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Azure OpenAI vs Google Cloud AI Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Azure OpenAI
Ranking in AI Development Platforms
2nd
Average Rating
7.8
Reviews Sentiment
6.4
Number of Reviews
36
Ranking in other categories
No ranking in other categories
Google Cloud AI Platform
Ranking in AI Development Platforms
11th
Average Rating
7.8
Reviews Sentiment
7.1
Number of Reviews
9
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the AI Development Platforms category, the mindshare of Azure OpenAI is 6.8%, down from 11.6% compared to the previous year. The mindshare of Google Cloud AI Platform is 3.1%, down from 3.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AI Development Platforms Mindshare Distribution
ProductMindshare (%)
Azure OpenAI6.8%
Google Cloud AI Platform3.1%
Other90.1%
AI Development Platforms
 

Featured Reviews

RC
AI Engineering Manager at a tech vendor with 10,001+ employees
Empowerment in regulatory content generation marred by inconsistency and hallucination issues
While it is good, we sometimes encounter hallucination issues, which is a significant concern. We are changing the prompt and fine-tuning it, but we still face some inconsistent behavior. We have specific instructions and keep the temperature very low to avoid overly generative responses, ensuring we receive specific answers from the particular source document without deviation; however, the results can sometimes vary. The main issue with Azure OpenAI is the inconsistency in output. We have a set template instruction, and it should generate within those parameters without any creativity because it's meant for regulatory authoring documents. The business provides the template instructions, and it should generate accordingly. While we have different prompts for various needs, sometimes it generates the correct results, and sometimes it does not, leading to inconsistency. For stability, based on the current model I am using, I would rate Azure OpenAI a 7 due to the ongoing hallucination issues.
TJ
Owner at Go knowledge
Streamlines app development with dynamic databases and an easy setup
I used Oracle APEX before Google Cloud AI Platform. Oracle APEX is a free tool, except for the Oracle database, which I can only use with it. To have more freedom, I chose Firebase and Google's solutions as it allows me to run it on a hosted server if I want to.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Azure OpenAI is used as chat services, allowing me to replace human tasks with analytical capabilities."
"I would rate it a nine out of ten."
"The product saves a lot of time."
"The most valuable features include analyzing comments and preparing requests for customers, making emails easier and faster."
"The solution has a very drag-and-drop environment. Instead of coding something from scratch or understanding any concept in extensive depth before deployment, this is good. Plus, they have an auto dataset, which means you can choose any dataset they have instead of providing your own. So that's also pretty nice."
"Azure OpenAI has significantly reduced costs and increased efficiency in tasks such as aggressive testing of systems to avoid anomalies and trust issues."
"Its ability to understand and respond well to queries, including language translation for clients, is beneficial."
"OpenAI's models are more mature than Watson's. They offer a wider range of features and provide richer outputs."
"On GCP, we are exposing our API services to our clients so that they send us their information. It can be single individual records or it can be a batch of their clients."
"I have seen measurable benefits from Google Cloud AI Platform."
"The feedback left about these tools was really helpful and informative for us"
"A range of a a wide range of algorithms, EIM voice mails, which can be plugged in right away into your solution into into into our solution, and then have platform that provides know, to to come up with an operational solution really quick."
"I think the user interface is quite handy, and it is easy to use as compared to the other cloud platforms."
"We are trying our best to improve our existing models and privacy and to keep on updating it, and also we are trying to use reinforcement learning and separate APIs so that if a user wants to update their data, they can do so."
"The initial setup is very straightforward."
"The platform's Google Vision API is particularly valuable."
 

