Infraon IMS vs Zabbix comparison

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Infraon IMS

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Executive SummaryUpdated on Aug 6, 2024

Zabbix and Infraon IMS compete in the infrastructure management and monitoring category. Infraon IMS seems to have the upper hand due to its advanced feature set and straightforward deployment process, despite its higher price point.

Features: Zabbix offers extensive customization capabilities, scalability, and cost-efficiency. Infraon IMS provides comprehensive monitoring, advanced analytics, and an all-in-one solution that covers a wide range of monitoring needs.

Room for Improvement: Zabbix has a steep learning curve, requires significant initial configuration, and needs considerable technical expertise. Infraon IMS could benefit from more intuitive navigation, streamlined processes, and reduced complexity in its functionalities.

Ease of Deployment and Customer Service: Zabbix deployment is flexible but requires prolonged setup due to technical demands. Infraon IMS has a straightforward deployment process and superior customer support, making implementation and maintenance easier.

Pricing and ROI: Zabbix is cost-effective with low setup costs, providing high ROI for technically skilled users. Infraon IMS has higher initial and operational costs but delivers robust functionalities that justify the expenditure, offering beneficial ROI for extensive monitoring requirements.

To learn more, read our detailed Infraon IMS vs. Zabbix Report (Updated: March 2025).

Infraon IMS vs. Zabbix

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Helped 845,040 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Infraon IMS

Ranking in Network Monitoring Software

87th

Ranking in Server Monitoring

28th

Ranking in IT Infrastructure Monitoring

60th

Ranking in Cloud Monitoring Software

44th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Zabbix

Ranking in Network Monitoring Software

1st

Ranking in Server Monitoring

1st

Ranking in IT Infrastructure Monitoring

1st

Ranking in Cloud Monitoring Software

2nd

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

105

Ranking in other categories

Application Performance Monitoring (APM) and Observability (8th)

Mindshare comparison

As of April 2025, in the Network Monitoring Software category, the mindshare of Infraon IMS is 0.1%, down from 0.2% compared to the previous year. The mindshare of Zabbix is 13.0%, up from 11.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Maharajan S

VSO at a computer software company with 501-1,000 employees

Provides data accuracy for availability and policy harmonization

The reporting capabilities are a challenge and could be improved. We have been trying to connect to it from our help desk ticketing system, because the ticketing system manages asset tracking, which has been a bit challenging for us. Otherwise, they give some reports that are okay, but we do not use them much because we work in the dashboard. This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets. There are GDPR and other requirements that might require country-specific sensitive information to be filtered as well as other things that need to be taken care of. Normally, if we need to do any compliance, like ISO27000 compliance, they don't have such a report within their system. This kind of report is missing from their SaaS. That is one of the reasons that we have gone to the on-prem version, where I am assured that my data is secure. I can take the report and show it to them from a compliance point of view. However, the moment we go to a SaaS model, I don't have control of the data and where the data is stored. I don't receive any complaints-based reports from the SaaS model.

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ASM Naushad Alam

Network Manager at a financial services firm with 1,001-5,000 employees

Allows any number of customizations but lacks functionality for finding root causes

We have not yet purchased the commercial version so have a lack of technical ability. We do not yet fully know the key points or key features of the solution. We just use what we use along with WhatsUp Gold. Based on our use only, stability is rated a seven out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature is alerting. We get email alerts when a link is down that tell us which device is having a problem."

"Our response time is within 30 minutes for any support. This solution provides alerts immediately, so we are within our SLA, giving efficiency to our support."

"The role-based dashboards provide data points and charts and topology diagrams in a single window. It's like a spider web, where the application, connectivity, and everything is defined for each user of those applications."

"The backup, restore, and comparison features are all good."

"We use the solution to automatically trigger processes to help us resolve issues. The whole IT process has been automated, such as trying to map all the users and the escalation process. So, if any issue happens, we get an SMS and WhatsApp of the report. If there is a critical issue this has to be sorted out, like the entire data center being down, then there is an alarm."

"The feature that I like the most and the best part is the customization."

"It is a stable product. After the initial configuration, you don't have to tweak it much. All systems of Everest IMS work perfectly."

