Infraon IMS vs Splunk Observability Cloud comparison

EverestIMS and Splunk are both solutions in the Network Monitoring Software category. EverestIMS is ranked #82, while Splunk is ranked #7 with an average rating of 8.2. EverestIMS holds a 0.5% mindshare in NMS, compared to Splunk’s 1.5% mindshare. Additionally, 100% of EverestIMS users are willing to recommend the solution, compared to 95% of Splunk users who would recommend it.

Infraon IMS

Read 8 Infraon IMS reviews

3,316 Views
1,923 Comparison Views

100% willing to recommend

Splunk Observability Cloud

Read 89 Splunk Observability Cloud reviews

21,908 Views
7,887 Comparison Views

95% willing to recommend

Infraon IMS

Splunk Observability Cloud

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Executive SummaryUpdated on Mar 29, 2026

Splunk Observability Cloud and Infraon IMS are competitors in the observability and network monitoring domain. Splunk Observability Cloud holds the upper hand due to its comprehensive data integration and APM monitoring capabilities, offering better insights across microservices.

Features: Splunk Observability Cloud offers customizable dashboards, fast alerting systems, and extensive APM monitoring within enterprise environments. It integrates seamlessly with tools like ServiceNow, enhancing its utility for insights across microservices. Infraon IMS stands out for detailed network monitoring dashboards, role-based access, and easy customization, focusing on usability.

Room for Improvement: Splunk Observability Cloud could improve pricing transparency, log management, and user interface intuitiveness. Enhancements in search performance and alerting would increase user satisfaction. Infraon IMS could advance by incorporating AI features, better graphical topology views, and better GUIs. Licensing models and management of non-IPBS devices need attention.

Ease of Deployment and Customer Service: Splunk Observability Cloud supports diverse deployment models, including hybrid and public cloud, offering flexibility. Its technical support is responsive, with room for improvement in premium on-call support clarity. Infraon IMS focuses on on-premises and hybrid cloud deployments, praised for straightforward deployment and efficient support adequacy.

Pricing and ROI: Splunk Observability Cloud is considered expensive due to data volume-based pricing, despite significant ROI through improved workflows and downtime reduction. Infraon IMS offers flexible and affordable pricing models, appealing to users with smaller requirements. Although licensing might be confusing, its adaptability is beneficial, presenting competitive pricing compared to pricier solutions like Splunk.

To learn more, read our detailed Infraon IMS vs. Splunk Observability Cloud Report (Updated: August 2026).

Buyer's Guide

Infraon IMS vs. Splunk Observability Cloud

August 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Infraon IMS

Ranking in Network Monitoring Software

82nd

Ranking in IT Infrastructure Monitoring

56th

Ranking in Cloud Monitoring Software

49th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Server Monitoring (33rd)

Splunk Observability Cloud

Ranking in Network Monitoring Software

7th

Ranking in IT Infrastructure Monitoring

4th

Ranking in Cloud Monitoring Software

4th

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (5th), Container Management (5th), Digital Experience Monitoring (DEM) (3rd)

Mindshare comparison

As of August 2026, in the Network Monitoring Software category, the mindshare of Infraon IMS is 0.5%, up from 0.2% compared to the previous year. The mindshare of Splunk Observability Cloud is 1.5%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
Splunk Observability Cloud	1.5%
Infraon IMS	0.5%
Other	98.0%

Network Monitoring Software

Featured Reviews

it_user1631601

GTM Manager at a computer software company with 201-500 employees

Our process efficiency has improved by having all the information in one place, which has reduced manpower

