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AWS Backup vs Druva Phoenix comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AWS Backup
Ranking in Cloud Backup
13th
Ranking in SaaS Backup
4th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
29
Ranking in other categories
No ranking in other categories
Druva Phoenix
Ranking in Cloud Backup
24th
Ranking in SaaS Backup
14th
Average Rating
8.6
Reviews Sentiment
6.3
Number of Reviews
10
Ranking in other categories
Disaster Recovery as a Service (9th), Disaster Recovery (DR) Software (17th)
 

Mindshare comparison

As of November 2026, in the SaaS Backup category, the mindshare of AWS Backup is 3.2%, down from 5.7% compared to the previous year. The mindshare of Druva Phoenix is 2.1%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
SaaS Backup Mindshare Distribution
ProductMindshare (%)
AWS Backup3.2%
Druva Phoenix2.1%
Other94.7%
SaaS Backup
 

Featured Reviews

Chukwudi Uzoma - PeerSpot reviewer
Head Of IT, Infrastructure at a financial services firm with 5,001-10,000 employees
Automated backups have strengthened governance and compliance while simplifying recovery
AWS Backup offers several valuable features. I think the fact that it is an AWS organization-wide service is significant. It is a centralized management system that allows me to manage AWS Backup policies, retention periods, and monitoring from a single place instead of configuring these backups for each AWS service. This helps with governance and control. Another feature I appreciate is the integration with AWS Organization, which allows backup policies to be applied consistently across multiple accounts, which is very important for large organization environments where governance and compliance are critical. I also appreciate the automated backup plans that reduce operational overhead and ensure resources are protected without relying on manual intervention. Additionally, cross-account and cross-region backup support improves resilience against accidental deletion, ransomware, or regional outages. The compliance and reporting features help provide visibility into backup status, recovery points, and policy adherence, making audits much easier.
ZubeenAhmad - PeerSpot reviewer
Sales Support Associate at Murdoch Webster
Cloud backup has reduced storage costs and now delivers fast, reliable data recovery
My overall experience in this field is seven years. The deployment model I have chosen for Druva Phoenix is mostly cloud-based backup. Government authorities and government customers majorly opt for on-premises deployment, but we have a very limited customer segment from that area. Druva Phoenix primarily operates on a private cloud, with some customers utilizing hybrid cloud solutions. If I assess the effectiveness of backup features in Druva Phoenix, particularly in minimizing operational disruptions, I would rate it as a very strong 9 or 9.5 on a scale of 10. I am not using Druva Data Security Cloud. My overall review rating for Druva Phoenix is 9.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"AWS Backup has helped our organization by overall increasing our disaster recovery capabilities and allowing us to support different disaster recovery scenarios."
"The most valuable features we have found are the flexibility in the services offered."
"The most valuable feature is the daily incremental site backup."
"I rate the tool's stability a nine out of ten."
"AWS Backup's most valuable feature is that you can configure it remotely to create backups."
"It also saves costs and is quick."
"The most valuable features of AWS Backup are point-in-time recovery and support resources."
"It's very easy to configure. Since it's a managed service, it's very straightforward to set up and use. And my customers get on with it very fast."
"Druva Phoenix provides a return on investment and operational cost reductions after implementation."
"The solution is great for companies that need backup capabilities."
"The best features of Druva Phoenix include comprehensive backup capabilities where you can back up your data with agent plus backup, deploy the proxy, and integrate your VMs to take your backup."
"Once you set it up and you tell it exactly what needs to be backed up, you literally forget about it. It sends you emails and notifications of the current status of the jobs."
"The most valuable features of Druva Phoenix are the simple portal to log in and flexibility."
"One of the best features in Druva Phoenix for me personally is that it is an air-gapped environment, where you can keep cloud backup on a separate air-gapped environment and save from any kind of ransomware attack, and it is a ransomware safer environment because a customer gets a separate environment."
"We chose the best one that works for us which was Druva Phoenix."
"I would definitively say that we have been able to make our people more productive by at least 30%."
 

