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Azure OpenAI vs Google Cloud AI Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Azure OpenAI
Ranking in AI Development Platforms
2nd
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
34
Ranking in other categories
No ranking in other categories
Google Cloud AI Platform
Ranking in AI Development Platforms
9th
Average Rating
7.8
Reviews Sentiment
7.1
Number of Reviews
9
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the AI Development Platforms category, the mindshare of Azure OpenAI is 10.3%, down from 19.5% compared to the previous year. The mindshare of Google Cloud AI Platform is 3.6%, down from 6.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AI Development Platforms
 

Featured Reviews

Rafael Keller - PeerSpot reviewer
Creates effective scheduling agents with responsive AI capabilities
I am using it to create agents to schedule appointments for clinics and professionals in general. It serves both small and major companies. The primary use case involves creating agents Its ability to understand and respond well to queries, including language translation for clients, is…
Vipul-Kumar - PeerSpot reviewer
An AI platform AI Platform to train your machine learning models at scale, to host your trained model in the cloud, and to use your model to make predictions about new data
I think it's the it it also has has evolved quite a bit over the last few years, and Google Cloud folks have been getting, more and more services. But I think from a improvement standpoint, so maybe they can look at adding more algorithms, so adding more AI algorithms to their suite.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Azure OpenAI is very easy to use instead of AWS services."
"The solution has a very drag-and-drop environment. Instead of coding something from scratch or understanding any concept in extensive depth before deployment, this is good. Plus, they have an auto dataset, which means you can choose any dataset they have instead of providing your own. So that's also pretty nice."
"Azure OpenAI is used as chat services, allowing me to replace human tasks with analytical capabilities."
"Generative AI or GenAI seems to be the best part of the solution."
"GPT was useful for our projects."
"Azure OpenAI is easy to use because the endpoints are created, and we just need to pass our parameters and info."
"It's very powerful. It allows users to query our documents using natural language and receive answers in the same way. This makes our product information much more accessible than traditional keyword-based search."
"You just have to write accurate prompts according to your requirements, and the solution gives very good results."
"The solution is able to read 90% of the documents correctly with a 10% error rate."
"Since the model could be trained in just a couple of hours and deploying it took only a few minutes, the entire process took less than an hour."
"The initial setup is very straightforward."
"The feedback left about these tools was really helpful and informative for us"
"The platform's Google Vision API is particularly valuable."
"Some of the valuable features are the vast amount of services that are available, such as load balancer, and the AI architecture."
"A range of a a wide range of algorithms, EIM voice mails, which can be plugged in right away into your solution into into into our solution, and then have platform that provides know, to to come up with an operational solution really quick."
"I think the user interface is quite handy, and it is easy to use as compared to the other cloud platforms."
 

Cons

"Deployment was slightly complex for me to understand."
"Azure needs to work on its own model development and improve the integration of voice-to-text services, particularly for right-to-left languages such as Arabic and Urdu."
"Azure OpenAI is not available in all regions, and its technical support should be improved."
"Sometimes, the responses are repetitive."
"The product must improve its dashboards."
"The product features themselves are fine. However, with Microsoft scaling the service so much, the support structure needs to keep pace. When solving complex issues, the process of interacting with Microsoft can be quite time-consuming."
"The dialogue manager needs to be improved."
"The UI could be a little easier."
"It could be more clear, and sometimes there are errors that I don't quite understand."
"One thing that I found is that Azure ML does not directly provide you with features on Google Cloud AI Platform, whereas Vertex provides some features of the platform."
"Customizations are very difficult, and they take time."
"At first, there were only the user-managed rules to identify the best attributes of the individual. Then, we came up with a truth set and developed different machine learning models with the help of that truth set, so now it's completely machine learning."
"The initial setup was straightforward for me but could be difficult for others."
"The technical support from Google is not very fast. I think it is about a five out of ten even though they have courses online where I can learn a lot, if I really need support, I have to wait a very long time."
"I think it's the it it also has has evolved quite a bit over the last few years, and Google Cloud folks have been getting, more and more services. But I think from a improvement standpoint, so maybe they can look at adding more algorithms, so adding more AI algorithms to their suite."
"The model management on Google Cloud AI Platform could be better."
 

Pricing and Cost Advice

"The platform offers a flexible pricing model which depends on the features and capabilities we utilize."
"Regarding pricing and licensing, it's a bit complex due to the minimum purchase requirement for PTO units. We're evaluating the best approach between PTE and pay-as-you-go models. Our organization is cautious about committing to PTE due to the fixed bandwidth reservation, while pay-as-you-go doesn't offer enough flexibility. We're discussing these matters with legal teams to ensure compliance and data security."
"If you consider the long-term aspect of any project, Azure OpenAI is a costly solution."
"While the product meets our business requirements well, I consider it relatively expensive, especially for individual users like myself."
"The cost is quite high and fixed."
"I rate the product pricing six out of ten."
"Azure OpenAI is a bit more expensive than other services."
"The cost is pretty high. Even by US standards, you would find it high."
"The licenses are cheap."
"For every thousand uses, it is about four and a half euros."
"The pricing is on the expensive side."
"The price of the solution is competitive."
"The solution has an attractive starting program, which costs only 300 USD for a duration of three months. During this period, one can accomplish a lot of work on the solution."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Computer Software Company
13%
Manufacturing Company
10%
Government
6%
Computer Software Company
15%
Financial Services Firm
11%
Manufacturing Company
9%
University
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Azure OpenAI?
The product is easy to integrate with our IT workflow.
What is your experience regarding pricing and costs for Azure OpenAI?
In terms of pricing for Azure OpenAI, I would rate it as average compared to Gemini. Currently, Gemini is becoming increasingly popular, which prompts leadership to consider a switch primarily due ...
What needs improvement with Azure OpenAI?
While it is good, we sometimes encounter hallucination issues, which is a significant concern. We are changing the prompt and fine-tuning it, but we still face some inconsistent behavior. We have s...
What do you like most about Google Cloud AI Platform?
A range of a a wide range of algorithms, EIM voice mails, which can be plugged in right away into your solution into into into our solution, and then have platform that provides know, to to come up...
What is your experience regarding pricing and costs for Google Cloud AI Platform?
For the most part, the pricing is perfect sinceit grows with the use of my app. In some cases, they could be more specific about the pricing, especially for some AI features.
What is your primary use case for Google Cloud AI Platform?
I use Google Cloud AI Platform due to Firebase and the many APIs that are available with it.
 

Overview

 

Sample Customers

Information Not Available
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Find out what your peers are saying about Azure OpenAI vs. Google Cloud AI Platform and other solutions. Updated: July 2025.
865,295 professionals have used our research since 2012.