Veeam Data Cloud for Microsoft 365 and Barracuda Backup compete in the cloud and on-premises backup category. Veeam seems to have the upper hand due to its advanced granular recovery options.
Features: Veeam Data Cloud for Microsoft 365 provides granular recovery options, such as selective restoration of mailboxes and folders, and supports both Office 365 and hybrid environments. It is known for ease of use and stable performance. Barracuda Backup offers fast restoration times and effective email security integration, with features like deduplication supporting on-premises backup needs.
Room for Improvement: Veeam Data Cloud for Microsoft 365 is criticized for its high and complex pricing model and lacks native support for deduplication and fast speeds. There is also a noted need for better integration with other systems. Barracuda Backup could enhance its GUI, address integration limitations with certain databases, and improve technical support response times with AI features for better security management.
Ease of Deployment and Customer Service: Veeam offers versatile deployment options, including on-premises, private, and public cloud environments, and is praised for responsive and high-quality customer service. Barracuda supports both on-premises and public cloud deployments but lacks the same depth of customer support experience as Veeam in terms of timeliness and responsiveness.
Pricing and ROI: Veeam Data Cloud for Microsoft 365 is viewed as expensive, with additional costs for licensing and hardware, but offers good ROI due to robust features and reliable performance. Barracuda Backup is recognized for its cost-effectiveness and straightforward licensing model based on data volume, with a positive ROI due to competitive pricing and consistent performance.
It not only saves time but also protects data.
For Office 365, Microsoft has already done a good job securing their own data center, so additional backup is basically just getting another copy for on-prem safety.
Veeam is a good investment in general.
Other times I may have to wait longer for solutions if the technical support is less familiar with the product.
From my experience, the technical support from Barracuda receives an eight out of ten.
Sometimes the engineers allocated to our cases appear to be inexperienced as they ask about basic queries we have already tested.
My customers have reported that when they open a ticket, even complex issues get resolved swiftly with a remote session.
I find Veeam's customer service and support to be excellent, rating them ten out of ten.
They give us a notification very much in advance if there is a maintenance activity.
Opting for a virtual appliance model provides easier scalability without requiring much licensing or configuration work.
The scalability is sufficient for my clients' use cases.
It is very scalable because all hosting is on the cloud backup.
From organization to organization, the scalability requirement varies.
Veeam Backup is quite scalable.
Latency issues only occur due to physical connectivity problems, but with good connectivity, it works well.
In using Barracuda Backup, sometimes the VM has issues and becomes non-functional, requiring support tickets to resolve.
I have not faced any issues impacting my operations or my customers' operations.
The main area for improvement is integration and support for databases.
Integration with vendors other than VMware and Hyper-V would make it more competitive.
Adding AI features for security would also be beneficial as artificial intelligence is always helpful from a security perspective.
One area that needs improvement is the pricing of Veeam Backup, as it can be expensive at twenty-eight dollars per user for one year.
Rather than giving a help database, which is an ocean of information to search through ourselves, we should be able to open a ticket and have them guide us on how to do it.
Basically, the products, both of the products that we are using, are performing well, and we do not have any problems with it.
Makes it cheaper compared to other solutions.
Barracuda even provides replacements after three years if a device reaches end of life, without any extra charges.
Transitioning to a cloud solution was not cost-effective for us.
The initial onboarding plus the initial expenses are slightly more when compared to another cloud-to-cloud backup.
The most valuable feature of Barracuda Backup is that it's on the cloud, so there is no need for hardware.
Barracuda email security works effectively with O365, and we have been able to achieve many use cases that other competitive products such as Micro, Fortinet, Trellix, or Forcepoint could not accomplish.
One valuable feature of Barracuda Backup is that it can be used as thin VMware storage.
The most valuable features of Veeam Backup for Microsoft 365 are its intuitive interface, ease of use, and unlimited capacity for backup and restore.
I have utilized the granular recovery options for recovery mailbox and OneDrive.
The most beneficial thing is that it is admin-friendly, with no complicated menu structure.
| Product | Mindshare (%) |
|---|---|
| Veeam Data Cloud for Microsoft 365 | 3.1% |
| Barracuda Backup | 1.1% |
| Other | 95.8% |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 1 |
| Large Enterprise | 2 |
| Company Size | Count |
|---|---|
| Small Business | 38 |
| Midsize Enterprise | 21 |
| Large Enterprise | 17 |
Barracuda Backup maximizes data protection for businesses by automating and managing backups, providing secure and scalable storage options both on-premises and in the cloud, and simplifying restore processes.
Barracuda Backup is designed to protect critical business data through automated backup processes and efficient disaster recovery. It ensures data integrity while offering secure, scalable storage solutions. Users value its capability to simplify backup management, reduce manual intervention, and support hybrid environments, making it adaptable to different infrastructure setups. The solution's easy installation, reliable data protection, and seamless integration across environments are notable advantages.
What are the key features of Barracuda Backup?Barracuda Backup is deployed across several industries including finance, healthcare, and education, where data protection and quick recovery from disruptions are crucial. It adapts to sector-specific needs and provides reliable backup and recovery solutions, ensuring data security and availability in critical sectors.
Veeam Data Cloud for Microsoft 365 is an industry-leading SaaS backup solution that protects your critical Microsoft 365 workloads (Exchange, SharePoint, OneDrive, and Teams) and Microsoft Entra ID from accidental deletions, ransomware, misconfigurations, and compliance gaps. There's no infrastructure to manage or storage to size. Just reliable, scalable protection at a predictable per-user price with unlimited storage included.
Why IT teams choose Veeam Data Cloud for Microsoft 365:
•Single platform simplicity: Protect Microsoft 365 and Entra ID with one modern web-based console, with all maintenance, patching, and updates handled by Veeam.
•Granular, fast recovery: Recover exactly what you need, whether it’s a single deleted email, a OneDrive file, or thousands of objects at scale, with Premium plan restore speeds up to 3–5 TB per hour.
•Advanced threat detection: Patent-pending ransomware and malware detection monitors your environment in real time, giving you instant visibility into threats before they spread.
•Zero-trust security foundation: Service-level immutability, MFA, 256-bit encryption, customer-managed encryption keys (BYOK), IP-range restrictions, and role-based access controls keep your backups secure and tamper-proof.
•Data sovereignty: Choose your backup storage region to meet local compliance requirements, including GDPR, HIPAA, SOX, and DORA.
•Unlimited storage: No surprises. Storage costs stay flat as your data grows, with no hidden fees for major capabilities.
•Self-service restore: End users recover their own Microsoft 365 data without opening a support ticket (and you get your day back).
•Lower your TCO: Customers switching from self-managed backup consistently report significant total cost of ownership savings by eliminating storage, infrastructure, and IT management overhead. Plus, you can save additional cost by bundling with Entra ID protection.
Trusted by more than 25 million protected Microsoft 365 users worldwide, Veeam Data Cloud for Microsoft 365 delivers the industry's most comprehensive SaaS backup, covering everything from daily operational recovery to large-scale ransomware recovery.
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