Cons

"The initial setup of the solution is complex."
"The notifications on the backup and on the mobile app could be more useful."
"Regarding disadvantages of AWS Backup, it can be expensive and not particularly user-friendly."
"The support people face some challenges in coming on for remote sessions. They always prefer giving some logs."
"The solution's reporting features and restore features can be improved."
"When it comes to encrypting data, it is not so convenient."
"For additional functionalities, it should be more intelligent, like more AI-capabilities."
"AWS Backup could benefit from including more services. Currently, it only includes around ten services, while AWS offers over three hundred plus services."
"The product's pricing needs to be improved."
"They were very much responsive a few years back, but in the last one or two years, I believe the responsiveness has gone down."
"Druva Phoenix is optimized to work with x86 platforms, making it unsuitable for backing up non-x86 architectures like AIX. The solution is primarily designed for physical Linux and Windows systems based on the x86 architecture, as well as virtualized Windows and Linux environments. However, if you have an AIX system, it cannot be deployed in the cloud, and therefore, backing it up in the cloud is not a concern."
"The price is always one of those things that you always look to just improve if you're a not-for-profit organization."
"Druva Phoenix could be improved if they provided bare metal recovery for physical servers, which would be beneficial for server deployment."
"They were able to give us a very reasonable price considering we were non-for-profit organizations, however, there is always room for improvement on that cost."
"There is room for improvement in the reporting aspect of Druva Phoenix."
"Deploying it in a hybrid cloud model involves some minor complexities, though nothing represents a significant challenge."
 

Pricing and Cost Advice

"Our customers pay a monthly AWS fee that includes the AWS Backup service."
"There are no licensing costs for AWS Backup. You pay only for the amount of backup storage you use and then the data transferred between regions. Overall AWS Backup is priced reasonably."
"AWS is more expensive than some competitors like Azure."
"The product is inexpensive."
"The clients pay for the whole AWS bundle. It is an affordable solution."
"Price-wise, I rate the solution a six out of ten. One only has to pay for the storage cost of AWS solutions, which is the standard cost provided by AWS."
"There is a lot of flexibility with the services and pricing. The price is reasonable when compared to other products. This is very good for us."
"The pricing is decent."
"It's very costly. Normal people wouldn't understand how their credits are calculated. It's pretty complex."
"Druva Phoenix's pricing is based on the service provided, and it's reasonable. The cost of the service will depend on the size of your data and the number of virtual machines being backed up. However, the pricing structure is straightforward and easy to understand."
"I assume clients use Druva Phoenix because it is cheaper than other products."
"We’ve had experience with the data center for a while and we have had solutions that were able to support older versions of the operating systems that we needed. I would like for Druva to support it as well."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Computer Software Company
10%
Manufacturing Company
8%
Construction Company
8%
Financial Services Firm
12%
Comms Service Provider
9%
Manufacturing Company
8%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise6
Large Enterprise17
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for AWS Backup?
Pricing for AWS Backup is based on storage and backup frequency. Although it is reasonable, it requires monitoring, especially with long retention periods.
What needs improvement with AWS Backup?
AWS Backup is a great service, but I think there could be improvements on the reporting and dashboard side. More visibility into backup-related costs would be beneficial because I am very FinOps-mi...
What is your primary use case for AWS Backup?
I utilize AWS Backup to automate and centralize backup operations across AWS services in my AWS organization. It helps me ensure compliance with retention requirements, reduce operational overheads...
What needs improvement with Druva Phoenix?
While Druva Phoenix is a good solution for a cloud-to-cloud environment, such as moving from AWS to another AWS, I see complexity when a customer wants to move from a physical environment or a phys...
What is your primary use case for Druva Phoenix?
Druva Phoenix is for server backups on cloud, which is the deployment model chosen by my customers. While Druva Phoenix is a good solution for a cloud-to-cloud environment, such as moving from AWS ...
What advice do you have for others considering Druva Phoenix?
Many customers use Druva Phoenix's continuous data protection feature, but not for Phoenix. Not for Phoenix because Phoenix is server backups, and you generally do not keep continuous backup for se...
 

Comparisons

 

Also Known As

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Overview

 

Sample Customers

TransferWise
TRC Companies, Family Health Network, GulfMark Offshore, Pall Corporation
Find out what your peers are saying about AWS Backup vs. Druva Phoenix and other solutions. Updated: October 2026.
920,929 professionals have used our research since 2012.