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AWS Backup vs Druva Phoenix comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AWS Backup
Ranking in Cloud Backup
20th
Ranking in SaaS Backup
8th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
29
Ranking in other categories
No ranking in other categories
Druva Phoenix
Ranking in Cloud Backup
26th
Ranking in SaaS Backup
13th
Average Rating
8.6
Reviews Sentiment
6.3
Number of Reviews
10
Ranking in other categories
Disaster Recovery as a Service (8th), Disaster Recovery (DR) Software (18th)
 

Mindshare comparison

As of June 2026, in the SaaS Backup category, the mindshare of AWS Backup is 3.7%, down from 6.5% compared to the previous year. The mindshare of Druva Phoenix is 2.0%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
SaaS Backup Mindshare Distribution
ProductMindshare (%)
AWS Backup3.7%
Druva Phoenix2.0%
Other94.3%
SaaS Backup
 

Featured Reviews

Chukwudi Uzoma - PeerSpot reviewer
Head Of IT, Infrastructure at a financial services firm with 5,001-10,000 employees
Automated backups have strengthened governance and compliance while simplifying recovery
AWS Backup offers several valuable features. I think the fact that it is an AWS organization-wide service is significant. It is a centralized management system that allows me to manage AWS Backup policies, retention periods, and monitoring from a single place instead of configuring these backups for each AWS service. This helps with governance and control. Another feature I appreciate is the integration with AWS Organization, which allows backup policies to be applied consistently across multiple accounts, which is very important for large organization environments where governance and compliance are critical. I also appreciate the automated backup plans that reduce operational overhead and ensure resources are protected without relying on manual intervention. Additionally, cross-account and cross-region backup support improves resilience against accidental deletion, ransomware, or regional outages. The compliance and reporting features help provide visibility into backup status, recovery points, and policy adherence, making audits much easier.
ZubeenAhmad - PeerSpot reviewer
Tam Adobe at Murdoch Webster
Cloud backup has reduced storage costs and now delivers fast, reliable data recovery
My overall experience in this field is seven years. The deployment model I have chosen for Druva Phoenix is mostly cloud-based backup. Government authorities and government customers majorly opt for on-premises deployment, but we have a very limited customer segment from that area. Druva Phoenix primarily operates on a private cloud, with some customers utilizing hybrid cloud solutions. If I assess the effectiveness of backup features in Druva Phoenix, particularly in minimizing operational disruptions, I would rate it as a very strong 9 or 9.5 on a scale of 10. I am not using Druva Data Security Cloud. My overall review rating for Druva Phoenix is 9.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The customer service is top-notch, rated ten out of ten."
"It also saves costs and is quick."
"The most valuable feature is its ease of use."
"AWS Backup's most valuable feature is that you can configure it remotely to create backups."
"It works well as a backup and as a service."
"I rate the tool's stability a nine out of ten."
"Overall, AWS Backup provides value in terms of time and money through its periodic backup capabilities."
"It is quite easy to manage AWS Backup's centralized console for multiple environments."
"Druva Phoenix provides a return on investment and operational cost reductions after implementation."
"One of the best features in Druva Phoenix for me personally is that it is an air-gapped environment, where you can keep cloud backup on a separate air-gapped environment and save from any kind of ransomware attack, and it is a ransomware safer environment because a customer gets a separate environment."
"The solution is great for companies that need backup capabilities."
"It's patch-based, so you don't have to bother about the backup server or the repository."
"Once you set it up and you tell it exactly what needs to be backed up, you literally forget about it. It sends you emails and notifications of the current status of the jobs."
"The most valuable features of Druva Phoenix are the simple portal to log in and flexibility."
"The initial setup was very straightforward."
"Druva Phoenix is easy to use and easy to start with."
 

