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Azure OpenAI vs TensorFlow comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Azure OpenAI
Ranking in AI Development Platforms
2nd
Average Rating
7.8
Reviews Sentiment
6.4
Number of Reviews
36
Ranking in other categories
No ranking in other categories
TensorFlow
Ranking in AI Development Platforms
8th
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
19
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the AI Development Platforms category, the mindshare of Azure OpenAI is 7.2%, down from 9.9% compared to the previous year. The mindshare of TensorFlow is 3.3%, down from 5.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AI Development Platforms Mindshare Distribution
ProductMindshare (%)
Azure OpenAI7.2%
TensorFlow3.3%
Other89.5%
AI Development Platforms
 

Featured Reviews

MA
Consultant/Owner at Transc byte
Intelligent incident remediation has improved and medical summaries are generated automatically
The customization option in Azure OpenAI is quite challenging because any customization must be done through the knowledge base since Azure OpenAI models cannot be trained. I must build a knowledge base and feed it so that it will learn from that knowledge base. This differs from other local LLMs that I can train directly. For integration of Azure OpenAI with other Azure services, I would rate it five out of ten because it is an open Azure product and integrations work well with Azure services. However, when it comes to services outside of Azure, integration is quite difficult and requires more exploration. It is not as convenient. The point for improvement is integration with third-party services, which has a gap that needs addressing. Regarding other points for improvement for Azure OpenAI, Azure OpenAI is performing well overall, but I believe their models should offer local dedicated models for customers. All data sent to the current models goes to public models. Azure OpenAI should provide solutions to deliver local dedicated models for customers and should enable model training based on customer data. Customers are mostly concerned about their data, so this option is not feasible as currently structured. Even if it were dedicated for the customer and not used by others, it still does not align with compliance requirements because it remains an open model.
TJ
Owner at Go knowledge
Has good stability, but the process of creating models could be more user-friendly
The platform integrates well with other tools, especially Python, which we use to create models. These models can be deployed on mobile devices, which perfectly suits our requirements. It supports our AI-driven initiatives very well by producing AI models, which is its primary function. I recommend it for those seeking specialized scripting. However, it's important to consider other options as well. It is better suited for specialists in the field and is less user-friendly than general tools like Excel. I rate it overall at six out of ten. While it is a powerful tool, other software options are slightly simpler for training models.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"GPT was useful for our projects."
"The product's initial setup phase was pretty easy."
"Generative AI or GenAI seems to be the best part of the solution."
"The solution has a very drag-and-drop environment. Instead of coding something from scratch or understanding any concept in extensive depth before deployment, this is good. Plus, they have an auto dataset, which means you can choose any dataset they have instead of providing your own. So that's also pretty nice."
"Azure OpenAI is very easy to use instead of AWS services."
"Compared to other language models, OpenAI offers richer and more articulate responses."
"You just have to write accurate prompts according to your requirements, and the solution gives very good results."
"The product is easy to integrate with our IT workflow."
"The available documentation is extensive and helpful."
"TensorFlow improves my organization because our clients get a lot of investment from their investors and we are progressively improving the products. Every six months we release new features."
"Google is behind TensorFlow, and they provide excellent documentation. It's very thorough and very helpful."
"The biggest lesson I learned is to have an open-source platform that could impact the world and make it a better place."
"It is easy to use and learn."
"Our clients were not aware they were using TensorFlow, so that aspect was transparent. I think we personally chose TensorFlow because it provided us with more of the end-to-end package that you can use for all the steps regarding billing and our models. So basically data processing, training the model, evaluating the model, updating the model, deploying the model and all of these steps without having to change to a new environment."
"It's got quite a big community, which is useful."
"TensorFlow is a framework that makes it really easy (and quick) to use deep learning."
 

