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Druva Phoenix vs N-able Cove Data Protection comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Druva Phoenix
Ranking in Cloud Backup
24th
Ranking in SaaS Backup
14th
Average Rating
8.6
Reviews Sentiment
6.3
Number of Reviews
10
Ranking in other categories
Disaster Recovery as a Service (9th), Disaster Recovery (DR) Software (17th)
N-able Cove Data Protection
Ranking in Cloud Backup
20th
Ranking in SaaS Backup
10th
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
24
Ranking in other categories
Backup and Recovery (28th), MSP Backup (2nd)
 

Mindshare comparison

As of November 2026, in the Cloud Backup category, the mindshare of Druva Phoenix is 1.2%, up from 0.9% compared to the previous year. The mindshare of N-able Cove Data Protection is 2.2%, up from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
N-able Cove Data Protection2.2%
Druva Phoenix1.2%
Other96.6%
Cloud Backup
 

Featured Reviews

ZubeenAhmad - PeerSpot reviewer
Sales Support Associate at Murdoch Webster
Cloud backup has reduced storage costs and now delivers fast, reliable data recovery
My overall experience in this field is seven years. The deployment model I have chosen for Druva Phoenix is mostly cloud-based backup. Government authorities and government customers majorly opt for on-premises deployment, but we have a very limited customer segment from that area. Druva Phoenix primarily operates on a private cloud, with some customers utilizing hybrid cloud solutions. If I assess the effectiveness of backup features in Druva Phoenix, particularly in minimizing operational disruptions, I would rate it as a very strong 9 or 9.5 on a scale of 10. I am not using Druva Data Security Cloud. My overall review rating for Druva Phoenix is 9.
Grace Myna - PeerSpot reviewer
HR Consultant
Secure reminders have improved HR document control and support better client deadline management
I really love the reminders feature of N-able Cove Data Protection because I have many dates to keep in mind while working with multiple clients. The access settings are important for me too, and the fact that HR documents are personal means I do not want everyone seeing everything, especially because in HR we talk mostly about confidentiality. It is important that not everyone gets to see everything unless they have access, and I also appreciate being able to tell which copy is the final one. The reminders feature stands out for me the most because I deal with many dates and deadlines. The reminders work well for me in practice because they make it easy for me; I do not have to keep checking my calendar, even though I also use other calendars such as Calendly. The reminders come in handy because I do not have to keep going back to that, helping me ensure that I meet deadlines and do not miss client meetings, making it easier for me to stay organized.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The initial setup was very straightforward."
"I found the cost-effectiveness of Druva Phoenix to be its most valuable feature, especially when compared to on-premises backup solutions."
"The solution is great for companies that need backup capabilities."
"We chose the best one that works for us which was Druva Phoenix."
"The most valuable features of Druva Phoenix are the simple portal to log in and flexibility."
"I would definitively say that we have been able to make our people more productive by at least 30%."
"The best features of Druva Phoenix include comprehensive backup capabilities where you can back up your data with agent plus backup, deploy the proxy, and integrate your VMs to take your backup."
"One of the best features in Druva Phoenix for me personally is that it is an air-gapped environment, where you can keep cloud backup on a separate air-gapped environment and save from any kind of ransomware attack, and it is a ransomware safer environment because a customer gets a separate environment."
"If you're looking for something that's going to be easy to use, cost-effective, but also provides a great backup and more importantly, a recovery solution, this is definitely something that you should look at and keep in mind."
"The most valuables feature is the alerts and monitoring that catches the failed backups."
"One of the bigger features and advantages of the solution is that it is easy to integrate with my RMM which is also N-able."
"It's their cloud, it's their storage. I don't have to buy a space on Amazon or Google's cloud and then use their software to push it. That works well for me. This way, I don't have to worry about another option or the opportunity that there might be a credential leak."
"The ease of use and the console are great."
"Cove Data Protection has given us a fresh start in data backups."
"For starters, this is one of few databases that allow us to backup MySQL databases, most others only support Microsoft SQL. This solution also has a very user-friendly interface accessed through a web browser. Additionally, backups can be easily configured through N-able Backup."
"The most valuable feature is that it's hands-off. I log in every morning and there are pre-canned filters that I've created to make my life easier. I have something called server status color bars, and that gives me all the servers and, in a nutshell, I can see: if any errors are being reported; when the last backup was; if one is not working, should there be one, and it literally jumps off the page."
 

