

BlackBerry Cylance and Palo Alto Networks Cortex XDR are prominent contenders in the endpoint security market. Cortex XDR appears to have an edge due to its integration capabilities and comprehensive security features, making it a preferred choice for users needing advanced threat detection and network tool integration.
Features: BlackBerry Cylance emphasizes AI-driven endpoint protection with minimal resource consumption, effectively blocking zero-day threats and offering a lightweight design favored by users. Cortex XDR excels in extensive threat detection, investigation, and response capabilities, leveraging robust network tool integration and providing a multi-layered security approach.
Room for Improvement: BlackBerry Cylance users would like enhancements in handling false positives, user interface improvements, and reduced deployment complexity. They also call for better integration features. Cortex XDR users seek improved integration with third-party tools, enhanced reporting, and customizable dashboards. Both products face concerns regarding their pricing and the complexities involved in agent deployment and support services.
Ease of Deployment and Customer Service: BlackBerry Cylance supports deployment across public and private clouds and on-premises environments, with mixed reviews on technical support. Some users find it lacks responsiveness. Cortex XDR, supporting diverse environments, generally receives positive feedback on customer service and technical support, though some users experience high costs and challenges with technical queries.
Pricing and ROI: BlackBerry Cylance is noted for being cost-effective in AI-driven security, though some users consider it expensive compared to competitors. Cortex XDR is generally seen as more costly; however, users often perceive it as justified due to its comprehensive protection. Despite pricing concerns, both solutions offer significant ROI through reduced manual labor and enhanced security posture.
| Product | Market Share (%) |
|---|---|
| Cortex XDR by Palo Alto Networks | 3.4% |
| BlackBerry Cylance Cybersecurity | 1.3% |
| Other | 95.3% |


| Company Size | Count |
|---|---|
| Small Business | 33 |
| Midsize Enterprise | 5 |
| Large Enterprise | 13 |
| Company Size | Count |
|---|---|
| Small Business | 43 |
| Midsize Enterprise | 20 |
| Large Enterprise | 46 |
BlackBerry Cylance Cybersecurity leverages AI and machine learning for efficient malware detection and zero-day threat protection, offering robust endpoint security with high detection accuracy and low false positive rates.
BlackBerry Cylance Cybersecurity delivers advanced threat protection with AI-driven algorithms and machine learning. Its lightweight design ensures low system resource usage, making it both efficient and effective. It's recognized for centralized management, easy deployment, and a clean interface, providing comprehensive endpoint protection against diverse threats. The integration of features like CylanceOPTICS and behavioral monitoring enhances security insights. While the system excels in malware detection, enhancements are needed in areas like user interface design, reporting, deeper threat analysis, and integration with third-party systems. Support and pricing improvements could also increase competitiveness.
What are the key features of BlackBerry Cylance Cybersecurity?Organizations deploy BlackBerry Cylance Cybersecurity for threat analytics, log management, and endpoint protection. As an antivirus replacement, it protects against zero-day malware, ransomware, and various threats. Its AI algorithms detect anomalies, minimizing risks in both internet-connected and isolated environments. Many businesses incorporate it into wider security strategies, appreciating its centralized management and proactive defense capabilities.
Cortex XDR by Palo Alto Networks provides advanced threat detection with AI-driven endpoint protection and seamless integration, ensuring multi-layered security and automatic threat response.
Cortex XDR is designed to safeguard endpoints against malware and suspicious activities. It offers advanced threat detection and response capabilities using behavioral analysis, AI, and machine learning. It seamlessly integrates with security infrastructures, providing endpoint security, firewall integration, and enhanced visibility in both cloud-based and on-premises environments.
What are the key features of Cortex XDR?Organizations in diverse sectors deploy Cortex XDR to protect against malware, leveraging its advanced threat detection capabilities. Its integration with existing security infrastructures appeals to those seeking comprehensive protection in both cloud and on-premises environments, providing enhanced visibility and threat intelligence.
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