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Druva Phoenix vs VMware Live Recovery comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 14, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Druva Phoenix
Ranking in Disaster Recovery as a Service
7th
Ranking in Disaster Recovery (DR) Software
18th
Average Rating
8.6
Reviews Sentiment
6.1
Number of Reviews
8
Ranking in other categories
Cloud Backup (32nd), SaaS Backup (9th)
VMware Live Recovery
Ranking in Disaster Recovery as a Service
1st
Ranking in Disaster Recovery (DR) Software
3rd
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
81
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Disaster Recovery (DR) Software category, the mindshare of Druva Phoenix is 1.0%, up from 0.5% compared to the previous year. The mindshare of VMware Live Recovery is 7.1%, down from 11.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Disaster Recovery (DR) Software
 

Featured Reviews

Ratnodeep Roy - PeerSpot reviewer
Patch-based system, offers network flexibility but Logs are not very informative for regular users
The ransomware features are limited in Druva. There's a lot of improvement needed. It should extend to Nutanix and Hyper-V. It should extend to Azure as well. A lot of people are looking for ransomware scans, but Druva doesn't support them. Veeam barely supports them over Azure Virtual Machines. It doesn't support Linux Virtual Machines. NetApp and Commvault don't have such features. Acronis is also limited. In Azure, you have Azure Defender, but that works extensively on cloud storage, not on the servers. So, backup companies like Druva need to work a lot on ransomware protection and detection. These companies need to work a lot on ransomware detection, protection and more. Ransomware protection doesn't work in this hash-based transfer mirroring. If I only have to find this hash and feed it to the Druva end. It's sometimes not possible. It will struggle when the workloads are more than a hundred machines. It's not possible to find the hash of each file and provide it to Druva. So, this needs to be fully automated. If I were scanning with some technology, maybe signature-based scanning, behavioral-based, or keyword-based scanning. I can put this FHA, maybe SIEMs as well. But Druva is very limited. It's already in an active stage. I don't like that they don't extend all the features to all the workloads. These features are minimal compared to those of its competitors. For instance, I have one customer who was looking for Druva, but since they have Azure machines, they couldn't find a way to restore a particular file. Druva doesn't provide Azure virtual machine single file restore. It doesn't make sense to build a product and then it doesn't support it. Customers really struggle. Some customers tried Druva so that they don't have to think about setting up a separate network, but Druva is making things critical by not providing all the things at once and gradually releasing them. It's been more than six months or one year since they started their virtual machines, but there is no single file restore. Every time you have to restore the VM, and then from there, you can get the file. Why would people go with Druva if they have to manage backup machines? Nowadays, backup product companies need to be aggressive and adopt themselves in this highly changing world of AI and ML.
Yosevan Sinaga Sinaga - PeerSpot reviewer
The capability and the functionality of the features are very helpful for us
We use VMware Live Recovery for creating new hosts and new servers. We synchronize all of our software from our data center to our co-location in real time, so when a disaster happens, we switch to the co-location The functionality of the features is helpful for us. We find the resource…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Druva Phoenix is easy to use and easy to start with."
"The initial setup was very straightforward."
"The most valuable features of Druva Phoenix are the simple portal to log in and flexibility."
"I would definitively say that we have been able to make our people more productive by at least 30%."
"It's patch-based, so you don't have to bother about the backup server or the repository."
"I found the cost-effectiveness of Druva Phoenix to be its most valuable feature, especially when compared to on-premises backup solutions."
"Once you set it up and you tell it exactly what needs to be backed up, you literally forget about it. It sends you emails and notifications of the current status of the jobs."
"We find the back up feature of this solution to be particularly valuable."
"The solution is simple to use and has effective automation."
"It is easy to implement for my clients."
"VMware's tech support gets a nine-out-of-ten. They are responsive and get you a useful reply."
"Our systems fail over using SRM. So, we do a big bang DR, which is biannual, and we fail over our fairly massive Epic electronic health record (EHR) and our core applications. It takes us about 30 minutes to fail over using SRM, which is pretty good. In most hospitals that have Epic installed, Epic does the audit to make sure that we can fail over if something were to happen. Normally, sites will have a DR solution specific to the EHR, but right now, our pain point is the third-party tier-one clinical applications."
"The solution offers a rich set of features, well adapted in the market."
"In terms of recovery, if you have a test job script, you can put it on top of it. You can create custom steps so that it will be more granular. It will be an easy, one click solution when it comes to the recovery application."
"The simplicity of VMware SRM is one of its most important features. SRM console is straightforward to manage. It offers simplicity in monitoring, managing, and deploying, making it a unique value proposition. Additionally, Nutanix solutions also provide a simple GUI, which helps in operational efficiency."
 