The product is great. We integrated the ticketing tool with the monitoring tool. The agent ID creation is very easy when using this tool. It is so user-friendly. The user interface is good and also the pricing is great. The user interface is good, even a business user or layman can raise a ticket. They provide an all-in-one monitoring tool. If an issue happens, it gets integrated with the email, then proactively that ticket is being raised, which is good. The reporting is good. It is very clear. It is a customized report; however you want it, you can customize it. We use the solution’s role-based dashboards. The head of IT wants to use it so he can see holistically what is happening, e.g., what are the tickets being raised, what is a major issue, and what escalations are happening. There are different dashboards that are customized. For our head of IT, we made a separate dashboard. Then, for the executives, we made a separate dashboard based on time, like hourly or daily. All these reports were customized. While they didn't provide a BI dashboard, they provide a kind of graphical dashboard for whatever the issue is. Once you click on a particular ticket, it drills down to the issue, what it is and when the issue was raised. The drill down is good. It is more like a business intelligence (BI) tool. You can just scroll and zoom in. It goes deep into the issue. Once you click a particular dashboard, it will take you to the next page, then it takes you to the issue. Infraon IMS provides workflow automation for real-world use cases. This makes our work easier. It is just drag and drop (no coding) to build the workflows. For example, a particular ticket is being raised. It gets routed to three important IT executives within our team. From our team, it gets routed to the next level. The learning curve is good. Initially, there were no issues. As soon as the users saw the product, they understood what the product was. There wasn't any kind of training required for this product because it is very straightforward.

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Purnambica Kolavennu

Project Manager at AGRICULTURE SKILL COUNCIL OF INDIA (ASCI)

Unified observability has improved real-time governance and now drives data-led decisions

Log Observer Connect is embedded here, but we are facing some delays in centralized log collection and analysis, which can be further fastened. We are collecting all the data metrics and decision-making insights, but all these data-driven decisions coming from different applications are not connected somewhere. A consolidated form or correlation of these insights is not happening between each other due to which we feel we are missing something significant. Some generalized feedback includes that predictive alerts or alarms which can be integrated with AI-driven alarms and alerting features should be established so that there is AI-driven intelligence and anomaly detection happening with a complete systematic process in service delivery. Application dependencies are huge, and business and operational dashboards should be improved. Right now there are very interactive custom dashboards, and every now and then, the personalization of enhancements keeps happening. KPI monitoring, executive reporting, and analytics have definitely been introduced to a great extent. There are few things in cloud-native monitoring, such as integration with AWS and Azure, where we sometimes do face lags. Those things can definitely be improved upon. I have used Datadog and Dynatrace before using Splunk Observability Cloud. Datadog was definitely recommended by most of our peers because of its very strong comprehensive observability and very strong and unique dashboard systems. Dynatrace was also very good because they have offered a lot of AI-driven analysis methods and processes, which was helping our organization a lot. Since our organization has a very strong IT ecosystem for agriculture, very different kinds of customized things are required.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature is alerting. We get email alerts when a link is down that tell us which device is having a problem."

"Infraon IMS allows us to do several things from a single window, which is important to us."

"The backup, restore, and comparison features are all good."

"Their discovery is very quick and they have a CSV file upload mechanism that allows you to onboard five thousand devices a day."

"We have definitely seen ROI since we first implemented Infraon, three years ago, as it has given us clarity and helped us with compliance during audits."

"Once we installed this central system, our site engineers who provide the data started believing in the data's accuracy."

"If you are looking for the best product with the best price, Infraon is the best product."

"Being an engineering product, the customization is easy for us compared to SolarWinds and ManageEngine."

More Infraon IMS pros

"Previously with other applications, analyzing and controlling our API latency required almost five to six hours a day of resources, but with Splunk Observability Cloud, I only need to allocate one to two hours maximum per day to accomplish the same tasks."

"The out-of-the-box customizable dashboards provided by Splunk Observability Cloud are effective in showcasing IT performance to business leaders."

"The product retains a lot of log data for subsequent analysis."

"The solution monitors attacks or unauthorized access to the information we want to protect."

"I like the fact that Splunk APM makes it easy to connect to the application database and run queries against the data."

"The best features in Splunk Observability Cloud are the metrics; I can see any logs or anything related to the server or services we want to monitor, and the metrics are a good function."

"Once configured correctly, the analysis reporting the Splunk APM provides is better than that of the other APM tools."

"It supports proactive management, enhances security, and improves operational efficiency."

More Splunk Observability Cloud pros

Cons

"This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets."