Cons

"There is room for improvement in their support services."
"I faced one issue with Azure OpenAI: My customer wanted more clarity on the pricing. They were not able to get proper answers from the documentation or the pricing calculator. I suggest that Microsoft maintain standardization in the pricing details published in the documentation and the pricing calculator."
"Since we don't train the model on our data, it's a struggle to ensure OpenAI answers questions exclusively from our data. During user testing, we found ways to make the system provide answers from outside sources."
"Maybe with the next release, the response will be more precise and more human-like."
"The solution can be improved by reducing the token cost so that consumption from the customer is on higher side."
"Azure OpenAI should use more specific sources like academic articles because sometimes the source can't be found."
"The product must improve its dashboards."
"The product features themselves are fine. However, with Microsoft scaling the service so much, the support structure needs to keep pace. When solving complex issues, the process of interacting with Microsoft can be quite time-consuming."
"In terms of improvement, we always look for ways they can optimize the model, accelerate the speed and the accuracy, and how can we optimize with our different techniques. There are various techniques available in TensorFlow. Maintaining accuracy is an area they should work on."
"The solution is hard to integrate with the GPUs."
"I would love to have a user interface like a programming interface. You need to have a set of menus where you can put things together in a graphical interface. The complete automation of the integration of the modules would also be interesting. It’s more like plumbing as opposed to a fully automated environment."
"It currently offers inbuilt functions, however, having the ability to implement custom libraries would enhance its usefulness for enterprise-level applications."
"There are a lot of problems, such as integrating our custom code."
"There are a lot of problems, such as integrating our custom code. In my experience model tuning has been a bit difficult to edit and tune the graph model for best performance. We have to go into the model but we do not have a model viewer for quick access."
"TensorFlow deep learning takes a lot of computation power."
"TensorFlow Lite only outputs to C."
 

Pricing and Cost Advice

"I rate the product pricing six out of ten."
"The tool costs around 20 dollars a month."
"The pricing is acceptable, and it's delivering good value for the results and outcomes we need."
"Regarding pricing and licensing, it's a bit complex due to the minimum purchase requirement for PTO units. We're evaluating the best approach between PTE and pay-as-you-go models. Our organization is cautious about committing to PTE due to the fixed bandwidth reservation, while pay-as-you-go doesn't offer enough flexibility. We're discussing these matters with legal teams to ensure compliance and data security."
"The solution's pricing is normal worldwide but expensive in Turkey because Turkey's currency is different."
"If you consider the long-term aspect of any project, Azure OpenAI is a costly solution."
"According to the negotiations taking place and the contract, there is a need to make either monthly or yearly payments to use the solution."
"I'm uncertain about the licensing, specifically the pricing. This falls under the purview of other teams, particularly the sales teams. I am not informed about the pricing details."
"I am using the open-source version of TensorFlow and it is free."
"I did not require a license for this solution. It a free open-source solution."
"It is open-source software. You don't have to pay all the big bucks like Azure and Databricks."
"I think for learners to deploy a project, you can actually use TensorFlow for free. It's just amazing to have an open-source platform like TensorFlow to deploy your own project. Here in Russia no one really cares about licenses, as it is totally open source and free. My clients in the United States were also pleased to learn when they enquired, that licensing is free."
"The solution is free."
"We are using the free version."
"I rate TensorFlow's pricing a five out of ten."
"TensorFlow is free."
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Top Industries

By visitors reading reviews
Computer Software Company
9%
Financial Services Firm
9%
Outsourcing Company
9%
Manufacturing Company
9%
Financial Services Firm
14%
Manufacturing Company
11%
Comms Service Provider
10%
University
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise1
Large Enterprise19
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise2
Large Enterprise4
 

Questions from the Community

What is your experience regarding pricing and costs for Azure OpenAI?
In terms of pricing for Azure OpenAI, I would rate it as average compared to Gemini. Currently, Gemini is becoming increasingly popular, which prompts leadership to consider a switch primarily due ...
What needs improvement with Azure OpenAI?
The customization option in Azure OpenAI is quite challenging because any customization must be done through the knowledge base since Azure OpenAI models cannot be trained. I must build a knowledge...
What is your primary use case for Azure OpenAI?
Azure OpenAI's main use case for me involves defining solutions for incident remediation where AI provides intelligence to solve problems, perform root cause analysis, or triage incidents or change...
What is your experience regarding pricing and costs for TensorFlow?
I am not familiar with the pricing setup cost and licensing.
What needs improvement with TensorFlow?
Providing more control by allowing users to build custom functions would make TensorFlow a better option. It currently offers inbuilt functions, however, having the ability to implement custom libr...
What is your primary use case for TensorFlow?
I've used TensorFlow for image classification tasks, object detection tasks, and OCR.
 

Overview

 

Sample Customers

Information Not Available
Airbnb, NVIDIA, Twitter, Google, Dropbox, Intel, SAP, eBay, Uber, Coca-Cola, Qualcomm
Find out what your peers are saying about Azure OpenAI vs. TensorFlow and other solutions. Updated: September 2026.
913,806 professionals have used our research since 2012.