApp SnapCenter
Ranking in Backup and Recovery
44th
Average Rating
8.0
Reviews Sentiment
7.5
Number of Reviews
28
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Backup and Recovery category, the mindshare of NetApp Cloud Backup is 0.5%, up from 0.3% compared to the previous year. The mindshare of NetApp SnapCenter is 0.8%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Market Share Distribution
ProductMarket Share (%)
NetApp Cloud Backup0.5%
NetApp SnapCenter0.8%
Other98.7%
Backup and Recovery
 

Featured Reviews

MS
Solutions Architect at SC PROSERVICECORP SRL
Offers protection and does scanning of the data in the storage
NetApp has a nasty way of dealing with the license for the product's on-premises virtual NetApp appliance that you need in your whole architecture, and it is not directly linked to NetApp Cloud Backup. It is not a feature that I want to change in NetApp Cloud Backup because the cloud backup service is architectured in a way that makes it available to users, so it looks pretty good to me. When you go to the other side, you can see what you want to have on-premises for the main side in order to have backup in the cloud via NetApp Cloud Backup. With the on-premises part, you need to have either a physical NetApp or a virtual NetApp. You only have two options for primary storage from the network. In the physical cases, it is pretty straightforward as you have pricing and something like a grid with your NetApp. The sales representatives explain how much it will cost you to have some physical NetApp storage based on performance, types, and so on. The support contracts are for three or five years. When it comes to the virtual NetApp, you can run on top of an existing VMware tool or a recent cluster; it gets nasty because they do not let you change the licensed server. Once you deploy a virtual NetApp with a licensed server that you have on-premises, you migrate off from that, but NetApp does not let you change the licensed server, which should be really simple.
SaneeshC - PeerSpot reviewer
Sr. engineer at Sify Technologies
Has reduced backup time for large workloads and supports smooth workload migration
Role-based access control and multi-factor authentication are security features available in NetApp SnapCenter. The one-time password comes to our multi-factor authentication tool; we work with Cisco Duo, and that OTP is generated through that tool, which we use to access the device. There are different options through which we can migrate workloads without downtime. The user interface is very easy to handle and not complicated. There are multiple features that make NetApp SnapCenter valuable. In case of any job failure, we get an alert over email. For jobs replicating from site A to site B, we know how long it will take to complete that replication. All that information is available in the console, and there aren't any difficulties or objections that need to be improved.
report
Use our free recommendation engine to learn which Backup and Recovery solutions are best for your needs.
881,082 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
14%
Financial Services Firm
8%
Computer Software Company
8%
Retailer
7%
Manufacturing Company
14%
Computer Software Company
10%
Financial Services Firm
9%
Educational Organization
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise9
Large Enterprise12
 

Questions from the Community

What's the 3-2-1 data protection that NetApp Cloud Backup offers?
Hi, the 3-2-1 data protection from this product is related to a backup strategy with the same name. I'm assuming you don't know about it so I'll tell you in a few words. In its essence, this backup...
Is NetApp Cloud Backup secure for backup?
I've just started using NetApp Cloud Backup but my initial reason behind choosing it in the first place is that they advertise their high-security approach. So basically, they give you ransomware p...
Is NetApp Cloud Backup expensive in your opinion?
It depends on how much exactly you count as expensive. For me, NetApp Cloud Backup isn't too expensive. I say that based on the services it provides and on the way it provides them. I think it's im...
What is your experience regarding pricing and costs for NetApp SnapCenter?
The product team handles the commercial aspects of pricing.
What needs improvement with NetApp SnapCenter?
We have not started much with the automation capability in NetApp SnapCenter. Regarding the integration aspect, I am not certain about its complexity, as this was built by the OEM NetApp team.
What is your primary use case for NetApp SnapCenter?
The major use case for NetApp SnapCenter is that our customer previously used Commvault. For huge VMs with sizes of five TB or 10 TB, taking the file level backup in Commvault took a long time, oft...
 

Also Known As

No data available
SnapCenter
 

Overview

 

Sample Customers

Information Not Available
All for One Steeb AG, Accenture
Find out what your peers are saying about NetApp Cloud Backup vs. NetApp SnapCenter and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.