"There might be some features in other products that are currently not there in Everest IMS and can be included. I have not yet compared it with any other product."

"I would like to see an integrated view of Infraon IMS and Infraon Desk. It would be very helpful if that were integrated into the solution."

"The graphical view of the topology does not show us all of the connectivity in our network, which is something that could be improved."

"Technical support could use some improvement in terms of their response times and diagnostic accuracy."

"Email support is a bit slow. Once you drop an email, it takes time."

"I would like to have the option to add a new device or meet with the next release. Right now, it needs to be done from the backend which results in a heavy reliance on R&D."

"The GUI is in need of improvement. It is not drag-and-drop or easy to use."

More Infraon IMS cons

"The end-to-end visibility is lacking because Splunk cannot directly monitor network devices."

"Splunk's functionality could be improved by adding database connectors for other platforms like AWS and Azure."

"Splunk APM's performance could be improved - at the moment, it's very slow and takes forever to give me what I want."

"I don't consider the solution scalable."

"There's no standard use case available where you can see the utilization of the number of use cases I have."

"Primarily, the logs in Splunk APM can be challenging to navigate and comprehend, making it difficult to understand the details within each log. Compared to other tools like LogDNA, which are more intuitive in this aspect, the logs in Splunk APM can require more effort to understand."

"We never had any issues when it comes to the type of use cases we are using it for. We did not need more advancement on it, but I know that, in general, everything can be updated. There are tiny little tweaks that can be made regardless of whether it looks better or has a different flow to it than it does right now, but it works pretty well for what we use it for."

"Splunk isn't an ideal tool for application performance management due to the extensive setup required."

More Splunk Observability Cloud cons

Pricing and Cost Advice

"I think that the pricing for this solution is reasonable and varies by number of devices."

"If you are looking for the best product with the best price, Infraon is the best product. We evaluated five to six products and finally felt Infraon was better because of the pricing model, especially because it was more flexible."

"The pricing is reasonable, given the features that they provide."

"Licensing is calculated on a per-user basis."

"The cost model is within our budget. I have less than 180 critical assets, but the moment that I have 1,000 assets, then the license model is totally different. I don't know whether they are capable of handling that kind of a load. They could revisit the licensing model."

"We pay for a number of devices on the accounts and since it is on-premises, we pay the maintenance charges for the year."

"The price of Splunk APM is less than some of its competitors."

"Splunk Infrastructure Monitoring is an expensive solution."

"The product is a bit expensive considering the competition but the company may negotiate the price."

"The pricing is reasonable."

"Splunk APM is expensive."

"I would rate the price of Splunk Infrastructure Monitoring as an eight out of ten, with ten being the most expensive."

"Splunk offers a 14-day free trial and after that, we have to pay but the cost is reasonable."

"This is an expensive solution."

More Splunk Observability Cloud pricing and cost advice

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Top Industries

By visitors reading reviews

Manufacturing Company

16%

Financial Services Firm

15%

Outsourcing Company

13%

Comms Service Provider

Financial Services Firm

11%

Manufacturing Company

Construction Company

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	2
Large Enterprise	3

By reviewers
Company Size	Count
Small Business	33
Midsize Enterprise	9
Large Enterprise	56

Questions from the Community

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What needs improvement with SignalFx?

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What is your primary use case for SignalFx?

The solution involves observability in general, such as Application Performance Monitoring, and generally addresses digital applications, web applications, sites, and mobile applications. I worked ...

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What advice do you have for others considering SignalFx?

We're a customer and end-user. Currently, in France, we cannot use the artificial intelligence option. While this option is enabled for the United States and many countries, it's not yet available ...

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Compared 2% of the time

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Product Reports

Buyer's Guide

Infraon IMS

August 2026

Download Infraon IMS product report

Buyer's Guide

Splunk Observability Cloud

July 2026

Download Splunk Observability Cloud product report

Also Known As

Everest IMS

Splunk Infrastructure Monitoring, Splunk Real User Monitoring (RUM), Splunk Synthetic Monitoring

Overview

Infraon IMS offers network monitoring with real-time dashboards, customizable GUIs, and integrated tools, supporting device management and workflow automation efficiently.

