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Azure OpenAI vs TensorFlow comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Azure OpenAI
Ranking in AI Development Platforms
2nd
Average Rating
7.8
Reviews Sentiment
6.4
Number of Reviews
36
Ranking in other categories
No ranking in other categories
TensorFlow
Ranking in AI Development Platforms
7th
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
19
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the AI Development Platforms category, the mindshare of Azure OpenAI is 6.8%, down from 11.6% compared to the previous year. The mindshare of TensorFlow is 4.5%, up from 3.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AI Development Platforms Mindshare Distribution
ProductMindshare (%)
Azure OpenAI6.8%
TensorFlow4.5%
Other88.7%
AI Development Platforms
 

Featured Reviews

RC
AI Engineering Manager at a tech vendor with 10,001+ employees
Empowerment in regulatory content generation marred by inconsistency and hallucination issues
While it is good, we sometimes encounter hallucination issues, which is a significant concern. We are changing the prompt and fine-tuning it, but we still face some inconsistent behavior. We have specific instructions and keep the temperature very low to avoid overly generative responses, ensuring we receive specific answers from the particular source document without deviation; however, the results can sometimes vary. The main issue with Azure OpenAI is the inconsistency in output. We have a set template instruction, and it should generate within those parameters without any creativity because it's meant for regulatory authoring documents. The business provides the template instructions, and it should generate accordingly. While we have different prompts for various needs, sometimes it generates the correct results, and sometimes it does not, leading to inconsistency. For stability, based on the current model I am using, I would rate Azure OpenAI a 7 due to the ongoing hallucination issues.
TJ
Owner at Go knowledge
Has good stability, but the process of creating models could be more user-friendly
The platform integrates well with other tools, especially Python, which we use to create models. These models can be deployed on mobile devices, which perfectly suits our requirements. It supports our AI-driven initiatives very well by producing AI models, which is its primary function. I recommend it for those seeking specialized scripting. However, it's important to consider other options as well. It is better suited for specialists in the field and is less user-friendly than general tools like Excel. I rate it overall at six out of ten. While it is a powerful tool, other software options are slightly simpler for training models.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"My goal was to create an experience where project managers don't have to read through entire documents. Instead, they can ask a question and receive relevant point analysis. This analysis identifies the document and specific section where the information resides. Previously, users had to rely on these document references. Now, Azure OpenAI enhances the experience by providing the answer directly in the user's own language, relevant to their context."
"Azure OpenAI is used as chat services, allowing me to replace human tasks with analytical capabilities."
"It's very easy to set up and easy to use; there is no issue with that."
"We have many use cases for the solution, such as digitalizing records, a chatbot looking at records, and being able to use generative AI on them."
"The product saves a lot of time."
"Two aspects I appreciate are the turnaround time and ease of use. As it's a managed service, the quick turnaround is beneficial, and the simple interface makes it easy to work with. Performance and scalability are also strong points since you can scale as needed."
"I would rate it a nine out of ten."
"The most crucial aspect is the conversational capability, where you can simply ask questions, and it provides answers based on your content and documents, particularly tailored to your specific environment."
"It is open-source, and it is being worked on all the time. You don't have to pay all the big bucks like Azure and Databricks. You can just use your local machine with the open-source TensorFlow and create pretty good models."
"The most valuable features are the frameworks and the functionality to work with different data, even when we have a certain quantity of data flowing."
"TensorFlow improves my organization because our clients get a lot of investment from their investors and we are progressively improving the products. Every six months we release new features."
"TensorFlow is easy to implement and offers inbuilt functions for various tasks."
"It provides us with 35 features like patch normalization layers, and it is easy to implement using the Kras library when the Kaspersky flow is running behind it."
"Google is behind TensorFlow, and they provide excellent documentation. It's very thorough and very helpful."
"Our clients were not aware they were using TensorFlow, so that aspect was transparent. I think we personally chose TensorFlow because it provided us with more of the end-to-end package that you can use for all the steps regarding billing and our models. So basically data processing, training the model, evaluating the model, updating the model, deploying the model and all of these steps without having to change to a new environment."
"The most valuable feature of TensorFlow is deep learning. It is the best tool for deep learning in the market."
 

