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BigFix vs SentinelOne Singularity Complete comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BigFix
Ranking in Endpoint Protection Platform (EPP)
23rd
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
97
Ranking in other categories
Configuration Management (6th), Patch Management (2nd), Unified Endpoint Management (UEM) (4th)
SentinelOne Singularity Com...
Ranking in Endpoint Protection Platform (EPP)
3rd
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
198
Ranking in other categories
Anti-Malware Tools (2nd), Endpoint Detection and Response (EDR) (2nd), Extended Detection and Response (XDR) (2nd)
 

Mindshare comparison

As of July 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of BigFix is 1.1%, up from 0.8% compared to the previous year. The mindshare of SentinelOne Singularity Complete is 4.5%, down from 5.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Bella Yakoby - PeerSpot reviewer
Offers third-party patching feature, good scalability, and enhance endpoint management capabilities
From the perspective of the team that's handling the environment, it's not so user-friendly compared to other solutions, the competitors. We hire new teams from time to time, and they are complaining, look, although BigFix is very robust and cross-platform, it's not so fun to work with. The user interface for the technical teams is not so advanced. It's not so intuitive compared to SCCM, compared to ManageEngine. And this is the fact that they have, with the teams, because they have the rejection. The look and feel of the system are old-fashioned. For new employees, it's less easy to find someone I don't need to educate on how to work with BigFix. Although it's easy, it's not as intuitive as the other solutions, and the functionality of the other solutions is less advanced. Let's summarize: The user interface has to be changed from the perspective of the teams that are managing the product. It's old school.
Asim Naeem - PeerSpot reviewer
It integrates well with other platforms, is user-friendly, and is stable
SentinelOne Singularity Complete integrates with our other security solutions, correlating data from NDR, ADR, SIEM, and XDR tools. All this information is consolidated within SentinelOne, providing a centralized access point. SentinelOne Singularity Complete has helped us streamline our security operations by consolidating multiple solutions into a single platform. We are currently in the process of acquiring a threat intelligence platform to complete our security stack. We use Ranger to monitor our network and track connected devices. This is crucial because it helps us quickly identify unauthorized machines connected to our infrastructure, including personal devices. We have additional security measures in place, but Ranger provides an extra layer of protection. It also alerts us if the SentinelOne Singularity Complete agent is missing from any new or existing machines, allowing us to take appropriate action. SentinelOne Ranger's agentless and hardware-independent nature is crucial for our environment with 26,000 endpoints, as manual management of such a large number would be extremely challenging. Ranger uses a multi-layered approach to prevent vulnerable devices from being compromised. We employ scanners, network configurations, and a risk scanner to assess devices, endpoints, servers, and cloud infrastructures. Vulnerability reports and timelines for remediation are shared with device owners or custodians. This proactive strategy enables us to address vulnerabilities efficiently and secure our infrastructure. SentinelOne Singularity Complete has significantly enhanced our security posture. While no system is impenetrable, this solution has brought us closer to achieving a high level of protection, ensuring we maintain at least a 90 percent security level. Our team is dedicated to refining alerts and eliminating false positives from our solutions. Additionally, a team is responsible for identifying and excluding alerts from the solution. We can manually expedite this process by reviewing these elements and utilizing our security tools. We have been able to reduce the alert volume by 20 percent. Our 30-member Security Operations Center team has been able to redirect their focus to other tasks due to the time saved after implementing SentinelOne Singularity Complete. SentinelOne Singularity Complete has helped us improve our mean time to detect threats, which we accomplish using the Vigilance service for detection and response. SentinelOne Singularity Complete has helped us decrease our organizational risk. We utilize the Security Scorecard to manage our security posture, which has remained steady at 90 percent.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Pre-packaged support for many third-party applications such as Adobe, Google, Mozilla, Sun (Java), WinZip, and others."
"We rely on BigFix as part of our consulting engagements. It's more efficient from a visibility and discovery standpoint on the initial phase, the consulting engagement. It also increases our efficiencies on the remediation phase of our engagements."
"Software distribution and patch management are the most valuable."
"The older version of the tools that I use also included the connectivity aspect, and the fact that the tool now has it separate from the collection of usage data makes the deployment of these tools much easier."
"All the vendor patches are synchronized automatically."
"It's enabled us to have a highly successful endpoint patching program for the past decade. It's been enormously successful there. It's also become a core part of many of our business processes, from compliance monitoring of endpoints, encryption management, key escrow, and local administrator password escrow. It's built into our inventory. It's very much everywhere."
"The patch management and the BigFix Inventory have been the most valuable features."
"The most valuable features of the solution are Windows patching and the hardware and software inventory."
"The visibility component is the most valuable feature."
"Singularity Complete has helped reduce alerts."
"All of the features are valuable. The way that it integrates into management with fault correction capabilities over is especially valuable. Any of the full gamut of the features that it provides are useful to us."
"The terminating or killing remediation process that they use is top-notch. Pretty much anything that is even remotely malicious gets blocked by it within seconds. That is important for us. We have thousands of endpoints with tens of thousands of users. It is hard to do good security for that many people without some kind of automated detection and response. That is what SentinelOne does for us. It helps us automate that process."
"It gives you good visibility of any threats or vulnerabilities that you might have on your network."
"Whether our endpoints are running on Windows, Mac, Linux, or any flavor of operating systems, and even mobile devices, we can have a central dashboard through which we can do complete user management and policy management. We can have a complete security posture organization-wise, department-wise, or business-wise."
"In terms of the engines that SentinelOne uses, it has stopped various scripts from running and it's highlighted lateral movement that we weren't expecting."
"The most valuable features are asset tracking, patching, endpoint tagging, and policy updates."
 

