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Azure OpenAI vs TensorFlow comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Azure OpenAI
Ranking in AI Development Platforms
1st
Average Rating
7.8
Reviews Sentiment
6.5
Number of Reviews
35
Ranking in other categories
No ranking in other categories
TensorFlow
Ranking in AI Development Platforms
8th
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
19
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the AI Development Platforms category, the mindshare of Azure OpenAI is 6.5%, down from 15.7% compared to the previous year. The mindshare of TensorFlow is 5.8%, up from 4.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AI Development Platforms Market Share Distribution
ProductMarket Share (%)
Azure OpenAI6.5%
TensorFlow5.8%
Other87.7%
AI Development Platforms
 

Featured Reviews

RC
AI Engineering Manager at a tech vendor with 10,001+ employees
Empowerment in regulatory content generation marred by inconsistency and hallucination issues
While it is good, we sometimes encounter hallucination issues, which is a significant concern. We are changing the prompt and fine-tuning it, but we still face some inconsistent behavior. We have specific instructions and keep the temperature very low to avoid overly generative responses, ensuring we receive specific answers from the particular source document without deviation; however, the results can sometimes vary. The main issue with Azure OpenAI is the inconsistency in output. We have a set template instruction, and it should generate within those parameters without any creativity because it's meant for regulatory authoring documents. The business provides the template instructions, and it should generate accordingly. While we have different prompts for various needs, sometimes it generates the correct results, and sometimes it does not, leading to inconsistency. For stability, based on the current model I am using, I would rate Azure OpenAI a 7 due to the ongoing hallucination issues.
TJ
Owner at Go knowledge
Has good stability, but the process of creating models could be more user-friendly
The platform integrates well with other tools, especially Python, which we use to create models. These models can be deployed on mobile devices, which perfectly suits our requirements. It supports our AI-driven initiatives very well by producing AI models, which is its primary function. I recommend it for those seeking specialized scripting. However, it's important to consider other options as well. It is better suited for specialists in the field and is less user-friendly than general tools like Excel. I rate it overall at six out of ten. While it is a powerful tool, other software options are slightly simpler for training models.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product saves a lot of time."
"The solution has a very drag-and-drop environment. Instead of coding something from scratch or understanding any concept in extensive depth before deployment, this is good. Plus, they have an auto dataset, which means you can choose any dataset they have instead of providing your own. So that's also pretty nice."
"The most valuable feature is the ALM."
"We have many use cases for the solution, such as digitalizing records, a chatbot looking at records, and being able to use generative AI on them."
"My goal was to create an experience where project managers don't have to read through entire documents. Instead, they can ask a question and receive relevant point analysis. This analysis identifies the document and specific section where the information resides. Previously, users had to rely on these document references. Now, Azure OpenAI enhances the experience by providing the answer directly in the user's own language, relevant to their context."
"Azure OpenAI is used as chat services, allowing me to replace human tasks with analytical capabilities."
"Azure OpenAI is useful for benchmarking products."
"The most crucial aspect is the conversational capability, where you can simply ask questions, and it provides answers based on your content and documents, particularly tailored to your specific environment."
"It is open-source, and it is being worked on all the time. You don't have to pay all the big bucks like Azure and Databricks. You can just use your local machine with the open-source TensorFlow and create pretty good models."
"TensorFlow is an efficient product for building neural networks."
"It is easy to use and learn."
"The most valuable features are the frameworks and the functionality to work with different data, even when we have a certain quantity of data flowing."
"The most valuable feature of TensorFlow is deep learning. It is the best tool for deep learning in the market."
"I would rate the solution an eight out of ten. I am not a developer but more of an account manager. I can find what I want with TensorFlow. I haven’t contacted technical support for any issues. Since TensorFlow is vastly documented on the internet, I usually find some good websites where people exchange their views about the solution and apply that."
"TensorFlow is a framework that makes it really easy to use for deep learning."
"TensorFlow improves my organization because our clients get a lot of investment from their investors and we are progressively improving the products. Every six months we release new features."
 

