BlackBerry Cylance Cybersecurity vs Cybereason Endpoint Detection &amp; Response comparison

BlackBerry Cylance Cybersecurity vs. Cybereason Endpoint Detection & Response

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cortex XDR by Palo Alto Net...

Mindshare comparison

As of March 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.5%, down from 4.0% compared to the previous year. The mindshare of BlackBerry Cylance Cybersecurity is 1.3%, up from 1.2% compared to the previous year. The mindshare of Cybereason Endpoint Detection & Response is 1.0%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Endpoint Protection Platform (EPP) Mindshare Distribution
Product	Mindshare (%)
Cortex XDR by Palo Alto Networks	3.5%
BlackBerry Cylance Cybersecurity	1.3%
Cybereason Endpoint Detection & Response	1.0%
Other	94.2%

Endpoint Protection Platform (EPP)

Featured Reviews

ABHISHEK_SINGH

Senior Process Expert at A.P. Moller - Maersk

Gained full visibility and streamlined threat detection through behavior-based insights and AI integration

Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.

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Sooraj Makkancherrry

Security Operations Manager at Philips

Doesn't have daily updates, which is important for healthcare IT

I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.

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Ivan Burke

Head of Research Development and Innovation at CSIR

Offers useful threat hunting and response capabilities but struggles to justify cost for smaller deployments

I mostly work with incident response, so I work with a bunch of them interchangeably, but mostly with the EDR components; I also get involved with some of the XDR components, especially for the cloud. Regarding analysis features, such as deep behavioral detection, I do use it sometimes; I usually don't use the automated version of it, as I prefer threat hunting directly, depending on if the season is available. I know some of them have pretty good analytics engines, but I tend to do the threat hunting on my own. I manage incident response for a bunch of companies, so some of them have Cybereason Endpoint Detection & Response integrated into Sentinel, some into Fortinet, and others into various tools. When considering cost-effectiveness, their pricing structure works such that if you're a large organization with more than a thousand endpoints to deploy to, then Cybereason Endpoint Detection & Response is worthwhile. But for anything less than 300, it's too expensive; obviously, the more you buy, the better the price, making it cheaper for you. Cybereason Endpoint Detection & Response best fits enterprise-level businesses such as huge corporations; however, we are in the process of removing it from many of our endpoint clients because it's not really showing enough value for them at the moment. We're trying to see how we can improve it with some of our clients, but at the moment, it's struggling compared to other EDR solutions that we have deployed. On a scale of one to ten, I rate Cybereason Endpoint Detection & Response a six.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The stability of the solution is very good, we have about 100 users on it right now, and we use it twice a week."

"One of the things that I enjoy the most is using policy extensions. It's like having host firewalls to control USB connections. I think it's a wonderful tool to restrict use when connecting to our computers. Another important tool is Home Insights. That is an add-on to the Cortex solution. I like that because we can see all the vulnerabilities in the environment and control what assets are connected to our network."

"Since they've done their most recent update, the ease to isolate endpoints is valuable. If we find one where there is a virus on it, we can easily isolate it. We don't even have to contact the user. We don't have to manually take them off the network. We can easily isolate them."

"The solution is a new generation XDR that has a lot of artificial intelligence modules."

"Cortex is a very good total solution on the endpoints."

"The initial setup is pretty easy."

"Traps is quite a stable product. Once it was properly deployed and configured, you have nothing to be worried about."

"The positive impacts I see from Cortex XDR by Palo Alto Networks include a complete 360-degree view of our security posture altogether, being a uniform platform where we are ingesting logs from multiple resources."

More Cortex XDR by Palo Alto Networks pros

"The stability is perfect, and it is leaps and bounds beyond our previous solution by McAfee."

"It handles situations that the other threat management tools wouldn't find. It has worked well covering the weaker sides of the other products that we're integrating."

"CylancePROTECT works on AI technology, is always up to date, and uses very few resources on your devices."

"Endpoints are protected in real-time without the need of a centralized server."

"Two or three years ago when the WannaCry virus struck, the people that were on Cylance were the ones that weren't affected."

"The platform's most valuable features are the malware detection capabilities."

"It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions."

"You can manage all the threats and everything from a centralized dashboard."

More BlackBerry Cylance Cybersecurity pros

"Cybereason absolutely enables us to mitigate and isolate on the fly. Our managed detection response telemetry has dropped dramatically since we began using it. It's very top-of-mind. We were running some tabletop exercises and none of the detections were getting triggered by the managed security services provider. So we needed to find a solution that would trigger high-fidelity alerts. That was Cybereason and it dramatically changed our landscape from the detection and response perspective."