Infraon IMS delivers stable performance with features tailored for easy customization and detailed network management. Users benefit from real-time monitoring through role-based dashboards and integrated ticketing tools. However, improvements in reporting, GUI usability, and AI integration are needed. Challenges include monitoring non-IPBS devices and improving connectivity visibility. Users require seamless Infraon Desk integration, ease of device addition, and enhanced topology views.

What are the key features of Infraon IMS?

Stable Performance: Provides consistent network oversight.
Customizable Dashboards: Role-based, interactive GUIs for tailored views.
Real-Time Monitoring: Comprehensive network visibility and alerts.
Workflow Automation: Streamlines operational processes.
Configuration Backup: Ensures data integrity and easy recovery.
Granular Reporting: Delivers detailed insights and analysis.
Intuitive Interface: Enhances user interaction and experience.
Quick Device Discovery: Facilitates effective network management.
Email Alerts: Keeps users informed on device status.
CSV Upload: Manages high-volume device data efficiently.

What benefits do users find in Infraon IMS?

Centralized Access: Simplifies firewall and device management.
Enhanced IT Management: Improved monitoring of uptime, downtime, and utilization.
Flexible Deployment: Support for global locations with cloud and on-premises options.
Link Monitoring Automation: Boosts operational efficiency.

In industries like IT infrastructure and data center management, Infraon IMS is utilized for network monitoring and managing key components such as leased lines and firewalls. Its capabilities aid diverse geographical locations in overseeing data centers, offering centralized monitoring and access to critical infrastructure.

EverestIMS

Splunk Observability Cloud offers sophisticated log searching, data integration, and customizable dashboards. With rapid deployment and ease of use, this cloud service enhances monitoring capabilities across IT infrastructures for comprehensive end-to-end visibility.

Focused on enhancing performance management and security, Splunk Observability Cloud supports environments through its data visualization and analysis tools. Users appreciate its robust application performance monitoring and troubleshooting insights. However, improvements in integrations, interface customization, scalability, and automation are needed. Users find value in its capabilities for infrastructure and network monitoring, as well as log analytics, albeit cost considerations and better documentation are desired. Enhancements in real-time monitoring and network protection are also noted as areas for development.

What are the key features?

Log Searching: Efficiently search and analyze logs from various sources.
Data Integration: Seamlessly integrate with multiple environments.
Dashboard Customization: Tailor dashboards to specific monitoring needs.
Monitoring Capabilities: Provides comprehensive insights into application performance.
Security Features: Analyze and address security threats across systems.
Visualization Tools: Enhance data analysis and system performance optimization.

Why consider this for ROI?

Comprehensive Visibility: Gain complete insights into IT infrastructure.
Performance Optimization: Improve overall system performance and efficiency.
Rapid Deployment: Quick setup to meet organization demands swiftly.
Enhanced Security: Strengthen security measures through detailed analytics.

In industries, Splunk Observability Cloud is implemented for security management by analyzing logs from detection systems, offering real-time alerts and troubleshooting for cloud-native applications. It is leveraged for machine data analysis, improving infrastructure visibility and supporting network and application performance management efforts.

Splunk

Sample Customers

Airtel, BSNL, BlackBox Corporation, ACT, Geojit, Canara Bank, Federal Bank, Corporation Bank, Birla Corporation, CESC Limited, Mphasis, GAIL, Udaan, Cowrks, SEBI, PowerGrid, ION, Summit Communications, National Information Technology Center (Nepal), Bhutan National Bank, Servion T, Greenlam, Translab Technologies, CMSIT Services, Nelco, HPCL, Navitas Life Sciences etc.

Sunrun, Yelp, Onshape, Tapjoy, Symphony Commerce, Chairish, Clever, Grovo, Bazaar Voice, Zenefits, Avalara

Buyer's Guide

Infraon IMS vs. Splunk Observability Cloud

August 2026

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