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BigFix vs Intercept X Endpoint comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BigFix
Ranking in Endpoint Protection Platform (EPP)
22nd
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
97
Ranking in other categories
Configuration Management (6th), Patch Management (2nd), Unified Endpoint Management (UEM) (4th)
Intercept X Endpoint
Ranking in Endpoint Protection Platform (EPP)
10th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
104
Ranking in other categories
Endpoint Detection and Response (EDR) (9th), ZTNA (9th), Managed Detection and Response (MDR) (8th), Extended Detection and Response (XDR) (11th), Ransomware Protection (3rd)
 

Mindshare comparison

As of May 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of BigFix is 1.1%, up from 0.8% compared to the previous year. The mindshare of Intercept X Endpoint is 1.7%, down from 4.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Bella Yakoby - PeerSpot reviewer
Offers third-party patching feature, good scalability, and enhance endpoint management capabilities
From the perspective of the team that's handling the environment, it's not so user-friendly compared to other solutions, the competitors. We hire new teams from time to time, and they are complaining, look, although BigFix is very robust and cross-platform, it's not so fun to work with. The user interface for the technical teams is not so advanced. It's not so intuitive compared to SCCM, compared to ManageEngine. And this is the fact that they have, with the teams, because they have the rejection. The look and feel of the system are old-fashioned. For new employees, it's less easy to find someone I don't need to educate on how to work with BigFix. Although it's easy, it's not as intuitive as the other solutions, and the functionality of the other solutions is less advanced. Let's summarize: The user interface has to be changed from the perspective of the teams that are managing the product. It's old school.
Khandokar Rabbi - PeerSpot reviewer
Used for endpoint security, ransomware protection, virus protection, and server security
Intercept X Endpoint is deployed on the cloud in our organization. Previously, we had two ransomware attacks when we were using Kaspersky as an endpoint security. We didn't face any ransomware attacks after using Intercept X Endpoint for endpoint security. Intercept X Endpoint has simplified our malware detection. Since we have already implemented the policies in the cloud, all the malware is automatically detected. The solution also detects and removes new malware that can also come from the cloud AI engine. Integrating Intercept X Endpoint with our current security infrastructure was very easy. In my opinion, Sophos is a better solution because we are using Sophos endpoint security and network security. These two things sync with each other and monitor the packets and network traffic. No other vendor has simultaneous devices to check everything. I would recommend the solution to other users. Overall, I rate the solution an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It allows for visibility into the OT, the industrial environments, that didn't exist before which is a big piece and has benefited my organization. Second, the speed at which people can patch is night and day versus SCCM scan or another similar solution."
"All the vendor patches are synchronized automatically."
"BigFix is a great product. The flexibility of putting together your own relevance and retrieving custom data from any one of your agents is a valuable feature. It is one of my favorite features because if a boss asks me, "How many of these devices do we have?", I can put together a report in two seconds."
"Patch management, because it very much improved the patch compliance and has the capability to manage Windows and non-Windows clients."
"I’ve found patching to be the most valuable feature of the solution."
"We are able to go from patching thousands of machines by twenty to thirty people to one person."
"The architecture for patching and the 100% correct reporting makes BigFix stand apart from other solutions."
"It's easy to use, not complicated."
"I am impressed with the tool's common dashboard feature. The solution is also easy to deploy and manage. Reporting is also easy with the software."
"The solution's initial setup process was straightforward."
"The security on offer is pretty good. We are happy with it."
"The patches on offer are very helpful."
"After that, the client switched to Sophos to get the protection they lacked. It either works or it doesn’t and Sophos works."
"There do not seem to be any limitations to the scalability of this product."
"The updates and a lot of the day-to-day fiddling that you would have to do with it, can all be done from the cloud so it's easy to manage, and very easy to administer."
"It does its job — it protects us from viruses. We don't really interact with it very much."
 