"The initial setup process is straightforward."

"Their EDR solution, the ability to mitigate issues through their command line, is probably the best feature that we've had. We use that all the time. It's very useful for doing investigations."

"They do a very good job of providing multi-stage visualizations of malicious operations that immediately show all attack details across all devices and users. Since it is MalOp-centric model, you can see if there has been a similar operation across multiple machines. If it is the same thing appearing on multiple machines, you see all the machines and users affected in one screen."

"We are monitoring it by ourselves as well, however, their SOC team is monitoring and pre-alerting us all the time, every day."

"To get my Cybereason instance up and running, I just install it; it takes less than a minute or two to actually install and run the installer."

"I haven't had any issues with the solution. Stability-wise, I rate the solution a ten out of ten."

"With Cybereason, we can never fail any business type because of the antivirus detection."

More Cybereason Endpoint Detection & Response pros

Cons

"The product's pricing needs improvement. They could provide more discounts. Additionally, the dashboard and control panel could be enhanced."

"The solution should add unwanted malicious hash values to a block list so that whenever the action is triggered, it will automatically prevent the malicious content."

"I feel that it should not be a licensed activity because a feature should allow us to see applications running on end devices."

"There are some default policies which sometimes affect our applications and cause them to run around."

"There are some limitations on the Traps agents."

"The solution should force customers to integrate with network traffic to see the full benefits of XDR."

"We had a problem with getting our older endpoints up to date, but their newest updates have been really good. I've been pleased with it in terms of what our needs are. It's doing what we want it to do."

"Cortex XDR could be improved with more GUI features."

More Cortex XDR by Palo Alto Networks cons

"Making the dashboards a bit modern to make them easier to search would also be helpful."

"The process of whitelisting a script that you want to be able to run can be a little bit difficult, or awkward."

"It could have integration with industrial base HMIS or Human Machine Interfaces Solutions."

"It could have integration with industrial base HMIS or Human Machine Interfaces Solutions. This is the industrial environment where you have a control center for all the automation that's happening, whether it is oil, gas, or chemical manufacturing. They often have to set up a computer at the back and watch the other stuff to get alerts. In these autonomous or on-premises environments, they often don't have access to email readily. Integration with other industrial solutions, such as HMIS, will allow them to communicate and get an alert that something has been found. This way, they can react to it sooner than having somebody watch the screen and keep checking the screen. Rockwell has its own suite. Similarly, Honeywell has its own suite. There's also an independent HMI/historian solution provider out there called VTSCADA. We actually get asked if we can get it to show up on a screen, which is difficult. Getting those alerts to work within an industrial environment would be a huge plus."

"It is hard to manage."

"They could improve on the false positives, reporting and whitelisting features."

"I would like to see a little bit of additional reporting or insight as to what it is doing exactly."

"The security scripting needs improvement. It needs deeper security for scripting."

More BlackBerry Cylance Cybersecurity cons

"The graphics are a little lacking."

"Cybereason is not flexible in terms of needing a lot of servers, or assets."

"Reporting could be a bit more granular so that we had the ability to check regions and countries."

"Compared to our previous endpoint, we have a lot more false positives and a lot more duplication of alerts. So we're chasing more alerts."

"There is room for improvement in the product features related to device control, particularly USB management."

"Technical support needs to improve."

"The deployment on individual endpoints is more geared toward larger organizations. It might prove to be a bit too complicated for a smaller organization. You need to know what you're doing when you're deploying the sensor."

"I would like to see improvements on the operational side, specifically in grouping."

More Cybereason Endpoint Detection & Response cons

Pricing and Cost Advice

"I did PoCs on products called Cylance and CrowdStrike. Although, I consider these products and they were also good, when it come to cost and budgetary factors, Traps has been proven to be better than the other two products. It is quite cost-effective and delivers all the entire solution which we require."

"In terms of the cost Cortex XDR by Palo Alto Networks is very expensive because we are a Mexican company and when you translate dollars to pesos the cost is very high. The solution is very expensive for Mexican companies. I understand that they have international prices, but I do not think it offsets the price enough for many companies in countries, such as Mexico. The amount it is reduced is not a massive percentage."

"Cortex XDR by Palo Alto Networks is quite an expensive solution."

"The pricing is a little bit on the expensive side."