Cons

"Our customers are worried about data management, ethical, and security issues."
"In the next release, they could enhance the product's features for even greater usability and efficiency."
"The solution needs to accommodate smaller companies."
"The product features themselves are fine. However, with Microsoft scaling the service so much, the support structure needs to keep pace. When solving complex issues, the process of interacting with Microsoft can be quite time-consuming."
"The dialogue manager needs to be improved."
"Sometimes, the responses are repetitive."
"I would like to see in the future that Azure OpenAI brings non-OpenAI models into their service because they currently do not have independent models and follow the OpenAI roadmap."
"Latency performance is a major part. And I'm seeking support for multiple models that handle text, images, videos, and voice. I'm from India, and I'm looking for more support in Indian languages. There are 18 official languages and many more unofficial. We need support for these languages, especially in voice moderation, which is not yet available."
"It doesn't allow for fast the proto-typing. So usually when we do proto-typing we will start with PyTorch and then once we have a good model that we trust, we convert it into TensorFlow. So definitely, TensorFlow is not very flexible."
"JavaScript is a different thing and all the websites and web apps and all the mobile apps are built-in JavaScript. JavaScript is the core of that. However, TensorFlow is like a machine learning item. What can be improved with TensorFlow is how it can mix in how the JavaScript developers can use TensorFlow."
"The process of creating models could be more user-friendly."
"It would be cool if TensorFlow could make it easier for companies like us to program for running it across different hyperscalers."
"There are connection issues that interrupt the download needed for the data sets. We need to prepare them ourselves."
"It would be nice if the solution was in Hungarian. I would like more Hungarian NAT models."
"The solution is hard to integrate with the GPUs."
"I would love to have a user interface like a programming interface. You need to have a set of menus where you can put things together in a graphical interface. The complete automation of the integration of the modules would also be interesting. It’s more like plumbing as opposed to a fully automated environment."
 

Pricing and Cost Advice

"The tool costs around 20 dollars a month."
"The cost structure depends on the volume of data processed and the computational resources required."
"The licensing is interaction-based, meaning transactional. It's reasonably priced for now."
"Cost-wise, the product's price is a bit on the higher side."
"The cost is quite high and fixed."
"Regarding pricing and licensing, it's a bit complex due to the minimum purchase requirement for PTO units. We're evaluating the best approach between PTE and pay-as-you-go models. Our organization is cautious about committing to PTE due to the fixed bandwidth reservation, while pay-as-you-go doesn't offer enough flexibility. We're discussing these matters with legal teams to ensure compliance and data security."
"We started with monthly payments, but we plan to switch to yearly billing once we've stabilized our solution."
"The solution's pricing is normal worldwide but expensive in Turkey because Turkey's currency is different."
"I did not require a license for this solution. It a free open-source solution."
"We are using the free version."
"The solution is free."
"TensorFlow is free."
"I rate TensorFlow's pricing a five out of ten."
"I am using the open-source version of TensorFlow and it is free."
"I think for learners to deploy a project, you can actually use TensorFlow for free. It's just amazing to have an open-source platform like TensorFlow to deploy your own project. Here in Russia no one really cares about licenses, as it is totally open source and free. My clients in the United States were also pleased to learn when they enquired, that licensing is free."
"It is open-source software. You don't have to pay all the big bucks like Azure and Databricks."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Computer Software Company
11%
Manufacturing Company
10%
Government
5%
Manufacturing Company
14%
Comms Service Provider
9%
University
9%
Computer Software Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise1
Large Enterprise19
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise3
Large Enterprise3
 

Questions from the Community

What do you like most about Azure OpenAI?
The product is easy to integrate with our IT workflow.
What is your experience regarding pricing and costs for Azure OpenAI?
In terms of pricing for Azure OpenAI, I would rate it as average compared to Gemini. Currently, Gemini is becoming increasingly popular, which prompts leadership to consider a switch primarily due ...
What needs improvement with Azure OpenAI?
I have not thought about how Azure OpenAI can be improved. I have not explored AI model customization in Azure OpenAI, but it's not a very common use case to do model customization. There are certa...
What is your experience regarding pricing and costs for TensorFlow?
I am not familiar with the pricing setup cost and licensing.
What needs improvement with TensorFlow?
Providing more control by allowing users to build custom functions would make TensorFlow a better option. It currently offers inbuilt functions, however, having the ability to implement custom libr...
What is your primary use case for TensorFlow?
I've used TensorFlow for image classification tasks, object detection tasks, and OCR.
 

Comparisons

 

Overview

 

Sample Customers

Information Not Available
Airbnb, NVIDIA, Twitter, Google, Dropbox, Intel, SAP, eBay, Uber, Coca-Cola, Qualcomm
Find out what your peers are saying about Azure OpenAI vs. TensorFlow and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.