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Azure Monitor vs BMC TrueSight Operations Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Azure Monitor
Ranking in Application Performance Monitoring (APM) and Observability
4th
Ranking in Cloud Monitoring Software
5th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
54
Ranking in other categories
No ranking in other categories
BMC TrueSight Operations Ma...
Ranking in Application Performance Monitoring (APM) and Observability
22nd
Ranking in Cloud Monitoring Software
20th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
50
Ranking in other categories
Event Monitoring (2nd), IT Infrastructure Monitoring (26th), AIOps (8th)
 

Mindshare comparison

As of April 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Azure Monitor is 7.5%, down from 8.7% compared to the previous year. The mindshare of BMC TrueSight Operations Management is 0.7%, down from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Syed Abid  - PeerSpot reviewer
Monthly and weekly resource monitoring has improved efficiency
Azure Monitor can improve by adding some kind of storage for logs. I can get the runtime logs alone, yet if Azure Monitor can independently add one gigabyte, two gigabytes, or five gigabytes at least to log storage, I can fix the logs without syncing with Log Analytics Workspace and Sentinel. If they do that, and if they can integrate a little pricing adjustment, it will be profitable for the Microsoft tool.
Srri G - PeerSpot reviewer
The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise
If I want custom monitoring across a very large estate of more than 50,000 units, the on-premise deployment gets quite slow. The on-premise product’s performance must be improved. The solution is a little obsolete. That is why the solution moved to Helix, a SaaS operating system. The SaaS platform has the features I like. There is no point in BMC expanding TrueSight Operations’ console. It's high time that BMC starts a demise path for the product and is associated only with Helix. If we need any additional function, we must switch to Helix. Since TrueSight is deployed on-premise, the scalability and usage of the product are mainly focused on providing basic features and not enhanced features like analytics or cost analysis. People should move to a SaaS platform because on-premise products have limited storage and capacity.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We like this searchability and availability of the data."
"The solution's most valuable features are its ease of use and support for multiple environments"
"The solution works well overall. It's easy to implement and simple to use."
"I can conclude reports for the monthly, weekly, and peak time of the resources."
"The most valuable feature is that it ensures our servers are up."
"The tools for logs and metrics are pretty good and easy to use."
"You can scale the product."
"The dashboard allows us to easily track various metrics and quickly understand the overall health of our system."
"The noise reduction for ticketing works much better than we have seen in a lot of other companies."
"It is a very stable product."
"From an administrative standpoint, what stands out in TrueSight is the ability to implement quickly. When they have a requirement to monitor something, we're able to turn that on quickly in their environment. We're able to set up new apps within a day."
"It is breadth. It covers so many different technologies which can roll up into a single console."
"The event management tool builds correlation logic and protection algorithms into a field of events that is valuable when a data center goes down."
"It works irrespective of the operating system we’re running."
"BMC TrueSight Operations Management is easily scalable."
"What I like best about BMC TrueSight Operations Management is that it allows you to do granular monitoring and improves VM load."
 

