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Bitdefender GravityZone EDR vs Kaspersky Endpoint Detection and Response Expert comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Bitdefender GravityZone EDR offers effective data security, reduces threat response times, and delivers good value, enhancing user satisfaction.
Sentiment score
1.0
Kaspersky Endpoint offers positive ROI, especially for medium-sized businesses, enhancing data security and client confidence.
 

Customer Service

Sentiment score
5.5
Bitdefender GravityZone EDR's customer service is praised for speed and responsiveness but criticized for delays and resolution issues.
Sentiment score
5.7
Kaspersky support varies in effectiveness; premium support offers faster response, while others face delays and prefer local assistance.
I would rate customer service and support as nine out of ten.
Kaspersky supports us; when we and the analyst with Kaspersky grade it, we are almost prepared to respond to our questions with my team.
 

Scalability Issues

Sentiment score
6.2
Bitdefender GravityZone EDR is scalable, easy to deploy, adaptable for various environments, and receives high scalability ratings.
Sentiment score
7.1
Kaspersky Endpoint Detection and Response Expert is scalable, with varying user experiences, and suitable for small to medium enterprises.
I would rate the scalability of Bitdefender EDR as nine out of ten.
 

Stability Issues

Sentiment score
6.3
Bitdefender GravityZone EDR is praised for stability, seamless integration, efficiency, and minimal false positives, despite minor server communication issues.
Sentiment score
6.7
Kaspersky Endpoint Detection and Response Expert is highly rated for its stability and reliable protection despite minor console issues.
I haven't found any issues with this particular solution, and there's no room for improvement for Kaspersky Endpoint Detection and Response Expert.
Stability issues are not complex due to the easy Quadrigia method in the console.
 

Room For Improvement

Bitdefender GravityZone EDR faces challenges with exclusions, reporting, usability, features, pricing, and support, needing overall improvement.
Kaspersky EDR Expert requires UI improvement, better cloud integration, resource efficiency, wider OS support, and more affordable pricing.
The QUIC protocol, which is UDP-based and used by Facebook and WhatsApp, is a common demand from many clients.
When patching devices for updates, if a device is not switched on, it does not provide information dynamically.
Deployment with the console directly, without depending on other workers to deploy the agents, would be beneficial.
 

Setup Cost

Bitdefender GravityZone EDR offers competitive, flexible pricing and tailored agreements, appealing to enterprise users for its cost-effectiveness.
Kaspersky EDR Expert is competitively priced for medium to large enterprises but may be costly for smaller companies.
The cost is reasonable, with the license costing approximately six to eight dollars per user.
The pricing is nominal when we compare it with other solutions.
 

Valuable Features

Bitdefender GravityZone EDR offers comprehensive, reliable endpoint protection with easy management, advanced threat detection, and centralized cloud control.
Kaspersky Endpoint Detection and Response Expert provides advanced threat detection, strong protection, and affordability, ideal for financial institutions.
The features I find most effective for threat detection include centralized control policy distribution.
Almost all our clients use the Patch Management, vulnerability, and integration feature.
 

Categories and Ranking

Bitdefender GravityZone EDR
Ranking in Endpoint Detection and Response (EDR)
10th
Average Rating
8.4
Reviews Sentiment
6.2
Number of Reviews
62
Ranking in other categories
No ranking in other categories
Kaspersky Endpoint Detectio...
Ranking in Endpoint Detection and Response (EDR)
22nd
Average Rating
8.2
Reviews Sentiment
6.3
Number of Reviews
47
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Bitdefender GravityZone EDR is 2.6%, down from 2.9% compared to the previous year. The mindshare of Kaspersky Endpoint Detection and Response Expert is 1.5%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

AMBARISH PATKAR - PeerSpot reviewer
Centralized control effectively manages devices while updates require powered-on systems
I use Bitdefender GravityZone EDR for the grooming industry. It is primarily utilized for the office environment The features I find most effective for threat detection include centralized control policy distribution and the control of independent devices, such as printers, laptops, and desktops…
Rodrigo Censi - PeerSpot reviewer
Patch management and integration capabilities drive effective endpoint response management
We work with Kaspersky and two modalities: the Censi final and Censi license. Most of our clients work in financial areas and industry. Our regular enterprise business relies on these solutions Kaspersky is viable with ADR; the Endpoint Detection response feature and the BitLocker management…
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Use our free recommendation engine to learn which Endpoint Detection and Response (EDR) solutions are best for your needs.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Comms Service Provider
13%
Manufacturing Company
6%
University
5%
Computer Software Company
16%
Educational Organization
9%
Financial Services Firm
9%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Bitdefender GravityZone Ultra?
The cost is reasonable, with the license costing approximately six to eight dollars per user.
What needs improvement with Bitdefender GravityZone Ultra?
The negative aspect is that when asking for customization, the OEM takes considerable time to implement changes. Many times customization is not possible, and the OEM states that such customization...
What do you like most about Kaspersky Endpoint Detection and Response Expert?
The integration with our hypervisor is quite smooth, especially within the Kaspersky Enterprise environment. We have many virtual machines, and the integration is helpful.
What is your experience regarding pricing and costs for Kaspersky Endpoint Detection and Response Expert?
If one is cheap, ten is expensive, I rate the product’s price as a seven out of ten, especially if I compare it with CrowdStrike.
What needs improvement with Kaspersky Endpoint Detection and Response Expert?
The Kaspersky console could be easier to navigate and generate reports from. We've got Stripe in the method of deployment, which makes it easier and requires lower integration from my team. Deploym...
 

Also Known As

Bitdefender GravityZone Ultra, Bitdefender GravityZone
Kaspersky EDR
 

Overview

 

Sample Customers

Mentor Graphics, Rudersdal Kommune
Ferrari, Insolar, Tael, Republic of Serbia
Find out what your peers are saying about Bitdefender GravityZone EDR vs. Kaspersky Endpoint Detection and Response Expert and other solutions. Updated: July 2025.
865,295 professionals have used our research since 2012.