


Bitdefender GravityZone EDR and Fortinet FortiEDR compete in the endpoint detection and response solutions category. Bitdefender GravityZone EDR seems to have the upper hand in ease of deployment and customer service, while Fortinet FortiEDR excels in features and ROI.
Features: Bitdefender GravityZone EDR is highlighted for its multi-layered protection, advanced threat detection, and comprehensive reporting. Fortinet FortiEDR is recognized for its deep visibility, real-time alerts, and automated responses. The main difference is that Fortinet FortiEDR offers more sophisticated automation capabilities.
Room for Improvement: Users of Bitdefender GravityZone EDR suggest enhancements in integration with other systems, more streamlined updates, and better scalability. Fortinet FortiEDR users indicate the need for better documentation, a more intuitive setup process, and enhanced user interface. Bitdefender GravityZone EDR's call for improved integration is more critical for users.
Ease of Deployment and Customer Service: Bitdefender GravityZone EDR is praised for straightforward deployment and responsive customer service. Fortinet FortiEDR, although efficient in deployment, has mixed reviews on the responsiveness of customer service. Bitdefender GravityZone EDR, therefore, appears easier to deploy and backed by better support.
Pricing and ROI: Bitdefender GravityZone EDR is viewed as cost-effective with a quick ROI. Fortinet FortiEDR is considered more expensive, but users believe its comprehensive features justify the cost, leading to a good ROI when features are fully utilized. Bitdefender provides better initial pricing, whereas Fortinet offers higher potential returns.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
Cortex XDR by Palo Alto Networks helps to reduce my total cost of ownership significantly.
In Cortex XDR by Palo Alto Networks, most of the remediation is automated and the accuracy is quite good.
The technical support from Palo Alto deserves a mark of ten because they reach out within an hour whenever assistance is needed.
There is no back and forth, and they know what we are asking for and come up with the best resolution for a solution.
If any of these services are missed, it becomes a problem in terms of support tickets, follow-up, or special configuration that needs to be done in the system.
I would rate customer service and support as nine out of ten.
I have heard that their response time is pretty good, usually under 24 hours.
They are candid and straightforward in their communication.
The technical support from Fortinet is excellent.
For setting up some proper solutions for issues at the customer site, it can take about one week.
I believe the support from Fortinet is very good based on my experiences asking for help.
You can onboard 10,000 endpoints in just hours, which demonstrates the excellent scalability of this product.
Activating the newly purchased licenses is instantaneous, allowing installations without adjustments since it's cloud-based.
Cortex XDR by Palo Alto Networks can be expanded anytime by purchasing another license without any issues related to scalability.
Mac is not supported.
I rate the scalability of Bitdefender GravityZone EDR at a nine because it performs well, but as an advanced technical user, I do not see much detail regarding the breakdowns of the detected malwares.
I would rate the scalability of Bitdefender EDR as nine out of ten.
When implemented in a Fortinet environment with an existing firewall, FortiAnalyzer, and FortiManager, it is straightforward to install and scale by adding more EDR for endpoints.
I can give it nine points in terms of scalability.
Cortex remains fast and responsive, even with increasing data and alerts.
The thresholds we've seen on our firewall boxes at some instances reached 80% to 85%, but even at that level of utilization, we don't observe any latency or any issues reported with respect to accessing the application.
Cortex XDR is stable, offering high quality and reliable performance.
If it were not stable, it could lead to inaccuracies in asset management data and increase incident response times if I cannot access the console during ongoing investigations.
I rate the stability and reliability of Bitdefender GravityZone EDR as a ten.
After that, I stopped scanning the Cisco AnyConnect and switched to Fortinet VPN. Everything worked fine afterward.
For stability, I would give it a score of ten, as we are not having any issues with that currently.
Improving reporting and dashboard customization, along with the addition of real-time and exportable reports, would help SOC teams greatly.
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
If the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better.
The QUIC protocol, which is UDP-based and used by Facebook and WhatsApp, is a common demand from many clients.
I would like to optimize the incident response area as well, especially when comparing my experience with CrowdStrike, which is relatively more responsive and easier to navigate when there are multiple hosts involved.
Bitdefender GravityZone EDR consumes a lot of resources over time; although not initially, we have noticed that some machines use significant memory just to keep Bitdefender GravityZone EDR functions operational.
Fortinet could consider reducing the minimum order quantity for EDR, currently set at 500 pieces.
The pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks.
