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BlackBerry Cylance Cybersecurity vs Cisco Secure Endpoint comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
26th
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
Cisco Secure Endpoint
Ranking in Endpoint Protection Platform (EPP)
34th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
49
Ranking in other categories
Endpoint Detection and Response (EDR) (26th), Cisco Security Portfolio (8th)
 

Mindshare comparison

As of January 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.2%, down from 1.3% compared to the previous year. The mindshare of Cisco Secure Endpoint is 1.3%, down from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
BlackBerry Cylance Cybersecurity1.2%
Cisco Secure Endpoint1.3%
Other97.5%
Endpoint Protection Platform (EPP)
 

Featured Reviews

Sooraj Makkancherrry - PeerSpot reviewer
Security Operations Manager at Philips
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
JavedHashmi - PeerSpot reviewer
Chief Technology Officer at Future Point Technologies
Reliable threat protection is achieved while integration and analysis capabilities need refinement
Cisco Secure Endpoint is very good in machine learning, which allows it to secure offline contents even if not connected to the internet. We haven't encountered a single breach after it's deployed. It controls USB devices and has a separate antivirus solution called Tetra, providing security even for real-time, day-zero attacks through its strong Talos threat intelligence platform.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Endpoints are protected in real-time without the need of a centralized server."
"The solution runs in the background, and I do not need to care about it."
"I rate the tool a ten out of ten when it comes to the ease of use or management part."
"Has good RAM capacity for the power I need"
"It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions."
"The most functional item that we use is the process to turn off the false flags that it causes."
"The solution is stable."
"The solution is pretty easy to scale."
"The solution's integration capabilities are excellent. It's one of the best features."
"The ability to detonate a particular problem in a sandbox environment and understand what the effects are, is helpful. We're trying, for example, to determine, when people send information in, if an attachment is legitimate or not. You just have to open it. If you can do that in a secure sandbox environment, that's an invaluable feature. What you would do otherwise would be very risky and tedious."
"There are several valuable features including strong prevention and exceptional reporting capabilities."
"If somebody has been compromised, the question always is: How has it affected other devices in the network? Cisco AMP gives you a very neat view of that."
"There are no issues or drops in the solution's performance...The solution's technical support was helpful."
"The threat Grid with the ability to observe the sandboxing, analyze, and perform investigations of different malicious files has been great."
"It is a very stable program."
"Any alert that we get is an actionable alert. Immediately, there is information that we can just click through, see the point in time, what happened, what caused it, and what automatic actions were taken. We can then choose to take any manual actions, if we want, or start our investigation. We're no longer looking at digging into information or wading through hundreds of incidents. There's a list which says where the status is assigned, e.g., under investigation or investigation finished. That is all in the console. It has taken away a lot of the administration, which we would normally be doing, and integrated it into the console for us."
 

Cons

"The security scripting needs improvement. It needs deeper security for scripting."
"I would like to see a better UI in terms of sifting through more specific data and providing analytics. A little bit more would be nice."
"The process of whitelisting a script that you want to be able to run can be a little bit difficult, or awkward."
"Making the dashboards a bit modern to make them easier to search would also be helpful."
"The initial deployment was quite complicated."
"The OPTICS component could be made more user-friendly with respect to giving people more information."
"The solution’s technical support could be improved."
"I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable."
"Due to the complexity of the technology that is used and its advanced threat detection capabilities, it is possible to encounter many delays in operation."
"The pricing policy could be more competitive, similar to Cisco's offerings."
"Cisco is good in terms of threat intelligence plus machine learning-based solutions, but we feel Cisco is lagging behind in using artificial intelligence in its systems."
"Cisco Meraki could benefit from AI assistance or intelligent assistance features. Compared to competitors like Juniper, Cisco Meraki currently lacks a digital network assistant, which is an area Cisco is reportedly working on."
"The reporting and analytics areas of the solution need to be improved."
"It is not very stable because we have new versions four times a year, which fixes bugs. We had some problems with some deployments."
"We had a lot of noise at the beginning, and we had to turn it down based on exclusions, application whitelisting, and excluding unknown benign applications. Cisco should understand the need for continuous updates on the custom Cisco exclusions and the custom applications that come out-of-the-box with the AMP for Endpoints."
"The Linux agent is a simple offline classic agent, and it doesn't support Secure Boot, which is important to have on a Linux machine. The Linux agent has conflicts with other solutions, including the Exploit Prevention system found in Windows servers. We didn't find a fix during troubleshooting, and Cisco couldn't offer one either. Eventually, we had to shut down the Exploit Prevention system. We didn't like that as we always want a solution that can fit smoothly into the setup without causing problems, especially where security is concerned. The tool also caused CPU spikes on our production machine, and we were seriously considering moving to another product."
 

Pricing and Cost Advice

"Our licensing cost for the solution is around $4,000 for six months. There are no costs in addition to the standard licensing fees."
"The licensing part of the product is too expensive compared to other solutions in the market."
"Review closely how many endpoints you actually need before buying into a pricing level. Deal and deal with the VAR of your choice."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten."
"I think that the price we are paying is good for what it is."
"The initial end-point cost may seem a little high (~$55/device/year) but when you look at the total peace of mind that the solution provides, with no reboots for updates, and negligible performance impact, it is well worth it."
"We pay our license on a yearly basis and have just renewed for two years."
"The solution provides me with competitive pricing."
"We had faced some license issues, but it has been improved. At the beginning of the implementation, we faced a lot of licensing issues, but now, we have EA licensing, which gives us an opportunity to grow."
"It can always be cheaper."
"Whenever you are doing the licensing process, I would highly advise to look at what other Cisco solutions you have in your organization, then evaluate if an Enterprise Agreement is the best way to go. In our case, it was the best way to go. Since we had so many other Cisco products, we were able to tie those in. We were actually able to get several Cisco security solutions for less than if we had bought three or four Cisco security solutions independently or ad hoc."
"The solution's price is about the same as that of Palo Alto solutions."
"There is also the Cisco annual subscription plus my management time in terms of what I do with the Cisco product. I spend a minimal amount of time on it though, just rolling out updates as they need them and monitoring the console a couple of times a day to ensure nothing is out of control. Cost-wise, we are quite happy with it."
"​Pricing can be more expensive than similar software that does less functionality, but not recognized by customers.​"
"There are a couple of different consumption models: Pay up front, or if you have an enterprise agreement, you can do a monthly thing. Check your licensing possibilities and see what's best for your organization."
"Because we do see the value of what it's bringing, I think they have priced it well."
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Top Industries

By visitors reading reviews
Computer Software Company
9%
Manufacturing Company
9%
Comms Service Provider
6%
Government
6%
Computer Software Company
13%
Manufacturing Company
10%
Government
9%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise5
Large Enterprise13
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise14
Large Enterprise21
 

Questions from the Community

What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immedi...
What do you like most about Cisco Secure Endpoint?
The product's initial setup phase was very simple.
What is your experience regarding pricing and costs for Cisco Secure Endpoint?
Cisco is aggressive in pricing, making it competitive and sometimes even cheaper than other good products like CrowdStrike, Microsoft Defender, or SentinelOne.
What needs improvement with Cisco Secure Endpoint?
Cisco Secure Endpoint lacks features like DLP which other vendors offer. XDR is new, so integration capabilities with third-party tools need improvement. The forensic capabilities need enhancement,...
 

Also Known As

Blackberry Protect
Cisco AMP for Endpoints
 

Overview

 

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Heritage Bank, Mobile County Schools, NHL University, Thunder Bay Regional, Yokogawa Electric, Sam Houston State University, First Financial Bank
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. Cisco Secure Endpoint and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.