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Bitsight vs RSA Archer comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bitsight
Ranking in IT Vendor Risk Management
2nd
Average Rating
8.6
Reviews Sentiment
7.8
Number of Reviews
6
Ranking in other categories
Attack Surface Management (ASM) (10th)
RSA Archer
Ranking in IT Vendor Risk Management
4th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
41
Ranking in other categories
GRC (1st), IT Governance (1st)
 

Mindshare comparison

As of July 2025, in the IT Vendor Risk Management category, the mindshare of Bitsight is 10.8%, down from 13.0% compared to the previous year. The mindshare of RSA Archer is 12.3%, up from 11.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Vendor Risk Management
 

Featured Reviews

Marc Chapel - PeerSpot reviewer
Stable product with efficient features for listing vulnerabilities
I recommend BitSight because it is very convenient to use. It has become a standard tool used in many companies. It is easy to share a few components of an algorithm for users. It is not ideal as it only reflects some of the reality of Internet-facing applications. However, it is the best solution at the moment. I rate it an eight out of ten.
IMRAN ALMARZOOQI - PeerSpot reviewer
Automates compliance management effectively but needs improved interface and dashboards
The tool basically automates whatever processes you already have, so I cannot specify improvements in that regard. However, my main issue with Archer is the graphics. The graphics have always been lacking. I always need to depend on another tool to read information from Archer to have better dashboards. It is like using Linux, and it has a Linux mindset and interface. I want to use Archer for top management and CEOs, but it looks too technical, and the dashboards are not really friendly. They are bulky, like opening an old Nintendo system from nineteen-ninety. The management agrees that Archer lacks in terms of presentation and dashboarding. It is complex, not user-friendly, and bulky. The interface just looks old.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Offers open ports from an external point of view."
"The best thing about BitSight is the comprehensive list of risk vectors, covering compromised systems, diligence failures, and behavioral anomalies."
"The solution is user-friendly."
"The product helps us identify the vulnerabilities of internet-facing applications."
"I prefer BitSight due to its patch management capabilities. The score is a valuable feature. I have contacted the customer support through e-mail and their response rate is fast. I rate the solution a nine out of ten."
"Its customer service team responds quickly."
"Risk management is one of the most impressive features of Archer, especially with the recent restructuring of the user interface."
"First of all, its access control feature where it provides application level access, solution level access, and even recall access, as well."
"The most valuable features of RSA Archer are the asset management, risk management, and vendor management."
"From my perspective, because I've always done it as a consultant, I do like the way it is configured. They've gone into changing the application builder interface, so it is even easier. When you're working with users, it is really easy to show them how to do things quickly and how to configure, change, and design stuff quickly."
"Enables development of any application, automation of any workflow including the GRC work processes."
"This solution helped us with the centralization of our governance data, so we could house all of our controls in one place. We could use that central repository of all our controls to build our risk management strategy and our policy and governance. So we could use controls as a central library and build policy, and then build risk management around it."
"RSA Archer is a good tool and I have found performing the application, ISMS, and TPRM assessments beneficial."
"The tool has stability, and it allows me to automate whatever process I have."
 

