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Azure OpenAI vs Google Cloud AI Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Azure OpenAI
Ranking in AI Development Platforms
2nd
Average Rating
7.8
Reviews Sentiment
6.4
Number of Reviews
36
Ranking in other categories
No ranking in other categories
Google Cloud AI Platform
Ranking in AI Development Platforms
12th
Average Rating
7.8
Reviews Sentiment
7.1
Number of Reviews
9
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the AI Development Platforms category, the mindshare of Azure OpenAI is 7.5%, down from 8.7% compared to the previous year. The mindshare of Google Cloud AI Platform is 3.0%, down from 3.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AI Development Platforms Mindshare Distribution
ProductMindshare (%)
Azure OpenAI7.5%
Google Cloud AI Platform3.0%
Other89.5%
AI Development Platforms
 

Featured Reviews

MA
Consultant/Owner at Transc byte
Intelligent incident remediation has improved and medical summaries are generated automatically
The customization option in Azure OpenAI is quite challenging because any customization must be done through the knowledge base since Azure OpenAI models cannot be trained. I must build a knowledge base and feed it so that it will learn from that knowledge base. This differs from other local LLMs that I can train directly. For integration of Azure OpenAI with other Azure services, I would rate it five out of ten because it is an open Azure product and integrations work well with Azure services. However, when it comes to services outside of Azure, integration is quite difficult and requires more exploration. It is not as convenient. The point for improvement is integration with third-party services, which has a gap that needs addressing. Regarding other points for improvement for Azure OpenAI, Azure OpenAI is performing well overall, but I believe their models should offer local dedicated models for customers. All data sent to the current models goes to public models. Azure OpenAI should provide solutions to deliver local dedicated models for customers and should enable model training based on customer data. Customers are mostly concerned about their data, so this option is not feasible as currently structured. Even if it were dedicated for the customer and not used by others, it still does not align with compliance requirements because it remains an open model.
TJ
Owner at Go knowledge
Streamlines app development with dynamic databases and an easy setup
I used Oracle APEX before Google Cloud AI Platform. Oracle APEX is a free tool, except for the Oracle database, which I can only use with it. To have more freedom, I chose Firebase and Google's solutions as it allows me to run it on a hosted server if I want to.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Azure OpenAI stems from the GPT-3.5 models it provides to its users."
"It's very powerful. It allows users to query our documents using natural language and receive answers in the same way. This makes our product information much more accessible than traditional keyword-based search."
"We can use the solution to implement our tasks and models quickly."
"Azure OpenAI's main use case for me involves defining solutions for incident remediation where AI provides intelligence to solve problems, perform root cause analysis, or triage incidents or changes."
"Azure OpenAI is useful for benchmarking products."
"My goal was to create an experience where project managers don't have to read through entire documents. Instead, they can ask a question and receive relevant point analysis. This analysis identifies the document and specific section where the information resides. Previously, users had to rely on these document references. Now, Azure OpenAI enhances the experience by providing the answer directly in the user's own language, relevant to their context."
"OpenAI's models are more mature than Watson's. They offer a wider range of features and provide richer outputs."
"Azure OpenAI is very easy to use instead of AWS services."
"The initial setup is very straightforward."
"I think the user interface is quite handy, and it is easy to use as compared to the other cloud platforms."
"The solution is able to read 90% of the documents correctly with a 10% error rate, cutting the human intervention time by more than half compared to Microsoft's solution."
"The platform's Google Vision API is particularly valuable."
"On GCP, we are exposing our API services to our clients so that they send us their information. It can be single individual records or it can be a batch of their clients."
"Some of the valuable features are the vast amount of services that are available, such as load balancer, and the AI architecture."
"Since the model could be trained in just a couple of hours and deploying it took only a few minutes, the entire process took less than an hour."
"We are trying our best to improve our existing models and privacy and to keep on updating it, and also we are trying to use reinforcement learning and separate APIs so that if a user wants to update their data, they can do so."
 

