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Commvault Cloud vs Druva Phoenix comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 14, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Commvault Cloud
Ranking in Cloud Backup
4th
Ranking in Disaster Recovery as a Service
4th
Ranking in Disaster Recovery (DR) Software
6th
Ranking in SaaS Backup
2nd
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
112
Ranking in other categories
Backup and Recovery (4th), eDiscovery (3rd), Container Backup Software (2nd), Autonomous Operational Resilience (2nd)
Druva Phoenix
Ranking in Cloud Backup
27th
Ranking in Disaster Recovery as a Service
8th
Ranking in Disaster Recovery (DR) Software
19th
Ranking in SaaS Backup
12th
Average Rating
8.6
Reviews Sentiment
6.3
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the SaaS Backup category, the mindshare of Commvault Cloud is 6.1%, down from 10.4% compared to the previous year. The mindshare of Druva Phoenix is 2.0%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
SaaS Backup Mindshare Distribution
ProductMindshare (%)
Commvault Cloud6.1%
Druva Phoenix2.0%
Other91.9%
SaaS Backup
 

Featured Reviews

Ankit Gagneja - PeerSpot reviewer
Cloud Solution Architect at Tata Consultancy
Hybrid backup strategy has improved recovery orchestration and now supports flexible DR planning
I think improvements could be made in Commvault Cloud. Lately what I have seen is that there are AI capabilities that different data protection organizations are coming up with, which basically revolves around tiering of not frequently accessible data to glacier kind of storage, plus bringing in a high level of compression and deduplication capabilities. All those features I believe are there in other customers and they are bringing in new use cases from the AI perspective which I have not recently seen in Commvault. I have seen that Dell does have such features. We recently pitched a solution to the customers where we talked about data tiering and the other AI use cases, identifying the data by itself and autonomously taking decisions on how to tier the data between the different storage classes that we have. Those kind of capabilities that we have proposed to the customer as far as the partner solutions are concerned. I would like to see AI capabilities in Commvault Cloud. The rest of the features pretty much align with the other enterprise solutions that we have in the market. It is just the AI capability that is being asked by the customers as well as that I see missing with Commvault.
ZubeenAhmad - PeerSpot reviewer
Tam Adobe at Murdoch Webster
Cloud backup has reduced storage costs and now delivers fast, reliable data recovery
My overall experience in this field is seven years. The deployment model I have chosen for Druva Phoenix is mostly cloud-based backup. Government authorities and government customers majorly opt for on-premises deployment, but we have a very limited customer segment from that area. Druva Phoenix primarily operates on a private cloud, with some customers utilizing hybrid cloud solutions. If I assess the effectiveness of backup features in Druva Phoenix, particularly in minimizing operational disruptions, I would rate it as a very strong 9 or 9.5 on a scale of 10. I am not using Druva Data Security Cloud. My overall review rating for Druva Phoenix is 9.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is easy to use and the duplication is quite good."
"I can leverage on cloud storage technologies as well and restore it with granularity level that I have not seen in any other data management tool."
"HyperScale X is really user-friendly and has a lot of features. It's also cheaper, faster, and more stable than its competitors."
"Commvault provides us with a single platform to move, manage, and recover our data across on-premises, hybrid, and cloud locations, and we completely depend on it for managing our data, from backup to restore to replication."
"The solution includes the best compatibility metrics for integration and they are managed by Google support."
"We have VMware, Hyper-V, Oracle, and Microsoft SQL. We have a lot of different systems, and all of them are supported under one licensing agreement. That's one of the benefits."
"From a real-life experience, I can say it cut down the time our customers spent on backup tasks by about 60 percent."
"The solution is very stable and offers a good level of performance."
"Druva Phoenix is easy to use and easy to start with."
"Once you set it up and you tell it exactly what needs to be backed up, you literally forget about it. It sends you emails and notifications of the current status of the jobs."
"The most valuable features of Druva Phoenix are the simple portal to log in and flexibility."
"We chose the best one that works for us which was Druva Phoenix."
"The initial setup was very straightforward."
"I would definitively say that we have been able to make our people more productive by at least 30%."
"One of the best features in Druva Phoenix for me personally is that it is an air-gapped environment, where you can keep cloud backup on a separate air-gapped environment and save from any kind of ransomware attack, and it is a ransomware safer environment because a customer gets a separate environment."
"The solution is great for companies that need backup capabilities."
 

