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Azure Bastion vs Infraon IMS comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Azure Bastion
Ranking in Network Monitoring Software
52nd
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
12
Ranking in other categories
Remote Monitoring and Management (RMM) (12th), Microsoft Security Suite (26th)
Infraon IMS
Ranking in Network Monitoring Software
80th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
8
Ranking in other categories
Server Monitoring (32nd), IT Infrastructure Monitoring (58th), Cloud Monitoring Software (50th)
 

Mindshare comparison

As of November 2026, in the Network Monitoring Software category, the mindshare of Azure Bastion is 0.4%, up from 0.2% compared to the previous year. The mindshare of Infraon IMS is 0.6%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Azure Bastion0.4%
Infraon IMS0.6%
Other99.0%
Network Monitoring Software
 

Featured Reviews

reviewer2142519 - PeerSpot reviewer
IT Manager at a tech vendor with 10,001+ employees
Azure Bastion is Microsoft’s fully managed Platform-as-a-Service (PaaS) solution designed to provide secure, seamless Remote Desktop Protocol (RDP) and Secure Shell (SSH) connectivity to Azure Virtual
Metric / Area Traditional Jump Host / Direct IP With Azure Bastion Attack Vector Exposed management ports on public IPs Private IPs only; TLS encapsulation over Port 443 Maintenance Manual OS updates, AV checks, jump VM management Zero operational maintenance (Managed PaaS) User Access Require corporate VPN or local credentials Web browser native or Azure CLI native client Governance Disparate local/domain accounts Integrated Entra ID with MFA, PIM, & RBAC
it_user1734441 - PeerSpot reviewer
Networking Head at Birla Corporation Ltd
Good statistical reporting, provides alerts via email, helpful support
The reporting capabilities are good. We have to manually configure reports based on what data we require. For example, it can show the downtime for uptime for a device. Once we configure the profile for each report, we can download it. We use Infraon to automatically trigger processes to help resolve issues when they are detected. For example, it will automatically raise a ticket and send an email to our ISP when it detects that a link is down. When a process is triggered automatically, we run one of the pre-configured scripts. We have not created any of the scripts ourselves but rather, only use the ones that are provided. These scripts are important because we use them for generating reports and emailing alerts, which are also used for auditing purposes. For example, our IT department has been improved because Infraon automatically creates reports that show our site uptime and downtime. We can see which site has more bandwidth utilization, link utilization, and link problems. It will show us what other devices are in the environment, which ones we need to replace, and how many sessions are being created. This solution assists us with our billing because we have many critical locations, and these need to have one hundred percent uptime, every month of the year. We generate reports monthly, quarterly, and yearly, which we then submit to management to cite the total uptime. Based on this, the billing is done. With respect to the learning curve, this tool is easy to learn because there is a lot of training material included. I suggest that the entire team learn to use it, rather than just one person, because it will make the tool more effective for the organization.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is very easy to use as it's in the browser; it is on the menu of the virtual machine, so you just need to type your username and password and you will have a full RDP experience."
"The connection to virtual machines is very useful."
"Azure Bastion is preferable because you just switch it on and off you go."
"The interface is available in the edit portal."
"The solution's most valuable feature is that it is easy to use...It is modernized, so I can create complex infrastructures."
"The ability to operate the product with scripting is excellent."
"The solution acts as a dedicated server and we have implemented multiple software, users can easily access everything from there, and it's a cost-effective solution as we don't want to purchase any servers because everything is on the cloud, which is the main advantage for the company."
"Overall, I had a very positive experience."
"The backup, restore, and comparison features are all good."
"Their discovery is very quick and they have a CSV file upload mechanism that allows you to onboard five thousand devices a day."
"Overall, it's a wonderful one-stop ITSM solution for infrastructure."
"It is a stable product; after the initial configuration, you don't have to tweak it much, and all systems of Everest IMS work perfectly."
"With Infraon, everything is already built-in so you are able to plug-and-play with the system."
"The most valuable feature is alerting. We get email alerts when a link is down that tell us which device is having a problem."
"We use the solution to automatically trigger processes to help us resolve issues. The whole IT process has been automated, such as trying to map all the users and the escalation process. So, if any issue happens, we get an SMS and WhatsApp of the report. If there is a critical issue this has to be sorted out, like the entire data center being down, then there is an alarm."
"The feature that I like the most and the best part is the customization."
 