Cons

"Azure OpenAI is not an optimized tool yet, making it one of its shortcomings where improvements are required."
"Azure needs to work on its own model development and improve the integration of voice-to-text services, particularly for right-to-left languages such as Arabic and Urdu. The accuracy in these languages requires improvement."
"The solution needs to accommodate smaller companies."
"The product must improve its dashboards."
"The dialogue manager needs to be improved."
"Azure OpenAI will be expensive if you want to implement it as a permanent solution for a customer."
"One major drawback of Azure OpenAI is its availability, as it's not consistently accessible for effective use."
"In terms of scalability, I would rate it nine for technical ability to expand. However, from a cost perspective, I would rate it five because it is too costly."
"I think it's the it it also has has evolved quite a bit over the last few years, and Google Cloud folks have been getting, more and more services. But I think from a improvement standpoint, so maybe they can look at adding more algorithms, so adding more AI algorithms to their suite."
"At first, there were only the user-managed rules to identify the best attributes of the individual. Then, we came up with a truth set and developed different machine learning models with the help of that truth set, so now it's completely machine learning."
"It could be more clear, and sometimes there are errors that I don't quite understand."
"The initial setup was straightforward for me but could be difficult for others."
"One thing that I found is that Azure ML does not directly provide you with features on Google Cloud AI Platform, whereas Vertex provides some features of the platform."
"Improvements in text extraction accuracy and pricing adjustments would be helpful."
"Customizations are very difficult, and they take time."
"The model management on Google Cloud AI Platform could be better."
 

Pricing and Cost Advice

"It's a token-based system, so you pay per token used by the model."
"While the product meets our business requirements well, I consider it relatively expensive, especially for individual users like myself."
"The licensing is interaction-based, meaning transactional. It's reasonably priced for now."
"I'm uncertain about the licensing, specifically the pricing. This falls under the purview of other teams, particularly the sales teams. I am not informed about the pricing details."
"The cost is pretty high. Even by US standards, you would find it high."
"We started with monthly payments, but we plan to switch to yearly billing once we've stabilized our solution."
"I rate the product pricing six out of ten."
"The cost structure depends on the volume of data processed and the computational resources required."
"The solution has an attractive starting program, which costs only 300 USD for a duration of three months. During this period, one can accomplish a lot of work on the solution."
"The pricing is on the expensive side."
"The licenses are cheap."
"For every thousand uses, it is about four and a half euros."
"The price of the solution is competitive."
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Top Industries

By visitors reading reviews
Outsourcing Company
9%
Computer Software Company
9%
Manufacturing Company
9%
Financial Services Firm
9%
Comms Service Provider
14%
Manufacturing Company
11%
Financial Services Firm
9%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise1
Large Enterprise19
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for Azure OpenAI?
In terms of pricing for Azure OpenAI, I would rate it as average compared to Gemini. Currently, Gemini is becoming increasingly popular, which prompts leadership to consider a switch primarily due ...
What needs improvement with Azure OpenAI?
The customization option in Azure OpenAI is quite challenging because any customization must be done through the knowledge base since Azure OpenAI models cannot be trained. I must build a knowledge...
What is your primary use case for Azure OpenAI?
Azure OpenAI's main use case for me involves defining solutions for incident remediation where AI provides intelligence to solve problems, perform root cause analysis, or triage incidents or change...
What is your experience regarding pricing and costs for Google Cloud AI Platform?
For the most part, the pricing is perfect sinceit grows with the use of my app. In some cases, they could be more specific about the pricing, especially for some AI features.
What is your primary use case for Google Cloud AI Platform?
I use Google Cloud AI Platform due to Firebase and the many APIs that are available with it.
What advice do you have for others considering Google Cloud AI Platform?
I have knowledge of it, and I do recommend Google Cloud AI Platform to other people. I would definitely rate the overall solution as an eight out of ten.
 

Also Known As

No data available
Google Cloud for AI
 

Overview

 

Sample Customers

Information Not Available
Carousell
Find out what your peers are saying about Azure OpenAI vs. Google Cloud AI Platform and other solutions. Updated: September 2026.
920,929 professionals have used our research since 2012.