Cons

"Its factor analysis feature could be better."
"Data enrichment is the major issue."
"There may be room for improvement in the methodology for identifying findings, as occasional errors occur on the technical side."
"BitSight could improve the classes and lower-level detections of anomalies that compound the information used to compute the rating."
"At the moment, when the vulnerability score decreases, it remains the same for quite a while, even though issues are resolved in 24 hours."
"The solution’s benchmarking should be improved."
"Initially, technical support is a little weak, and I would rate it six out of ten. The issue with initial support is that new engineers are often not as experienced."
"Archer could be improved by having more customization. I'm not sure if the backend processes have API calls and those kinds of seamless integrations, but from the front, some of the solutions are very out-of-the-box. It's not customizable, so that could be a little problematic since you have to use their features. In terms of the backend structure, I'm not too sure because I'm not a developer—I was an end user and product owner of Archer—and I don't quite know the backend and developmental features. But since it's an out-of-the-box solution, sometimes customization was challenging and support was a little problematic because we had to reach out to them all the time."
"There is no inbuilt alert in Archer to let us know that a data feed has failed or did not run for different reasons. So, we don't even get to know that a feed has not run until somebody reports it to us. This has been a problem all the time. Data feeds have always been a big headache for us because there is no feature to let us know if a feed has not run or has failed. If Archer had a feature to send us an email notification when a feed has failed, it would've been very helpful. This is the reason why our users are slowly moving away to another platform. Some of the modules that I have been managing are being moved to ServiceNow. Next year, a lot of our modules will be moved from RSA Archer to ServiceNow, and the data feed issue has been one of the main reasons."
"A remaining area for improvement is integration. There should be built-in integration mechanisms, for example, for organizations switching from platforms like ServiceNow to Archer, instead of custom integrations for each client."
"The financial area of RSA Archer has room for improvement."
"The first improvement I would suggest for RSA Archer is a better search feature. The search criteria needs to be improved. Sometimes I do a search and the search doesn't return the exact item I'm looking for. RSA Archer could also be improved by being more user-friendly. Maybe I have been using a limited version of RSA Archer, but I'm not sure whether it has ESG, environmental and social governance. In the next couple of years, ESG is the next feature that will be integrated into GRC tools. I would recommend RSA Archer adds ESG."
"Some areas are not truly automated but are only scheduled."
"When we have to do formulas or some other type of calculation in Archer, it sometimes doesn't work correctly. The fields don't display right, and we have to contact RSA Archer support to fix things. I think the calculation components are a bit complicated."
 

Pricing and Cost Advice

"The solution's price is average."
"The product has a reasonable price."
"I am not 100% familiar with that, especially with their new model. I just know that the way they've licensed per user to scale is good."
"The solution is not at all a cheap product."
"The price of the solution is very affordable."
"It is not expensive. It is reasonable. We only pay for the licensing."
"I am not sure about other companies, but it's quite expensive."
"As I am a developer and responsible for providing production support, I do not have personal knowledge of the pricing. However, my colleagues claim that it is very expensive in comparison with other tools."
"The pricing is okay. The licensing costs are very reasonable; it is very affordable to us."
"RSA Archer's price is justifiable and not as expensive, compared to ServiceNow. I have heard that the licensing for ServiceNow is much more expensive. I'm unaware whether there are any additional costs after licensing fees."
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Computer Software Company
12%
Manufacturing Company
9%
Insurance Company
8%
Educational Organization
21%
Financial Services Firm
19%
Insurance Company
9%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for BitSight?
The product is a little expensive and very oriented to large companies.
What needs improvement with BitSight?
BitSight could improve the classes and lower-level detections of anomalies that compound the information used to compute the rating. They could evolve to be a more powerful scanner of cyber hygiene...
What do you like most about RSA Archer?
It has various valuable features. For example, showing us if a control aligns with specific standards or frameworks helps us understand it better and verify its compliance.
What needs improvement with RSA Archer?
If the user needs to fill data, they need to go to one page and then to the next page if they can reduce the number of clicks to perform some activities and would like RSA to improve in this area. ...
What is your primary use case for RSA Archer?
I perform all of our information security management governance and risk -related activities through Archer. My organization manages all types of audits and Enterprise risk activities using Archer.
 

Comparisons

 

Also Known As

No data available
Archer
 

Overview

 

Sample Customers

Fannie Mae, Cabela's, BNP Paribas, PWC, AIR Worldwide, Con Edison, The Container Store, OshKosh, Steris, University of South Florida, Emblem Health, Lloyds Bank
T-Systems, Bridge Point, Equifax, First Data, Global Imaging Company, Manulife Financial
Find out what your peers are saying about Bitsight vs. RSA Archer and other solutions. Updated: June 2025.
860,632 professionals have used our research since 2012.