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BigFix vs CrowdStrike Falcon comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 9, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BigFix
Ranking in Endpoint Protection Platform (EPP)
22nd
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
97
Ranking in other categories
Configuration Management (6th), Patch Management (2nd), Unified Endpoint Management (UEM) (4th)
CrowdStrike Falcon
Ranking in Endpoint Protection Platform (EPP)
2nd
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
127
Ranking in other categories
Security Information and Event Management (SIEM) (6th), Threat Intelligence Platforms (1st), Endpoint Detection and Response (EDR) (1st), Extended Detection and Response (XDR) (1st), Attack Surface Management (ASM) (1st), Identity Threat Detection and Response (ITDR) (3rd), AI-Powered Cybersecurity Platforms (1st)
 

Mindshare comparison

As of May 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of BigFix is 1.1%, up from 0.8% compared to the previous year. The mindshare of CrowdStrike Falcon is 10.9%, up from 9.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Bella Yakoby - PeerSpot reviewer
Offers third-party patching feature, good scalability, and enhance endpoint management capabilities
From the perspective of the team that's handling the environment, it's not so user-friendly compared to other solutions, the competitors. We hire new teams from time to time, and they are complaining, look, although BigFix is very robust and cross-platform, it's not so fun to work with. The user interface for the technical teams is not so advanced. It's not so intuitive compared to SCCM, compared to ManageEngine. And this is the fact that they have, with the teams, because they have the rejection. The look and feel of the system are old-fashioned. For new employees, it's less easy to find someone I don't need to educate on how to work with BigFix. Although it's easy, it's not as intuitive as the other solutions, and the functionality of the other solutions is less advanced. Let's summarize: The user interface has to be changed from the perspective of the teams that are managing the product. It's old school.
Chintan-Vyas - PeerSpot reviewer
Easy to set up with good behavior-based analysis but needs a single-click recovery option
Most organizations are currently looking for a scheduled scan to meet their compliance needs. Other players like Symantec and Trend Micro, FireEye, et cetera, are still providing the signature-based regular scheduled scans also, which is not available in CrowdStrike. That is one parameter that we feel should be there in CrowdStrike. CrowdStrike is only working on the dynamic or the files under execution. CrowdStrike is not scanning the static files. The product could be more accurate in terms of performance. We'd like to have a single-click recovery option. With some machines getting corrupted by malware, we need an easy way to start with a blank slate if things happen. That one feature should be there in the EDR.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of BigFix is the reporting tool and patching Windows."
"It is a one-stop tool that allows you to do everything. It supports reporting, vulnerability management, patch management, and configuration. All things can be done in one tool."
"My company provides support services to a lot of customers and companies. We have reduced a huge amount of man-effort. Along with the man-effort, we have reduced the timeline to fix the compliance and security gaps. We have an unbroken record. The documentation clearly says that we have done the patching of newly released patches, including Microsoft and third-party patches, in up to 80% of the computers, within 72 hours of the release of the production. That was a very massive benefit that we have seen. When I talk about the 80% endpoints, it is 100 or 200. I am talking about 25,000 endpoints."
"It has improved reliability upon delivery of software and has also helped reduce software expenses. The extensibility of BigFix helps to create custom solutions where we may have considered purchasing something instead."
"We receive the patches automatically, and BigFix spreads them automatically to our endpoints."
"The patch management and the BigFix Inventory have been the most valuable features."
"I recommend BigFix to others."
"The architecture for patching and the 100% correct reporting makes BigFix stand apart from other solutions."
"The best benefit of CrowdStrike Falcon is 99% MITRE coverage."
"The 10 hours a week that we are freeing up from having to manage and monitor our AV solution has really allowed us to focus on other areas of the business. This has been a huge return on investment."
"CrowdStrike Falcon has done an excellent job at detecting breaches. It has allowed us to stay in business and keep our systems up."
"The most useful feature is that we do not need to install or keep signature files. Regular scanning that consumes a lot of computer resources is not needed."
"At this point what is most valuable is the interface, which is easy to navigate."
"It seems to do a pretty good job of protecting the host. It offers good insights that it gives you when it has a detection. It's pretty incredible."
"Falcon's best feature is its detection and blocking of threats."
"The key aspect of CrowdStrike Falcon is its behavioral detection approach."
 

