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Azure Front Door vs Microsoft Entra External ID comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.9
Azure Front Door offers ROI through cost reduction, quick setup, and simplified management, prompting proactive adoption amid system phase-out.
Sentiment score
4.0
Organizations saved time and costs with Microsoft Entra External ID, despite varied productivity impacts and integration learning curves.
Azure Front Door offers a quick return on investment once it is set up.
Co-Founder at arpa
It has led to cost savings as well as time savings because I can use a single solution for all applications.
Associate Director Automation at Dubai Holding
Companies can leverage it for setting up external identities without needing to develop their own solutions.
Lead Enterprise Architect at DigyCorp
In terms of return on investment, prior to using this product, our company managed our own mail server with all internal authentication happening on premises, resulting in a ROI in the thousands every year.
Network Security Administrator at a retailer with 51-200 employees
 

Customer Service

Sentiment score
7.1
Azure Front Door's customer service is mixed; some praise responsiveness and documentation, others find problem-solving quality inconsistent.
Sentiment score
4.9
Microsoft Entra External ID support experiences are mixed, with praise for knowledgeable staff but concerns about continuity and accessibility.
I am able to set up a critical call with Microsoft, and they respond quickly to tickets with the highest severity.
Co-Founder at arpa
Companies without a Microsoft license for Entra ID or Azure portal cannot add Azure AD B2C, creating logistical issues for some of my clients who are unable to evaluate the platform.
Consultant at Artifield
The support for business applications, infrastructure support, and Entra has been mostly positive with highly skilled technicians.
Sales Manager - Program Manger at Altitudo srl
The documentation is very thorough, reducing the need for support.
Cloud Security Consultant at a manufacturing company with 10,001+ employees
 

Scalability Issues

Sentiment score
7.1
Azure Front Door offers scalable, reliable global capabilities, highly rated by users, though it may become costly with extensive use.
Sentiment score
6.2
Microsoft Entra External ID offers scalability and flexibility but faces latency issues and lacks some authentication methods.
I find that Front Door can become expensive for large-scale projects with more transactions and users.
Azure Consultant at cloudshift
I consider the scalability of Azure Front Door to be strong.
Co-Founder at arpa
This is one of EID's weak points compared to Azure AD B2C, which offers customizable authentication options, including attribute and password combinations.
Consultant at Artifield
End-user workloads experience increased latency in a cloud environment compared to on-premises resources.
Director at iicon ltd
Microsoft Entra External ID is quite scalable, and I would rate its scalability between eight and nine out of ten.
Lead Enterprise Architect at DigyCorp
 

Stability Issues

Sentiment score
8.4
Azure Front Door is praised for stability and performance, with minor DNS issues and advantages in updates via Azure Portal.
Sentiment score
5.2
Microsoft Entra External ID is a stable SaaS, rated 8-10/10, with minimal downtime, reliable except for occasional external issues.
I rate Azure Front Door's stability a nine because it is easy to make updates through Azure Portal.
Co-Founder at arpa
I'd rate the stability of the Microsoft Entra External ID as a 10.
Director of Technology at a hospitality company with 51-200 employees
The stability of this solution is very good.
Associate Director Automation at Dubai Holding
I have not encountered any stability issues with Microsoft Entra External ID.
Lead Enterprise Architect at DigyCorp
 

Room For Improvement

Azure Front Door needs improvements in multi-cloud support, pricing, user interface, DDoS protection, and enhanced functionalities as per feedback.
Microsoft Entra External ID needs cost reduction, faster sync, better security, improved SSO, UI, integration, support, and pricing clarity.
If I could use Azure Front Door with private IP addresses, it would be more beneficial.
Azure Consultant at cloudshift
It relies on the WAF module where users must configure rate-limiting rules, as it does not automatically sense malicious spikes in traffic.
Architect at a tech vendor with 5,001-10,000 employees
The only significant adjustment required is with URL set parameters that need to be passed for an existing domain.
Co-Founder at arpa
This is particularly challenging during enterprise agreement renewals, as it's difficult for customers to review costs leading to lengthy negotiations.
Sales Manager - Program Manger at Altitudo srl
Enhanced customizable login options and the ability to use attribute password logins are critical features that are required for Microsoft Entra External ID to gain dominance in the authentication market.
Consultant at Artifield
I would like to see a more detailed alert system that provides a summary of why alerts are generated, who is generating them, and the reasons behind it.
Cloud Security Consultant at a manufacturing company with 10,001+ employees
 

Setup Cost

Azure Front Door offers flexible, tiered pricing praised for balancing cost and features, though premium levels may seem expensive.
Microsoft Entra External ID pricing varies, cost-effective for some, expensive for others, challenging cloud transition impacts evaluation.
Azure Front Door is cheaper for small projects, companies, or applications compared to using separate tools.
Azure Consultant at cloudshift
Regarding pricing, the cost seems high for single sign-on, especially for external applications like Oracle.
Associate Director Automation at Dubai Holding
Microsoft's pricing is complex and difficult to fathom due to a range of different licensing options.
Director at iicon ltd
The cost can be a factor for Microsoft Entra External ID, but in general, it offers a scalable and efficient solution compared to deploying individual solutions.
Lead Enterprise Architect at DigyCorp
 