Cons

"The product's pricing needs to be improved."
"There is room for improvement in the reporting aspect of Druva Phoenix."
"Druva Phoenix is optimized to work with x86 platforms, making it unsuitable for backing up non-x86 architectures like AIX. The solution is primarily designed for physical Linux and Windows systems based on the x86 architecture, as well as virtualized Windows and Linux environments. However, if you have an AIX system, it cannot be deployed in the cloud, and therefore, backing it up in the cloud is not a concern."
"They were able to give us a very reasonable price considering we were non-for-profit organizations, however, there is always room for improvement on that cost."
"Druva Phoenix should include a few reporting features that it doesn't provide currently."
"The ransomware features are limited in Druva. There's a lot of improvement needed. It should extend to Nutanix and Hyper-V. It should extend to Azure as well."
"Timing issues arise due to replication lags in multiple areas. When this happens, we encounter errors."
"The improvements should be as per customer requirements."
"You need a lot of knowledge to work with the interface because it is not really easy to use, and it would be great if the dashboard were simplified."
"Flexibility to choose different PITs would be nice."
"The version we are currently using is not the latest and greatest but it has buggy behavior in some browsers."
"VMware Cloud Disaster Recovery could improve by enhancing the network bandwidth from the storage."
"Technical support needs improvement, they are not very responsive."
"There needs to be better stability during heavy capacity in future releases."
 

Pricing and Cost Advice

"Druva Phoenix's pricing is based on the service provided, and it's reasonable. The cost of the service will depend on the size of your data and the number of virtual machines being backed up. However, the pricing structure is straightforward and easy to understand."
"I assume clients use Druva Phoenix because it is cheaper than other products."
"It's very costly. Normal people wouldn't understand how their credits are calculated. It's pretty complex."
"We’ve had experience with the data center for a while and we have had solutions that were able to support older versions of the operating systems that we needed. I would like for Druva to support it as well."
"SRM is reasonably priced for the functionality it provides."
"Compare to hardware-based replication, I think software based replication is best and cheap."
"Licensing costs explode after 75 VMs."
"The price of VMware Cloud Disaster Recovery should be lowered in order to compete better in the market."
"I rate the tool's pricing an eight to nine out of ten."
"The level of licensing required for this solution is dependent on the server instances in use."
"The cost of SRM is on par with market rates."
"We have a standard enterprise license for the solution."
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Comparison Review

it_user159711 - PeerSpot reviewer
Nov 9, 2014
VMware SRM vs. Veeam vs. Zerto
Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…
 

Top Industries

By visitors reading reviews
Computer Software Company
18%
Manufacturing Company
9%
Comms Service Provider
6%
Financial Services Firm
6%
Computer Software Company
17%
Financial Services Firm
12%
Manufacturing Company
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Druva Phoenix?
Druva Phoenix is easy to use and easy to start with.
What needs improvement with Druva Phoenix?
Druva Phoenix could be improved if they provided bare metal recovery for physical servers, which would be beneficial for server deployment.
What is your primary use case for Druva Phoenix?
The typical use case for Druva Phoenix depends on multiple workloads. If a customer wants a simple solution where we can manage the entire workload, or they want to back up with agent plus backup, ...
What do you like most about VMware Cloud Disaster Recovery?
Setting up VMs can be done quickly. It is easy to use.
What is your experience regarding pricing and costs for VMware Cloud Disaster Recovery?
We use a three-year license, and the cost for VMware Live Recovery can be high. Previously, when acquiring a license for Ethiopian drug supply chains, the price was significantly high, especially a...
What needs improvement with VMware Cloud Disaster Recovery?
There is no ability to control the database itself, and it needs to be configured as active-active. Additionally, the price is not suitable for startup companies, which necessitates looking for alt...
 

Also Known As

CloudRanger
VMware Cloud Disaster Recovery, Datrium DRaaS , VMware SRM
 

Overview

 

Sample Customers

TRC Companies, Family Health Network, GulfMark Offshore, Pall Corporation
Certainty Home Loans, VPay, ZEON
Find out what your peers are saying about Druva Phoenix vs. VMware Live Recovery and other solutions. Updated: July 2025.
865,295 professionals have used our research since 2012.