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BlackBerry Cylance Cybersecurity Logo

BlackBerry Cylance Cybersecurity pros and cons

Vendor: BlackBerry
4.0 out of 5

Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

BlackBerry Cylance Cybersecurity provides effective malware protection and has successfully blocked major threats like WannaCry.
The application operates with low CPU usage, ensuring minimal impact on server and desktop performance.
Deployment is straightforward, whether on individual systems or through Group Policy for Windows domains.
It features robust offline protection, guarding endpoints against 99.99% of threats even without internet connectivity.
BlackBerry Cylance Cybersecurity scales easily and remains highly stable under varying operational demands.

CONS

BlackBerry Cylance Cybersecurity needs real analysis of quarantined files and must improve its alerting system to reduce false positives.
Reporting and whitelisting features of BlackBerry Cylance Cybersecurity could be enhanced for effectiveness.
Integration with industrial base HMIS or Human Machine Interfaces would benefit BlackBerry Cylance Cybersecurity in autonomous environments.
BlackBerry Cylance Cybersecurity should add features similar to SentinelOne's rollback functionality for better threat management.
BlackBerry Cylance Cybersecurity must improve channel management, focusing more on small and medium-sized businesses alongside large enterprises and MSPs.
 

BlackBerry Cylance Cybersecurity Pros review quotes

Sooraj Makkancherrry - PeerSpot reviewer
Security Operations Manager at Philips
Sep 10, 2024
We chose the solution because it doesn't have daily updates, which is important for us in healthcare IT, where network usage and connectivity to hospitals matter.
KR
Cyber Security Manager at a healthcare company with 10,001+ employees
Aug 20, 2024
CylancePROTECT is a fairly decent antivirus.
Eric Ha - PeerSpot reviewer
Solutions Development Manager at Kyocera International
May 21, 2024
The solution runs in the background, and I do not need to care about it.
Learn what your peers think about BlackBerry Cylance Cybersecurity. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,747 professionals have used our research since 2012.
Hadar Eshel - PeerSpot reviewer
Co-Founder and CEO at Cloudway
Jan 24, 2024
I've found the AI engine in CylancePROTECT to be particularly effective for technology and in preventing unknown threats.
MA
Division Manager, Information Technology at a legal firm with 51-200 employees
Apr 10, 2024
I rate the tool a ten out of ten when it comes to the ease of use or management part.
George Tsepelis - PeerSpot reviewer
Senior Technical Support Analyst at Paul's Transport Inc
Jul 19, 2023
The solution’s AI is its most valuable feature.
Sooraj Makkancherrry - PeerSpot reviewer
Security Operations Manager at Philips
Oct 31, 2022
The solution is easy to deploy.
Eric Ha - PeerSpot reviewer
Solutions Development Manager at Kyocera International
Jan 27, 2022
Blackberry Protect offers endpoint protection, it's easy to deploy, and it's scalable and stable.
Rojal  Barreto - PeerSpot reviewer
Computer Engineer at OIC, Alshirawi
Apr 26, 2024
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.
KC
Managerial Agent at PD Centre
Mar 27, 2024
The most valuable feature of CylancePROTECT is the support.
 

BlackBerry Cylance Cybersecurity Cons review quotes

Sooraj Makkancherrry - PeerSpot reviewer
Security Operations Manager at Philips
Sep 10, 2024
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable.
KR
Cyber Security Manager at a healthcare company with 10,001+ employees
Aug 20, 2024
Making the dashboards a bit modern to make them easier to search would also be helpful.
Eric Ha - PeerSpot reviewer
Solutions Development Manager at Kyocera International
May 21, 2024
The stability could be improved.
Learn what your peers think about BlackBerry Cylance Cybersecurity. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,747 professionals have used our research since 2012.
Hadar Eshel - PeerSpot reviewer
Co-Founder and CEO at Cloudway
Jan 24, 2024
Additionally, their channel management has been lacking, with a notable disregard for small and medium-sized businesses, focusing primarily on large enterprises and very large MSPs.
MA
Division Manager, Information Technology at a legal firm with 51-200 employees
Apr 10, 2024
The high price of the product is an area of concern where improvements are required. The product's price should be more competitive.
George Tsepelis - PeerSpot reviewer
Senior Technical Support Analyst at Paul's Transport Inc
Jul 19, 2023
The product must make the interface a little more user-friendly.
Sooraj Makkancherrry - PeerSpot reviewer
Security Operations Manager at Philips
Oct 31, 2022
It is hard to manage.
Eric Ha - PeerSpot reviewer
Solutions Development Manager at Kyocera International
Jan 27, 2022
The price for this EPP platform is expensive and could be improved.
Rojal  Barreto - PeerSpot reviewer
Computer Engineer at OIC, Alshirawi
Apr 26, 2024
The solution should implement AI in the product.
KC
Managerial Agent at PD Centre
Mar 27, 2024
The solution’s user interface could be improved.