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Druva Phoenix vs Druva inSync comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 27, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Druva inSync
Ranking in Cloud Backup
15th
Ranking in SaaS Backup
6th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
18
Ranking in other categories
No ranking in other categories
Druva Phoenix
Ranking in Cloud Backup
32nd
Ranking in SaaS Backup
9th
Average Rating
8.6
Reviews Sentiment
6.1
Number of Reviews
8
Ranking in other categories
Disaster Recovery as a Service (7th), Disaster Recovery (DR) Software (18th)
 

Mindshare comparison

As of August 2025, in the SaaS Backup category, the mindshare of Druva inSync is 4.5%, down from 5.3% compared to the previous year. The mindshare of Druva Phoenix is 1.6%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
SaaS Backup
 

Featured Reviews

Ahmad Mohammed EL-DADA - PeerSpot reviewer
Provides server-side and backend application support but needs better interface
The last update made the interface look somewhat unfamiliar to users. Data recovery was technically flawless at some point. However, an update after a merger changed things. The current procedure for data encryption is not as straightforward as before, and we're facing some challenges. Specifically, one user encrypted their data, and since they have left the company, we cannot decrypt it. This has resulted in a loss of access to that data.
Ratnodeep Roy - PeerSpot reviewer
Patch-based system, offers network flexibility but Logs are not very informative for regular users
The ransomware features are limited in Druva. There's a lot of improvement needed. It should extend to Nutanix and Hyper-V. It should extend to Azure as well. A lot of people are looking for ransomware scans, but Druva doesn't support them. Veeam barely supports them over Azure Virtual Machines. It doesn't support Linux Virtual Machines. NetApp and Commvault don't have such features. Acronis is also limited. In Azure, you have Azure Defender, but that works extensively on cloud storage, not on the servers. So, backup companies like Druva need to work a lot on ransomware protection and detection. These companies need to work a lot on ransomware detection, protection and more. Ransomware protection doesn't work in this hash-based transfer mirroring. If I only have to find this hash and feed it to the Druva end. It's sometimes not possible. It will struggle when the workloads are more than a hundred machines. It's not possible to find the hash of each file and provide it to Druva. So, this needs to be fully automated. If I were scanning with some technology, maybe signature-based scanning, behavioral-based, or keyword-based scanning. I can put this FHA, maybe SIEMs as well. But Druva is very limited. It's already in an active stage. I don't like that they don't extend all the features to all the workloads. These features are minimal compared to those of its competitors. For instance, I have one customer who was looking for Druva, but since they have Azure machines, they couldn't find a way to restore a particular file. Druva doesn't provide Azure virtual machine single file restore. It doesn't make sense to build a product and then it doesn't support it. Customers really struggle. Some customers tried Druva so that they don't have to think about setting up a separate network, but Druva is making things critical by not providing all the things at once and gradually releasing them. It's been more than six months or one year since they started their virtual machines, but there is no single file restore. Every time you have to restore the VM, and then from there, you can get the file. Why would people go with Druva if they have to manage backup machines? Nowadays, backup product companies need to be aggressive and adopt themselves in this highly changing world of AI and ML.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The main benefit of this solution is that it automatically scans the files for ransomware after the backup is complete."
"The way they handle the backups is pretty good."
"If you are looking for a backup solution, go with Druva because it's quite simple."
"Our customers do not need to purchase third party storage or a separate server for data backup."
"We get control over authentication policies and create an agentless backup by generating a token for that."
"It is simple to implement and use. It's very flexible."
"Druva inSync is very easy to use."
"Users do not need to contact IT administrators to recover lost or deleted files. They can do it on their own, eliminating waiting time."
"Once you set it up and you tell it exactly what needs to be backed up, you literally forget about it. It sends you emails and notifications of the current status of the jobs."
"Druva Phoenix is easy to use and easy to start with."
"I found the cost-effectiveness of Druva Phoenix to be its most valuable feature, especially when compared to on-premises backup solutions."
"I would definitively say that we have been able to make our people more productive by at least 30%."
"The initial setup was very straightforward."
"It's patch-based, so you don't have to bother about the backup server or the repository."
"The most valuable features of Druva Phoenix are the simple portal to log in and flexibility."
 

