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Bitdefender GravityZone EDR vs VMware Carbon Black Endpoint comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Bitdefender GravityZone EDR improves security and ROI with quick detection, meeting budget needs and supporting business activity.
Sentiment score
7.1
Users reported significant ROI with VMware Carbon Black Endpoint, citing reduced malware and ransomware incidents, and 10% cost savings.
 

Customer Service

Sentiment score
5.5
Bitdefender GravityZone EDR support is praised for responsiveness but criticized for delays, ticket issues, and language barriers.
Sentiment score
6.4
VMware Carbon Black Endpoint support is generally praised as effective and knowledgeable, but some report delays and issues with tiered support.
I would rate customer service and support as nine out of ten.
 

Scalability Issues

Sentiment score
6.2
Bitdefender GravityZone EDR is praised for its scalability, efficiently handling environments and growing demands across various operating systems.
Sentiment score
7.5
VMware Carbon Black Endpoint is highly scalable and adaptable for various enterprises, praised for ease of adding tenants and managing environments.
I would rate the scalability of Bitdefender EDR as nine out of ten.
 

Stability Issues

Sentiment score
6.3
Bitdefender GravityZone EDR is praised for stability, efficiency, minimal resource use, low bugs, and high reliability by users.
Sentiment score
7.6
VMware Carbon Black Endpoint is stable, lightweight, reliable, and highly rated, though minor issues with sensors and updates occasionally occur.
 

Room For Improvement

Bitdefender GravityZone EDR needs performance, integration, user-friendly updates, threat intelligence improvement, and enhanced pricing, support, and installation.
VMware Carbon Black Endpoint struggles with mobile support, complex UI, performance issues, inadequate reporting, and insufficient third-party integration.
The QUIC protocol, which is UDP-based and used by Facebook and WhatsApp, is a common demand from many clients.
When patching devices for updates, if a device is not switched on, it does not provide information dynamically.
 

Setup Cost

Bitdefender GravityZone EDR provides flexible, cost-effective pricing with variable rates based on endpoints and infrastructure needs.
VMware Carbon Black Endpoint licensing is seen as expensive and inflexible, with prices ranging from $15 to $7,000 per node.
The cost is reasonable, with the license costing approximately six to eight dollars per user.
 

Valuable Features

Bitdefender GravityZone EDR provides advanced protection with AI-driven features, seamless integration, and minimal resource usage, ensuring superior security.
VMware Carbon Black Endpoint offers robust remote security with intuitive real-time detection, AI-driven threat response, and centralized cloud control.
The features I find most effective for threat detection include centralized control policy distribution.
 

Categories and Ranking

Bitdefender GravityZone EDR
Ranking in Endpoint Detection and Response (EDR)
9th
Average Rating
8.4
Reviews Sentiment
6.2
Number of Reviews
62
Ranking in other categories
No ranking in other categories
VMware Carbon Black Endpoint
Ranking in Endpoint Detection and Response (EDR)
20th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
63
Ranking in other categories
Endpoint Protection Platform (EPP) (27th), Security Incident Response (2nd), Ransomware Protection (6th)
 

Mindshare comparison

As of July 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Bitdefender GravityZone EDR is 2.6%, down from 3.0% compared to the previous year. The mindshare of VMware Carbon Black Endpoint is 1.7%, down from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

AMBARISH PATKAR - PeerSpot reviewer
Centralized control effectively manages devices while updates require powered-on systems
I use Bitdefender GravityZone EDR for the grooming industry. It is primarily utilized for the office environment The features I find most effective for threat detection include centralized control policy distribution and the control of independent devices, such as printers, laptops, and desktops…
Nikunj Kamboj - PeerSpot reviewer
Integrates well with our existing SIEM tool and helps in identifying suspicious activities
The solution's integration with our existing security infrastructure is good. Whenever we have any alert in VMware Carbon Black Endpoint, we can easily that alert in our SIEM tool and check logs from the SIEM tool itself. VMware Carbon Black Endpoint is just a secondary security tool for us, and we are just monitoring the alerts from it. The solution's behavioral analytics feature helps in identifying suspicious activities pretty well. Whenever we have even a small thing, we get an alert. The solution is deployed on the cloud in our organization. Performance-wise, the solution is doing great in terms of connecting to the host directly. Performing a malware scan usually takes a lot of time, more than 24 hours. A malware scan is something that we do only on Carbon Black for the old endpoint devices and servers. It used to take sometimes three days to perform. I would recommend the solution to other users. Overall, I rate the solution an eight out of ten.
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Comms Service Provider
12%
Government
5%
Hospitality Company
5%
Computer Software Company
14%
Financial Services Firm
12%
Government
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Bitdefender GravityZone Ultra?
The cost is reasonable, with the license costing approximately six to eight dollars per user.
What needs improvement with Bitdefender GravityZone Ultra?
When patching devices for updates, if a device is not switched on, it does not provide information dynamically.
What to choose: an endpoint antivirus, an EDR solution or both?
I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) security solution. The CB Predictive Security Cloud platform combines multiple hi...
What's the difference between Carbon Black CB Response and Carbon Black CB Defense?
Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint Standard (CB Defense), and the other is the Carbon Black Endpoint Detection an...
What do you like most about Carbon Black CB Defense?
VMware Carbon Black Endpoint is a highly stable solution.
 

Also Known As

Bitdefender GravityZone Ultra, Bitdefender GravityZone
Carbon Black CB Defense, Bit9, Confer
 

Overview

 

Sample Customers

Mentor Graphics, Rudersdal Kommune
Netflix, Progress Residential, Indeed, Hologic, Gentle Giant, Samsung Research America
Find out what your peers are saying about Bitdefender GravityZone EDR vs. VMware Carbon Black Endpoint and other solutions. Updated: June 2025.
860,592 professionals have used our research since 2012.