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Druva inSync vs NetApp Cloud Backup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.8
Organizations gain significant ROI with Druva inSync via cost savings, efficiency improvements, and 75% time savings after data loss.
Sentiment score
8.5
Users report substantial cost savings, efficiency, ease of use, and reliable performance with NetApp Cloud Backup, enhancing operational continuity.
The organization has experienced ROI from Druva inSync through bandwidth saving, storage, and manpower optimization.
Technical Consultant at a tech services company with 11-50 employees
 

Customer Service

Sentiment score
7.3
Druva inSync’s customer service is praised for responsiveness, though some suggest improvements in training and follow-up efficiency.
Sentiment score
6.6
NetApp Cloud Backup is praised for its efficient customer service, knowledgeable support staff, and detailed documentation, despite occasional delays.
Druva inSync has top-notch customer support and it comes free.
Assistant Consultant at a tech services company with 11-50 employees
The technical support from Druva inSync deserves a rating of 10.
Technical Consultant at a tech services company with 11-50 employees
 

Scalability Issues

Sentiment score
7.9
Druva inSync offers scalable, cloud-based backup solutions with adaptive licensing, fitting both small and large businesses seamlessly.
Sentiment score
7.9
NetApp Cloud Backup is highly scalable, performs well in cloud environments, and integrates seamlessly with Microsoft Azure for disaster recovery.
The scalability of Druva inSync deserves a rating of 10.
Technical Consultant at a tech services company with 11-50 employees
You can integrate with M365, you can integrate with Azure, you can integrate with dynamic groups, all through APIs.
Assistant Consultant at a tech services company with 11-50 employees
 

Stability Issues

Sentiment score
8.3
Druva inSync is stable, reliable, and frequently updated, with users confident in its performance despite minor issues.
Sentiment score
8.7
Users commend NetApp Cloud Backup for its stability, efficient large workload handling, strong integration, and minimal downtime during data restoration.
 

Room For Improvement

Druva inSync's pricing and performance issues, alongside interface and support challenges, hinder user experience and recovery efficiency.
NetApp Cloud Backup users need better integration, KPI handling, ITSM support, and ease of use, with cost-effective comparisons to competitors.
If it were to enable chatbot functionality and by just saying to the chatbot to restore a mailbox or restore an item to the mailbox, that would enhance productivity.
Assistant Consultant at a tech services company with 11-50 employees
To make Druva inSync better, they can implement additional DLP.
Technical Consultant at a tech services company with 11-50 employees
In the next release, I would like to see additional features and functionalities that focus more on AI functionality, similar to what other vendors offer.
Tam Adobe at Murdoch Webster
 

Setup Cost

Druva inSync's pricing is mixed; cost-effective for some, but considered high by others, with flexible licensing options.
Enterprise buyers appreciate NetApp Cloud Backup's cost-effective pricing, though virtual NetApp hosting is pricier than general cloud hosting.
From my perspective, Druva inSync is reasonably priced.
Tam Adobe at Murdoch Webster
 

Valuable Features

Druva inSync offers efficient, secure cloud backups with M365 integration, featuring deduplication, geofencing, encryption, and seamless restoration.
NetApp Cloud Backup is praised for its simplicity, seamless integration, efficiency, data protection, scalability, user-friendliness, reliability, and cost-effectiveness.
This significantly reduces restoration time from days to just hours or minutes, meaning it saves both time and space as it does not require complete mailbox restoration.
Assistant Consultant at a tech services company with 11-50 employees
The solution provides significant ROI through bandwidth saving, storage, and manpower optimization.
Technical Consultant at a tech services company with 11-50 employees
 

Categories and Ranking

Druva inSync
Ranking in Cloud Backup
28th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
20
Ranking in other categories
SaaS Backup (11th)
NetApp Cloud Backup
Ranking in Cloud Backup
34th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
4
Ranking in other categories
Backup and Recovery (30th), Deduplication Software (9th), Disk Based Backup Systems (5th), Cloud Storage Gateways (6th)
 

