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Druva Phoenix pros and cons

Vendor: Druva
4.3 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

Druva Phoenix boosts productivity by approximately 30%.
Once set up, Druva Phoenix operates autonomously and provides status notifications.
Cost-effectiveness is highlighted, especially when compared to on-premises solutions.
Comprehensive backup capabilities include features like agent plus backup and VM integration.
Druva Phoenix offers an air-gapped environment, enhancing security against ransomware attacks.

CONS

Druva Phoenix is not suitable for backing up non-x86 architectures like AIX.
There is room for improvement in Druva Phoenix's reporting features.
The ransomware features in Druva Phoenix are limited and require enhancements.
Druva Phoenix's pricing needs improvement.
Druva Phoenix's responsiveness has decreased in the last couple of years.
 

Druva Phoenix Pros review quotes

JG
IT Director at a non-profit with 51-200 employees
Jul 22, 2021
Once you set it up and you tell it exactly what needs to be backed up, you literally forget about it. It sends you emails and notifications of the current status of the jobs.
reviewer1627131 - PeerSpot reviewer
Solutions Architect at a computer software company with 201-500 employees
Apr 28, 2023
The most valuable features of Druva Phoenix are the simple portal to log in and flexibility.
LR
Data Backup & Recovery Administrator at LTIMINDTREE
Sep 18, 2023
Druva Phoenix is easy to use and easy to start with.
Learn what your peers think about Druva Phoenix. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
Jerry Bell - PeerSpot reviewer
Senior Network Administrator at PCCA
Sep 29, 2023
I found the cost-effectiveness of Druva Phoenix to be its most valuable feature, especially when compared to on-premises backup solutions.
Ratnodeep Roy - PeerSpot reviewer
Lead Consultant at Stratogent
Jun 18, 2024
It's patch-based, so you don't have to bother about the backup server or the repository.
reviewer1627131 - PeerSpot reviewer
Solutions Architect at a computer software company with 201-500 employees
Jul 18, 2024
The initial setup was very straightforward.
Rupesh Verma - PeerSpot reviewer
Founder, Owner at Xdev Studios
Jan 7, 2026
One of the best features in Druva Phoenix for me personally is that it is an air-gapped environment, where you can keep cloud backup on a separate air-gapped environment and save from any kind of ransomware attack, and it is a ransomware safer environment because a customer gets a separate environment.
ZubeenAhmad - PeerSpot reviewer
Tam Adobe at Murdoch Webster
Jan 22, 2026
Druva Phoenix provides a return on investment and operational cost reductions after implementation.
 

Druva Phoenix Cons review quotes

JG
IT Director at a non-profit with 51-200 employees
Jul 22, 2021
They were able to give us a very reasonable price considering we were non-for-profit organizations, however, there is always room for improvement on that cost.
reviewer1627131 - PeerSpot reviewer
Solutions Architect at a computer software company with 201-500 employees
Apr 28, 2023
Druva Phoenix is optimized to work with x86 platforms, making it unsuitable for backing up non-x86 architectures like AIX. The solution is primarily designed for physical Linux and Windows systems based on the x86 architecture, as well as virtualized Windows and Linux environments. However, if you have an AIX system, it cannot be deployed in the cloud, and therefore, backing it up in the cloud is not a concern.
LR
Data Backup & Recovery Administrator at LTIMINDTREE
Sep 18, 2023
Druva Phoenix should include a few reporting features that it doesn't provide currently.
Learn what your peers think about Druva Phoenix. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
Jerry Bell - PeerSpot reviewer
Senior Network Administrator at PCCA
Sep 29, 2023
There is room for improvement in the reporting aspect of Druva Phoenix.
Ratnodeep Roy - PeerSpot reviewer
Lead Consultant at Stratogent
Jun 18, 2024
The ransomware features are limited in Druva. There's a lot of improvement needed. It should extend to Nutanix and Hyper-V. It should extend to Azure as well.
reviewer1627131 - PeerSpot reviewer
Solutions Architect at a computer software company with 201-500 employees
Jul 18, 2024
The product's pricing needs to be improved.
Rupesh Verma - PeerSpot reviewer
Founder, Owner at Xdev Studios
Jan 7, 2026
They were very much responsive a few years back, but in the last one or two years, I believe the responsiveness has gone down.
ZubeenAhmad - PeerSpot reviewer
Tam Adobe at Murdoch Webster
Jan 22, 2026
Deploying it in a hybrid cloud model involves some minor complexities, though nothing represents a significant challenge.