Cons

"Sometimes, we have a performance issue with the backup speed. So, that has to be rectified and improved."
"It takes a lot of technical expertise to implement."
"Tape backups can be unreliable, restores are slow and they are expensive to manage."
"I need documentation for Azure backups."
"Data center backup must be improved."
"The most common feedback I get in terms of Commvault is that it can be complex. I always refer my customers back to their own environment. Almost everything that goes into Commvault is a request by a customer. While it can be complex, it can also be very simple. You just need to understand your environment in order to make sure that you really need to turn on that extra feature or thing inside of Commvault. Maybe you don't need those things. It really depends on how simple or complex your environment is, whether you need all of Commvault's features."
"They need to integrate configuration screens or videos (free training courses, webinars, demos) so that engineers with little experience can fully exploit the features that are offered or managed within the license that was acquired, and thus have better quality and completely satisfactory experience."
"The price could be lower."
"Deploying it in a hybrid cloud model involves some minor complexities, though nothing represents a significant challenge."
"The price is always one of those things that you always look to just improve if you're a not-for-profit organization."
"Druva Phoenix should include a few reporting features that it doesn't provide currently."
"They were very much responsive a few years back, but in the last one or two years, I believe the responsiveness has gone down."
"Although, sometimes there is a restriction with the number of OS platforms that this solution supports."
"The ransomware features are limited in Druva. There's a lot of improvement needed. It should extend to Nutanix and Hyper-V. It should extend to Azure as well."
"Druva Phoenix is optimized to work with x86 platforms, making it unsuitable for backing up non-x86 architectures like AIX. The solution is primarily designed for physical Linux and Windows systems based on the x86 architecture, as well as virtualized Windows and Linux environments. However, if you have an AIX system, it cannot be deployed in the cloud, and therefore, backing it up in the cloud is not a concern."
"There is room for improvement in the reporting aspect of Druva Phoenix."
 

Pricing and Cost Advice

"Commvault's pricing model and pricing structure were initially confusing, but once we worked more closely with the company, we were able to transition to a subscription license that saved us a lot of money."
"Licensing could be better explained. Sometimes, it's unclear what features are available in different licensing models."
"The product is very competitive for pricing in some countries because it is possible to set up Commvault hardware with other vendors using its certification."
"It was not very popular because of its previous cost, but they have been working on the pricing, and now anyone can afford to use Commvault. They changed the modeling criteria for their pricing. Previously, there was only the capacity modeling based on your content capacity. In this case, they would give you a license and you would have to pay it. Now, most of the environment is virtualized so you can have the best CPU, VMs, etc. You buy whatever you need and pay for what you need."
"...the battle came down to pricing, as well as some small features, and Commvault was the best in all the criteria."
"I looked at this at the beginning of the year and I don't remember what the prices were for all the other services, but I thought that Metallic's was fair. It was also highly rated, which was even more important than cost because I need a reliable, secure, backup method."
"The pricing is fairly in line with the other products we've compared it with recently. We do spend more on it than we did in our Backup Exec days, but it's fairly competitive with some of the other best-in-class data protection platforms."
"We went from Veritas NetBackup to Commvault. We switched due to upfront licensing and costs. We have more visibility into what we're actually purchasing. It seemed like, overall, the cost of Commvault was cheaper."
"Druva Phoenix's pricing is based on the service provided, and it's reasonable. The cost of the service will depend on the size of your data and the number of virtual machines being backed up. However, the pricing structure is straightforward and easy to understand."
"We’ve had experience with the data center for a while and we have had solutions that were able to support older versions of the operating systems that we needed. I would like for Druva to support it as well."
"It's very costly. Normal people wouldn't understand how their credits are calculated. It's pretty complex."
"I assume clients use Druva Phoenix because it is cheaper than other products."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
11%
Manufacturing Company
10%
Comms Service Provider
5%
Computer Software Company
11%
Financial Services Firm
10%
Manufacturing Company
8%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business57
Midsize Enterprise24
Large Enterprise82
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for ThreatWise?
Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.
What needs improvement with ThreatWise?
I think improvements could be made in Commvault Cloud. Lately what I have seen is that there are AI capabilities that different data protection organizations are coming up with, which basically rev...
What is your primary use case for ThreatWise?
I work with a variety of backup solutions including Commvault, Avamar, Rubrik, and similar tools. I am part of Tata Consultancy Services where we pitch all these solutions to customers from the bac...
What needs improvement with Druva Phoenix?
While Druva Phoenix is a good solution for a cloud-to-cloud environment, such as moving from AWS to another AWS, I see complexity when a customer wants to move from a physical environment or a phys...
What is your primary use case for Druva Phoenix?
Druva Phoenix is for server backups on cloud, which is the deployment model chosen by my customers. While Druva Phoenix is a good solution for a cloud-to-cloud environment, such as moving from AWS ...
What advice do you have for others considering Druva Phoenix?
Many customers use Druva Phoenix's continuous data protection feature, but not for Phoenix. Not for Phoenix because Phoenix is server backups, and you generally do not keep continuous backup for se...
 

Also Known As

Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise
CloudRanger
 

Overview

 

Sample Customers

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company
TRC Companies, Family Health Network, GulfMark Offshore, Pall Corporation
Find out what your peers are saying about Commvault Cloud vs. Druva Phoenix and other solutions. Updated: April 2026.
893,221 professionals have used our research since 2012.