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Barracuda Backup vs Rubrik comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.0
Barracuda Backup enhances data protection, reduces downtime, lowers costs, and boosts ROI with efficient, user-friendly, and reliable features.
Sentiment score
7.2
Rubrik enhances efficiency and productivity through time savings, cost reductions, and improved backup and recovery processes.
It not only saves time but also protects data.
Rubrik provides long-term return on investment for my customers, as well as immediate benefits because of deduplication and compression, drastically reducing the cost on the storage side from traditional to Rubrik.
 

Customer Service

Sentiment score
8.1
Barracuda Backup's customer service is praised for its responsiveness, professionalism, and helpful resources, making it key to customer satisfaction.
Sentiment score
8.3
Rubrik's customer service is praised for efficiency, responsiveness, and knowledge, with minor feedback on response speed improvements.
Other times I may have to wait longer for solutions if the technical support is less familiar with the product.
From my experience, the technical support from Barracuda receives an eight out of ten.
They offer 24/7 support and even have a dedicated ransomware hotline with a team ready to engage immediately.
Rubrik provides excellent customer service and technical support.
Rubrik's support has been good, better than many other vendors like Microsoft, VMware, and Dell.
 

Scalability Issues

Sentiment score
5.9
Barracuda Backup provides scalable solutions for SMEs, supporting data growth and platform transitions with capacities up to 100 terabytes.
Sentiment score
7.9
Rubrik excels in scalable architecture, allowing seamless capacity expansion and efficient data management to meet evolving organizational needs.
The scalability is sufficient for my clients' use cases.
It can scale out horizontally as well as vertically, and the availability of expansion is very quick.
It is highly scalable, evidenced by its ability to handle significant throughput.
Rubrik is highly scalable, with a rating of nine out of ten based on its seamless integration.
 

Stability Issues

Sentiment score
7.2
Barracuda Backup is highly rated for stability, with minor VM issues reported; most users experience effective system performance.
Sentiment score
8.1
Rubrik maintains high stability with minimal issues, quick support resolutions, and consistently high user ratings for dependability.
Latency issues only occur due to physical connectivity problems, but with good connectivity, it works well.
In using Barracuda Backup, sometimes the VM has issues and becomes non-functional, requiring support tickets to resolve.
Rubrik has been stable, and we have not experienced any downtime.
 

Room For Improvement

Barracuda Backup requires improved server snapshots, UI enhancements, platform integrations, AI security, and support for diverse devices.
Rubrik needs to improve its interface, reporting, integration, pricing, and expand cloud, application, and database support.
Integration with vendors other than VMware and Hyper-V would make it more competitive.
Adding AI features for security would also be beneficial as artificial intelligence is always helpful from a security perspective.
Including packaged training with the product at the time of purchase would be beneficial.
We need more efficient search capabilities that allow searching by last name or login ID.
I need a better output from the existing reports as they currently do not provide comprehensive metrics.
 

Setup Cost

Barracuda Backup is cost-effective, with pricing based on data size, offering flexibility and no extra charges for renewals.
Rubrik's pricing is high yet justified by its all-in-one solution offering value, efficiency, and eventual cost savings.
Makes it cheaper compared to other solutions.
Barracuda even provides replacements after three years if a device reaches end of life, without any extra charges.
Rubrik is expensive due to its robust hardware.
Rubrik is considered expensive, with a price rating of three out of ten.
There are no extra expansions or expenses after purchasing the product.
 

Valuable Features

Barracuda Backup provides efficient data protection with hardware refresh, cloud operations, and features like deduplication and comprehensive reporting.
Rubrik excels in data recovery, cloud integration, automation, and API use, offering efficient management and robust ransomware protection.
The most valuable feature of Barracuda Backup is that it's on the cloud, so there is no need for hardware.
One valuable feature of Barracuda Backup is that it can be used as thin VMware storage.
Even if my network is compromised by ransomware, the file system does not allow overwriting of the backups, ensuring that my backups remain safe.
Since switching to Rubrik, our backup times have decreased significantly, going from two and a half days to one and a half hours for certain systems.
The most valuable feature of Rubrik is its concept of a 'backup airbag', which provides a robust defense against attacks.
 

Categories and Ranking

Barracuda Backup
Ranking in Backup and Recovery
51st
Ranking in Cloud Backup
40th
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
5
Ranking in other categories
No ranking in other categories
Rubrik
Ranking in Backup and Recovery
4th
Ranking in Cloud Backup
4th
Average Rating
9.2
Reviews Sentiment
7.4
Number of Reviews
93
Ranking in other categories
Disaster Recovery (DR) Software (4th)
 

Mindshare comparison

As of May 2025, in the Backup and Recovery category, the mindshare of Barracuda Backup is 0.3%, up from 0.1% compared to the previous year. The mindshare of Rubrik is 7.7%, up from 7.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

Ferrianto Suryanto - PeerSpot reviewer
Offers cost-effective data backup with room for user interface improvements
I work with various Barracuda products based on customer requests, including Barracuda Backup and Barracuda WAF. In the past, I also worked with Barracuda Web Security Gateway, but it has been phased out One valuable feature of Barracuda Backup is that it can be used as thin VMware storage. If…
AmarpreetSingh - PeerSpot reviewer
Optimal data security and management achieved with smooth deployment and strong support
I plan to expand the number of users for Rubrik in the future. Currently, I have approximately 10 to 12 customers on Rubrik, as we are partners to Rubrik and a service provider, SIS. I am working with large to medium organizations, not small ones. Regarding Artificial Intelligence, Rubrik is in the initial phase, and I am expecting more from them. I can give them seven out of ten for their improvements in that area. I would recommend Rubrik to other organizations because it is easy to install, easy to manage, and very compact in terms of a solution, with good support from Rubrik. These features allow it to match from small scale to large scale customers very easily. The number of people who usually take part in maintenance from my side depends on the customer size. For large customers, we involve four to five people, but for small customers, one person is enough. I rate Rubrik eight out of ten.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
10%
Legal Firm
9%
Comms Service Provider
8%
Computer Software Company
12%
Financial Services Firm
11%
Government
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Barracuda Backup?
The pricing is very competitive. Licensing is on a yearly basis, and Barracuda even provides replacements after three years if a device reaches end of life, without any extra charges.
What needs improvement with Barracuda Backup?
Barracuda Backup's support could be improved because sometimes the support team is situated outside the country, leading to time zone issues. Adding AI features for security would also be beneficia...
What is your primary use case for Barracuda Backup?
I am not using Barracuda Backup ( /vendors/barracuda-networks ); I am selling it. The primary use case for my clients is to take the backup. It is used by a range of clients from small to enterpris...
Which would you choose - Rubrik or Veeam Backup & Replication?
Veeam Backup & Replication provides an easy-to-set-up solution to the issue of data storage and recovery. Setting it up is a relatively simple affair. For the most part it prompts you from scre...
What do you like most about Rubrik?
It's easy to manage and has an innovated solution.
What is your experience regarding pricing and costs for Rubrik?
Rubrik's pricing is a little costly. On a scale of one to ten, I would place it as an eight regarding cost.
 

Also Known As

LiveVault
No data available
 

Overview

 

Sample Customers

Ochsner Health System
Driscoll's, Red Hawk Casino, Davies Ward Phillips & Vineberg LLP, Wabash National, Chateau Ste. Michelle Wine Estates, Galliker Transport & Logistics
Find out what your peers are saying about Barracuda Backup vs. Rubrik and other solutions. Updated: April 2025.
851,604 professionals have used our research since 2012.