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BlackBerry Cylance Cybersecurity vs CrowdStrike Falcon comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 13, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Protection Platform (EPP)
4th
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
122
Ranking in other categories
Endpoint Detection and Response (EDR) (5th), Extended Detection and Response (XDR) (3rd), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
34th
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
CrowdStrike Falcon
Ranking in Endpoint Protection Platform (EPP)
3rd
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
205
Ranking in other categories
Endpoint Detection and Response (EDR) (1st)
 

Mindshare comparison

As of November 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.8%, up from 3.6% compared to the previous year. The mindshare of BlackBerry Cylance Cybersecurity is 1.8%, up from 1.2% compared to the previous year. The mindshare of CrowdStrike Falcon is 5.5%, down from 7.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
CrowdStrike Falcon5.5%
Cortex XDR by Palo Alto Networks3.8%
BlackBerry Cylance Cybersecurity1.8%
Other88.9%
Endpoint Protection Platform (EPP)
 

Q&A Highlights

Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot
Jun 27, 2019
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Sooraj Makkancherrry - PeerSpot reviewer
Security Operations Manager at Philips
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
JW
Senior Security Engineer at a financial services firm with 10,001+ employees
Centralized endpoint protection has strengthened compliance and accelerated incident response
There are a number of areas that I only touch a handful of times, but when I get in there, I realize why I don't do that. The main area would be within the support area. The support bot is not really as smart as you would expect it, especially in this day and age of LLM and other capabilities that I know CrowdStrike Falcon is already capable of doing. Additionally, I would appreciate a little bit more easy to read insights of some of the dashboards or maybe manipulation of the dashboards. It is still a little cumbersome to build custom dashboards and it's not as intuitive as you would think. Documentation is abysmal and needs to be improved dramatically. I know that there's a big effort to do this, however, even the new effort is honestly worse than it was before. Those are definitely major areas of improvement, just more in the usability of the features.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Based on my experience, I would recommend Cortex XDR by Palo Alto Networks to other people."
"If the user leaves our premises or network, Palo Alto Traps will still be on that endpoint and will still apply our policies."
"The most valuable feature is that you can select remote access of any machine for sandboxing."
"The solution is a new generation XDR that has a lot of artificial intelligence modules."
"Based on my experience with Cortex XDR by Palo Alto Networks, I highly recommend it due to its quick response to zero-day attacks and low utilization from end-user devices."
"Traps is quite a stable product. Once it was properly deployed and configured, you have nothing to be worried about."
"The biggest positive impact I see from Cortex XDR by Palo Alto Networks is a significant reduction in the number of people required to manage it."
"Since using Cortex XDR by Palo Alto Networks, our MTTR has reduced, which means the mean time to resolve any ticket has been reduced."
"The Application Guard and ByteGuard are useful features."
"It provides good insight into the programs, applications, or websites that may need attention."
"In most cases, the solution's ability to detect in the MITRE framework, and its ability to be able to detect attacks in any one of seven or eight different areas of the life cycle of an attack is very useful."
"I rate the tool a ten out of ten when it comes to the ease of use or management part."
"The solution is easy to deploy."
"The initial endpoint cost may seem a little high (~$55/device/year), but when you look at the total peace of mind that the solution of Cylance endpoint protection provides, with no reboots for updates, and negligible performance impact, it is well worth it."
"The most functional item that we use is the process to turn off the false flags that it causes."
"We chose the solution because it doesn't have daily updates, which is important for us in healthcare IT, where network usage and connectivity to hospitals matter."
"The key aspect of CrowdStrike Falcon is its behavioral detection approach."
"There are great security features on offer that are much better than other options in India at this time."
"EDR is effective in CrowdStrike."
"CrowdStrike Falcon features are robust and reliable."
"Using CrowdStrike Falcon has changed the way my security team detects, investigates, and responds to threats by improving the flow with the detections and the alerting."
"The best benefit of CrowdStrike Falcon is 99% MITRE coverage."
"I like the vulnerability assessment and proactive hunting features of CrowdStrike Falcon."
"The value I see in having endpoint, identity, cloud, and other security telemetry brought together in CrowdStrike Falcon is that I can follow the entire history and better recognize attack paths instead of just seeing individual events."
 

