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Bitdefender GravityZone EDR vs Kaspersky Endpoint Detection and Response Expert comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Bitdefender GravityZone EDR offers effective data security, reduces threat response times, and delivers good value, enhancing user satisfaction.
Sentiment score
3.5
Kaspersky Endpoint offers positive ROI, especially for medium-sized businesses, enhancing data security and client confidence.
 

Customer Service

Sentiment score
5.5
Bitdefender GravityZone EDR's customer service is praised for speed and responsiveness but criticized for delays and resolution issues.
Sentiment score
5.6
Kaspersky support varies in effectiveness; premium support offers faster response, while others face delays and prefer local assistance.
I would rate customer service and support as nine out of ten.
From my perspective, the local team and the support team of Kaspersky Endpoint Detection and Response Expert need to be more accurate and more responsible.
I haven't used technical support from Kaspersky extensively, but I can rate it as good, around eight out of ten.
Kaspersky supports us; when we and the analyst with Kaspersky grade it, we are almost prepared to respond to our questions with my team.
 

Scalability Issues

Sentiment score
6.2
Bitdefender GravityZone EDR is scalable, easy to deploy, adaptable for various environments, and receives high scalability ratings.
Sentiment score
6.7
Kaspersky Endpoint Detection and Response Expert is scalable, supporting various enterprise sizes with potential third-party integrations for high availability.
I would rate the scalability of Bitdefender EDR as nine out of ten.
 

Stability Issues

Sentiment score
6.3
Bitdefender GravityZone EDR is praised for stability, seamless integration, efficiency, and minimal false positives, despite minor server communication issues.
Sentiment score
6.1
Kaspersky Endpoint Detection and Response Expert is highly rated for its stability and reliable protection despite minor console issues.
I haven't found any issues with this particular solution, and there's no room for improvement for Kaspersky Endpoint Detection and Response Expert.
Stability issues are not complex due to the easy Quadrigia method in the console.
 

Room For Improvement

Bitdefender GravityZone EDR faces challenges with exclusions, reporting, usability, features, pricing, and support, needing overall improvement.
Kaspersky EDR Expert requires UI improvement, better cloud integration, resource efficiency, wider OS support, and more affordable pricing.
The QUIC protocol, which is UDP-based and used by Facebook and WhatsApp, is a common demand from many clients.
When patching devices for updates, if a device is not switched on, it does not provide information dynamically.
Compared to my previous product, Kaspersky Endpoint Detection and Response Expert is not up to the mark; it's below my rating.
Deployment with the console directly, without depending on other workers to deploy the agents, would be beneficial.
It should include zero-time protection.
 

Setup Cost

Bitdefender GravityZone EDR offers competitive, flexible pricing and tailored agreements, appealing to enterprise users for its cost-effectiveness.
Kaspersky EDR Expert is competitively priced for medium to large enterprises but may be costly for smaller companies.
The cost is reasonable, with the license costing approximately six to eight dollars per user.
Compared to other products, the pricing for Kaspersky Endpoint Detection and Response Expert is almost the same.
The pricing is nominal when we compare it with other solutions.
 

Valuable Features

Bitdefender GravityZone EDR offers comprehensive, reliable endpoint protection with easy management, advanced threat detection, and centralized cloud control.
Kaspersky Endpoint Detection and Response Expert provides advanced threat detection, strong protection, and affordability, ideal for financial institutions.
The features I find most effective for threat detection include centralized control policy distribution.
It detects most antiviruses and identifies viruses that other antivirus solutions don't detect.
Almost all our clients use the Patch Management, vulnerability, and integration feature.
The product is strong enough and capable of handling the type of detections as protection and security.
 

Categories and Ranking

Bitdefender GravityZone EDR
Ranking in Endpoint Detection and Response (EDR)
11th
Average Rating
8.4
Reviews Sentiment
6.2
Number of Reviews
61
Ranking in other categories
No ranking in other categories
Kaspersky Endpoint Detectio...
Ranking in Endpoint Detection and Response (EDR)
23rd
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
49
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Bitdefender GravityZone EDR is 2.4%, down from 2.5% compared to the previous year. The mindshare of Kaspersky Endpoint Detection and Response Expert is 1.5%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Market Share Distribution
ProductMarket Share (%)
Bitdefender GravityZone EDR2.4%
Kaspersky Endpoint Detection and Response Expert1.5%
Other96.1%
Endpoint Detection and Response (EDR)
 

Featured Reviews

AMBARISH PATKAR - PeerSpot reviewer
Centralized control effectively manages devices while updates require powered-on systems
I use Bitdefender GravityZone EDR for the grooming industry. It is primarily utilized for the office environment The features I find most effective for threat detection include centralized control policy distribution and the control of independent devices, such as printers, laptops, and desktops…
Kamran Bhatti - PeerSpot reviewer
Has provided reliable detection and fast response while supporting hybrid deployment
Kaspersky Endpoint Detection and Response Expert serves as an effective virus detection solution. It detects viruses and has more extensive virus coverage than other antivirus solutions The features I appreciate most about this solution are its good response time, speed, and reliability. It…
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Top Industries

By visitors reading reviews
Comms Service Provider
12%
Computer Software Company
12%
Manufacturing Company
6%
Hospitality Company
6%
Computer Software Company
16%
Financial Services Firm
9%
Educational Organization
9%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise9
Large Enterprise10
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise4
Large Enterprise16
 

Questions from the Community

What is your experience regarding pricing and costs for Bitdefender GravityZone Ultra?
The cost is reasonable, with the license costing approximately six to eight dollars per user.
What needs improvement with Bitdefender GravityZone Ultra?
The negative aspect is that when asking for customization, the OEM takes considerable time to implement changes. Many times customization is not possible, and the OEM states that such customization...
What do you like most about Kaspersky Endpoint Detection and Response Expert?
The integration with our hypervisor is quite smooth, especially within the Kaspersky Enterprise environment. We have many virtual machines, and the integration is helpful.
What needs improvement with Kaspersky Endpoint Detection and Response Expert?
I would appreciate seeing some sort of utility feature that monitors and maintains the performance of the current system. Wherever it is installed, users could run a quick scan regarding the regist...
 

Also Known As

Bitdefender GravityZone Ultra, Bitdefender GravityZone
Kaspersky EDR
 

Overview

 

Sample Customers

Mentor Graphics, Rudersdal Kommune
Ferrari, Insolar, Tael, Republic of Serbia
Find out what your peers are saying about Bitdefender GravityZone EDR vs. Kaspersky Endpoint Detection and Response Expert and other solutions. Updated: September 2025.
868,759 professionals have used our research since 2012.