Valuable Features

Azure Front Door enhances security, performance, and global reach with features like SSL offloading, load-balancing, and traffic analytics.
Microsoft Entra External ID enhances security and efficiency by simplifying identity management and integration without on-premises infrastructure.
Azure Front Door provides DDoS protection and features related to WAF.
Azure Consultant at cloudshift
Azure Front Door includes a built-in web application firewall, which performs signature-based checks of the request payload, offering protection against common attacks or malicious requests.
Co-Founder at arpa
It is crucial for hybrid environments, especially for integrating existing on-site infrastructures with cloud-based Active Directory, such as in Office 365 implementations.
Director at iicon ltd
EID unifies workforce users with external business partners, which is a very strong feature.
Consultant at Artifield
The detailed monitoring and reporting in Microsoft Entra External ID support compliance efforts effectively.
Manager, Identity & Access Management at a financial services firm with 10,001+ employees
 

Categories and Ranking

Azure Front Door
Ranking in Microsoft Security Suite
18th
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
16
Ranking in other categories
CDN (4th), Web Application Firewall (WAF) (13th)
Microsoft Entra External ID
Ranking in Microsoft Security Suite
17th
Average Rating
7.8
Reviews Sentiment
5.7
Number of Reviews
17
Ranking in other categories
Identity and Access Management as a Service (IDaaS) (IAMaaS) (9th), Customer Identity and Access Management (CIAM) (4th)
 

Mindshare comparison

As of February 2026, in the Microsoft Security Suite category, the mindshare of Azure Front Door is 2.3%, down from 2.8% compared to the previous year. The mindshare of Microsoft Entra External ID is 1.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Microsoft Security Suite Market Share Distribution
ProductMarket Share (%)
Microsoft Entra External ID1.7%
Azure Front Door2.3%
Other96.0%
Microsoft Security Suite
 

Featured Reviews

reviewer2226693 - PeerSpot reviewer
Architect at a tech vendor with 5,001-10,000 employees
Optimizing global application performance with robust security measures and advanced traffic management
DDoS capabilities in Azure Front Door could certainly be improved. Although Microsoft states it comes with basic DDoS protections out of the box, I find it often ineffectual in mitigating thousands of requests from a single source in a short span of time. User then have to rely on the WAF module where users must configure rate-limiting rules, as it does not automatically sense malicious spikes in traffic. I believe Front Door should have an out-of-the-box premium DDoS protection that can automatically detect and block malicious traffic. I would appreciate improvements in the turnaround time for support, especially since issues with Azure Front Door are usually critical for businesses. If there is an issue, it often results in downtime for line of business applications. I have faced this situation multiple times as one of the largest financial institutions in India is hosted there, adhering to strict SLAs that require prompt responses.
FS
Consultant at Artifield
Offers strong identity unification but needs better customization
Microsoft Entra External ID can be improved with additional features, specifically customizable flexibility and a customizable user interface for the login dialog. Currently, the login dialog has very limited customization options, which only include font styles, colors, text messages, or brand icons. Last month, Entra ID introduced some customizable features in their login dialog, but this does not apply to Microsoft Entra External ID, indicating a significant gap between the two. In theory, Entra External ID can support many external identity providers where custom login dialogs could be integrated, potentially via SSO feature coordination, although I have not yet confirmed this. Hence, enhanced customizable login options and the ability to use attribute password logins are critical features that are required for Microsoft Entra External ID to gain dominance in the authentication market.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
12%
Manufacturing Company
10%
Government
7%
Computer Software Company
14%
Financial Services Firm
11%
Manufacturing Company
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise1
Large Enterprise9
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise6
 

Questions from the Community

What's the difference between Azure Front Door and Application Gateway?
We found Azure Front Door to be easily scaled and very stable. The implementation is very fast and Microsoft provides excellent support. Azure Front Door can quickly detect abnormalities before the...
What is your experience regarding pricing and costs for Azure Front Door?
I am not sure about the pricing but believe Azure Front Door might require a higher cost due to its entry point nature.
What needs improvement with Azure Front Door?
DDoS capabilities in Azure Front Door could certainly be improved. Although Microsoft states it comes with basic DDoS protections out of the box, I find it often ineffectual in mitigating thousands...
What is your experience regarding pricing and costs for Microsoft Entra External ID?
Microsoft is flexible in the pricing for the product, so I cannot say that it is expensive, but definitely they are flexible in the price lists and their ways of doing payments.
What needs improvement with Microsoft Entra External ID?
Not really at the moment, but perhaps when we go deeper into using Microsoft Entra External ID, we may experience some things we may not prefer. However, up to now, we have not encountered anything...
What is your primary use case for Microsoft Entra External ID?
When I say identity, I mean Microsoft Entra External ID. We have been using Microsoft Entra External ID since the beginning of 2022. I am using it as a client. The purposes for using Microsoft Entr...
 

Also Known As

Azure Front-Door
Azure Active Directory External Identities
 

Overview

Find out what your peers are saying about Azure Front Door vs. Microsoft Entra External ID and other solutions. Updated: December 2025.
881,757 professionals have used our research since 2012.