Cons

"It is not easy to sell Cortex XDR, not because it isn't a good tool. Its marketing needs to be improved."
"In reporting they should have a customizable dashboard due to the fact that C-level people don't like reporting to the IT department. They prefer to have a real-time dashboard. That kind of dashboard needs to have various customizations."
"The solution lacks real-time, on-demand antivirus."
"We have found that there are times Cortex XDR by Palo Alto Networks does not detect some of the viruses, we have to use another protection solution called Kaspersky."
"There are some limitations on the Traps agents."
"We would also like to have advanced tech protection and email scanning."
"When it comes to core analysis, and security analysis, Cortex needs to provide more information."
"Cortex XDR by Palo Alto Networks could improve by offering remote management. It would be useful to look at the client's issue to fix it."
"I'd like them to do software distribution too, but they said that that's architecturally not at the product line."
"The solution’s user interface could be improved."
"Having worked with SentinelOne, Cylance is good, however, it probably needs to add a feature similar to SentinelOne's rollback functionality. With this feature, if you get infected, with a click, you can go back to the pre-infection state. If Cylance could add this functionality to their offering as well, that would be ideal."
"It just doesn't make you feel like you're getting covered or have the best protection, which you should have."
"It's a good solution but some features just need to be updated."
"The high price of the product is an area of concern where improvements are required. The product's price should be more competitive."
"Additionally, their channel management has been lacking, with a notable disregard for small and medium-sized businesses, focusing primarily on large enterprises and very large MSPs."
"For example, the interface and the Cylance Optics need to be improved a fair bit."
"Customer support with CrowdStrike is very poor; they often respond with scripted answers, as it has become an AI chat support system."
"CrowdStrike should provide better visibility in its reporting. There should be more forensic details about detected threats."
"Improving CrowdStrike Falcon could involve slowing down the release of sensor updates and prevention policies, as I appreciate how they release them, but if they could slow down the release, that would help us catch up."
"There are some aspects of the UI that could use some improvement, e.g., working in groups."
"Tighter integration around XDR could be included."
"The Integration with tools, SOC tools, could be better."
"This solution is relatively expensive."
"CrowdStrike should add support for ransomware protection."
 

Pricing and Cost Advice

"If one wishes to work with another team or large number of users at a future point, he must purchase a license for them."
"It is present, but when compared to other competitive products, I would say it is not less expensive; however, when all of the other added values are considered, the price is reasonable."
"Cortex XDR's pricing is ok."
"The pricing is okay, although direct support can be expensive."
"In terms of the cost Cortex XDR by Palo Alto Networks is very expensive because we are a Mexican company and when you translate dollars to pesos the cost is very high. The solution is very expensive for Mexican companies. I understand that they have international prices, but I do not think it offsets the price enough for many companies in countries, such as Mexico. The amount it is reduced is not a massive percentage."
"It has a higher cost than other solutions, like CrowdStrike or Microsoft’s EDR tools, but it reduces the cost of our operations because it’s a new generation antivirus tool."
"Compared to CrowdStrike, Cortex XDR is an expensive solution."
"Very costly product."
"The monthly fee is $55 USD per user."
"The product cost is about $5, per user, per month."
"The license price for this solution could be better. It's on the expensive side."
"Currently, we have competitive pricing for Cylance, which is affordable enough to consider."
"Do not get hung up on price. You pay for what you get and expensive will hurt one time, where cheap will hurt forever, especially if you fall victim to a ransom attack, etc.​"
"The solution provides me with competitive pricing."
"We pay our license on a yearly basis and have just renewed for two years."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten."
"Years ago, when we bought CrowdStrike, you got everything it had. I was a little concerned when they broke this out into a la carte modules where you can buy EDR, Spotlight, etc., picking and choosing off the menu. I was a little worried that the solution would get watered down. However, I realized in my previous organization when we had the full suite that there were a bunch of features in it that we didn't have time to operationalize. So, I warmed up to it. I get the whole, "Look, you can pick and choose. Okay, everybody buys a steak, but do you want mashed potatoes, or do you want lobster mac and cheese?" So, you can pick the sides that you want, so you can buy the solution that you want and operationalize versus paying a lot of money and getting a bunch of things, but not using 60 percent of the tools in the box."
"The pricing and licensing are reasonable. I don't think we are getting charged more than what it is worth. It is fair, but I do not like how it is a la carte. I realize they do that so other organizations can buy and get the agent, getting it cheaper than you could otherwise. However, if you want the main core package, which has all the main features with the exception of maybe the multi-cloud protections, that can get pricier for an organization. So, you have to pick and choose what you want. I do not care for a la carte pricing."
"Pricing and licensing seem to be in line with what they offer. We are a smaller organization, so pricing is important. Obviously, we would make a business case if it is something we really needed or felt that we needed. So, the pricing is in line with what we are getting from a product standpoint."
"The tool is a little bit expensive compared to other products, but I think it's okay owing to its quality."
"Purchasing the product through the AWS Marketplace is just a click away. Since we were using the on-premise version of the product, we continued on the cloud by purchasing it through the AWS Marketplace."
"CrowdStrike is a reasonably priced tool."
"Annual licensing."
"The pricing on CrowdStrike is per license. It was about $42 per seat yearly."
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Answers from the Community

Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot
Jun 27, 2019
Jun 27, 2019
Both Cylance and CrowdStrike are amongst the few top of the market in terms or endpoint protection. CrowdStrike was considered among the top 5 in 2017 and Cylance was considered the same in 2019. As they are both highly effective, CrowdStrike is very unique in its user-friendliness, while Cylance is very unique for its minimum utilization of computer's resources. If you compare initial pricing,...
2 out of 3 answers
Dan Brunnquell - PeerSpot reviewer
Director Of Information Technology at a financial services firm with 11-50 employees
Jun 25, 2019
I never used Cylance. We installed CrowdStrike on 6/6/19 and aside from a test file have had zero hits. CrowdStrike has some additional features available (at a cost). One that I am looking at is device control for USB storage devices for policy enforcement. Syslogs are being absorbed by my SIEM as well.
AA
IT Manager with 201-500 employees
Jun 26, 2019
Both Cylance and CrowdStrike are amongst the few top of the market in terms or endpoint protection. CrowdStrike was considered among the top 5 in 2017 and Cylance was considered the same in 2019. As they are both highly effective, CrowdStrike is very unique in its user-friendliness, while Cylance is very unique for its minimum utilization of computer's resources. If you compare initial pricing, you would go with Cylance, but you can always negotiate with both to get the best offers.
 

Top Industries

By visitors reading reviews
Comms Service Provider
14%
Outsourcing Company
12%
Construction Company
10%
Manufacturing Company
10%
Outsourcing Company
12%
Construction Company
11%
Manufacturing Company
8%
Financial Services Firm
6%
Financial Services Firm
10%
Outsourcing Company
10%
Manufacturing Company
10%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise21
Large Enterprise57
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise5
Large Enterprise14
By reviewers
Company SizeCount
Small Business62
Midsize Enterprise54
Large Enterprise103
 

Questions from the Community

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Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
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How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing u...
How does Microsoft Defender for Endpoint compare with Crowdstrike Falcon?
The CrowdStrike solution delivers a lot of information about incidents. It has a very light sensor that will never pu...
Is Crowdstrike Falcon better than Trend Micro Deep Security?
I like that Crowdstrike allows me to easily correlate data between my firewalls. What’s most useful for my needs is t...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Blackberry Protect
CrowdStrike Falcon XDR, CrowdStrike Falcon Threat Intelligence, CrowdStrike Identity Protection, CrowdStrike Falcon Surface, CrowdStrike Falcon Platform
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Information Not Available
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. CrowdStrike Falcon and other solutions. Updated: September 2026.
920,929 professionals have used our research since 2012.