

Veeam Data Platform and Barracuda Backup are major players in the data protection industry. Veeam Data Platform appears to take the lead due to its comprehensive feature set and high customer satisfaction across various deployment environments.
Features: Veeam Data Platform provides strong backup features, including seamless replication and instant recovery, with an easy-to-use interface known for its granular restore capabilities. Users commend its instant recovery and SureBackup features which ensure reliable data protection. On the other hand, Barracuda Backup is known for its cost-effectiveness, avoiding per-server licensing fees and offering fast restoration capabilities. It provides an efficient model based on data volume rather than server count, making it appealing financially.
Room for Improvement: Veeam Data Platform users have pointed out a need for improved support for physical servers, and more storage platform integration. The complexity of its licensing model and basic reporting has also been mentioned. Barracuda Backup, in contrast, could enhance its user interface and expand integrations beyond VMware and Hyper-V environments. Users express a desire for broader platform compatibility.
Ease of Deployment and Customer Service: Veeam Data Platform is known for its flexibility and accommodates private, hybrid, and on-premises deployments. Additionally, it is praised for its responsive and efficient customer service. Barracuda Backup also supports similar deployment environments, though it leans more towards public cloud usage. It provides good customer service, though some challenges with time zone differences for support have been reported.
Pricing and ROI: Veeam Data Platform is competitively priced with perceived high value, albeit seen as expensive by some. Licensing is CPU or socket-based, with potential savings through bundles. It’s appreciated for reducing management overhead, thereby yielding a notable ROI. Barracuda Backup offers a more straightforward and cost-effective model based on data volume, eliminating server or VM licensing charges. It also offers device replacements every three years at no cost, improving its financial attractiveness.
It not only saves time but also protects data.
Other times I may have to wait longer for solutions if the technical support is less familiar with the product.
From my experience, the technical support from Barracuda receives an eight out of ten.
Sometimes the engineers allocated to our cases appear to be inexperienced as they ask about basic queries we have already tested.
Most cases are handled perfectly.
I would rate their technical support a 10 out of 10.
The escalation from first, second to third tier is sometimes very long-lasting, but the resolve rate is quite high.
Opting for a virtual appliance model provides easier scalability without requiring much licensing or configuration work.
The scalability is sufficient for my clients' use cases.
It involves acquiring additional licenses as needed.
I would rate the scalability part of Veeam Data Platform 10 out of 10 because we have the ability to scale out the product at any time with scale-out backup repositories and can add licenses as needed.
In order to scale Veeam Data Platform, we have to pay a lot more money.
Latency issues only occur due to physical connectivity problems, but with good connectivity, it works well.
In using Barracuda Backup, sometimes the VM has issues and becomes non-functional, requiring support tickets to resolve.
There are no issues with stability in Veeam Data Platform.
I can say the stability of Veeam Data Platform is almost 8 to 9, as the cluster functionality was not there in earlier platforms such as version 12, but is provided in version 13.
The main area for improvement is integration and support for databases.
Integration with vendors other than VMware and Hyper-V would make it more competitive.
Adding AI features for security would also be beneficial as artificial intelligence is always helpful from a security perspective.
The improvement we would like to see is the option to scale Veeam Data up in smaller sections rather than large sections, which requires paying much more.
Reducing it by 20% would make it more accessible to a broader range of customers.
OpenStack is something Veeam Data Platform doesn't support, and they haven't indicated that they will support it in the future.
Makes it cheaper compared to other solutions.
Barracuda even provides replacements after three years if a device reaches end of life, without any extra charges.
I don't consider the price expensive given its importance.
A reduction of 20% in the current cost would make the solution more attractive to clients.
Veeam Data Platform is more expensive than OpenStack because we pay for it in US dollars, while we pay for OpenStack in Egyptian pounds.
The most valuable feature of Barracuda Backup is that it's on the cloud, so there is no need for hardware.
Barracuda email security works effectively with O365, and we have been able to achieve many use cases that other competitive products such as Micro, Fortinet, Trellix, or Forcepoint could not accomplish.
One valuable feature of Barracuda Backup is that it can be used as thin VMware storage.
The platform is user-friendly, comprehensive, and compatible with numerous market solutions, including virtualization and bare metal servers.
The most important aspect of this platform is data security with immutable data in the storage.
Veeam Data Platform is valuable for its stability and the ability to easily contact support for assistance.
| Product | Market Share (%) |
|---|---|
| Veeam Data Platform | 7.6% |
| Barracuda Backup | 1.0% |
| Other | 91.4% |


| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 1 |
| Large Enterprise | 2 |
| Company Size | Count |
|---|---|
| Small Business | 217 |
| Midsize Enterprise | 99 |
| Large Enterprise | 139 |
Barracuda Backup maximizes data protection for businesses by automating and managing backups, providing secure and scalable storage options both on-premises and in the cloud, and simplifying restore processes.
Barracuda Backup is designed to protect critical business data through automated backup processes and efficient disaster recovery. It ensures data integrity while offering secure, scalable storage solutions. Users value its capability to simplify backup management, reduce manual intervention, and support hybrid environments, making it adaptable to different infrastructure setups. The solution's easy installation, reliable data protection, and seamless integration across environments are notable advantages.
What are the key features of Barracuda Backup?Barracuda Backup is deployed across several industries including finance, healthcare, and education, where data protection and quick recovery from disruptions are crucial. It adapts to sector-specific needs and provides reliable backup and recovery solutions, ensuring data security and availability in critical sectors.
Veeam Data Platform is a leader in data resilience, providing businesses with reliable and secure backup, recovery, and advanced data insights. It is designed to combat today's cyber threats while ensuring data remains protected, adaptable, and recoverable.
Engineered to offer a seamless and powerful data resilience experience, Veeam Data Platform helps organizations with intelligent protection beyond just backup. It enables orchestrated and verifiable recovery processes, helping maintain continuous operations. By offering integrated solutions against evolving cyber threats, this platform assures businesses of data availability and precision restoration, empowering them to remain resilient under any circumstances. Its robust security features, coupled with efficient replication and deduplication benefits, deliver confidence in data management across hybrid and cloud deployments.
What features make Veeam Data Platform stand out?Veeam Data Platform is primarily used for managing backup and replication across VMware and Hyper-V environments, supporting both cloud and on-premises infrastructures. In industries managing significant IT services, it assists in disaster recovery and virtual machine protection, enhancing business continuity. Its integration with applications like Microsoft Office 365 ensures reliable data protection and quick recovery, making it beneficial for those looking to streamline operations across diverse deployment scenarios.
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