Cons

"For improvements, it would be good if BigFix supported more databases. Currently, it only supports DB2 and Microsoft SQL. Adding support for other databases like Oracle would be beneficial."
"The only thing that I don't like about BigFix is that it does not support other devices such as printer firmware, router firmware, and things like that. I will be happy if I can control everything and get everything else in there, even if it is just a line item. They can do some enhancements to the Web UI. I am trying to get customers to be able to manage their environment by using Web UI, and it would be good if we can delete endpoints by using Web UI. We should also be able to generate Excel content or data tables from the Web UI without having to go to the console. It is small stuff, and it drives me crazy that I have to go to another console to do these things."
"BigFix should improve its compatibility with other platforms, such as Linux."
"The product should become cloud-based. Also, the peer nesting ability of the product is a little backward."
"The solution could improve by adding support drivers for different systems and equipment. When you have a lot of different computers if they could fix how to install any updates, firmware, or drivers for different systems or servers it would be good."
"We need a much better multi-tenant option."
"I'm looking for them to make big web UI improvements."
"I would like to see a web UI SDK so we could take what is provided currently and be able to build our own customized web UI for particular customers that want to sell service."
"The pricing structure should allow for some flexibility."
"They should provide us with good visibility for everything."
"CrowdStrike Falcon could be enhanced by extending its security capabilities to include NDR and XDR."
"CS Falcon sensing capabilities for non-domain machines should be enhanced since the agent doesn't detect the neighbor's IP Address and/or any anomaly which was identified in the network for the non-domain machine."
"I would like them to improve the correlation of data in the search algorithms. When we run an investigation, malware, phishing, etc., I want to look at multiple endpoints at once to correlate that data to see the likenesses, e.g., how are they not alike or what systems and processes are running across those systems? I don't want to have to run the same search in their Spotlight module five, 10, 15, or 100 times to get 100 different results, copy that data out, and then correlate it on my own. In a very simple way, I want to be able to load up a comma-delimited list giving me the spotlight data on these X amount of hosts, letting me search for it quickly. We have had to go back to CrowdStrike, and say, "Our search are taking far too long for even one host." They did bump up the cores and that did improve performance, but it is still kind of slow to get that Spotlight data. That is probably our biggest pain point. I think that needs some help. I understand this kind of information access is probably not the easiest thing to do. It is probably a big ask depending on how their back-end is setup."
"CrowdStrike Falcon could improve if it became an XDR. When we look only to an end-point, we lost the context of the environment. I know it's another line of design of the product. However, if CrowdStrike becomes an XDR, it could be very good."
"CrowdStrike needs to quit making up stuff about its features and functionality to bash its competition."
"CrowdStrike Falcon could improve by having an easier way to search and use the interface for extracting queries from the data. The interface could improve."
 

Pricing and Cost Advice

"So, the pricing is slightly more expensive than the others. I have to keep buying licenses every time I add a new device."
"I would stay with the Managed Virtual Server license model, which is a 1-to-1 license per OS whether it is virtual or physical."
"You get what we call the Platform Edition, which you get for free. The patch service is maybe $0.50 per workstation per month. Then there's the basic server cost, which is about $1.50 per server per month. You also get into Lifecycle which does power management, OSD remote control, and those types of things, and that might be about 10 times the price - which works out to about $13 per server and, maybe $5 per workstation per month."
"Compliance, inventory, and licensing are really pricey. They should lower the price. It discourages users from getting onboard."
"The price of BigFix could be lower. However, I am always seeking a lower price."
"The price is very fair."
"On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing one out of ten."
"Its price is very reasonable."
"The solution's pricing is great for us."
"We pay between $30-50 per user for a yearly license, which is more expensive than SentinelOne or Bitdefender. However, CrowdStrike gives better value for money."
"The cost of CrowdStrike Falcon could be reduced. It is quite expensive if you compare it to other solutions, such as Blue Coat, Symantec, McAfee, or Kaspersky."
"In my opinion, the pricing of CrowdStrike Falcon seems aggressive."
"It has an annual license, and it is not that expensive."
"The price is fixed with no room for negotiation."
"The price is too high."
"All I can say about the licensing cost is that it's negotiable."
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Top Industries

By visitors reading reviews
Educational Organization
44%
Financial Services Firm
9%
Government
7%
Computer Software Company
6%
Computer Software Company
15%
Financial Services Firm
10%
Manufacturing Company
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BigFix?
The most valuable features of the solution are Windows patching and the hardware and software inventory.
What is your experience regarding pricing and costs for BigFix?
The pricing is competitive, but not the most competitive.
What needs improvement with BigFix?
Implementing a business solution with BigFix has some issues, primarily concerning the time required for distribution to clients if there are too many. Building a management console is quick and si...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions that are very scalable, secure, and user-friendly. Cortex XDR by Palo Alto offers ...
How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing user interface that makes setup easy and seamless. CrowdStrike Falcon offers a cl...
How does Microsoft Defender for Endpoint compare with Crowdstrike Falcon?
The CrowdStrike solution delivers a lot of information about incidents. It has a very light sensor that will never push your machine hardware to "test", you don't have the usual "scan now" feature ...
 

Also Known As

Tivoli Endpoint Manager
CrowdStrike Falcon, CrowdStrike Falcon XDR, CrowdStrike Falcon Threat Intelligence, CrowdStrike Identity Protection, CrowdStrike Falcon Surface
 

Overview

 

Sample Customers

US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
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Find out what your peers are saying about BigFix vs. CrowdStrike Falcon and other solutions. Updated: April 2025.
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