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Dell PowerProtect Data Domain vs NetApp Cloud Backup comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.2
Dell PowerProtect Data Domain boosts data management efficiency, saves costs through deduplication, but may be costly for smaller organizations.
Sentiment score
8.5
Users report substantial cost savings, efficiency, ease of use, and reliable performance with NetApp Cloud Backup, enhancing operational continuity.
If a customer uses Dell PowerProtect Data Domain with a replication policy, they can replicate minimal data changes daily, removing headaches associated with the physical transfer of tapes.
Pre Sales Manager at a tech services company with 51-200 employees
One is less floor space in the data center and the ability to pack more data into the backup storage on Dell PowerProtect Data Domain as compared to the traditional backup storage.
Vice President - Information Technology Systems Engineering at a tech vendor with 10,001+ employees
The best part is the compression and deduplication feature.
DGM at Airtel Digital
 

Customer Service

Sentiment score
7.2
Dell PowerProtect Data Domain customer service is praised for communication, with technical support efficient on hardware but mixed on software.
Sentiment score
6.6
NetApp Cloud Backup is praised for its efficient customer service, knowledgeable support staff, and detailed documentation, despite occasional delays.
We feel that we are working with people who understand the technology and the historical patterns of this environment, and when we raise a support request, we have no doubt because it seems that we are working with a product engineer.
System Administrator at a financial services firm with 201-500 employees
Nowadays, we can connect directly to the Dell team and in a very minimal time, we can get the support from them.
Product Manager, Dell Client Solutions at Team Computers
It is an extension of your team itself, and I have been more than pleased with the support I have received from them.
Infrastructure Engineer & Director at a healthcare company with 10,001+ employees
 

Scalability Issues

Sentiment score
6.5
Dell PowerProtect Data Domain is praised for scalability, though requires careful licensing and hardware planning for large-scale expansions.
Sentiment score
7.9
NetApp Cloud Backup is highly scalable, performs well in cloud environments, and integrates seamlessly with Microsoft Azure for disaster recovery.
To unlock more storage, you need to pay for the licenses for the storage you already own.
Assistant Manager Senior Systems Administrator at a financial services firm with 1,001-5,000 employees
The scalability depends on the IT department's strategy.
Sr System Expert at a healthcare company with 10,001+ employees
Dell PowerProtect Data Domain is very scalable; it expands easily with new enclosures.
Storage Engineer at Comtrade Group
 

Stability Issues

Sentiment score
8.2
Dell PowerProtect Data Domain is praised for stability, reliability, efficient performance, and effective handling of rare hardware issues.
Sentiment score
8.7
Users commend NetApp Cloud Backup for its stability, efficient large workload handling, strong integration, and minimal downtime during data restoration.
We have never encountered issues such as data corruption with these systems.
Storage Engineer at Comtrade Group
I have not experienced any downtime, crashes, or performance issues with it.
IT Infrastructure And Telecom S GM at PHPC
I have been using it for up to three years with no upgrading or downtime.
Data Protection Engineer at a tech services company with 51-200 employees
 

Room For Improvement

Dell PowerProtect Data Domain needs enhancements in cost, integration, UI, support, security, licensing, cloud compatibility, and processing.
NetApp Cloud Backup users need better integration, KPI handling, ITSM support, and ease of use, with cost-effective comparisons to competitors.
Local support must be available in the country.
Head Of Systems Group at NCCPL
We can leverage writing NAS level backup into Dell PowerProtect Data Domain rather than utilizing any other software tools such as Networker.
Vice President - Information Technology Systems Engineering at a tech vendor with 10,001+ employees
Dell PowerProtect Data Domain represents the fastest and most reliable solution, ensuring great integration with backup software.
Storage Engineer at Comtrade Group
 

Setup Cost

Dell PowerProtect Data Domain is pricey, best for large enterprises, with substantial setup costs, but performance and support are valued.
Enterprise buyers appreciate NetApp Cloud Backup's cost-effective pricing, though virtual NetApp hosting is pricier than general cloud hosting.
It is almost four times the earlier price.
Head of Sales and Operations at New Horizon Computers
For small clients, it is very expensive.
Specialist Senior N2 at Entelgy
If your data grows faster than expected or your deduplication ratios are lower than anticipated, you will face unbudgeted, expensive capacity expansion licenses.
Assistant Manager - Datacenter at a outsourcing company with 51-200 employees
 

Valuable Features

Dell PowerProtect Data Domain delivers efficient storage, security, high data reduction, and flexibility, with notable reliability and ransomware protection.
NetApp Cloud Backup is praised for its simplicity, seamless integration, efficiency, data protection, scalability, user-friendliness, reliability, and cost-effectiveness.
The most valuable feature of Dell PowerProtect DD (Data Domain) is its deduplication capability.
Technical manager at Advanced Computer Technology (ACT)
Dell PowerProtect DD (Data Domain) is highly consistent, durable, easy to install, scalable, and compatible with any software today.
Head of Sales and Operations at New Horizon Computers
The most beneficial features in the product are compatibility, which is the most valuable function.
Head Of Systems Group at NCCPL
 