Cons

"To make Druva inSync better, they can implement additional DLP."
"If I could have an accelerator or something to back up the solution on the cloud, that would be helpful. Also, it would be helpful if the accelerator could give me a buffer of a couple of days for any kind of immediate recovery on an offsite."
"It would be good if bare metal backups were possible."
"The user quota is an area that needs to be improved."
"One functionality I would like is the ability to manage multiple Office 365 tenants from a single console."
"The one area that needs to improve is the pricing."
"The solution takes a lot of time during restoration."
"The user quota is an area that needs to be improved."
"They were able to give us a very reasonable price considering we were non-for-profit organizations, however, there is always room for improvement on that cost."
"The product's pricing needs to be improved."
"The ransomware features are limited in Druva. There's a lot of improvement needed. It should extend to Nutanix and Hyper-V. It should extend to Azure as well."
"Druva Phoenix is optimized to work with x86 platforms, making it unsuitable for backing up non-x86 architectures like AIX. The solution is primarily designed for physical Linux and Windows systems based on the x86 architecture, as well as virtualized Windows and Linux environments. However, if you have an AIX system, it cannot be deployed in the cloud, and therefore, backing it up in the cloud is not a concern."
"There is room for improvement in the reporting aspect of Druva Phoenix."
"Druva Phoenix should include a few reporting features that it doesn't provide currently."
 

Pricing and Cost Advice

"Out of all the solutions we evaluated, Druva inSync was the most affordable."
"The product is fairly priced, I would rate its pricing five out of ten."
"It is an expensive product for the middle class or SMB customers in India. A lot of top-level big companies also cannot afford this solution. During the license period, one can download the entire data from the cloud without paying any additional cost. This way the data can be easily recreated from the stored data when a machine is lost or the data is compromised."
"I would rate the pricing a seven out of ten, with one being very cheap and ten being very expensive."
"Once you decide to go with this product the cost can be worked out with the vendor."
"The pricing of Druva inSync is very high as compared to other cloud backup solutions."
"It's approximately $4000.00 per user for one year."
"The pricing is thirty-five dollars per year or three dollars per month per user."
"Druva Phoenix's pricing is based on the service provided, and it's reasonable. The cost of the service will depend on the size of your data and the number of virtual machines being backed up. However, the pricing structure is straightforward and easy to understand."
"I assume clients use Druva Phoenix because it is cheaper than other products."
"It's very costly. Normal people wouldn't understand how their credits are calculated. It's pretty complex."
"We’ve had experience with the data center for a while and we have had solutions that were able to support older versions of the operating systems that we needed. I would like for Druva to support it as well."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Manufacturing Company
9%
Comms Service Provider
7%
Financial Services Firm
5%
Computer Software Company
18%
Manufacturing Company
9%
Comms Service Provider
6%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Druva inSync?
Druva is offered as a service so that we can access it from any enterprise-based browser or URL. We also have a single sign-on, which allows me to log in securely. Hence, I can easily access the sy...
What is your experience regarding pricing and costs for Druva inSync?
Pricing is average, but compared to the other solution, they need to revise their price list.
What needs improvement with Druva inSync?
Currently, there is not anything required for improvement as they are already enhancing their existing solutions. We have suggested improvements for geolocations and other matters. To make Druva in...
What do you like most about Druva Phoenix?
Druva Phoenix is easy to use and easy to start with.
What needs improvement with Druva Phoenix?
Druva Phoenix could be improved if they provided bare metal recovery for physical servers, which would be beneficial for server deployment.
What is your primary use case for Druva Phoenix?
The typical use case for Druva Phoenix depends on multiple workloads. If a customer wants a simple solution where we can manage the entire workload, or they want to back up with agent plus backup, ...
 

Also Known As

inSync
CloudRanger
 

Overview

 

Sample Customers

TRC Companies, Inc., ANDRITZ, Inc., Allergan, Plc, ServiceNow, Live Nation, Shire, DHL, Leidos, NASA, UC Berkeley, Leica, Hatco Corporation, Flex, Enphase.
TRC Companies, Family Health Network, GulfMark Offshore, Pall Corporation
Find out what your peers are saying about Druva Phoenix vs. Druva inSync and other solutions. Updated: August 2025.
865,295 professionals have used our research since 2012.