Cons

"The fine-tuning of models with the use of Azure OpenAI is an area with certain shortcomings currently, and it can be considered for improvement in the future."
"The solution's response is a bit slow sometimes."
"The dialogue manager needs to be improved."
"In the next release, they could enhance the product's features for even greater usability and efficiency."
"Azure OpenAI is not an optimized tool yet, making it one of its shortcomings where improvements are required."
"The main issue with Azure OpenAI is the inconsistency in output. We have a set template instruction, and it should generate within those parameters without any creativity because it's meant for regulatory authoring documents."
"I have found the tool unreliable in certain use cases. I aim to enhance the system's latency, particularly in responding to calls. Occasionally, calls don't respond, so I want to improve reliability."
"One area for improvement is providing more flexibility in configuration and connectivity with external tools."
"At first, there were only the user-managed rules to identify the best attributes of the individual. Then, we came up with a truth set and developed different machine learning models with the help of that truth set, so now it's completely machine learning."
"Improvements in text extraction accuracy and pricing adjustments would be helpful."
"Customizations are very difficult, and they take time."
"The initial setup was straightforward for me but could be difficult for others."
"The solution can be improved by simplifying the process to make your own models."
"It could be more clear, and sometimes there are errors that I don't quite understand."
"The technical support from Google is not very fast. I think it is about a five out of ten even though they have courses online where I can learn a lot, if I really need support, I have to wait a very long time."
"I think it's the it it also has has evolved quite a bit over the last few years, and Google Cloud folks have been getting, more and more services. But I think from a improvement standpoint, so maybe they can look at adding more algorithms, so adding more AI algorithms to their suite."
 

Pricing and Cost Advice

"We started with monthly payments, but we plan to switch to yearly billing once we've stabilized our solution."
"Azure OpenAI is a bit more expensive than other services."
"I rate the product pricing six out of ten."
"Regarding pricing and licensing, it's a bit complex due to the minimum purchase requirement for PTO units. We're evaluating the best approach between PTE and pay-as-you-go models. Our organization is cautious about committing to PTE due to the fixed bandwidth reservation, while pay-as-you-go doesn't offer enough flexibility. We're discussing these matters with legal teams to ensure compliance and data security."
"While the product meets our business requirements well, I consider it relatively expensive, especially for individual users like myself."
"The pricing is acceptable, and it's delivering good value for the results and outcomes we need."
"The cost is quite high and fixed."
"I'm uncertain about the licensing, specifically the pricing. This falls under the purview of other teams, particularly the sales teams. I am not informed about the pricing details."
"For every thousand uses, it is about four and a half euros."
"The licenses are cheap."
"The price of the solution is competitive."
"The pricing is on the expensive side."
"The solution has an attractive starting program, which costs only 300 USD for a duration of three months. During this period, one can accomplish a lot of work on the solution."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
11%
Manufacturing Company
10%
Comms Service Provider
7%
Computer Software Company
13%
Manufacturing Company
11%
Financial Services Firm
10%
University
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise1
Large Enterprise19
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for Azure OpenAI?
In terms of pricing for Azure OpenAI, I would rate it as average compared to Gemini. Currently, Gemini is becoming increasingly popular, which prompts leadership to consider a switch primarily due ...
What needs improvement with Azure OpenAI?
The customization option in Azure OpenAI is quite challenging because any customization must be done through the knowledge base since Azure OpenAI models cannot be trained. I must build a knowledge...
What is your primary use case for Azure OpenAI?
Azure OpenAI's main use case for me involves defining solutions for incident remediation where AI provides intelligence to solve problems, perform root cause analysis, or triage incidents or change...
What is your experience regarding pricing and costs for Google Cloud AI Platform?
For the most part, the pricing is perfect sinceit grows with the use of my app. In some cases, they could be more specific about the pricing, especially for some AI features.
What is your primary use case for Google Cloud AI Platform?
I use Google Cloud AI Platform due to Firebase and the many APIs that are available with it.
What advice do you have for others considering Google Cloud AI Platform?
I have knowledge of it, and I do recommend Google Cloud AI Platform to other people. I would definitely rate the overall solution as an eight out of ten.
 

Also Known As

No data available
Google Cloud for AI
 

Overview

 

Sample Customers

Information Not Available
Carousell
Find out what your peers are saying about Azure OpenAI vs. Google Cloud AI Platform and other solutions. Updated: June 2026.
900,747 professionals have used our research since 2012.