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Bitsight vs RSA Archer comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bitsight
Ranking in IT Vendor Risk Management
3rd
Average Rating
8.6
Reviews Sentiment
7.8
Number of Reviews
6
Ranking in other categories
Attack Surface Management (ASM) (8th)
RSA Archer
Ranking in IT Vendor Risk Management
4th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
42
Ranking in other categories
GRC (1st), IT Governance (1st)
 

Mindshare comparison

As of October 2025, in the IT Vendor Risk Management category, the mindshare of Bitsight is 10.4%, down from 11.4% compared to the previous year. The mindshare of RSA Archer is 10.9%, down from 11.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Vendor Risk Management Market Share Distribution
ProductMarket Share (%)
Bitsight10.4%
RSA Archer10.9%
Other78.7%
IT Vendor Risk Management
 

Featured Reviews

Alfredo Alvim - PeerSpot reviewer
Provides comprehensive insights into security posture
We work directly on their website to define all the assets that we need to scan. We have some meetings with the manager. For example, we set objectives to evaluate cyber risk periodically in our organization. One of these objectives is to assess the rating for our internal enterprise. We maintain a comprehensive database to ensure compatibility with our objectives. We aim to prevent a decrease in our security rating and maintain its value over time.
IMRAN ALMARZOOQI - PeerSpot reviewer
Automates compliance management effectively but needs improved interface and dashboards
The tool basically automates whatever processes you already have, so I cannot specify improvements in that regard. However, my main issue with Archer is the graphics. The graphics have always been lacking. I always need to depend on another tool to read information from Archer to have better dashboards. It is like using Linux, and it has a Linux mindset and interface. I want to use Archer for top management and CEOs, but it looks too technical, and the dashboards are not really friendly. They are bulky, like opening an old Nintendo system from nineteen-ninety. The management agrees that Archer lacks in terms of presentation and dashboarding. It is complex, not user-friendly, and bulky. The interface just looks old.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product helps us identify the vulnerabilities of internet-facing applications."
"The solution is user-friendly."
"Offers open ports from an external point of view."
"I prefer BitSight due to its patch management capabilities. The score is a valuable feature. I have contacted the customer support through e-mail and their response rate is fast. I rate the solution a nine out of ten."
"Its customer service team responds quickly."
"The best thing about BitSight is the comprehensive list of risk vectors, covering compromised systems, diligence failures, and behavioral anomalies."
"Makes auditing much more convenient."
"Even non-technical people can be masters of the product."
"The product is very flexible."
"Its user interface is pretty neat, and there is flexibility in generating the data. You can customize reports at any level. You can directly get reports in Tableau format. If you want to generate statistical data, you can create reports with graphs. There is an adequate amount of flexibility for changing the format, the type of graphs, etc."
"It has various valuable features. For example, showing us if a control aligns with specific standards or frameworks helps us understand it better and verify its compliance."
"Easy to implement with a high level of automation."
"The tool has stability, and it allows me to automate whatever process I have."
"The solution has improved my organization by having everything combined to a single platform."
 

Cons

"BitSight could improve the classes and lower-level detections of anomalies that compound the information used to compute the rating."
"There may be room for improvement in the methodology for identifying findings, as occasional errors occur on the technical side."
"At the moment, when the vulnerability score decreases, it remains the same for quite a while, even though issues are resolved in 24 hours."
"The solution’s benchmarking should be improved."
"Its factor analysis feature could be better."
"Data enrichment is the major issue."
"I would like to see real-time data, from vulnerabilities, and threats."
"There should be built-in integration mechanisms, for example, for organizations switching from platforms like ServiceNow to Archer, instead of custom integrations for each client."
"The solution can be a little slow due to the Silverlight feature."
"Initially, technical support is a little weak, and I would rate it six out of ten. The issue with initial support is that new engineers are often not as experienced."
"There is no inbuilt alert in Archer to let us know that a data feed has failed or did not run for different reasons. So, we don't even get to know that a feed has not run until somebody reports it to us. This has been a problem all the time. Data feeds have always been a big headache for us because there is no feature to let us know if a feed has not run or has failed. If Archer had a feature to send us an email notification when a feed has failed, it would've been very helpful. This is the reason why our users are slowly moving away to another platform. Some of the modules that I have been managing are being moved to ServiceNow. Next year, a lot of our modules will be moved from RSA Archer to ServiceNow, and the data feed issue has been one of the main reasons."
"It's resource-hungry, that's the best way of putting it."
"There should be a way to export and get data from the system in PDF or PowerPoint presentation format. This would be a great addition."
"An area for improvement would be the user interface. They could also offer more on-demand applications free of cost."
 

Pricing and Cost Advice

"The solution's price is average."
"The product has a reasonable price."
"The price of RSA Archer is good. The price isn't too high considering it is a leading tool in the market."
"RSA Archer's price is justifiable and not as expensive, compared to ServiceNow. I have heard that the licensing for ServiceNow is much more expensive. I'm unaware whether there are any additional costs after licensing fees."
"As I am a developer and responsible for providing production support, I do not have personal knowledge of the pricing. However, my colleagues claim that it is very expensive in comparison with other tools."
"Fairly highly-priced, especially for smaller companies."
"I am not 100% familiar with that, especially with their new model. I just know that the way they've licensed per user to scale is good."
"It is not expensive. It is reasonable. We only pay for the licensing."
"The pricing is okay. The licensing costs are very reasonable; it is very affordable to us."
"The initial purchase is cheap. You pay a nominal price to start then renew the license annually. You also must buy a license for each module. I'm not too fond of that aspect of the licensing model. You buy the elephant and then spend more money to feed the elephant."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
10%
Manufacturing Company
10%
Insurance Company
8%
Financial Services Firm
22%
Insurance Company
12%
Manufacturing Company
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise6
Large Enterprise25
 

Questions from the Community

What is your experience regarding pricing and costs for BitSight?
The product is a little expensive and very oriented to large companies.
What needs improvement with BitSight?
BitSight could improve the classes and lower-level detections of anomalies that compound the information used to compute the rating. They could evolve to be a more powerful scanner of cyber hygiene...
What do you like most about RSA Archer?
It has various valuable features. For example, showing us if a control aligns with specific standards or frameworks helps us understand it better and verify its compliance.
What needs improvement with RSA Archer?
While it provides benefits in terms of security, the pricing is a bit higher than customers typically expect. It would be helpful if RSA Archer had the capability for two-way integration because, i...
What is your primary use case for RSA Archer?
Regarding the compliance, risk, and governance tools, I am comfortable discussing the tools in the GRC category. The specific module from ServiceNow is the ServiceNow Compliance, Risk, and Governan...
 

Comparisons

 

Also Known As

No data available
Archer
 

Overview

 

Sample Customers

Fannie Mae, Cabela's, BNP Paribas, PWC, AIR Worldwide, Con Edison, The Container Store, OshKosh, Steris, University of South Florida, Emblem Health, Lloyds Bank
T-Systems, Bridge Point, Equifax, First Data, Global Imaging Company, Manulife Financial
Find out what your peers are saying about Bitsight vs. RSA Archer and other solutions. Updated: September 2025.
868,787 professionals have used our research since 2012.