Cons

"It might not have all of the capabilities we will need."
"I believe Azure Monitor is already a top-notch solution with excellent functionality and there is not much I would suggest for improvement. However, there is one limitation that certain features require payment, even for testing purposes, which can be a challenge."
"It's really complex to retrieve or query the logs in Azure Monitor."
"Using Azure Monitor and Azure Arc separately to monitor different environments can be complicated."
"They can simplify the overall complexity since you have multiple data sources in the cloud for monitoring. It's quite simple, but there are so many portals. It takes time to work with it. If they could simplify the user configuration, that would be good."
"Automation related to gathering metrics from more applications could be improved."
"Azure Monitor could improve network performance monitoring and make it more advanced."
"The solution's monitoring feature has limitations for analyzing multiple metrics."
"One of the things that the TrueSight environment is missing is some of the HA abilities. The data collection server called the ISM doesn't really have the HA functionality or workload balancing. It was missing from the previous product as well. It's missing redundancy."
"Deployment requires lots of resources (servers). It has too many consoles."
"In our company, we faced some issues with the solution’s application endpoint, IP, and the physical location of the transactions."
"BMC's solutions for cloud monitoring (monitoring of AWS and Azure resources) are very poor in stability and customization."
"The sizing (which is difficult), the maintenance of it and the upgrade paths. This is a difficult area which is not easy to cover, as every client has a different approach of implementing the product."
"The graphs are extremely limited. We don't have a lot of dashboard options. To make reports and dashboards more useful, we usually need to integrate some dashboard solutions."
"The UI for the end users could be improved and more flexible than it is now."
"We have a unique use case because BMC typically sells this solution into enterprises that are deploying it within their IT, versus to a managed services provider like us where we're supporting thousands of customers. Multi-tenancy and the scalability have been challenges along the way, as we've grown... If anything could have gone better as we were ramping this up and adding a lot of volume to it, I would say it's the scalability. That would be one thing that could be improved."
 

Pricing and Cost Advice

"My company is okay with the current pricing of the solution."
"Azure Monitor is a low-priced solution, which is why it would work best on small-scale projects."
"Its cost depends on the ingestion of the logs. It could go anywhere. For an out-of-the-box platform such as FrameFlow, you pay pretty much a fixed price and you get what you get, whereas, with something like Azure Monitor, you pay by the ingestion charge, so you can have one client who pays hardly anything for the same alerts, and another client pays loads and loads."
"It is a pay-as-you-go model. I find it very cost-effective."
"The product offers a pay-as-you-go model to users. The charges are to be paid according to the usage of the product."
"Azure Monitor is a competitively priced solution."
"Regarding pricing, Azure Monitor is free with Azure license, so there are no additional costs for using it."
"Azure Monitor is one of the more cost effective solutions on the market."
"It is a large, complex product. So, there is a commitment of manpower to deploy it, as it is not a cheap product."
"Annual licensing amount depends on the customers requirements. Support is an additional fee and there are options for three and five year support."
"The tool is moderately expensive."
"They have changed the licensing fees."
"The price of BMC TrueSight Operations Management is very high. If there was more flexibility with the sizing of the licensing it would be helpful, especially during the pandemic. We have wanted to expend but the licensing cost is too high."
"The cost depends on the usage."
"We did a five-year, multimillion dollar deal."
"Pricing is very high."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
13%
Manufacturing Company
8%
Government
7%
Financial Services Firm
25%
Computer Software Company
15%
Manufacturing Company
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Splunk compare with Azure Monitor?
Splunk handles a high amount of data very well. We use Splunk to capture information and as an aggregator for monitoring information from different sources. Splunk is very good at alerting us if we...
What do you like most about Azure Monitor?
Azure Monitor is a very easy-to-use product in the cloud environment.
What needs improvement with Azure Monitor?
Azure Monitor can improve by adding some kind of storage for logs. I can get the runtime logs alone, yet if Azure Monitor can independently add one gigabyte, two gigabytes, or five gigabytes at lea...
What do you like most about BMC TrueSight Operations Management?
The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances.
What is your experience regarding pricing and costs for BMC TrueSight Operations Management?
Though I have no clue about the tool's actual price, I know that it is astronomical.
What needs improvement with BMC TrueSight Operations Management?
Cost is an issue with BMC TrueSight Operations Management. Though I am not responsible for the budget, I know that it is an expensive tool set when used only for event management. The tool's issue ...
 

Also Known As

No data available
ProactiveNet, TrueSight Operations Management
 

Overview

 

Sample Customers

Rackspace, First Gas, Allscripts, ABB Group
Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
Find out what your peers are saying about Azure Monitor vs. BMC TrueSight Operations Management and other solutions. Updated: February 2025.
845,406 professionals have used our research since 2012.