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BeyondTrust Password Safe vs LastPass comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
BeyondTrust Password Safe enhances compliance and security, offering rapid returns, cost-efficiency, automation, and easy privileged account management.
Sentiment score
5.5
Users experienced positive ROI with LastPass by increasing productivity, reducing support calls, and improving security through streamlined password management.
Next year, we may add another BeyondTrust element because the overall experience has been good.
 

Customer Service

Sentiment score
6.9
BeyondTrust Password Safe support is praised for responsiveness and expertise, but documentation and complex issue resolution need improvement.
Sentiment score
5.0
LastPass customer service is mixed, with positive comments on quick help, but issues with contact difficulty and email support.
One person gets aligned for troubleshooting and maintenance activities during their downtime, and within an hour, they complete these tasks.
The tickets for minor issues have been resolved efficiently.
I found the technical support from BeyondTrust to be very good.
 

Scalability Issues

Sentiment score
7.6
BeyondTrust Password Safe is scalable, integrates with systems, and supports diverse environments for both small businesses and enterprises.
Sentiment score
6.2
LastPass efficiently manages passwords for businesses, integrates seamlessly with devices, and offers strong multi-user management despite minor performance dips.
BeyondTrust Password Safe is scalable and stable from my perspective, as if you increase your CPU and RAM, you can use as many user licenses as you want on a single platform.
If using the built-in database, it requires good knowledge in Microsoft SQL, which could complicate scalability.
In my experience, the scalability of BeyondTrust Password Safe is also a nine.
 

Stability Issues

Sentiment score
7.6
BeyondTrust Password Safe is mostly stable and intuitive, though some experience occasional crashes and require substantial management efforts.
Sentiment score
6.6
Users praise LastPass for its reliability, security features, cross-platform performance, and efficient autofill, despite occasional minor glitches.
The solution is very stable.
 

Room For Improvement

BeyondTrust Password Safe needs better documentation, support, integration, UI updates, and optimized pricing for enhanced user satisfaction.
Users criticized LastPass for slow performance, sync issues, security concerns, poor customer service, and an outdated design.
SaaS-based applications and other things should be included, along with their password management options for web applications.
There are limitations when accessing or creating connectors for each application.
This would help in identifying suspicious activities immediately when users log in.
 

Setup Cost

BeyondTrust Password Safe provides cost-effective subscription licensing based on managed assets, offering flexibility and affordability without hidden fees.
<p>LastPass offers affordable plans for Teams and Enterprises, praised for security, user management, performance, and customer support.</p>
My experience with the pricing, setup cost, and licensing of BeyondTrust Password Safe is good because we have an asset-based license, not a user-based one, allowing us to add many clients with privilege access.
Pricing is managed by a different team, however, I know it's less expensive than CyberArk Privilege Access.
It is cost-effective compared to other solutions.
 

Valuable Features

BeyondTrust Password Safe provides session recording, password rotation, intuitive interface, streamlined management, and essential reporting for secure account oversight.
Users praise LastPass for its strong security, password management, autofill, cross-device sync, and business features like shared folders and admin controls.
The most effective features of BeyondTrust Password Safe are password management and session recording.
The most valuable feature of BeyondTrust Password Safe is the Privilege Access Management control, and the session monitoring is particularly useful for mitigating risk.
The flexibility of the licensing model is significantly better as it offers both unlimited users and unlimited devices, unlike Delinea, which is based on the number of users.
 

Categories and Ranking

BeyondTrust Password Safe
Ranking in Enterprise Password Managers
7th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
26
Ranking in other categories
Privileged Access Management (PAM) (9th)
LastPass
Ranking in Enterprise Password Managers
17th
Average Rating
7.4
Reviews Sentiment
6.3
Number of Reviews
12
Ranking in other categories
Single Sign-On (SSO) (22nd), AIOps (28th)
 

Mindshare comparison

As of July 2025, in the Enterprise Password Managers category, the mindshare of BeyondTrust Password Safe is 3.5%, up from 3.0% compared to the previous year. The mindshare of LastPass is 3.0%, up from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Password Managers
 

Featured Reviews

Ali Hatamleh - PeerSpot reviewer
Smart tooling streamlines account organization and access through advanced grouping features
The features I find valuable in Password Safe include password retention and management, session privilege monitoring, live monitoring and recording, and the use of PS automation scripts for creating connections. The smart tooling and smart group features are also important as, after finalizing discovery, they auto-collect accounts in the environment and organize them in Smart Groups for easy access.
MK
Straightforward to set up, good support, intuitive to use, and offers good value for the cost
The most valuable feature is being able to use a single master password to access all of your other passwords. One feature that is really important to us is the ability to create secure notes. In our scenario, these are notes such as how to get some of our devices on the network. They are processes and procedures that we don't want anybody else to see, especially within the IT department. It's a small department and we have very many processes that we use, but not on a daily basis, so we aren't going to remember them. By using LastPass and secure notes, we can go back to those notes in a secure fashion and remind ourselves how to do certain things. For instance, how to create a test database for accounting, which is something that we do once a year. We don't want that to be out in a non-secure fashion, where somebody in the public can see it.
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
15%
Manufacturing Company
9%
Government
8%
Computer Software Company
14%
Financial Services Firm
10%
University
8%
Insurance Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for BeyondTrust Password Safe?
My experience with BeyondTrust Password Safe's pricing, setup cost, and licensing has been positive, primarily due to its asset-based licensing model. This is a significant advantage for us because...
What needs improvement with BeyondTrust Password Safe?
While generally a strong product, BeyondTrust Password Safe has a few areas that could use some polish. From an administrator's viewpoint, we sometimes see keystroke capturing fail. More significan...
What is your primary use case for BeyondTrust Password Safe?
The main purpose of BeyondTrust Password Safe is for Privileged Access Management, with session monitoring being very effective for risk mitigation. It ensures we adhere to the control standards se...
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Also Known As

BeyondTrust PowerBroker Password Safe
LastPass Business, LastPass Enterprise, Lastpasss
 

Overview

 

Sample Customers

Aera Energy LLC, Care New England, James Madison University
Deakin University, Duke University, Code.org, Influitive, PeopleKeys, SMA Technologies, Skynamo
Find out what your peers are saying about BeyondTrust Password Safe vs. LastPass and other solutions. Updated: June 2025.
860,592 professionals have used our research since 2012.