

Symantec Endpoint Security and BlackBerry Cylance Cybersecurity are leading competitors in the cybersecurity market. Symantec appears to have an edge in comprehensive endpoint protection, whereas BlackBerry Cylance is favored for its innovative AI-driven security.
Features: Symantec Endpoint Security offers extensive antivirus protection with intrusion prevention, SONAR, and application control. It supports multiple platforms like Windows, Mac, and Linux and allows centralized management. BlackBerry Cylance excels with its AI and machine learning-driven protection, minimal system resource usage, and powerful defense against zero-day threats. Its lightweight design is particularly appreciated.
Room for Improvement: Symantec faces criticism for heavy resource usage, affecting system performance. Improvements in real-time monitoring and zero-day threat detection are needed. BlackBerry Cylance, despite its efficiency, frequently generates false positives and lacks detailed post-incident reporting. Enhancements in its interface and support documentation are also suggested by users.
Ease of Deployment and Customer Service: Symantec supports primarily on-premises deployment, with some cloud flexibility. Customer service feedback is mixed, with concerns about response times post-Broadcom acquisition. BlackBerry Cylance offers flexible deployment options like public, private, and hybrid cloud, and users find the setup straightforward. However, some inefficiencies in channel management and support response speed are noted.
Pricing and ROI: Symantec is perceived as expensive, yet offers good protection and support value, resulting in positive ROI through reduced downtime. BlackBerry Cylance's pricing is similar to other EDR solutions and considered reasonable but slightly high. Users find Cylance's protection capabilities justify its cost, though more competitive pricing is desired.
| Product | Market Share (%) |
|---|---|
| Symantec Endpoint Security | 3.3% |
| BlackBerry Cylance Cybersecurity | 1.3% |
| Other | 95.4% |


| Company Size | Count |
|---|---|
| Small Business | 33 |
| Midsize Enterprise | 5 |
| Large Enterprise | 13 |
| Company Size | Count |
|---|---|
| Small Business | 69 |
| Midsize Enterprise | 32 |
| Large Enterprise | 63 |
BlackBerry Cylance Cybersecurity leverages AI and machine learning for efficient malware detection and zero-day threat protection, offering robust endpoint security with high detection accuracy and low false positive rates.
BlackBerry Cylance Cybersecurity delivers advanced threat protection with AI-driven algorithms and machine learning. Its lightweight design ensures low system resource usage, making it both efficient and effective. It's recognized for centralized management, easy deployment, and a clean interface, providing comprehensive endpoint protection against diverse threats. The integration of features like CylanceOPTICS and behavioral monitoring enhances security insights. While the system excels in malware detection, enhancements are needed in areas like user interface design, reporting, deeper threat analysis, and integration with third-party systems. Support and pricing improvements could also increase competitiveness.
What are the key features of BlackBerry Cylance Cybersecurity?Organizations deploy BlackBerry Cylance Cybersecurity for threat analytics, log management, and endpoint protection. As an antivirus replacement, it protects against zero-day malware, ransomware, and various threats. Its AI algorithms detect anomalies, minimizing risks in both internet-connected and isolated environments. Many businesses incorporate it into wider security strategies, appreciating its centralized management and proactive defense capabilities.
Symantec Endpoint Security is a robust and reliable product that provides complete protection against viruses, malware, Trojans, and malicious files. It offers application and device control, ease of use in deploying and updating, a central control console, stability, scalability, auto-discovery capabilities, patch management, endpoint detection and response capabilities, intrusion detection module.
The Symantec Global Intelligence Network (GIN) provides threat intelligence and detection across endpoints, email, and web traffic. It has helped organizations reduce downtime, increase productivity, and improve security posture. Symantec Endpoint Security is easy to use, has a flexible administration, and offers more value than expected.
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