I would say it is definitely not a cheap product, considering how mature it is and how scalable all Palo Alto products are together.
Cortex XDR is perceived as expensive by some customers, yet offers dynamic pricing.
The cost is reasonable, with the license costing approximately six to eight dollars per user.
It's reasonably priced compared to other vendors' similar products.
The pricing is moderate; I cannot label it as cheap, but it is moderate compared to other main solutions.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
It includes machine learning to easily analyze data and detect complex threats across endpoints, networks, or clouds.
We have blocked and isolated a lot of malware that could potentially take this data away from us, resulting in no data breaches in the last three years.
Real-time monitoring has helped our organization by providing 24/7 oversight, which is handled by the monitoring team.
The features I find most effective for threat detection include centralized control policy distribution.
The four pillars of the solution are security access via VPN, ZTNA, attack surface protection, and automatic incident response, integrating with Fortinet Security Fabric.
This is especially relevant for government projects where the SD-WAN solution is within their private network, not touching the Internet or any other access.
| Product | Mindshare (%) |
|---|---|
| Cortex XDR by Palo Alto Networks | 3.4% |
| Fortinet FortiEDR | 2.8% |
| Bitdefender GravityZone EDR | 1.8% |
| Other | 92.0% |



| Company Size | Count |
|---|---|
| Small Business | 45 |
| Midsize Enterprise | 21 |
| Large Enterprise | 48 |
| Company Size | Count |
|---|---|
| Small Business | 47 |
| Midsize Enterprise | 9 |
| Large Enterprise | 11 |
| Company Size | Count |
|---|---|
| Small Business | 20 |
| Midsize Enterprise | 9 |
| Large Enterprise | 14 |
Cortex XDR by Palo Alto Networks provides advanced threat detection with AI-driven endpoint protection and seamless integration, ensuring multi-layered security and automatic threat response.
Cortex XDR is designed to safeguard endpoints against malware and suspicious activities. It offers advanced threat detection and response capabilities using behavioral analysis, AI, and machine learning. It seamlessly integrates with security infrastructures, providing endpoint security, firewall integration, and enhanced visibility in both cloud-based and on-premises environments.
What are the key features of Cortex XDR?Organizations in diverse sectors deploy Cortex XDR to protect against malware, leveraging its advanced threat detection capabilities. Its integration with existing security infrastructures appeals to those seeking comprehensive protection in both cloud and on-premises environments, providing enhanced visibility and threat intelligence.
Bitdefender GravityZone EDR offers rapid deployment and cloud-based control with advanced threat detection and comprehensive device management, ensuring minimal system impact and real-time updates, suitable for those seeking efficient endpoint security management.
This robust solution integrates with the MITRE ATT&CK framework, providing HyperDetect and behavior-based analysis for enhanced threat identification. It facilitates centralized policy administration and seamless integration into networks and endpoints. While its interface is user-friendly, improvements are needed in real-time reporting, ease of uninstallation, and Mac device support. Users benefit from centralized control, enabling efficient client updates and protection across operating systems.
What are the most important features of Bitdefender GravityZone EDR?Bitdefender GravityZone EDR is implemented in industries focused on endpoint protection to prevent malware and ransomware. Its encryption capabilities support compliance goals and managing network integrations. Users employ it for anomaly detection, patch management, and policy enforcement, benefiting from its cloud-based centralized control for client updates and protection across operating systems.
Fortinet FortiEDR integrates with FortiGate, offering advanced antivirus and AI-driven behavioral analysis, automatic incident response, and strong scalability in endpoint security. It's especially noted for ease of deployment and a user-friendly interface.
Fortinet FortiEDR provides robust security features such as firewall and ransomware prevention. Its centralized management console simplifies operations, and customizable settings enhance user experience. It excels in granular threat control and effective threat intelligence for endpoint security and zero-day threat mitigation. The system is valued for its stability and comprehensive data analysis. However, increased cloud security, SASE capabilities, and better intelligence features are needed. Some users find challenges with high resource consumption, user interface, and false positives, while seeking improved cloud functions, SIEM integration, and broader attack surface protection.
What are the key features of Fortinet FortiEDR?Organizations utilize Fortinet FortiEDR for endpoint security across banking, education, and elder care sectors, integrating it with Fortinet firewalls. It detects and blocks unauthorized software and controls lateral movement, aiding in anomaly detection and threat hunting. It ensures network visibility and assists in incident response within diverse infrastructures.
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