"Cortex XDR's pricing is ok."

"The price of the product is not very economical."

"It's way too expensive, but security is expensive. You pay for your licensing, and then you pay for someone to monitor the stuff."

"Our license will require renewal in August, after which the maintenance will continue as usual."

More Cortex XDR by Palo Alto Networks pricing and cost advice

"Review closely how many endpoints you actually need before buying into a pricing level. Deal and deal with the VAR of your choice."

"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten."

"Do not get hung up on price. You pay for what you get and expensive will hurt one time, where cheap will hurt forever, especially if you fall victim to a ransom attack, etc."

"The solution provides me with competitive pricing."

"The initial end-point cost may seem a little high (~$55/device/year) but when you look at the total peace of mind that the solution provides, with no reboots for updates, and negligible performance impact, it is well worth it."

"Our licensing cost for the solution is around $4,000 for six months. There are no costs in addition to the standard licensing fees."

"We pay our license on a yearly basis and have just renewed for two years."

"The license price for this solution could be better. It's on the expensive side."

More BlackBerry Cylance Cybersecurity pricing and cost advice

"We considered a few other solutions. Some were ridiculously overpriced, while others didn't have solutions for Mac endpoints. That was a deal-breaker because most of our organization is on Mac. It came down to two vendors: Cybereason and another. They had similar pitches and almost identical approaches, but in the end, Cybereason gave us the best value for our money."

"The pricing is manageable."

"I do not have experience with the licensing of the product."

"On a scale of one to ten, where one is cheap and ten is expensive, I rate the pricing an eight."

"Though it is not the cheapest solution but it fits our budget. We pay an annual licensing fee."

"In terms of pricing, it's a good solution."

"In terms of cost, this is a good choice for our needs."

"This product is somewhat expensive and should be cheaper."

More Cybereason Endpoint Detection & Response pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

Manufacturing Company

Financial Services Firm

Comms Service Provider

Computer Software Company

Manufacturing Company

University

Comms Service Provider

Financial Services Firm

12%

Computer Software Company

11%

Manufacturing Company

10%

Outsourcing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	44
Midsize Enterprise	20
Large Enterprise	47

By reviewers
Company Size	Count
Small Business	33
Midsize Enterprise	5
Large Enterprise	13

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	4
Large Enterprise	13

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One

Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...

Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)

Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...

How is Cortex XDR compared with Microsoft Defender?

Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...

What do you like most about Blackberry Protect?

It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessa...

What is your experience regarding pricing and costs for Blackberry Protect?

The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.

What needs improvement with Blackberry Protect?

I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we conta...

What is your primary use case for Cybereason Endpoint Detection & Response?

My main use case for Cybereason Endpoint Detection & Response is mostly for incident response.

What needs improvement with Cybereason Endpoint Detection & Response?

When it comes to advanced threats, it sometimes helps me with finding them and hunting them down with threat detectio...

What advice do you have for others considering Cybereason Endpoint Detection & Response?

I mostly work with incident response, so I work with a bunch of them interchangeably, but mostly with the EDR compone...

Microsoft Defender for Endpoint vs Cortex XDR by Palo Alto Networks

Comparisons

Compared 9% of the time

SentinelOne Singularity Complete vs Cortex XDR by Palo Alto Networks

Compared 6% of the time

CrowdStrike Falcon vs Cortex XDR by Palo Alto Networks

Compared 4% of the time

Cortex XSIAM vs Cortex XDR by Palo Alto Networks

Compared 4% of the time

Symantec Endpoint Security vs Cortex XDR by Palo Alto Networks

Compared 3% of the time

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CrowdStrike Falcon vs BlackBerry Cylance Cybersecurity