Cons

"The main issue with Azure OpenAI is the inconsistency in output. We have a set template instruction, and it should generate within those parameters without any creativity because it's meant for regulatory authoring documents."
"In terms of scalability, I would rate it nine for technical ability to expand. However, from a cost perspective, I would rate it five because it is too costly."
"There is room for improvement in their support services."
"The product features themselves are fine. However, with Microsoft scaling the service so much, the support structure needs to keep pace. When solving complex issues, the process of interacting with Microsoft can be quite time-consuming."
"The solution can be improved by reducing the token cost so that consumption from the customer is on higher side."
"We encountered challenges related to question understanding."
"There could be an ability to generate visual data, such as architecture diagrams."
"The solution needs to accommodate smaller companies."
"Enhancements could include increasing use cases and improving the accuracy of previously built models in TensorFlow. For instance, when we run certain models, the computing power of laptops becomes high."
"Personally, I find it to be a bit too much AI-oriented."
"TensorFlow Lite only outputs to C."
"I would love to have a user interface like a programming interface. You need to have a set of menus where you can put things together in a graphical interface. The complete automation of the integration of the modules would also be interesting. It’s more like plumbing as opposed to a fully automated environment."
"There are a lot of problems, such as integrating our custom code. In my experience model tuning has been a bit difficult to edit and tune the graph model for best performance. We have to go into the model but we do not have a model viewer for quick access."
"JavaScript is a different thing and all the websites and web apps and all the mobile apps are built-in JavaScript. JavaScript is the core of that. However, TensorFlow is like a machine learning item. What can be improved with TensorFlow is how it can mix in how the JavaScript developers can use TensorFlow."
"It would be nice if the solution was in Hungarian. I would like more Hungarian NAT models."
"It currently offers inbuilt functions, however, having the ability to implement custom libraries would enhance its usefulness for enterprise-level applications."
 

Pricing and Cost Advice

"The platform offers a flexible pricing model which depends on the features and capabilities we utilize."
"The pricing is acceptable, and it's delivering good value for the results and outcomes we need."
"According to the negotiations taking place and the contract, there is a need to make either monthly or yearly payments to use the solution."
"Regarding pricing and licensing, it's a bit complex due to the minimum purchase requirement for PTO units. We're evaluating the best approach between PTE and pay-as-you-go models. Our organization is cautious about committing to PTE due to the fixed bandwidth reservation, while pay-as-you-go doesn't offer enough flexibility. We're discussing these matters with legal teams to ensure compliance and data security."
"The cost is pretty high. Even by US standards, you would find it high."
"The licensing is interaction-based, meaning transactional. It's reasonably priced for now."
"The solution's pricing depends on the services you will deploy."
"It's a token-based system, so you pay per token used by the model."
"I think for learners to deploy a project, you can actually use TensorFlow for free. It's just amazing to have an open-source platform like TensorFlow to deploy your own project. Here in Russia no one really cares about licenses, as it is totally open source and free. My clients in the United States were also pleased to learn when they enquired, that licensing is free."
"I am using the open-source version of TensorFlow and it is free."
"I rate TensorFlow's pricing a five out of ten."
"We are using the free version."
"It is open-source software. You don't have to pay all the big bucks like Azure and Databricks."
"I did not require a license for this solution. It a free open-source solution."
"The solution is free."
"TensorFlow is free."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
11%
Manufacturing Company
10%
Comms Service Provider
7%
Manufacturing Company
15%
Financial Services Firm
14%
Comms Service Provider
10%
University
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise1
Large Enterprise19
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise2
Large Enterprise4
 

Questions from the Community

What is your experience regarding pricing and costs for Azure OpenAI?
In terms of pricing for Azure OpenAI, I would rate it as average compared to Gemini. Currently, Gemini is becoming increasingly popular, which prompts leadership to consider a switch primarily due ...
What needs improvement with Azure OpenAI?
The customization option in Azure OpenAI is quite challenging because any customization must be done through the knowledge base since Azure OpenAI models cannot be trained. I must build a knowledge...
What is your primary use case for Azure OpenAI?
Azure OpenAI's main use case for me involves defining solutions for incident remediation where AI provides intelligence to solve problems, perform root cause analysis, or triage incidents or change...
What is your experience regarding pricing and costs for TensorFlow?
I am not familiar with the pricing setup cost and licensing.
What needs improvement with TensorFlow?
Providing more control by allowing users to build custom functions would make TensorFlow a better option. It currently offers inbuilt functions, however, having the ability to implement custom libr...
What is your primary use case for TensorFlow?
I've used TensorFlow for image classification tasks, object detection tasks, and OCR.
 

Overview

 

Sample Customers

Information Not Available
Airbnb, NVIDIA, Twitter, Google, Dropbox, Intel, SAP, eBay, Uber, Coca-Cola, Qualcomm
Find out what your peers are saying about Azure OpenAI vs. TensorFlow and other solutions. Updated: June 2026.
900,644 professionals have used our research since 2012.