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Bitdefender GravityZone EDR vs ESET EDR/XDR comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bitdefender GravityZone EDR
Ranking in Endpoint Detection and Response (EDR)
9th
Average Rating
8.4
Reviews Sentiment
6.2
Number of Reviews
62
Ranking in other categories
No ranking in other categories
ESET EDR/XDR
Ranking in Endpoint Detection and Response (EDR)
58th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
2
Ranking in other categories
Authentication Systems (42nd), Extended Detection and Response (XDR) (37th)
 

Mindshare comparison

As of July 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Bitdefender GravityZone EDR is 2.6%, down from 3.0% compared to the previous year. The mindshare of ESET EDR/XDR is 0.7%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

AMBARISH PATKAR - PeerSpot reviewer
Centralized control effectively manages devices while updates require powered-on systems
I use Bitdefender GravityZone EDR for the grooming industry. It is primarily utilized for the office environment The features I find most effective for threat detection include centralized control policy distribution and the control of independent devices, such as printers, laptops, and desktops…
PB
Achieves robust data protection and reliable security with the help of advanced automation features
We promote customers to purchase our ESET EDR_XDR and Data Loss Prevention (DLP) solutions. In our office, with about one hundred and fifty people, we use ESET EDR_XDR personally to protect data from unauthorized threats and gain early awareness to protect against cyber attacks The cost and basic…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Useful for the day-to-day analysis of the security infrastructure."
"Go for Bitdefender GravityZone EDR without any second thought."
"The performance is great."
"I have access to it from anywhere."
"The best feature for our customers is the ransomware feature. It is very fresh and powerful. Bitdefender also has a feature called Ransomware Vaccine. With this feature, when a file from the ransomware is encrypted Bitdefender can revert it back to the original file. It automatically decrypts the file and puts the ransom in quarantine."
"What I have found to be valuable is after every new release of the solution there are more features. At the time that we bought Bitdefender GravityZone, it was their top solution. We went from their Enterprise version to Elite, Elite HD, Ultra, and now there is an Ultra Plus available."
"The most valuable features are the anti-malware and firewall policies. The runtime scans and execution have been beneficial to our business."
"The advantage of the solution is that it has a console on the cloud and you can update the clients."
"The initial setup of ESET EDR_XDR is very simple, easy to deploy, and manage."
"The solution is easy to use."
 

Cons

"The stability must be improved."
"Areas for improvement would be performance and pricing."
"When patching devices for updates, if a device is not switched on, it does not provide information dynamically."
"The solution's workflow is very cumbersome and should be improved."
"This solution would be improved if it included antivirus functionality. You currently need to install a plug-in to Outlook for each email to be scanned."
"The outreach from support was a bit bad according to their plan, but we've got two people here that manage and support GravityZone and interact with them and they manage it very well."
"Their ransomware remediation doesn't respond as fast as BullWall does...Ransomware control needs to be improved."
"The on-premises setup for Bitdefender sometimes faces issues with connectivity. Management of Windows Defender is a bit easier compared to Bitdefender."
"The solution could improve how it scours each website."
"ESET EDR_XDR needs to conduct more research and development and innovations in early detection of attacks."
 

Pricing and Cost Advice

"Each endpoint device we purchased came with its own license."
"The solution's pricing is average."
"The solution is affordable."
"There is a fully functional trial that we used and we didn't have any issues."
"Licensing is done on a yearly basis and it's workstation-based."
"As I am on a different model, my clients pay me on a monthly basis."
"The price is per license per endpoint. The price is different for everyone, but we find the price is cheap for us."
"We take the subscription. Only we're taking that GravityZone and protection of the environment and the system. We didn't subscribe to the detection response."
"I rate the solution’s pricing a six or seven out of ten.."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Comms Service Provider
12%
Government
5%
Hospitality Company
5%
Comms Service Provider
20%
Financial Services Firm
12%
Computer Software Company
12%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Bitdefender GravityZone Ultra?
The cost is reasonable, with the license costing approximately six to eight dollars per user.
What needs improvement with Bitdefender GravityZone Ultra?
When patching devices for updates, if a device is not switched on, it does not provide information dynamically.
What needs improvement with ESET EDR/XDR?
ESET EDR_XDR needs to conduct more research and development and innovations in early detection of attacks. Improvements in preventive maintenance and early detection of cyber attacks are necessary ...
 

Also Known As

Bitdefender GravityZone Ultra, Bitdefender GravityZone
ESET Secure Authentication
 

Overview

 

Sample Customers

Mentor Graphics, Rudersdal Kommune
Mitsubishi Motors, Canon
Find out what your peers are saying about Bitdefender GravityZone EDR vs. ESET EDR/XDR and other solutions. Updated: June 2025.
860,592 professionals have used our research since 2012.