Compared 8% of the time

VMware Carbon Black Endpoint vs BlackBerry Cylance Cybersecurity

Compared 7% of the time

SentinelOne Singularity Complete vs BlackBerry Cylance Cybersecurity

Compared 6% of the time

Microsoft Defender for Endpoint vs BlackBerry Cylance Cybersecurity

Compared 6% of the time

Trellix Endpoint Security Platform vs BlackBerry Cylance Cybersecurity

Compared 4% of the time

More BlackBerry Cylance Cybersecurity Competitors

CrowdStrike Falcon vs Cybereason Endpoint Detection & Response

Compared 10% of the time

SentinelOne Singularity Complete vs Cybereason Endpoint Detection & Response

Compared 7% of the time

Fortinet FortiEDR vs Cybereason Endpoint Detection & Response

Compared 4% of the time

Intercept X Endpoint vs Cybereason Endpoint Detection & Response

Compared 4% of the time

Trellix Endpoint Security Platform vs Cybereason Endpoint Detection & Response

Compared 3% of the time

More Cybereason Endpoint Detection & Response Competitors

Product Reports

Cortex XDR by Palo Alto Networks

Download Cortex XDR by Palo Alto Networks product report

BlackBerry Cylance Cybersecurity

Download BlackBerry Cylance Cybersecurity product report

Cybereason Endpoint Detection & Response

Download Cybereason Endpoint Detection & Response product report

Cybereason Endpoint Detection & Response report

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps

Blackberry Protect

Cybereason EDR, Cybereason Deep Detect & Respond

Overview

Cortex XDR by Palo Alto Networks provides advanced threat detection with AI-driven endpoint protection and seamless integration, ensuring multi-layered security and automatic threat response.

Cortex XDR is designed to safeguard endpoints against malware and suspicious activities. It offers advanced threat detection and response capabilities using behavioral analysis, AI, and machine learning. It seamlessly integrates with security infrastructures, providing endpoint security, firewall integration, and enhanced visibility in both cloud-based and on-premises environments.

What are the key features of Cortex XDR?

Advanced Threat Detection: Uses AI and machine learning for proactive threat identification.
Multi-layered Security: Combines various security measures for comprehensive protection.
Endpoint Protection: Safeguards against malware and exploits.
Behavioral Analysis: Monitors suspicious activity for early detection.
Automatic Threat Response: Automates responses to neutralize threats.

What benefits should users expect?

Ease of Use: Simplifies security management with intuitive design.
Resource Efficiency: Minimizes impact on system resources.
Integration Capabilities: Works well with existing security setups.
Reduced Analyst Workload: Automates processes to decrease manual intervention.

Organizations in diverse sectors deploy Cortex XDR to protect against malware, leveraging its advanced threat detection capabilities. Its integration with existing security infrastructures appeals to those seeking comprehensive protection in both cloud and on-premises environments, providing enhanced visibility and threat intelligence.

Palo Alto Networks

BlackBerry Cylance Cybersecurity leverages AI and machine learning for efficient malware detection and zero-day threat protection, offering robust endpoint security with high detection accuracy and low false positive rates.

BlackBerry Cylance Cybersecurity delivers advanced threat protection with AI-driven algorithms and machine learning. Its lightweight design ensures low system resource usage, making it both efficient and effective. It's recognized for centralized management, easy deployment, and a clean interface, providing comprehensive endpoint protection against diverse threats. The integration of features like CylanceOPTICS and behavioral monitoring enhances security insights. While the system excels in malware detection, enhancements are needed in areas like user interface design, reporting, deeper threat analysis, and integration with third-party systems. Support and pricing improvements could also increase competitiveness.

What are the key features of BlackBerry Cylance Cybersecurity?

AI and Machine Learning: Utilizes cutting-edge technology for malware and threat detection.
Zero-Day Protection: Safeguards against emerging threats without the need for constant updates.
Centralized Management: Simplifies deployment and management across devices.
CylanceOPTICS: Provides advanced security insights and behavioral monitoring.
Low Resource Usage: Ensures efficient operation with minimal system impact.

What benefits should users expect from BlackBerry Cylance Cybersecurity?

High Detection Accuracy: Reduces risk with minimal false positives.
Efficient Resource Management: Enhances performance with its lightweight design.
Proactive Threat Defense: Protects against a wide range of threats with centralized management.
Advanced Insights: Offers unique features for detailed security analysis.

Organizations deploy BlackBerry Cylance Cybersecurity for threat analytics, log management, and endpoint protection. As an antivirus replacement, it protects against zero-day malware, ransomware, and various threats. Its AI algorithms detect anomalies, minimizing risks in both internet-connected and isolated environments. Many businesses incorporate it into wider security strategies, appreciating its centralized management and proactive defense capabilities.

BlackBerry

Cybereason's Endpoint Detection and Response platform detects in real-time both signature and non-signature-based attacks and accelerates incident investigation and response. Cybereason connects together individual pieces of evidence to form a complete picture of a malicious operation.

LevelBlue

Sample Customers

CBI Health Group, University Honda, VakifBank

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit

Lockheed Martin, Spark Capital, DocuSign, Softbank Capital

BlackBerry Cylance Cybersecurity vs. Cybereason Endpoint Detection & Response