Commvault Cloud vs Druva Phoenix comparison

Commvault and Druva are both solutions in the SaaS Backup category. Commvault is ranked #2 with an average rating of 8.8, while Druva is ranked #13 with an average rating of 8.0. Commvault holds a 6.4% mindshare in B, compared to Druva’s 1.6% mindshare. Additionally, 95% of Commvault users are willing to recommend the solution, compared to 88% of Druva users who would recommend it.

Commvault Cloud

Read 112 Commvault Cloud reviews

19,132 Views
3,252 Comparison Views

95% willing to recommend

Druva Phoenix

Read 10 Druva Phoenix reviews

1,303 Views
482 Comparison Views

88% willing to recommend

Commvault Cloud

Druva Phoenix

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Executive SummaryUpdated on Oct 14, 2024

Commvault Cloud and Druva Phoenix are competitive solutions in the data protection and management space. Commvault Cloud excels with comprehensive data management, while Druva Phoenix is recognized for its cloud-native architecture, offering efficient scalability and cost-effectiveness.

Features: Commvault Cloud supports a wide variety of operating systems and applications, with policy-based configuration and central administration, enabling management from a single console. It offers automated updates, comprehensive cloud integration, and global deduplication, all contributing to operational savings. Druva Phoenix provides simple and efficient cloud data protection and disaster recovery. It is known for its scalability in cloud environments, straightforward user interaction, and robust security features, ensuring secure off-site backups and ease of management.

Room for Improvement: Commvault Cloud's complexity in deployment poses a learning curve; users may find initial setup and detailed planning challenging. The interface could benefit from simplification, especially for administrators handling smaller environments. The automatic updates, while beneficial, sometimes demand further manual intervention. Druva Phoenix could improve by expanding its platform support, particularly in VM environments other than Hyper-V and Nutanix. Its analytics and AI features could be enhanced to provide more effective insights. User guidance could be strengthened through better documentation and community resources.

Ease of Deployment and Customer Service: Commvault Cloud is versatile in deployment, adapting to various business models but can be complex, necessitating comprehensive planning. Its customer support is reliable and thorough, ensuring dependable assistance. Druva Phoenix stands out for its simple deployment process due to its cloud-native design, making it more straightforward and quicker to implement. Their customer service is known for responsiveness and agility, facilitating efficient service during the initial setup process.

Pricing and ROI: Commvault Cloud involves higher initial setup costs owing to its extensive features but can result in a significant ROI over time. Its comprehensive capabilities can outweigh the initial expenses for larger enterprises. Druva Phoenix offers a more predictable pricing model, which is advantageous for organizations with immediate cost concerns, providing cost savings through its efficient and scalable cloud-native implementation.

To learn more, read our detailed Commvault Cloud vs. Druva Phoenix Report (Updated: January 2026).

Buyer's Guide

Commvault Cloud vs. Druva Phoenix

January 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Commvault Cloud

Ranking in Cloud Backup

2nd

Ranking in Disaster Recovery as a Service

3rd

Ranking in Disaster Recovery (DR) Software

3rd

Ranking in SaaS Backup

2nd

Average Rating

8.6

Reviews Sentiment

7.0

Number of Reviews

112

Ranking in other categories

Backup and Recovery (3rd), eDiscovery (3rd), File Archiving (1st), Threat Deception Platforms (1st), Container Backup Software (1st), AI IT Support (4th)

Druva Phoenix

Ranking in Cloud Backup

33rd

Ranking in Disaster Recovery as a Service

8th

Ranking in Disaster Recovery (DR) Software

23rd

Ranking in SaaS Backup

13th

Average Rating

8.6

Reviews Sentiment

6.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the SaaS Backup category, the mindshare of Commvault Cloud is 6.4%, down from 11.1% compared to the previous year. The mindshare of Druva Phoenix is 1.6%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

SaaS Backup Market Share Distribution
Product	Market Share (%)
Commvault Cloud	6.4%
Druva Phoenix	1.6%
Other	92.0%

