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Infraon IMS vs Splunk Observability Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Infraon IMS
Ranking in Network Monitoring Software
90th
Ranking in IT Infrastructure Monitoring
58th
Ranking in Cloud Monitoring Software
53rd
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
8
Ranking in other categories
Server Monitoring (35th)
Splunk Observability Cloud
Ranking in Network Monitoring Software
7th
Ranking in IT Infrastructure Monitoring
7th
Ranking in Cloud Monitoring Software
6th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
78
Ranking in other categories
Application Performance Monitoring (APM) and Observability (7th), Container Management (6th), Digital Experience Monitoring (DEM) (2nd)
 

Mindshare comparison

As of February 2026, in the Network Monitoring Software category, the mindshare of Infraon IMS is 0.4%, up from 0.2% compared to the previous year. The mindshare of Splunk Observability Cloud is 1.4%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Market Share Distribution
ProductMarket Share (%)
Splunk Observability Cloud1.4%
Infraon IMS0.4%
Other98.2%
Network Monitoring Software
 

Featured Reviews

Maharajan S - PeerSpot reviewer
VSO at a computer software company with 501-1,000 employees
Provides data accuracy for availability and policy harmonization
The reporting capabilities are a challenge and could be improved. We have been trying to connect to it from our help desk ticketing system, because the ticketing system manages asset tracking, which has been a bit challenging for us. Otherwise, they give some reports that are okay, but we do not use them much because we work in the dashboard. This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets. There are GDPR and other requirements that might require country-specific sensitive information to be filtered as well as other things that need to be taken care of. Normally, if we need to do any compliance, like ISO27000 compliance, they don't have such a report within their system. This kind of report is missing from their SaaS. That is one of the reasons that we have gone to the on-prem version, where I am assured that my data is secure. I can take the report and show it to them from a compliance point of view. However, the moment we go to a SaaS model, I don't have control of the data and where the data is stored. I don't receive any complaints-based reports from the SaaS model.
Taiwo Ige - PeerSpot reviewer
IT Operations Engineer at ABC Supply Co. Inc.
Alerting improves incident response across teams and enables faster awareness before customer impact
Splunk Observability Cloud could be improved in terms of integrations with more technical add-ons, such as Zoom. Although they have one with Zoom, it's not available in the cloud, so having that feature would be beneficial. Essentially, Splunk should continue expanding to create easier ways to ingest logs from different products. The out-of-the-box customizable dashboards in Splunk Observability Cloud are very effective in showcasing IT performance to business leaders. However, there are aspects that could be improved, such as linking dashboards to one another. While IT leaders may not drill down, it's crucial to create levels of dashboards for technical users to find root causes, making it effective for stakeholders.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is alerting. We get email alerts when a link is down that tell us which device is having a problem."
"The feature that I like the most and the best part is the customization."
"Their discovery is very quick and they have a CSV file upload mechanism that allows you to onboard five thousand devices a day."
"It is a stable product. After the initial configuration, you don't have to tweak it much. All systems of Everest IMS work perfectly."
"The role-based dashboards provide data points and charts and topology diagrams in a single window. It's like a spider web, where the application, connectivity, and everything is defined for each user of those applications."
"We use the solution to automatically trigger processes to help us resolve issues. The whole IT process has been automated, such as trying to map all the users and the escalation process. So, if any issue happens, we get an SMS and WhatsApp of the report. If there is a critical issue this has to be sorted out, like the entire data center being down, then there is an alarm."
"Our response time is within 30 minutes for any support. This solution provides alerts immediately, so we are within our SLA, giving efficiency to our support."
"The backup, restore, and comparison features are all good."
"It's beneficial for monitoring performance and infrastructure, especially when deploying applications with multiple versions with Git."
"The best feature of this product is the latency and processing of all the telemetry that is being received, which gives full visibility at the right time."
"The feature I appreciate the most about Splunk Observability Cloud is Synthetic Monitoring."
"It is a great resource for us because we have so many different data sources and to be able to aggregate that and put it through a concise dashboard or an alert really helps."
"Splunk APM provides a holistic view of the application. Unlike other APMs, Splunk's service map is quite effective."
"The data collection from our VMs, containers, databases, and backend components is valuable."
"After moving to Splunk Observability Cloud, it is almost zero downtime."
"It's starting to help reduce our Mean Time to Detect (MTDD) because the visibility we gain is unprecedented, allowing us insight into applications that we've never had before."
 

