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Bitdefender Total Security vs Cortex XDR by Palo Alto Networks comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.9
Businesses achieve 80% ROI with Bitdefender Total Security, benefiting from cost-effective protection and 20% time savings over three years.
Sentiment score
7.7
Cortex XDR secures data, reduces malware, lowers costs, and replaces systems, enhancing user satisfaction and operational efficiency.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
 

Customer Service

Sentiment score
8.3
Bitdefender Total Security offers extensive support with responsive service, though faster response times and clearer communication are desired.
Sentiment score
6.6
Cortex XDR support is praised for responsiveness but criticized for delayed responses and knowledge gaps in certain regions.
The technical support is good, with a rating of eight out of ten.
Their support is efficient and responsive whenever I raise a ticket through my portal.
Every vendor has similar support; it depends on how the case is handled and raised.
 

Scalability Issues

Sentiment score
8.4
Bitdefender Total Security scales well for small businesses, praised for efficiency, easy device addition, and robust protection.
Sentiment score
7.6
Cortex XDR offers scalable, efficient data handling across Linux, Mac, and Windows, praised for simplifying large enterprise management.
The scalability of Bitdefender Total Security is impressive, and I would rate it a nine out of ten due to its strong capabilities.
 

Stability Issues

Sentiment score
8.6
Bitdefender Total Security is praised for its stability and reliability, with users experiencing smooth updates and no major issues.
Sentiment score
8.1
Cortex XDR is praised for its stability and reliability, with minor issues noted but generally offering seamless protection.
The stability of Bitdefender Total Security is high, and I would rate it at nine out of ten.
Cortex XDR is stable, offering high quality and reliable performance.
 

Room For Improvement

Bitdefender Total Security needs enhancements in stability, resource usage, ransomware flexibility, and better online privacy, support, and VPN options.
Cortex XDR struggles with integration, high memory, false positives, limited features, complex setup, and lacks enhanced support and customization.
There is a commercial aspect where having an unlimited VPN would enhance the product.
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
Cortex XDR could improve its sales support team, including better commission structures and referral programs.
 

Setup Cost

Bitdefender Total Security offers value with moderate pricing, strong features, and flexible license options, despite mixed affordability opinions.
Enterprise buyers view Cortex XDR as expensive yet flexible, offering scalable licensing with varying costs based on features and users.
The pricing is considered to be a good value for money.
Cortex XDR is perceived as expensive by some customers, yet offers dynamic pricing.
Compared to competitors such as CrowdStrike and Sophos, the pricing of Cortex XDR by Palo Alto Networks is similar to CrowdStrike but more expensive than Sophos.
 

Valuable Features

Bitdefender Total Security offers comprehensive protection and enhancement features, including a VPN, password manager, and centralized management console.
Cortex XDR excels in cybersecurity with advanced detection, ease of use, and integration, offering scalable, efficient threat management.
It also offers robust protection against next-generation threats like ransomware and phishing.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
 

Categories and Ranking

Bitdefender Total Security
Ranking in Endpoint Protection Platform (EPP)
16th
Average Rating
8.8
Reviews Sentiment
7.7
Number of Reviews
13
Ranking in other categories
No ranking in other categories
Cortex XDR by Palo Alto Net...
Ranking in Endpoint Protection Platform (EPP)
4th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
90
Ranking in other categories
Extended Detection and Response (XDR) (7th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (4th)
 

Mindshare comparison

As of April 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Bitdefender Total Security is 2.8%, up from 0.7% compared to the previous year. The mindshare of Cortex XDR by Palo Alto Networks is 3.9%, down from 5.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Sandeep Ramachandran Nair - PeerSpot reviewer
Enhances my daily operation, protects me from online threats and doesn't slow down my system
I haven't used any of the extra add-on modules, even though they have VPN and things like that. But, I really like the warnings I get when I visit low-rated websites. This protects me because the ratings let me know those sites aren't safe, which was something I was missing in my previous antivirus solutions. I found Bitdefender Total Security easy to use. The interface is straightforward, and it runs silently in the background. Bitdefender has features like a password manager, parental controls, and a VPN – even though I don't use them. It seems like Bitdefender Total Security has everything.
Mohammad Qaw - PeerSpot reviewer
Perfect correlation and XDR capabilities for network traffic plus endpoint security
The solution should force customers to integrate with network traffic to see the full benefits of XDR. If you are not integrating it or feeding in your network traffic, then you are just buying a normal antivirus which doesn't make any sense. You are paying double the price to use the antivirus feature or to say you have XDR, but in reality you are not using it. The solution should include an on-premises option because some customers want only on-premises. It would be hard, but good to do if possible. Open XDR would be beneficial in the future. Right now, the solution is Closed XDR so cannot communicate with the few new vendors in the Open XDR market.
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Top Industries

By visitors reading reviews
Computer Software Company
20%
Comms Service Provider
17%
Healthcare Company
6%
Government
5%
Computer Software Company
14%
Financial Services Firm
9%
Government
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Bitdefender Total Security?
I found Bitdefender Total Security easy to use. The interface is straightforward, and it runs silently in the background.
What is your experience regarding pricing and costs for Bitdefender Total Security?
I rate the product’s pricing a five out of ten, where one is cheap, and ten is expensive.
What needs improvement with Bitdefender Total Security?
I would find it more useful to receive notifications more often than just reporting on what's happening. I’d like updates on recent changes, new threats, or events in the cybersecurity landscape.
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How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface, applies behavioral-based endpoint protection and response, and includes risk-ba...
 

Also Known As

No data available
Cyvera, Cortex XDR, Palo Alto Networks Traps
 

Overview

 

Sample Customers

Information Not Available
CBI Health Group, University Honda, VakifBank
Find out what your peers are saying about Bitdefender Total Security vs. Cortex XDR by Palo Alto Networks and other solutions. Updated: March 2025.
845,712 professionals have used our research since 2012.