"Their discovery is very quick and they have a CSV file upload mechanism that allows you to onboard five thousand devices a day."

"I have found that the reporting feature in Zabbix is most valuable. Additionally, the solution has given us bandwidth options, we are able to see where problems are. For example, we noticed a problem that occurred because of a bad interface going in the wireless VLAN."

"We have found that Zabbix is more easy to use than other applications."

"It's a flexible solution."

"The level of discovery-based configuration that lets us auto-configure the monitoring for various systems is a valuable feature."

"The calculations part is the most valuable."

"We use Zabbix to monitor our organization's IT infrastructure and workstations. We don't use Microsoft Intune since it's expensive. The tool's real-time alerting system has proved crucial for us, particularly when a new device joins a network that is not one of our own devices. It notifies us about the presence of this new device, allowing us to investigate further. Additionally, it alerts us about disk usage, memory usage, and the software installed on the machine."

"Zabbix is a cost-effective solution. We're a small organization with a few dozen devices to monitor, and it was available for free. We can see what we need. We haven't done an in-depth analysis on it, but we're currently okay with the product."

"Dashboard and the customization of the items and triggers are the most valuable features."

More Zabbix pros

Cons

"This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets. There are GDPR and other requirements that might require country-specific sensitive information to be filtered as well as other things that need to be taken care of. Normally, if we need to do any compliance, like ISO27000 compliance, they don't have such a report within their system. This kind of report is missing from their SaaS. That is one of the reasons that we have gone to the on-prem version, where I am assured that my data is secure."

"There might be some features in other products that are currently not there in Everest IMS and can be included. I have not yet compared it with any other product."

"We have enquired if there are any possibilities of monitoring non-IPBS devices."

"The GUI is in need of improvement. It is not drag-and-drop or easy to use."

"The graphical view of the topology does not show us all of the connectivity in our network, which is something that could be improved."

"I would like to have the option to add a new device or meet with the next release. Right now, it needs to be done from the backend which results in a heavy reliance on R&D."

"I would like to see an integrated view of Infraon IMS and Infraon Desk. It would be very helpful if that were integrated into the solution."

"Email support is a bit slow. Once you drop an email, it takes time."

"The dashboard and the graph section could be a little bit more professional."

"The main problem with Zabbix is that you have to spend time writing templates for all of the products that you have."

"To improve Zabbix, adding more features to support the monitoring of modern workloads like containers would be beneficial."

"Zabbix is powerful, but it is difficult to understand initially. There are many things that can be improved, but we might not be using Zabbix to its fullest extent. The software has more features than we need."

"There are areas of improvement. The database grows really fast. So, when you install Zabbix, you have to deal with some issues, like the database. We become pretty big very fast."

"Zabbix is not easy to configure, and upgrading is also an issue."

"I would like for this solution to be more cloud-friendly."

"The GUI could be more intuitive. Also, we'd like streaming telemetry. Zabbix might have this feature, but I haven't seen it yet. It took us a long time to get started because the documentation isn't very descriptive. We had to go through various sources like YouTube and forums to get this solution working."

More Zabbix cons

Pricing and Cost Advice

"Licensing is calculated on a per-user basis."

"If you are looking for the best product with the best price, Infraon is the best product. We evaluated five to six products and finally felt Infraon was better because of the pricing model, especially because it was more flexible."

"I think that the pricing for this solution is reasonable and varies by number of devices."

"The cost model is within our budget. I have less than 180 critical assets, but the moment that I have 1,000 assets, then the license model is totally different. I don't know whether they are capable of handling that kind of a load. They could revisit the licensing model."

"The pricing is reasonable, given the features that they provide."

"We pay for a number of devices on the accounts and since it is on-premises, we pay the maintenance charges for the year."

"It's an open-source solution that can be used free of charge."

"This is an open-source solution that can be used free of charge."

"Zabbix is a free solution but the support contact costs money."

"It's free software released under the GNU/GPL license."

"If you have 20,000 hosts, the support costs around €95,000 for a year."

"We pay the subscription for support by year."

"The solution is open source so is free."

"Zabbix is free but if you use it in production then you have to pay for it."