Cons

"The scalability of the web UI product doesn't scale to the size that we need for our implementation so it needs to expand. I would also like to see the capability to develop on the back of the web UI capability. There are lots of web features and integrations that we could do with web UI that it would be nice to be able to put on top of what's already there, rather than waiting for IBM to develop what we need."
"The deployment has room for improvement and can be more streamlined."
"Implementing a business solution with BigFix has some issues, primarily concerning the time required for distribution to clients if there are too many."
"While performing integration, we face many issues with IBM solution. We need detailed information about those issues that can help users to mitigate them."
"The solution needs to improve console speed. I would like to see one console that does everything. It doesn't need to have a big client console."
"The tool should be more friendly in terms of Web UI and should be having better vulnerability scanning mechanisms so a third-party application is not required to fulfill that aspect."
"I'd definitely like to see additional feature parody in the web UI versus the console. There are certain things that you can only do in the console and they're very cumbersome to do, like secure parameters, for example. That's definitely something that has a wide degree of utility but it needs to be easier to surface. At this particular juncture between the transition, between the legacy console and the web UI, it's hard to justify dealing with the cumbersome aspects of the legacy console when theoretically everything's been through the web UI."
"They don't have a proper mobile device management capability. They're working on it, however, that's the one thing that needs improvement so that you can have full unified endpoint management."
"Sophos Intercept X could improve on its setup process. They could make it easier to have a baseline set up for the system, or at least provide more understanding of what the baseline is when you first install it. This could be a matter of lack of training on my part, but it's difficult to receive training on solutions that are not Cisco. Cisco is the only vendor with classes or courses."
"They might want to offer an MSP model for licensing, to offer the solution as a software as a service."
"The deployment part needs to be improved."
"From the management side, we receive detailed information. Sophos has many features, such as Threat Hunting but that comes with the XDR version of the solution. There's Sophos Intercept X and then there's Sophos Intercept X with XDR technology. We bought the XDR and then now the MTR, Managed Threat Response version available too. They have different packages for clients which gives them different options to pick from. If Sophos could combine more features into one package it would be beneficial."
"It would be a value-add if they can include integration with other technologies or solutions, like Fortinet, Blue Coat, etc."
"The graphical interface could improve. Additionally, adding less expensive mobile device support would be helpful. Other solutions have this feature."
"The pricing could be a bit lower to match the normal retail pricing."
"When we load Intercept X, it puts a load on the device. When it is scanning, it slows down the device. A system with basic specifications completely slows down till the scan is complete. They should improve this part."
 

Pricing and Cost Advice

"So, the pricing is slightly more expensive than the others. I have to keep buying licenses every time I add a new device."
"The tool's price continues to go up. The cost per endpoint can vary, ranging from approximately 30 to 80 dollars per year. Compared to other products, pricing is in the middle. You need to buy an additional database license, but most users already have it."
"The product is less costly when compared to other solutions, and this is a good solid solution for what we have paid."
"The license is subscription-based."
"The price is reasonable, but our customers find it expensive."
"The price of the solution is high. There are not any additional fees from the standard license."
"The price of BigFix could be lower. However, I am always seeking a lower price."
"You get what we call the Platform Edition, which you get for free. The patch service is maybe $0.50 per workstation per month. Then there's the basic server cost, which is about $1.50 per server per month. You also get into Lifecycle which does power management, OSD remote control, and those types of things, and that might be about 10 times the price - which works out to about $13 per server and, maybe $5 per workstation per month."
"Licensing fees are paid monthly."
"The solution offers both a three-year license and an annual license. I would rate the product's pricing a one out of ten."
"It was fairly and reasonably priced."
"The price of Sophos Intercept X is competitive."
"We have bought a three-year license."
"The price of the solution is average compared to the market."
"There is a license required to use this solution."
"As I am not responsible for paying the bills I cannot comment on the pricing."
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Top Industries

By visitors reading reviews
Educational Organization
44%
Financial Services Firm
9%
Government
7%
Computer Software Company
6%
Computer Software Company
20%
Manufacturing Company
7%
Financial Services Firm
6%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BigFix?
The most valuable features of the solution are Windows patching and the hardware and software inventory.
What is your experience regarding pricing and costs for BigFix?
The pricing is competitive, but not the most competitive.
What needs improvement with BigFix?
Implementing a business solution with BigFix has some issues, primarily concerning the time required for distribution to clients if there are too many. Building a management console is quick and si...
How does Crodwstrike Falcon compare with Sophos Intercept X?
I like that Crowdstrike Falcon allows me to easily correlate data between my firewalls. Its detection and machine learning are very valuable features. Crowdstrike Falcon also successfully prevents ...
What is your experience regarding pricing and costs for Sophos Intercept X?
I would describe it as economical, but not much cheaper than other solutions.
 

Also Known As

Tivoli Endpoint Manager
Sophos Intercept X
 

Overview

 

Sample Customers

US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
Flexible Systems
Find out what your peers are saying about BigFix vs. Intercept X Endpoint and other solutions. Updated: April 2025.
851,604 professionals have used our research since 2012.