Cons

"AWS Backup could improve because you cannot use Glacier for anything but EFS."
"AWS Backup could benefit from including more services. Currently, it only includes around ten services, while AWS offers over three hundred plus services."
"Only the price could be improved."
"It requires a lot of time to connect the snapshot, identify the files, and restore a single file manually."
"The tool is a good fit if your environment is VM-specific. However, it might not be the most suitable option if you have physical servers or an on-premise setup."
"The time it takes to complete the backups could be reduced."
"There are multiple enhancements needed in terms of compatibility with all database services, as AWS Backup is currently limited to specific ones."
"The notifications on the backup and on the mobile app could be more useful."
"The price is always one of those things that you always look to just improve if you're a not-for-profit organization."
"They were able to give us a very reasonable price considering we were non-for-profit organizations, however, there is always room for improvement on that cost."
"The product's pricing needs to be improved."
"Druva Phoenix is optimized to work with x86 platforms, making it unsuitable for backing up non-x86 architectures like AIX. The solution is primarily designed for physical Linux and Windows systems based on the x86 architecture, as well as virtualized Windows and Linux environments. However, if you have an AIX system, it cannot be deployed in the cloud, and therefore, backing it up in the cloud is not a concern."
"They were very much responsive a few years back, but in the last one or two years, I believe the responsiveness has gone down."
"The ransomware features are limited in Druva. There's a lot of improvement needed. It should extend to Nutanix and Hyper-V. It should extend to Azure as well."
"Although, sometimes there is a restriction with the number of OS platforms that this solution supports."
"There is room for improvement in the reporting aspect of Druva Phoenix."
 

Pricing and Cost Advice

"AWS Backup is a very cheap solution."
"We don't use a lot of space, only approximately 900 GB, so the price is reasonable. For standing, it's okay. We normally do a payment to SSML, and they are the ones who pay over there. It is around $100 monthly."
"The clients pay for the whole AWS bundle. It is an affordable solution."
"Our customers pay a monthly AWS fee that includes the AWS Backup service."
"AWS Backup is free of cost, but we need to pay for the backup storage being used."
"The pricing is okay."
"AWS is more expensive than some competitors like Azure."
"The product is inexpensive."
"Druva Phoenix's pricing is based on the service provided, and it's reasonable. The cost of the service will depend on the size of your data and the number of virtual machines being backed up. However, the pricing structure is straightforward and easy to understand."
"It's very costly. Normal people wouldn't understand how their credits are calculated. It's pretty complex."
"We’ve had experience with the data center for a while and we have had solutions that were able to support older versions of the operating systems that we needed. I would like for Druva to support it as well."
"I assume clients use Druva Phoenix because it is cheaper than other products."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Computer Software Company
10%
Construction Company
7%
Manufacturing Company
7%
Computer Software Company
10%
Financial Services Firm
10%
Construction Company
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise6
Large Enterprise17
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for AWS Backup?
Pricing for AWS Backup is based on storage and backup frequency. Although it is reasonable, it requires monitoring, especially with long retention periods.
What needs improvement with AWS Backup?
AWS Backup could be improved by adding better visibility and reporting features. A more detailed dashboard is required for this service. Another improvement would be faster restore times for large ...
What is your primary use case for AWS Backup?
AWS Backup is used to centrally manage backups for services like EBS volumes, RDS databases, and sometimes EFS, primarily for data protection and compliance purposes. In one specific project, multi...
What needs improvement with Druva Phoenix?
While Druva Phoenix is a good solution for a cloud-to-cloud environment, such as moving from AWS to another AWS, I see complexity when a customer wants to move from a physical environment or a phys...
What is your primary use case for Druva Phoenix?
Druva Phoenix is for server backups on cloud, which is the deployment model chosen by my customers. While Druva Phoenix is a good solution for a cloud-to-cloud environment, such as moving from AWS ...
What advice do you have for others considering Druva Phoenix?
Many customers use Druva Phoenix's continuous data protection feature, but not for Phoenix. Not for Phoenix because Phoenix is server backups, and you generally do not keep continuous backup for se...
 

Also Known As

No data available
CloudRanger
 

Overview

 

Sample Customers

TransferWise
TRC Companies, Family Health Network, GulfMark Offshore, Pall Corporation
Find out what your peers are saying about AWS Backup vs. Druva Phoenix and other solutions. Updated: June 2026.
900,644 professionals have used our research since 2012.