Mindshare comparison

As of June 2026, in the Cloud Backup category, the mindshare of Druva inSync is 1.3%, down from 2.4% compared to the previous year. The mindshare of NetApp Cloud Backup is 0.8%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
Druva inSync1.3%
NetApp Cloud Backup0.8%
Other97.9%
Cloud Backup
 

Featured Reviews

reviewer2839371 - PeerSpot reviewer
Assistant Consultant at a tech services company with 11-50 employees
Single item recovery has transformed mailbox backups and now provides faster, precise restores
Druva inSync can improve if we can integrate a chatbot. Instead of going through the portal, if there were a chatbot and we could restore mailboxes and groups by chatting with the chatbot, that would be an added feature. The restoration of notes is a limitation. Druva inSync is not capable of restoring notes. If users have something saved in notes, Druva inSync will not be able to restore it. If it could enhance the capability to restore notes, that would also be helpful. If it were to enable chatbot functionality and by just saying to the chatbot to restore a mailbox or restore an item to the mailbox, that would enhance productivity. There is some limitation of restoration for certain folders. If those could be fixed, it would be a perfect product.
MS
Solutions Architect at SC PROSERVICECORP SRL
Offers protection and does scanning of the data in the storage
NetApp has a nasty way of dealing with the license for the product's on-premises virtual NetApp appliance that you need in your whole architecture, and it is not directly linked to NetApp Cloud Backup. It is not a feature that I want to change in NetApp Cloud Backup because the cloud backup service is architectured in a way that makes it available to users, so it looks pretty good to me. When you go to the other side, you can see what you want to have on-premises for the main side in order to have backup in the cloud via NetApp Cloud Backup. With the on-premises part, you need to have either a physical NetApp or a virtual NetApp. You only have two options for primary storage from the network. In the physical cases, it is pretty straightforward as you have pricing and something like a grid with your NetApp. The sales representatives explain how much it will cost you to have some physical NetApp storage based on performance, types, and so on. The support contracts are for three or five years. When it comes to the virtual NetApp, you can run on top of an existing VMware tool or a recent cluster; it gets nasty because they do not let you change the licensed server. Once you deploy a virtual NetApp with a licensed server that you have on-premises, you migrate off from that, but NetApp does not let you change the licensed server, which should be really simple.
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Manufacturing Company
9%
Comms Service Provider
8%
Financial Services Firm
8%
Manufacturing Company
14%
Financial Services Firm
12%
Construction Company
12%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise4
Large Enterprise3
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Druva inSync?
From my perspective, Druva inSync is reasonably priced. I am quite satisfied with the licensing cost.
What needs improvement with Druva inSync?
Druva inSync can improve if we can integrate a chatbot. Instead of going through the portal, if there were a chatbot and we could restore mailboxes and groups by chatting with the chatbot, that wou...
What is your primary use case for Druva inSync?
I am using Druva inSync for taking backup of our mailboxes, our Teams, groups, Teams channels, SharePoint, and OneDrive. We are using it for taking our M365 backups. Druva inSync is providing singl...
What's the 3-2-1 data protection that NetApp Cloud Backup offers?
Hi, the 3-2-1 data protection from this product is related to a backup strategy with the same name. I'm assuming you don't know about it so I'll tell you in a few words. In its essence, this backup...
Is NetApp Cloud Backup secure for backup?
I've just started using NetApp Cloud Backup but my initial reason behind choosing it in the first place is that they advertise their high-security approach. So basically, they give you ransomware p...
Is NetApp Cloud Backup expensive in your opinion?
It depends on how much exactly you count as expensive. For me, NetApp Cloud Backup isn't too expensive. I say that based on the services it provides and on the way it provides them. I think it's im...
 

Also Known As

inSync
No data available
 

Overview

 

Sample Customers

TRC Companies, Inc., ANDRITZ, Inc., Allergan, Plc, ServiceNow, Live Nation, Shire, DHL, Leidos, NASA, UC Berkeley, Leica, Hatco Corporation, Flex, Enphase.
Information Not Available
Find out what your peers are saying about Druva inSync vs. NetApp Cloud Backup and other solutions. Updated: June 2026.
900,747 professionals have used our research since 2012.