Cons

"Email support is a bit slow. Once you drop an email, it takes time."
"The GUI is in need of improvement. It is not drag-and-drop or easy to use."
"I would like to see an integrated view of Infraon IMS and Infraon Desk. It would be very helpful if that were integrated into the solution."
"I would like to have the option to add a new device or meet with the next release. Right now, it needs to be done from the backend which results in a heavy reliance on R&D."
"This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets. There are GDPR and other requirements that might require country-specific sensitive information to be filtered as well as other things that need to be taken care of. Normally, if we need to do any compliance, like ISO27000 compliance, they don't have such a report within their system. This kind of report is missing from their SaaS. That is one of the reasons that we have gone to the on-prem version, where I am assured that my data is secure."
"We have enquired if there are any possibilities of monitoring non-IPBS devices."
"There might be some features in other products that are currently not there in Everest IMS and can be included. I have not yet compared it with any other product."
"The graphical view of the topology does not show us all of the connectivity in our network, which is something that could be improved."
"The price has room for improvement."
"The feedback is that Splunk Observability Cloud is forcing me to modify my logs that I am ingesting in Splunk Observability Cloud in a specific format."
"The solution should have more sensors regarding fiber intelligence for security measures."
"If a customer utilizes third-party tools and wants to forward data from Splunk Observability Cloud, seamless integration would be beneficial."
"The UI enhancements could be a way to improve the solution in the future."
"Unfortunately, with our current setup, we just have to implement Log Observer in a couple of instances so that we can have that integration with Splunk Observability Cloud."
"Splunk Observability Cloud has not yet completely improved our operational performance for our company's resilience as we are just starting out, however, it will help us ultimately to reduce incident time."
"The deployment can be quite complex."
 

Pricing and Cost Advice

"I think that the pricing for this solution is reasonable and varies by number of devices."
"Licensing is calculated on a per-user basis."
"The pricing is reasonable, given the features that they provide."
"The cost model is within our budget. I have less than 180 critical assets, but the moment that I have 1,000 assets, then the license model is totally different. I don't know whether they are capable of handling that kind of a load. They could revisit the licensing model."
"We pay for a number of devices on the accounts and since it is on-premises, we pay the maintenance charges for the year."
"If you are looking for the best product with the best price, Infraon is the best product. We evaluated five to six products and finally felt Infraon was better because of the pricing model, especially because it was more flexible."
"The product is a bit expensive considering the competition but the company may negotiate the price."
"Splunk has been fairly expensive, but it has been predictable."
"Splunk APM is a very cost-efficient solution."
"This is an expensive solution."
"The pricing is based on several factors, including the scale of deployment."
"I would rate the price of Splunk Infrastructure Monitoring as an eight out of ten, with ten being the most expensive."
"The solution's pricing is costly."
"Splunk offers a 14-day free trial and after that, we have to pay but the cost is reasonable."
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Top Industries

By visitors reading reviews
Manufacturing Company
19%
Computer Software Company
9%
Outsourcing Company
9%
Financial Services Firm
7%
Financial Services Firm
13%
Computer Software Company
10%
Manufacturing Company
9%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise3
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise10
Large Enterprise50
 

Questions from the Community

What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...
What do you like most about SignalFx?
The most valuable feature is dashboard creation.
What needs improvement with SignalFx?
Regarding dashboard customization, while Splunk has many dashboard building options, customers sometimes need to create specific dashboards, particularly for applicative metrics such as Java and pr...
What is your primary use case for SignalFx?
The solution involves observability in general, such as Application Performance Monitoring, and generally addresses digital applications, web applications, sites, and mobile applications. I worked ...
 

Also Known As

Everest IMS
Splunk Infrastructure Monitoring, Splunk Real User Monitoring (RUM), Splunk Synthetic Monitoring
 

Overview

 

Sample Customers

Airtel, BSNL, BlackBox Corporation, ACT, Geojit, Canara Bank, Federal Bank, Corporation Bank, Birla Corporation, CESC Limited, Mphasis, GAIL, Udaan, Cowrks, SEBI, PowerGrid, ION, Summit Communications, National Information Technology Center (Nepal), Bhutan National Bank, Servion T, Greenlam, Translab Technologies, CMSIT Services, Nelco, HPCL, Navitas Life Sciences etc. 
Sunrun, Yelp, Onshape, Tapjoy, Symphony Commerce, Chairish, Clever, Grovo, Bazaar Voice, Zenefits, Avalara
Find out what your peers are saying about Infraon IMS vs. Splunk Observability Cloud and other solutions. Updated: January 2026.
881,707 professionals have used our research since 2012.