More Zabbix pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Network Monitoring Software solutions are best for your needs.

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Comparison Review

it_user174738

IT Developer at a tech services company with 51-200 employees

May 31, 2015

Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor

I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…

Read full review

Top Industries

By visitors reading reviews

Computer Software Company

16%

Financial Services Firm

15%

Construction Company

11%

Real Estate/Law Firm

11%

Educational Organization

37%

Computer Software Company

11%

Financial Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is the best network monitoring software for large enterprises?

It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...

What do you like most about Zabbix?

The template system in Zabbix is very beneficial as it saves time in configuration.

What is your experience regarding pricing and costs for Zabbix?

The cost is minimal. It is literally free.

What needs improvement with Zabbix?

For me, Zabbix is very straightforward. I cannot think of any improvements needed. It's a very mature product. The only issue I can note is that it's Linux-based, and Linux documentation is not the...

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Product Reports

Infraon IMS

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Also Known As

Everest IMS

No data available

Overview

Infraon IMS is used for monitoring network status, managing critical IT infrastructure, and ensuring connectivity. It helps organizations automate processes, gain network insights, and manage firewalls in private and cloud environments.

Infraon IMS is designed to assist in monitoring leased lines, switches, data center services, and devices across different environments. It provides alerts, manages assets, supports ITSM rules, and handles ticketing and incident management. With its comprehensive reporting on uptime, downtime, and memory utilization, Infraon IMS delivers detailed insights facilitating efficient infrastructure management. The platform integrates seamlessly with various systems and simplifies operations through real-time network monitoring, customizable reports, and a role-based access control system.

What are Infraon IMS's key features?

Stable Performance: Ensures reliability and efficiency in monitoring and management tasks.
Ease of Customization: Allows adjustments to meet specific requirements.
Real-Time Dashboards: Enhances usability for non-technical users through intuitive interfaces.
Role-Based Access: Facilitates secure, controlled management.
Integration Capabilities: Streamlines operations with various platforms.
Alerting Mechanisms: Improves incident response with timely notifications.
Workflow Automation: Simplifies and accelerates routine processes.
Graphical User Interface: Increases user-friendliness and insight accessibility.

What benefits or ROI can users expect?

Automated Processes: Reduces manual effort, increasing efficiency.
Network Insights: Provides detailed data for proactive management.
Comprehensive Reporting: Delivers valuable information for decision-making.
Enhanced Security: Manages firewalls and links to ensure robust security.

Infraon IMS is implemented across diverse industries to manage and monitor IT infrastructures, from small to large-scale environments. It is especially beneficial in sectors needing reliable connectivity and efficient incident management, such as telecommunications, finance, and cloud service providers. The platform aids these industries in maintaining operational continuity and optimizing resource allocation.

EverestIMS

Zabbix is an open-source monitoring software that provides real-time monitoring and alerting for servers, networks, applications, and services.

It offers a wide range of features including data collection, visualization, and reporting.

With its user-friendly interface and customizable dashboards, Zabbix helps organizations ensure the availability and performance of their IT infrastructure.

Sample Customers

Airtel, BSNL, BlackBox Corporation, ACT, Geojit, Canara Bank, Federal Bank, Corporation Bank, Birla Corporation, CESC Limited, Mphasis, GAIL, Udaan, Cowrks, SEBI, PowerGrid, ION, Summit Communications, National Information Technology Center (Nepal), Bhutan National Bank, Servion T, Greenlam, Translab Technologies, CMSIT Services, Nelco, HPCL, Navitas Life Sciences etc.

1. IBM 2. Dell 3. Cisco 4. HP 5. Oracle 6. Microsoft 7. Amazon 8. Google 9. Facebook 10. Twitter 11. LinkedIn 12. Netflix 13. Adobe 14. VMware 15. Salesforce 16. SAP 17. Intel 18. AT&T 19. Verizon 20. T-Mobile 21. Vodafone 22. Ericsson 23. Nokia 24. Siemens 25. General Electric 26. Honeywell 27. Philips 28. Sony 29. Samsung 30. LG 31. Panasonic 32. Toshiba

Infraon IMS vs. Zabbix