Cons

"Deploying it in a hybrid cloud model involves some minor complexities, though nothing represents a significant challenge."
"Druva Phoenix could be improved if they provided bare metal recovery for physical servers, which would be beneficial for server deployment."
"The ransomware features are limited in Druva. There's a lot of improvement needed. It should extend to Nutanix and Hyper-V. It should extend to Azure as well."
"The price is always one of those things that you always look to just improve if you're a not-for-profit organization."
"They were able to give us a very reasonable price considering we were non-for-profit organizations, however, there is always room for improvement on that cost."
"There is room for improvement in the reporting aspect of Druva Phoenix."
"They were very much responsive a few years back, but in the last one or two years, I believe the responsiveness has gone down."
"The product's pricing needs to be improved."
"An area for improvement that would really work out well would be if there were a little bit more of an elegant handshake relationship between SolarWinds RMM and the PCs that are being backed up, to advise regarding "up" status... Since RMM is an agent that feeds back that a machine is alive and on, I don't see any reason why they can't either tap into that one feature or build the same exact polling within the backup agent, to update right away and say the system is online or offline."
"A disaster recovery console would be an improvement for the product."
"The one thing they don't are Linux servers, it's Windows only. I understand that directive. I have another product that I use for our Linux servers and stuff, but it would be nice if they had that flexibility on the Linux side. I understand the development and the world is geared towards Windows in 365, I know that's where the clienteles are and the business and the money is."
"One area I don't like has to do with the agent that goes on the system. Deploying it is a piece of cake, but something I have noticed is that if a system stays offline for some length of time, say for a week or so, I may have to go back in and reinstall the agent to get it back in business."
"We don't use the solution’s automated recovery testing because SolarWinds made me cross. When they released it, I went, "Oh, well, that's quite good." Because if you use the system, then it supposedly spins up, and on the portal, it gives you a screenshot of the booted device. So, I phoned up, and I said, "Oh, that's really quite cool. How much is that?" They said, "No, no, no. It's all included in your license." I went, "Okay then," and went and deployed it on about half the fleet. One of the options that our customers have is they can pay us a small amount every month for us to test the recovery just to prove that it's viable, and I thought, "Well, this will do that for us. Nice." Then, in the next invoice, we got a charge for it. While It was not a huge amount, I took offense at the fact that we were told that it would be a no extra cost option that was part of our license, but it turns out that it's chargeable. Therefore, we haven't used it since."
"A feature I'd like to see would be a more customizable admin console."
"Integration with a hybrid cloud is something that I found complicated."
"During the other 10% of the time when I have a problem, it's a mess."
 

Pricing and Cost Advice

"It's very costly. Normal people wouldn't understand how their credits are calculated. It's pretty complex."
"I assume clients use Druva Phoenix because it is cheaper than other products."
"We’ve had experience with the data center for a while and we have had solutions that were able to support older versions of the operating systems that we needed. I would like for Druva to support it as well."
"Druva Phoenix's pricing is based on the service provided, and it's reasonable. The cost of the service will depend on the size of your data and the number of virtual machines being backed up. However, the pricing structure is straightforward and easy to understand."
"The pricing, for now, is good. The package that they gave us recently is pretty good. It depends on how many clients you have, and you pay for certain terabytes per license. These terabytes, if not used, are pooled together."
"The price isn't extreme, but I'd love to pay less."
"I believe that the price is very reasonable in comparison to other options. It is cheaper than both Redstor and Acronis and, since we are now using our own on-premise cloud, there is absolutely no comparison since we have unlimited storage rather than paying per gigabyte used for their onsite storage. We are currently able to backup fifty computers for the same price that we use to backup five computers."
"N-able Cove Data Protection is an averagely-priced product."
"The only option I would like to see is an adjustable scale. Right now we have 250 seats and we're not using all of them. It would be nice to be able to save that little bit of money by being able to buy just what we need."
"The cost is around ten dollars per workstation a month and that includes a certain amount of data."
"The pricing is affordable. N-able Cove Data Protection has a direct-to-cloud architecture, but it also allows saving backups locally without extra storage costs."
"Cove only takes the data you have on the physical server. I can back that up for long periods of time, and I don't accrue high charges to have the data in the cloud. It stays at one rate. This allows me to forecast payment for the next one or two years and show clients their estimated growth."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Comms Service Provider
9%
Manufacturing Company
8%
Computer Software Company
8%
Comms Service Provider
13%
Construction Company
10%
Manufacturing Company
10%
Outsourcing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise2
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise3
Large Enterprise1
 

Questions from the Community

What needs improvement with Druva Phoenix?
While Druva Phoenix is a good solution for a cloud-to-cloud environment, such as moving from AWS to another AWS, I see complexity when a customer wants to move from a physical environment or a phys...
What is your primary use case for Druva Phoenix?
Druva Phoenix is for server backups on cloud, which is the deployment model chosen by my customers. While Druva Phoenix is a good solution for a cloud-to-cloud environment, such as moving from AWS ...
What advice do you have for others considering Druva Phoenix?
Many customers use Druva Phoenix's continuous data protection feature, but not for Phoenix. Not for Phoenix because Phoenix is server backups, and you generally do not keep continuous backup for se...
What is your experience regarding pricing and costs for N-able Backup?
We have not needed interns for a long time. For the one year, we did not need an intern because initially, we wanted interns because sometimes our team would be overwhelmed.
What needs improvement with N-able Backup?
For now, I do not have anything else to add about the features apart from the confidentiality aspect; it helps me ensure that HR documents are personal, so someone who does not have access to them ...
What is your primary use case for N-able Backup?
My main use case for N-able Cove Data Protection is to rely on it mostly for HR related documents, and I have been using it for quite some time. I normally open it when I need to check signed docum...
 

Also Known As

CloudRanger
N-able Backup, SolarWinds Backup, SolarWinds MSP Backup & Recovery, SolarWinds MSP Backup
 

Overview

 

Sample Customers

TRC Companies, Family Health Network, GulfMark Offshore, Pall Corporation
Computer Depot, Leading Edge Computers, IT Logic Australia
Find out what your peers are saying about Druva Phoenix vs. N-able Cove Data Protection and other solutions. Updated: October 2026.
920,929 professionals have used our research since 2012.