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Azure OpenAI vs IBM Watson Studio comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Azure OpenAI
Ranking in AI Development Platforms
1st
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
33
Ranking in other categories
No ranking in other categories
IBM Watson Studio
Ranking in AI Development Platforms
10th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
14
Ranking in other categories
Data Science Platforms (12th)
 

Mindshare comparison

As of April 2025, in the AI Development Platforms category, the mindshare of Azure OpenAI is 12.9%, down from 21.1% compared to the previous year. The mindshare of IBM Watson Studio is 1.5%, down from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AI Development Platforms
 

Featured Reviews

Viswanath Barenkala - PeerSpot reviewer
Offers tools to moderate generated content and guidance to safely design applications, but it is not consistently accessible
Instead of a feature, the GPT-4 model has been most beneficial for automating tasks. We transitioned from GPT-3.5 to GPT-4 and actively use it. However, we face limitations due to geographic availability, subscription constraints, and rate limiting, which we are currently negotiating and working towards optimizing. While we haven't formally benchmarked Azure OpenAI's language understanding against industry standards, we find it performs well about 70-80% of the time. Occasionally, we need to refine our queries and adapt our systems accordingly to improve accuracy and effectiveness.
Abilio Duarte - PeerSpot reviewer
A highly robust and well-documented platform that simplifies the complex world of AI
The main challenge lies in visibility and ease of use. Providing training sessions can be immensely helpful in helping users navigate and understand the tool's potential. This approach would empower users to explore and make the most of the tools and technologies at their disposal. Another area where IBM could enhance its offering is by providing more visibility to end users regarding the vast potential that Watson offers.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product's initial setup phase was pretty easy."
"Our clients are interested in building knowledge bases, particularly in child welfare. In this domain, we focus on supporting caseworkers by compiling and organizing relevant information. This information is then stored in a database using a query. The database generates summaries and reminders for specific actions and even facilitates sending emails to parents or other relevant parties. The system's complexity is tailored to the specific needs of child welfare cases. Additionally, we're exploring opportunities to assist a healthcare organization. Specifically, we're working on streamlining the process of filling out forms required for insurance claims. This effort aims to ensure that hospitals can receive funding or payment for the care they provide."
"Generative AI or GenAI seems to be the best part of the solution."
"It is easy to integrate and develop a solution. Most customers are concerned about the security of their data and how cost-effective it is. We have developed some methodologies so that our customers will not be charged too much for these OpenAI services but will still get the same kind of performance and results. It's all developed on Azure, so customers also see its benefit."
"OpenAI integrates seamlessly with the broader Microsoft Azure ecosystem, and that provides synergies with the other solutions. This integration makes it much easier to build solutions."
"The most valuable features include analyzing comments and preparing requests for customers, making emails easier and faster."
"The most crucial aspect is the conversational capability, where you can simply ask questions, and it provides answers based on your content and documents, particularly tailored to your specific environment."
"OpenAI's models are more mature than Watson's. They offer a wider range of features and provide richer outputs."
"The main benefit is the ease of use. We see a lot of engineers in our site and customers that really like the way the tools are able to work with the people."
"Watson Studio is the most complete tool for AI projects."
"It stands out for its substantial AI capabilities, offering a broad spectrum of features for crafting solutions that meet specific requirements."
"Stability-wise, it is a great tool."
"For me, the valuable feature of the solution is the one that I used, which was Jupyter notebooks."
"The scalability of IBM Watson Studio is great."
"The most important thing is that it's a multi-faceted solution. It's a kind of specialist, not a generalist. It can produce very specific information for the customer. It's totally different from Google or any search engine that produces generic information. It's specialty is that it's all on video."
"It is a very stable and reliable solution."
 

Cons

"The solution's response is a bit slow sometimes."
"Latency performance is a major part. And I'm seeking support for multiple models that handle text, images, videos, and voice. I'm from India, and I'm looking for more support in Indian languages. There are 18 official languages and many more unofficial. We need support for these languages, especially in voice moderation, which is not yet available."
"Deployment was slightly complex for me to understand."
"Sometimes, it gives answers in English, even when the request is in Polish."
"There are certain shortcomings with the product's scalability and support team where improvements are required."
"Our customers are worried about data management, ethical, and security issues."
"Azure OpenAI will be expensive if you want to implement it as a permanent solution for a customer."
"One area for improvement is providing more flexibility in configuration and connectivity with external tools."
"So a better user interface could be very helpful"
"More features in data virtualization would be helpful. The solution could use an interactive dashboard that could make exploration easier."
"I think maybe the support is an area where it lacks."
"Initially, it was quite complex. For us, it was not only a matter of getting it installed, that was just a start. It was also trying to come up with a standard way of implementing it across the entire organization, which had been a challenge."
"Some of the solutions are really good solutions but they can be a little too costly for many."
"The decision making in their decision making feature is less good than other options."
"Watson Studio would be improved with a clearer path for the deployment of docker images."
"We would like to see it more web-based with more functionality."
 

Pricing and Cost Advice

"I'm uncertain about the licensing, specifically the pricing. This falls under the purview of other teams, particularly the sales teams. I am not informed about the pricing details."
"According to the negotiations taking place and the contract, there is a need to make either monthly or yearly payments to use the solution."
"It's a token-based system, so you pay per token used by the model."
"The cost is quite high and fixed."
"Cost-wise, the product's price is a bit on the higher side."
"Azure OpenAI is a bit more expensive than other services."
"If you consider the long-term aspect of any project, Azure OpenAI is a costly solution."
"I rate the product pricing six out of ten."
"The pricing is generally reasonable and straightforward but can vary significantly depending on the specific workloads in use."
"Watson Studio's pricing is reasonable for what you get."
"IBM Watson Studio is a reasonably priced product"
"IBM Watson Studio is an expensive solution."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
13%
Manufacturing Company
11%
Government
6%
Financial Services Firm
15%
Computer Software Company
12%
Manufacturing Company
10%
Educational Organization
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Azure OpenAI?
The product is easy to integrate with our IT workflow.
What is your experience regarding pricing and costs for Azure OpenAI?
The pricing is very good for handling various kinds of jobs. While small jobs are manageable, more complex jobs require a higher model, which is a bit challenging.
What needs improvement with Azure OpenAI?
Maybe with the next release, the response will be more precise and more human-like.
What is your experience regarding pricing and costs for IBM Watson Studio?
The pricing of Watson Studio is justified by the benefits and power it offers.
What needs improvement with IBM Watson Studio?
One area that could be improved is the backup and restoration of the database and the overall database configuration. There were also challenges with programming the network extension in the last p...
 

Also Known As

No data available
Watson Studio, IBM Data Science Experience, Data Science Experience, DSx
 

Overview

 

Sample Customers

Information Not Available
GroupM, Accenture, Fifth Third Bank
Find out what your peers are saying about Azure OpenAI vs. IBM Watson Studio and other solutions. Updated: March 2025.
845,406 professionals have used our research since 2012.