Categories and Ranking

Dell PowerProtect Data Domain
Ranking in Deduplication Software
1st
Ranking in Disk Based Backup Systems
1st
Average Rating
8.6
Reviews Sentiment
6.6
Number of Reviews
106
Ranking in other categories
No ranking in other categories
NetApp Cloud Backup
Ranking in Deduplication Software
9th
Ranking in Disk Based Backup Systems
4th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
4
Ranking in other categories
Backup and Recovery (33rd), Cloud Backup (33rd), Cloud Storage Gateways (6th)
 

Mindshare comparison

As of September 2026, in the Deduplication Software category, the mindshare of Dell PowerProtect Data Domain is 20.5%, down from 27.4% compared to the previous year. The mindshare of NetApp Cloud Backup is 2.9%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Deduplication Software Mindshare Distribution
ProductMindshare (%)
Dell PowerProtect Data Domain20.5%
NetApp Cloud Backup2.9%
Other76.6%
Deduplication Software
 

Featured Reviews

Branko Cirovic - PeerSpot reviewer
Storage Engineer at Comtrade Group
Provides seamless backup integration and long-term reliability for enterprise data protection
The price is quite high; this product is not considered cheap. Additionally, if you use higher availability boxes, they also come at a premium price. However, they provide business continuity, which is the main reason why companies invest in this solution. Tape is slow; when restoring several virtual machines or databases amounting to several terabytes, Dell PowerProtect Data Domain represents the fastest and most reliable solution, ensuring great integration with backup software. If a customer has limited budget constraints, they may opt for cheaper external storage comprised of just a bunch of disks and utilize it for backup, as backup is not a business-critical service. However, I see great value in Dell PowerProtect Data Domain because it is fully automated, features great integration with backup software, and provides good value for money. I would rate software support as a ten, while I would give hardware support a seven. I never give any product a perfect score; I think Dell PowerProtect Data Domain deserves a nine. The only minor problems are the certificate issue and the price. These certificate issues are quite rare and mainly arise when we forget to restart and upgrade the box for several years.
MS
Solutions Architect at SC PROSERVICECORP SRL
Offers protection and does scanning of the data in the storage
NetApp has a nasty way of dealing with the license for the product's on-premises virtual NetApp appliance that you need in your whole architecture, and it is not directly linked to NetApp Cloud Backup. It is not a feature that I want to change in NetApp Cloud Backup because the cloud backup service is architectured in a way that makes it available to users, so it looks pretty good to me. When you go to the other side, you can see what you want to have on-premises for the main side in order to have backup in the cloud via NetApp Cloud Backup. With the on-premises part, you need to have either a physical NetApp or a virtual NetApp. You only have two options for primary storage from the network. In the physical cases, it is pretty straightforward as you have pricing and something like a grid with your NetApp. The sales representatives explain how much it will cost you to have some physical NetApp storage based on performance, types, and so on. The support contracts are for three or five years. When it comes to the virtual NetApp, you can run on top of an existing VMware tool or a recent cluster; it gets nasty because they do not let you change the licensed server. Once you deploy a virtual NetApp with a licensed server that you have on-premises, you migrate off from that, but NetApp does not let you change the licensed server, which should be really simple.
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Outsourcing Company
9%
Manufacturing Company
9%
Computer Software Company
7%
Manufacturing Company
14%
Construction Company
11%
Financial Services Firm
10%
Comms Service Provider
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise27
Large Enterprise48
No data available
 

Questions from the Community

What is your primary use case for Dell EMC PowerProtect DD (Data Domain)?
My main use case for Dell PowerProtect Data Domain is backup. We utilize it to back up all of our data from our credit card domain application.
What is your experience regarding pricing and costs for Dell PowerProtect DD (Data Domain)?
My experience with pricing, setup cost, and licensing is adequate; Dell is not the cheapest, but it is also not the most expensive.
What needs improvement with Dell PowerProtect DD (Data Domain)?
To improve Dell PowerProtect Data Domain, I would suggest that we take a look at how we also store AI data as needed.
What's the 3-2-1 data protection that NetApp Cloud Backup offers?
Hi, the 3-2-1 data protection from this product is related to a backup strategy with the same name. I'm assuming you don't know about it so I'll tell you in a few words. In its essence, this backup...
Is NetApp Cloud Backup secure for backup?
I've just started using NetApp Cloud Backup but my initial reason behind choosing it in the first place is that they advertise their high-security approach. So basically, they give you ransomware p...
Is NetApp Cloud Backup expensive in your opinion?
It depends on how much exactly you count as expensive. For me, NetApp Cloud Backup isn't too expensive. I say that based on the services it provides and on the way it provides them. I think it's im...
 

Also Known As

DataDomain, Dell EMC Data Domain, PowerProtect Data Domain
No data available
 

Overview

 

Sample Customers

The US Army, City of Houston, Lloyds TSB, TiVo, Teck, Ingram Entertainment, The New York Mets
Information Not Available
Find out what your peers are saying about Dell PowerProtect Data Domain vs. NetApp Cloud Backup and other solutions. Updated: September 2026.
913,924 professionals have used our research since 2012.