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Backup and Restore for SharePoint & Microsoft Office 365 vs Commvault Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Backup and Restore for Shar...
Ranking in SaaS Backup
30th
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Commvault Cloud
Ranking in SaaS Backup
2nd
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
112
Ranking in other categories
Backup and Recovery (3rd), eDiscovery (3rd), Cloud Backup (3rd), Disaster Recovery as a Service (2nd), File Archiving (1st), Disaster Recovery (DR) Software (4th), Threat Deception Platforms (1st), Container Backup Software (1st), AI IT Support (6th)
 

Mindshare comparison

As of February 2026, in the SaaS Backup category, the mindshare of Backup and Restore for SharePoint & Microsoft Office 365 is 1.5%, up from 0.3% compared to the previous year. The mindshare of Commvault Cloud is 6.1%, down from 11.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
SaaS Backup Market Share Distribution
ProductMarket Share (%)
Commvault Cloud6.1%
Backup and Restore for SharePoint & Microsoft Office 3651.5%
Other92.4%
SaaS Backup
 

Featured Reviews

Pramodh Maheshwar - PeerSpot reviewer
IT Systems Engineer - Wintel at a tech vendor with 5,001-10,000 employees
A scalable solution for backup and restore that has an easy setup
The solution's updates and rollouts of the patches cause a lot of problems. There's no other way around it. Recently, we have also faced RDS and print server issues. One of our clients experienced some remote desktop service issues. These things keep happening with Microsoft. They have a patch, and then they have some other rollout that fixes it. The solution should be more consistent with its patching updates.
Ankit Gagneja - PeerSpot reviewer
Cloud Solution Architect at Tata Consultancy
Hybrid backup strategy has improved recovery orchestration and now supports flexible DR planning
I think improvements could be made in Commvault Cloud. Lately what I have seen is that there are AI capabilities that different data protection organizations are coming up with, which basically revolves around tiering of not frequently accessible data to glacier kind of storage, plus bringing in a high level of compression and deduplication capabilities. All those features I believe are there in other customers and they are bringing in new use cases from the AI perspective which I have not recently seen in Commvault. I have seen that Dell does have such features. We recently pitched a solution to the customers where we talked about data tiering and the other AI use cases, identifying the data by itself and autonomously taking decisions on how to tier the data between the different storage classes that we have. Those kind of capabilities that we have proposed to the customer as far as the partner solutions are concerned. I would like to see AI capabilities in Commvault Cloud. The rest of the features pretty much align with the other enterprise solutions that we have in the market. It is just the AI capability that is being asked by the customers as well as that I see missing with Commvault.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature includes leaving the stub files behind and integrating that with the recenter feature."
"The solution has good scalability."
"Backup and Restore for SharePoint & Microsoft Office 365 is easy to use."
"The stability has always been very good."
"Metallic helped me to restore the data within an hour, which is much faster than restoring from Microsoft services."
"Its compression and deduplication allow us to store more backups and save storage space. The reporting is great; we are able to obtain critical business reports and infrastructure/usage information very easily."
"It helped us reduce the number of servers that are required for a stable operation."
"We recommend this product for people who are running the Oracle Virtualization Manager."
"We can go from one page to another page, from office backups to VM backups, or applications like secret backups. So everything can be configured or restored from a single pin."
"The multi-tenancy is the most valuable feature for us because it's the only software that is fully multi-tenant and that has all the features we need to provide to all our tenants. It provides us with advanced features for MySQL and Oracle, among other platforms"
"We find the most valuable features in Commvault Cloud to be from the appliances perspective."
"The most important feature is that everything can be controlled using a single console."
 

Cons

"The user experience needs a little refreshing touch."
"We need more options for the backup schedule."
"I think the solution itself keeps up with everything else. Sometimes it would be nice if they could move a little bit quicker and have faster updates, but in terms of the features, it's absolutely fine and adequate."
"The solution's updates and rollouts of the patches cause a lot of problems."
"Setup is complex."
"I would like to see more customizable reports. I have reports going right now, but the daily report, for example, shows something like 40 jobs that ran when there are just a few endpoints on there. I'd like to just know if the endpoint was successfully backed up, not how many times. More customizable reports would be nice to have."
"If I were to ask them to work on something, it would be the fidelity of the alerts that occur. They should tell me if it is a real event or not. It is easy for it to identify that something hit it but give me more information. They can build AI into the engine so that I get better output from an alert to tell me if I should really be interested in that or not."
"Its technical support could be better."
"The tool must improve the 1-Touch recovery of Oracle and Active Directory."
"They could work on the implementation of the features."
"One issue we face is the complexity of the console. That could be improved on. It takes users time to get familiar with Commvault. On average, it takes our customers between one and three months to learn it. The console and the way you configure Commvault have very advanced settings. It takes time to understand how it works."
"I really struggled to configure HyperScale X as there was a lack of detailed documentation."
 

Pricing and Cost Advice

"The solution’s pricing is expensive."
"The solution could also be cheaper."
"Regarding CloudArchiver, you purchase per terabyte."
"It was not very popular because of its previous cost, but they have been working on the pricing, and now anyone can afford to use Commvault. They changed the modeling criteria for their pricing. Previously, there was only the capacity modeling based on your content capacity. In this case, they would give you a license and you would have to pay it. Now, most of the environment is virtualized so you can have the best CPU, VMs, etc. You buy whatever you need and pay for what you need."
"I looked at this at the beginning of the year and I don't remember what the prices were for all the other services, but I thought that Metallic's was fair. It was also highly rated, which was even more important than cost because I need a reliable, secure, backup method."
"One of the most interesting aspects is that the licensing model can be modified. We're paying for our licensing by the client, as opposed to the size of the footprint of the backup, which decreased our cost by about 20 percent."
"The tool is cost-effective."
"We work with Commvault and a partner on our environment needs according to capacity, licensing, pricing, components, modules, etc. Additional costs depend on your backup needs."
"Our yearly cost is around €20,000... The cost is based on the number of users and the amount of data. They sell it per terabyte."
"It is a little too high. I would like to get more of a consumption model or more of a periodic true-up type of model that is more friendly to the ups and downs that you may have in your data instead of locking into multi-year agreements."
"The solution is highly-priced."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
12%
Financial Services Firm
11%
Manufacturing Company
10%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business57
Midsize Enterprise24
Large Enterprise82
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about ThreatWise?
Security measures, including encryption and threat detection, contribute significantly to data protection, safeguarding against unauthorized access and cyber threats.
What is your experience regarding pricing and costs for ThreatWise?
Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.
What needs improvement with ThreatWise?
I think improvements could be made in Commvault Cloud. Lately what I have seen is that there are AI capabilities that different data protection organizations are coming up with, which basically rev...
 

Also Known As

No data available
Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise
 

Overview

 

Sample Customers

Centers of Medicare & Medicaid Services, Bunker Holding Group
Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company
Find out what your peers are saying about Backup and Restore for SharePoint & Microsoft Office 365 vs. Commvault Cloud and other solutions. Updated: February 2026.
881,757 professionals have used our research since 2012.