Cons

"The product is quite buggy and complicated to use."
"Relay selection and availability needs improvement as an incorrect relay selected can cause network chokes."
"One aspect that could be improved is the speed of the console. Sometimes it can be slow, which is something that needs to be addressed."
"BigFix could improve its asset management capabilities to discover assets, including hardware."
"The tool should be more friendly in terms of Web UI and should be having better vulnerability scanning mechanisms so a third-party application is not required to fulfill that aspect."
"I would like to see more emphasis on using the web console, to have the same power as the full fat client console that they do they now. It's a lighter way to log in and it would be faster for our operators to do their work. The console tends to take a long time for a large number of clients."
"In order to derive maximum benefit from BigFix, it is essential that we configure all of its features and implement them effectively. If the automation could be improved we would be able to mitigate the risks associated with zero-day threats."
"Implementing a business solution with BigFix has some issues, primarily concerning the time required for distribution to clients if there are too many."
"One disadvantage of SentinelOne Singularity Complete is that the agent doesn't auto-update, and my company found it more complicated than usual to get the agent updated and keep it updated."
"I would like to improve the reports because they are not so customizable and we would like more info from them."
"Everything is now offered as a service, so the console and the licensing model can be improved to make things easier, especially when updating new versions of the software."
"I would have liked the dashboard to be more user-friendly."
"The MDM functionality and maturity still need improvement."
"While SentinelOne Singularity Complete effectively visualizes security data across our solutions, requiring extensive manual effort for analysis limits its effectiveness. I would therefore rate it a seven out of ten."
"I'd like to see more documentation."
"In the beginning, we had some issues with their product on some of the Windows 32-bit operating systems."
 

Pricing and Cost Advice

"The license is subscription-based."
"Its price is very reasonable."
"So, the pricing is slightly more expensive than the others. I have to keep buying licenses every time I add a new device."
"Compliance, inventory, and licensing are really pricey. They should lower the price. It discourages users from getting onboard."
"You get what we call the Platform Edition, which you get for free. The patch service is maybe $0.50 per workstation per month. Then there's the basic server cost, which is about $1.50 per server per month. You also get into Lifecycle which does power management, OSD remote control, and those types of things, and that might be about 10 times the price - which works out to about $13 per server and, maybe $5 per workstation per month."
"I can estimate the reduced cost of servers maintenance to approximatively $500,000."
"You are charged per server and per workstation when using BigFix. ManageEngine is a lot cheaper than BigFix. There are some additional costs, such as support."
"There's not much big cost. We only have to pay the agents' cost for the server, and for the systems."
"The price of SentinelOne is on the higher side compared to other solutions, such as Symantec."
"You have to look at the kinds of problems you can end up with and the fact that you want security against them, and then SentinelOne is not expensive."
"My understanding is that we did a pretty good deal on SentinelOne. A part of that is because we were their customers very early on, and we also use their products a lot. We are interested in the new products that come out. We go to their demos, and we go to their events. We do save a lot of money. It is not cheap, but it is worth it. We spend a lot of money on a lot of things, and most of them do not do as much as SentinelOne."
"SentinelOne was half the price of CrowdStrike."
"After negotiations, the pricing was found to be fair."
"The pricing is comparable with other vendors but some customers find it a bit costly."
"It's around $8 per client per month."
"This solution is less expensive than its competitors."
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Top Industries

By visitors reading reviews
Educational Organization
23%
Financial Services Firm
12%
Government
9%
Computer Software Company
8%
Computer Software Company
19%
Manufacturing Company
8%
Financial Services Firm
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BigFix?
The most valuable features of the solution are Windows patching and the hardware and software inventory.
What is your experience regarding pricing and costs for BigFix?
The pricing is competitive, but not the most competitive.
What needs improvement with BigFix?
While performing integration, we face many issues with IBM solution. We need detailed information about those issues that can help users to mitigate them. The problem was related to the hardware co...
Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. The ability to reverse damage caused by ransomware with minimal interruptions to...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...
 

Also Known As

Tivoli Endpoint Manager
Sentinel Labs, SentinelOne Singularity
 

Overview

 

Sample Customers

US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank
Find out what your peers are saying about BigFix vs. SentinelOne Singularity Complete and other solutions. Updated: June 2025.
860,592 professionals have used our research since 2012.