SaaS Backup

Featured Reviews

Ankit Gagneja

Cloud Solution Architect at Tata Consultancy

Hybrid backup strategy has improved recovery orchestration and now supports flexible DR planning

I think improvements could be made in Commvault Cloud. Lately what I have seen is that there are AI capabilities that different data protection organizations are coming up with, which basically revolves around tiering of not frequently accessible data to glacier kind of storage, plus bringing in a high level of compression and deduplication capabilities. All those features I believe are there in other customers and they are bringing in new use cases from the AI perspective which I have not recently seen in Commvault. I have seen that Dell does have such features. We recently pitched a solution to the customers where we talked about data tiering and the other AI use cases, identifying the data by itself and autonomously taking decisions on how to tier the data between the different storage classes that we have. Those kind of capabilities that we have proposed to the customer as far as the partner solutions are concerned. I would like to see AI capabilities in Commvault Cloud. The rest of the features pretty much align with the other enterprise solutions that we have in the market. It is just the AI capability that is being asked by the customers as well as that I see missing with Commvault.

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ZubeenAhmad

Tam Adobe at Murdoch Webster

Cloud backup has reduced storage costs and now delivers fast, reliable data recovery

My overall experience in this field is seven years. The deployment model I have chosen for Druva Phoenix is mostly cloud-based backup. Government authorities and government customers majorly opt for on-premises deployment, but we have a very limited customer segment from that area. Druva Phoenix primarily operates on a private cloud, with some customers utilizing hybrid cloud solutions. If I assess the effectiveness of backup features in Druva Phoenix, particularly in minimizing operational disruptions, I would rate it as a very strong 9 or 9.5 on a scale of 10. I am not using Druva Data Security Cloud. My overall review rating for Druva Phoenix is 9.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Quick backups and restores of data are the most valuable features. It is important that it is an easy solution to integrate with the SAML authentication of our tenant, so we can have our users log into the systems and do their own restores, if needed."

"The features I find most helpful in Commvault are its ability to perform incremental backups and significantly reduce backup times for our diverse multi-architecture, multi-environment environment."

"What I find valuable is restoring the complete server. Restoring files is also valuable, but I like restoring the server because you don't have to rebuild a new one."

"The most valuable features of Commvault Cloud include deduplication and compression."

"Commvault provides data protection. Their engine is ransomware-agnostic so ransomware doesn't compromise our backup data. Therefore, we can rely on their data protection to recover and back up our production system."

"This solution gives me the full insight without having to use other products, metrics, or reporting tools."

"Commvault's many features can be explored to get more value from more solutions."

"It helped us reduce the number of servers that are required for a stable operation."

More Commvault Cloud pros

"The most valuable features of Druva Phoenix are the simple portal to log in and flexibility."

"Once you set it up and you tell it exactly what needs to be backed up, you literally forget about it. It sends you emails and notifications of the current status of the jobs."

"The initial setup was very straightforward."

"Druva Phoenix provides a return on investment and operational cost reductions after implementation."

"The best features of Druva Phoenix include comprehensive backup capabilities where you can back up your data with agent plus backup, deploy the proxy, and integrate your VMs to take your backup."

"Druva Phoenix is easy to use and easy to start with."

"It's patch-based, so you don't have to bother about the backup server or the repository."

"One of the best features in Druva Phoenix for me personally is that it is an air-gapped environment, where you can keep cloud backup on a separate air-gapped environment and save from any kind of ransomware attack, and it is a ransomware safer environment because a customer gets a separate environment."

More Druva Phoenix pros

Cons

"The speed of the Office 365 Backup & Recovery feature is adequate. Microsoft controls the amount of bandwidth that people have when they're using Azure and the O365 environment... If they could work out something with Microsoft to improve the speed, that would help."

"The only problem is that some of what we snap most of is the VMs. We found about 10% of the VMs that we can't snap because they're too interactive. It actually causes the application to crash."

