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Azure OpenAI vs TensorFlow comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Azure OpenAI
Ranking in AI Development Platforms
2nd
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
34
Ranking in other categories
No ranking in other categories
TensorFlow
Ranking in AI Development Platforms
6th
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
19
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the AI Development Platforms category, the mindshare of Azure OpenAI is 10.3%, down from 19.5% compared to the previous year. The mindshare of TensorFlow is 5.2%, down from 5.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AI Development Platforms
 

Featured Reviews

Rafael Keller - PeerSpot reviewer
Creates effective scheduling agents with responsive AI capabilities
I am using it to create agents to schedule appointments for clinics and professionals in general. It serves both small and major companies. The primary use case involves creating agents Its ability to understand and respond well to queries, including language translation for clients, is…
Dan Bryant - PeerSpot reviewer
A strong solution for providing insight into machine learning strategies
I'm not a professional with machine learning. Early on, I was working with data scientists and built a platform for some old-school data scientists to turn around their models faster, and they were focused on electric prices. Based on that experience and my understanding of our value, I'm researching all the machine learning tools. I realized I would have to be a specialist in any of them, and my main skillset is in systems engineering and data engines. I look forward to being an analytics specialist. In real life, I would be better off hiring a professional because when I decide which tool I want to use for what job, I could hire that professional. They would be valuable to me across the whole of what we do. It's kinda of what I do when I build hardware and new products or do version upgrades. I hire a team just for production that are experts in their particular field, so I get production-quality pieces. At that point, my internal team can add the necessary analytics or automation. Hopefully, anyone getting the solution already knows what they will use it for. If they're starting from scratch, I strongly recommend hiring a consultant. I rate TensorFlow an eight out of ten because, for my intents and purposes, I don't know what else one can use to get into the machine learning game if you're going to export models.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Azure OpenAI is easy to use because the endpoints are created, and we just need to pass our parameters and info."
"You just have to write accurate prompts according to your requirements, and the solution gives very good results."
"The most valuable features include analyzing comments and preparing requests for customers, making emails easier and faster."
"Azure's integration with OpenAI's GPT is beneficial as well, especially for text generation tasks."
"OpenAI integrates seamlessly with the broader Microsoft Azure ecosystem, and that provides synergies with the other solutions. This integration makes it much easier to build solutions."
"I would rate it a nine out of ten."
"GPT was useful for our projects."
"Azure OpenAI is useful for benchmarking products."
"The available documentation is extensive and helpful."
"Optimization is very good in TensorFlow. There are many opportunities to do hyper-parameter training."
"TensorFlow provides Insights into both data and machine learning strategies."
"TensorFlow is an efficient product for building neural networks."
"TensorFlow is a framework that makes it really easy to use for deep learning."
"Edge computing has some limited resources but TensorFlow has been improving in its features. It is a great tool for developers."
"It is open-source, and it is being worked on all the time. You don't have to pay all the big bucks like Azure and Databricks. You can just use your local machine with the open-source TensorFlow and create pretty good models."
"The most valuable feature of TensorFlow is deep learning. It is the best tool for deep learning in the market."
 