Cons

"When you have a boot issue on Windows, you cannot use Azure Bastion to fix it. You have to use the Azure console or the VM console, and it is very limited."
"There are some challenges because Bastion is more compatible with Edge but not with the other browsers. As an organization, it doesn't make sense that we have to use only Edge. We should be able to access Bastion over Chrome, Mozilla, or Opera. It should be our choice."
"While general support is valuable, having a detailed breakdown of the specific issues would contribute to a more streamlined and efficient resolution process."
"Azure Bastion does its job. However, it would be nice to have the capability to cut and paste across desktops, similar to old-fashioned Remote Desktop emulation."
"When we retrieve that data from the cloud, they require some amount of money. That is the main drawback of this cloud solution. You are charged for retrieving your own data."
"We are not able to copy and paste files directly into the server over the patch host. We have to transfer files over to Azure Storage."
"There is room for improvement with AI features. I would like to see integrated AI features with Azure Bastion, especially for connectivity issues."
"The solution breaks down sometimes."
"This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets."
"This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets. There are GDPR and other requirements that might require country-specific sensitive information to be filtered as well as other things that need to be taken care of. Normally, if we need to do any compliance, like ISO27000 compliance, they don't have such a report within their system. This kind of report is missing from their SaaS. That is one of the reasons that we have gone to the on-prem version, where I am assured that my data is secure."
"The graphical view of the topology does not show us all of the connectivity in our network, which is something that could be improved."
"Email support is a bit slow. Once you drop an email, it takes time."
"The GUI is in need of improvement. It is not drag-and-drop or easy to use."
"There might be some features in other products that are currently not there in Everest IMS and can be included. I have not yet compared it with any other product."
"We have enquired if there are any possibilities of monitoring non-IPBS devices."
"Technical support could use some improvement in terms of their response times and diagnostic accuracy."
 

Pricing and Cost Advice

"Azure Bastion's pricing is good."
"The tool is cheaply priced. I would say that the product is free to use."
"It does not save money for us."
"The pricing is a lower decision point than high-quality security for our organization. Better security comes at a cost, but it's worth it, and that's what we tell our customers."
"I think that the pricing for this solution is reasonable and varies by number of devices."
"The cost model is within our budget. I have less than 180 critical assets, but the moment that I have 1,000 assets, then the license model is totally different. I don't know whether they are capable of handling that kind of a load. They could revisit the licensing model."
"Licensing is calculated on a per-user basis."
"We pay for a number of devices on the accounts and since it is on-premises, we pay the maintenance charges for the year."
"The pricing is reasonable, given the features that they provide."
"If you are looking for the best product with the best price, Infraon is the best product. We evaluated five to six products and finally felt Infraon was better because of the pricing model, especially because it was more flexible."
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Top Industries

By visitors reading reviews
Comms Service Provider
12%
Financial Services Firm
10%
Computer Software Company
10%
Outsourcing Company
8%
Comms Service Provider
18%
Manufacturing Company
14%
Outsourcing Company
13%
Financial Services Firm
12%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise2
Large Enterprise6
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise3
 

Questions from the Community

What is your experience regarding pricing and costs for Azure Bastion?
Microsoft's pricing is on the higher side and could be more competitive. Startups and small organizations often prefer AWS ( /products/amazon-aws-reviews ) or GCP due to their lower costs, while la...
What needs improvement with Azure Bastion?
Azure Bastion could be improved with more granular session monitoring, rich audit capabilities, and deeper integration with security operation workflows. We would also appreciate enhanced reporting...
What is your primary use case for Azure Bastion?
Azure Bastion serves as our primary solution for providing secure administrative access to Azure VPNs and VMs without exposing RDP or SSH ports to the internet. From a cybersecurity perspective, it...
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...
 

Also Known As

No data available
Everest IMS
 

Overview

 

Sample Customers

Information Not Available
Airtel, BSNL, BlackBox Corporation, ACT, Geojit, Canara Bank, Federal Bank, Corporation Bank, Birla Corporation, CESC Limited, Mphasis, GAIL, Udaan, Cowrks, SEBI, PowerGrid, ION, Summit Communications, National Information Technology Center (Nepal), Bhutan National Bank, Servion T, Greenlam, Translab Technologies, CMSIT Services, Nelco, HPCL, Navitas Life Sciences etc. 
Find out what your peers are saying about Azure Bastion vs. Infraon IMS and other solutions. Updated: November 2026.
920,929 professionals have used our research since 2012.