"The setup is not that straightforward or easy. Even the documentation is not generic or public like other products. You have to be a partner or you have to have a specific account and download it from the vendor themselves."

"The user creation and management capabilities could be improved."

"With so many features, sometimes you cannot find what you are looking for in the interface and you have to dig into books online to find out how to solve an issue."

"The customer support is not good."

"Commvault has two management dashboards. The first is the CommCell Console, which is Java-based, and the second is Command Center. We don't always find all the features we need in the Command Center and we need to go through the Java console, and sometimes features are only on the Java console."

"Our customers complain that this is a difficult product to manage."

More Commvault Cloud cons

"There is room for improvement in the reporting aspect of Druva Phoenix."

"They were very much responsive a few years back, but in the last one or two years, I believe the responsiveness has gone down."

"The product's pricing needs to be improved."

"Druva Phoenix should include a few reporting features that it doesn't provide currently."

"The ransomware features are limited in Druva. There's a lot of improvement needed. It should extend to Nutanix and Hyper-V. It should extend to Azure as well."

"Druva Phoenix is optimized to work with x86 platforms, making it unsuitable for backing up non-x86 architectures like AIX. The solution is primarily designed for physical Linux and Windows systems based on the x86 architecture, as well as virtualized Windows and Linux environments. However, if you have an AIX system, it cannot be deployed in the cloud, and therefore, backing it up in the cloud is not a concern."

"They were able to give us a very reasonable price considering we were non-for-profit organizations, however, there is always room for improvement on that cost."

"Deploying it in a hybrid cloud model involves some minor complexities, though nothing represents a significant challenge."

Pricing and Cost Advice

"We work with Commvault and a partner on our environment needs according to capacity, licensing, pricing, components, modules, etc. Additional costs depend on your backup needs."

"One of the most interesting aspects is that the licensing model can be modified. We're paying for our licensing by the client, as opposed to the size of the footprint of the backup, which decreased our cost by about 20 percent."

"The solution is expensive. The subscription is based on a monthly basis. There are additional costs that vary depending on the size of the backup."

"Commvault is quite high in terms of pricing and licensing."

"You have to pay for the licenses and the hardware you need for the Commvault environment. If you don't have all the hardware, you have to buy it, which can cost a few million. In the end, it's vital to protect our data, so the price isn't an issue."

"Originally, it was really attractive when we were deployed on-prem. They have since built and moved it to the cloud, which I am a big fan of. I have all my security tools in the cloud, but it came with a significant increase in pricing. We ended up negotiating a better price because we have been a long-term customer, and I have also spoken on their behalf quite a few times, but if I have to buy it at its current rate, I am not sure if I would be a customer. It is expensive."

"I would rate the price of Commvault Cloud seven out of ten with ten being the cheapest."

"HyperScale X is expensive."

More Commvault Cloud pricing and cost advice

"It's very costly. Normal people wouldn't understand how their credits are calculated. It's pretty complex."

"I assume clients use Druva Phoenix because it is cheaper than other products."

"Druva Phoenix's pricing is based on the service provided, and it's reasonable. The cost of the service will depend on the size of your data and the number of virtual machines being backed up. However, the pricing structure is straightforward and easy to understand."

"We’ve had experience with the data center for a while and we have had solutions that were able to support older versions of the operating systems that we needed. I would like for Druva to support it as well."

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Top Industries

By visitors reading reviews

Computer Software Company

12%

Financial Services Firm

11%

Manufacturing Company

10%

Government

Computer Software Company

13%

Manufacturing Company

11%

Financial Services Firm

Legal Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	57
Midsize Enterprise	24
Large Enterprise	82

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	3
Large Enterprise	2

Questions from the Community

What do you like most about ThreatWise?

Security measures, including encryption and threat detection, contribute significantly to data protection, safeguarding against unauthorized access and cyber threats.

See all answers

What is your experience regarding pricing and costs for ThreatWise?

Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.