Cons

"I noticed there are no instructional videos or guides on the network portal for initial configurations. There is limited information available, and this is a concern for me. I would like to see more resources and guides to address these issues."
"Latency performance is a major part. And I'm seeking support for multiple models that handle text, images, videos, and voice. I'm from India, and I'm looking for more support in Indian languages. There are 18 official languages and many more unofficial. We need support for these languages, especially in voice moderation, which is not yet available."
"There are certain shortcomings with the product's scalability and support team where improvements are required."
"The solution's response is a bit slow sometimes."
"The product features themselves are fine. However, with Microsoft scaling the service so much, the support structure needs to keep pace. When solving complex issues, the process of interacting with Microsoft can be quite time-consuming."
"The main issue with Azure OpenAI is the inconsistency in output. We have a set template instruction, and it should generate within those parameters without any creativity because it's meant for regulatory authoring documents."
"I faced one issue with Azure OpenAI: My customer wanted more clarity on the pricing. They were not able to get proper answers from the documentation or the pricing calculator. I suggest that Microsoft maintain standardization in the pricing details published in the documentation and the pricing calculator."
"Deployment was slightly complex for me to understand."
"TensorFlow deep learning takes a lot of computation power. The more systems you can use, the easier it is. That's a good ability, if you can make a system run immediately at the same time on the same task, it's much faster rather than you having one system running which is slower. Running systems in parallel is a complex situation, but it can improve. There is a lot of work involved."
"The process of creating models could be more user-friendly."
"There are connection issues that interrupt the download needed for the data sets. We need to prepare them ourselves."
"TensorFlow Lite only outputs to C."
"I know this is out of the scope of TensorFlow, however, every time I've sent a request, I had to renew the model into RAM and they didn't make that prediction or inference. This makes the point for the request that much longer. If they could provide anything to help in this part, it will be very great."
"Enhancements could include increasing use cases and improving the accuracy of previously built models in TensorFlow. For instance, when we run certain models, the computing power of laptops becomes high."
"It would be cool if TensorFlow could make it easier for companies like us to program for running it across different hyperscalers."
"In terms of improvement, we always look for ways they can optimize the model, accelerate the speed and the accuracy, and how can we optimize with our different techniques. There are various techniques available in TensorFlow. Maintaining accuracy is an area they should work on."
 

Pricing and Cost Advice

"I rate the product pricing six out of ten."
"The pricing is acceptable, and it's delivering good value for the results and outcomes we need."
"Cost-wise, the product's price is a bit on the higher side."
"The cost structure depends on the volume of data processed and the computational resources required."
"Azure OpenAI is a bit more expensive than other services."
"The cost is quite high and fixed."
"Regarding pricing and licensing, it's a bit complex due to the minimum purchase requirement for PTO units. We're evaluating the best approach between PTE and pay-as-you-go models. Our organization is cautious about committing to PTE due to the fixed bandwidth reservation, while pay-as-you-go doesn't offer enough flexibility. We're discussing these matters with legal teams to ensure compliance and data security."
"According to the negotiations taking place and the contract, there is a need to make either monthly or yearly payments to use the solution."
"I rate TensorFlow's pricing a five out of ten."
"I think for learners to deploy a project, you can actually use TensorFlow for free. It's just amazing to have an open-source platform like TensorFlow to deploy your own project. Here in Russia no one really cares about licenses, as it is totally open source and free. My clients in the United States were also pleased to learn when they enquired, that licensing is free."
"TensorFlow is free."
"I am using the open-source version of TensorFlow and it is free."
"I did not require a license for this solution. It a free open-source solution."
"It is open-source software. You don't have to pay all the big bucks like Azure and Databricks."
"We are using the free version."
"The solution is free."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Computer Software Company
13%
Manufacturing Company
10%
Government
6%
Manufacturing Company
15%
Computer Software Company
11%
Financial Services Firm
9%
University
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Azure OpenAI?
The product is easy to integrate with our IT workflow.
What is your experience regarding pricing and costs for Azure OpenAI?
In terms of pricing for Azure OpenAI, I would rate it as average compared to Gemini. Currently, Gemini is becoming increasingly popular, which prompts leadership to consider a switch primarily due ...
What needs improvement with Azure OpenAI?
While it is good, we sometimes encounter hallucination issues, which is a significant concern. We are changing the prompt and fine-tuning it, but we still face some inconsistent behavior. We have s...
What do you like most about TensorFlow?
It empowers us to seamlessly create and deploy machine learning models, offering a versatile solution for implementing sophisticated environments and various types of AI solutions.
What is your experience regarding pricing and costs for TensorFlow?
I am not familiar with the pricing setup cost and licensing.
What needs improvement with TensorFlow?
Providing more control by allowing users to build custom functions would make TensorFlow a better option. It currently offers inbuilt functions, however, having the ability to implement custom libr...
 

Comparisons

 

Overview

 

Sample Customers

Information Not Available
Airbnb, NVIDIA, Twitter, Google, Dropbox, Intel, SAP, eBay, Uber, Coca-Cola, Qualcomm
Find out what your peers are saying about Azure OpenAI vs. TensorFlow and other solutions. Updated: July 2025.
865,295 professionals have used our research since 2012.