Try our new research platform with insights from 80,000+ expert users

BlackBerry Cylance Cybersecurity vs Cybereason Endpoint Detection & Response comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
24th
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
Cybereason Endpoint Detecti...
Ranking in Endpoint Protection Platform (EPP)
40th
Average Rating
7.8
Reviews Sentiment
5.6
Number of Reviews
22
Ranking in other categories
Endpoint Detection and Response (EDR) (30th)
 

Mindshare comparison

As of February 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.3%, up from 1.2% compared to the previous year. The mindshare of Cybereason Endpoint Detection & Response is 0.9%, down from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
BlackBerry Cylance Cybersecurity1.3%
Cybereason Endpoint Detection & Response0.9%
Other97.8%
Endpoint Protection Platform (EPP)
 

Featured Reviews

Sooraj Makkancherrry - PeerSpot reviewer
Security Operations Manager at Philips
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
Ivan Burke - PeerSpot reviewer
Head of Research Development and Innovation at CSIR
Offers useful threat hunting and response capabilities but struggles to justify cost for smaller deployments
I mostly work with incident response, so I work with a bunch of them interchangeably, but mostly with the EDR components; I also get involved with some of the XDR components, especially for the cloud. Regarding analysis features, such as deep behavioral detection, I do use it sometimes; I usually don't use the automated version of it, as I prefer threat hunting directly, depending on if the season is available. I know some of them have pretty good analytics engines, but I tend to do the threat hunting on my own. I manage incident response for a bunch of companies, so some of them have Cybereason Endpoint Detection & Response integrated into Sentinel, some into Fortinet, and others into various tools. When considering cost-effectiveness, their pricing structure works such that if you're a large organization with more than a thousand endpoints to deploy to, then Cybereason Endpoint Detection & Response is worthwhile. But for anything less than 300, it's too expensive; obviously, the more you buy, the better the price, making it cheaper for you. Cybereason Endpoint Detection & Response best fits enterprise-level businesses such as huge corporations; however, we are in the process of removing it from many of our endpoint clients because it's not really showing enough value for them at the moment. We're trying to see how we can improve it with some of our clients, but at the moment, it's struggling compared to other EDR solutions that we have deployed. On a scale of one to ten, I rate Cybereason Endpoint Detection & Response a six.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"​Centralized dashboard online which can be used for managing a huge product."
"CylancePROTECT works on AI technology, is always up to date, and uses very few resources on your devices."
"I've found the AI engine in CylancePROTECT to be particularly effective for technology and in preventing unknown threats."
"We chose the solution because it doesn't have daily updates, which is important for us in healthcare IT, where network usage and connectivity to hospitals matter."
"The Application Guard and ByteGuard are useful features."
"The solution’s AI is its most valuable feature."
"The deployment of updates is easy."
"It provides good insight into the programs, applications, or websites that may need attention."
"The initial setup process is straightforward."
"Their EDR solution, the ability to mitigate issues through their command line, is probably the best feature that we've had. We use that all the time. It's very useful for doing investigations."
"The most valuable feature is the capability of the command used by the machine so that we see the kind of performance that is running."
"The initial setup was straightforward."
"I haven't had any issues with the solution. Stability-wise, I rate the solution a ten out of ten."
"The solution is efficient."
"For me, the technical support is good."
"What I find most valuable is the clarity of the platform."
 

Cons

"It's a good solution but some features just need to be updated."
"They could improve on the false positives, reporting and whitelisting features."
"I would like to see a better UI in terms of sifting through more specific data and providing analytics. A little bit more would be nice."
"The user interface is outdated."
"It should have better support for Windows and Mac."
"The AI of CylancePROTECT has room for improvement. I'm on a trial license of SentinelOne, and its AI is much better than what's on CylancePROTECT."
"​Work on the math model. We are catching a lot of false positives, which gets to be a pain at the start of a deployment."
"It is hard to manage."
"There can be problems with the EDI."
"They need to improve their technical support services."
"Reporting could be a bit more granular so that we had the ability to check regions and countries. I just noticed that, for instance, if I look at our servers, it's either "contained" or it's "not contained". I don't have the option, for instance, to look at countries. It only allows me to look at users as one big group."
"The deployment on individual endpoints is more geared toward larger organizations. It might prove to be a bit too complicated for a smaller organization. You need to know what you're doing when you're deploying the sensor."
"Its Microsoft PowerShell protections still need some compatibility improvements. We have run across just a few. It is compatible with 90% of what we have in our network, but there is that 10% that we are still struggling with as far as compatibility with the type of PowerShell scripts needed to run our day-to-day business."
"I feel that the product lacks reporting features and needs improvement."
"It initially took some time to deploy."
"The product's reporting isn't great."
 

Pricing and Cost Advice

"The solution's pricing is around the same as most EDRs but slightly behind some of the major ones."
"It is expensive, but not unreasonable."
"The solution provides me with competitive pricing."
"Do not get hung up on price. You pay for what you get and expensive will hurt one time, where cheap will hurt forever, especially if you fall victim to a ransom attack, etc.​"
"This cost of the license is approximately $5 USD monthly per user."
"The product cost is about $5, per user, per month."
"The licensing part of the product is too expensive compared to other solutions in the market."
"CylancePROTECT's pricing is reasonable, at about €18 per user, per year."
"In terms of pricing, it's a good solution."
"On a scale of one to ten, where one is cheap and ten is expensive, I rate the pricing an eight."
"This product is somewhat expensive and should be cheaper."
"In terms of cost, this is a good choice for our needs."
"I had to go through a third-party to purchase it, which I wasn't really pleased about."
"Though it is not the cheapest solution but it fits our budget. We pay an annual licensing fee."
"The pricing is manageable."
"I do not have experience with the licensing of the product."
report
Use our free recommendation engine to learn which Endpoint Protection Platform (EPP) solutions are best for your needs.
881,757 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
9%
Manufacturing Company
8%
Comms Service Provider
7%
Government
6%
Financial Services Firm
12%
Computer Software Company
11%
Manufacturing Company
9%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise5
Large Enterprise13
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise4
Large Enterprise13
 

Questions from the Community

What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immedi...
What is your primary use case for Cybereason Endpoint Detection & Response?
My main use case for Cybereason Endpoint Detection & Response is mostly for incident response.
What needs improvement with Cybereason Endpoint Detection & Response?
When it comes to advanced threats, it sometimes helps me with finding them and hunting them down with threat detection capabilities; sometimes it's helpful, but sometimes it just drops more data on...
What advice do you have for others considering Cybereason Endpoint Detection & Response?
I mostly work with incident response, so I work with a bunch of them interchangeably, but mostly with the EDR components; I also get involved with some of the XDR components, especially for the clo...
 

Also Known As

Blackberry Protect
Cybereason EDR, Cybereason Deep Detect & Respond
 

Overview

 

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Lockheed Martin, Spark Capital, DocuSign, Softbank Capital
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. Cybereason Endpoint Detection & Response and other solutions. Updated: February 2026.
881,757 professionals have used our research since 2012.