See all answers

What needs improvement with ThreatWise?

See all answers

What needs improvement with Druva Phoenix?

Druva Phoenix could be improved if they provided bare metal recovery for physical servers, which would be beneficial for server deployment.

See all answers

What is your primary use case for Druva Phoenix?

The typical use case for Druva Phoenix depends on multiple workloads. If a customer wants a simple solution where we can manage the entire workload, or they want to back up with agent plus backup, ...

See all answers

What advice do you have for others considering Druva Phoenix?

The pricing is slightly higher than other vendors. However, when considering features and security, Druva Phoenix is the best solution. If you understand the technology, Druva Phoenix is an excelle...

See all answers

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Compared 5% of the time

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Product Reports

Buyer's Guide

Commvault Cloud

January 2026

Download Commvault Cloud product report

Buyer's Guide

Druva Phoenix

January 2026

Download Druva Phoenix product report

Also Known As

Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise

CloudRanger

Overview

Commvault Cloud is the ultimate cyber resilience platform built to meet the demands of the hybrid
enterprise. Beyond its core functionality of data backup and recovery across diverse workloads, including applications, databases, virtual machines, and files, Commvault Cloud stands out as a robust defense against ransomware. Going beyond backup, the platform integrates advanced data security features such as encryption, access control, and threat detection, safeguarding against unauthorized access and cyber threats.

With tools for data management, classification, and migration, businesses can optimize storage costs, enhance accessibility, and comply with regulations seamlessly. Boasting cloud integration with major providers like AWS, Azure, and Google Cloud, Commvault Cloud leverages the scalability and flexibility of the cloud for comprehensive data protection and management. The platform's automation capabilities streamline tasks, and its reporting and analytics features provide valuable insights into data usage, potential risks, and optimization strategies. Commvault Cloud is not just a security tool; it is a key component of cyber resilience, enabling organizations to not only protect against cyberattacks but also recover swiftly and minimize the impact of incidents. Elevate your cyber resilience strategy with Commvault Cloud.

Commvault

Druva Phoenix is a comprehensive cloud-based data protection and management solution that enables organizations to securely backup, recover, and manage their data across endpoints, physical servers, virtual machines, and cloud applications. With its scalable and flexible architecture, Druva Phoenix simplifies data protection and eliminates the need for traditional backup infrastructure.

By leveraging the power of the cloud, Druva Phoenix offers organizations a cost-effective and efficient way to protect their critical data. It provides automated backup and recovery capabilities, ensuring that data is always protected and easily recoverable in the event of a disaster or data loss. With its global deduplication and compression technology, Druva Phoenix minimizes storage requirements and reduces costs.

Druva Phoenix also offers advanced features such as point-in-time recovery, allowing organizations to restore data to a specific point in time, and granular file-level recovery, enabling users to recover individual files or folders. Its intuitive web-based console provides a centralized view of all protected data, making it easy to manage and monitor backups across the entire organization.

In addition to data protection, Druva Phoenix offers comprehensive data management capabilities. It enables organizations to gain insights into their data through advanced analytics and reporting, helping them make informed decisions and optimize their storage resources. Druva Phoenix also supports legal and compliance requirements by providing eDiscovery capabilities and ensuring data is retained and disposed of according to regulatory guidelines.

With its cloud-native architecture, Druva Phoenix offers organizations the flexibility to protect and manage their data across a wide range of environments, including on-premises, remote offices, and cloud applications such as Microsoft 365 and Google Workspace. It seamlessly integrates with popular cloud platforms like AWS and Azure, allowing organizations to leverage their existing cloud investments.

Druva

Sample Customers

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company

TRC Companies, Family Health Network, GulfMark Offshore, Pall Corporation

Buyer's Guide

Commvault Cloud vs. Druva Phoenix

January 2026

Free Report: Commvault Cloud vs. Druva Phoenix

Find out what your peers are saying about Commvault Cloud vs. Druva Phoenix and other solutions. Updated: January 2026.

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