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BlackBerry Cylance Cybersecurity vs Cisco Secure Endpoint comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Protection Platform (EPP)
4th
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
122
Ranking in other categories
Endpoint Detection and Response (EDR) (5th), Extended Detection and Response (XDR) (3rd), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
34th
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
Cisco Secure Endpoint
Ranking in Endpoint Protection Platform (EPP)
28th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
49
Ranking in other categories
Endpoint Detection and Response (EDR) (27th), Cisco Security Portfolio (8th)
 

Mindshare comparison

As of November 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.8%, up from 3.6% compared to the previous year. The mindshare of BlackBerry Cylance Cybersecurity is 1.8%, up from 1.2% compared to the previous year. The mindshare of Cisco Secure Endpoint is 1.3%, down from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.8%
Cisco Secure Endpoint1.3%
BlackBerry Cylance Cybersecurity1.8%
Other93.1%
Endpoint Protection Platform (EPP)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Sooraj Makkancherrry - PeerSpot reviewer
Security Operations Manager at Philips
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
JavedHashmi - PeerSpot reviewer
Chief Technology Officer at Future Point Technologies
Reliable threat protection is achieved while integration and analysis capabilities need refinement
Cisco Secure Endpoint is very good in machine learning, which allows it to secure offline contents even if not connected to the internet. We haven't encountered a single breach after it's deployed. It controls USB devices and has a separate antivirus solution called Tetra, providing security even for real-time, day-zero attacks through its strong Talos threat intelligence platform.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The correlation with the firewall and the creation of policies by areas have facilitated security management in my company by allowing me to create more fine-tuned policies that take into account multiple aspects of the operation, multiple effects, multiple sources, and multiple destinations."
"The most valuable for us is the correlation feature."
"I like that the product has behavior-based detection which offers many benefits over signature-based detection."
"When the pandemic started, Palo Alto came up with many solutions, which helped with the quick shift from on-premises to the cloud."
"Palo Alto is the best security solution in the market."
"The solution is a new generation XDR that has a lot of artificial intelligence modules."
"The scalability of Cortex XDR by Palo Alto Networks is very good."
"They have a new GUI which is just fantastic."
"The quick installation would be the most valuable aspect of this solution."
"With Cylance AI and Machine Learning, it's ensuring that all types of malware, PUP (Potential Unwanted Programs) and Memory Protection your endpoint devices are fully protected, even with day zero threats."
"One of the best features of the solution is that it's easy to deploy."
"The product works pretty well; it does a good job catching viruses, and while we haven't had a chance to test against any kind of ransomware attack, I know it works great and I'm not worried about its capabilities in that respect."
"Endpoints are protected in real-time without the need of a centralized server, whitelist, or the ability to connect to a central host in the cloud."
"Blackberry Protect offers endpoint protection, it's easy to deploy, and it's scalable and stable."
"CylancePROTECT is a fairly decent antivirus."
"We have been trained to learn how to use the product and now we have a very good experience with it."
"There are several valuable features including strong prevention and exceptional reporting capabilities."
"It doesn't impact the devices. It is an agent-based solution, and we see no performance knock on cell phones. That was a big thing for us, especially in the mobile world. We don't see battery degradation like you do with other solutions which really drain the battery, as they're constantly doing things. That can shorten the useful life of a device."
"Cisco AMP is the broadest, most integrated security platform that connects the breadth of Cisco's integrated security portfolio and the customer's infrastructure for a consistent experience."
"The solution's integration capabilities are excellent. It's one of the best features."
"The product provides sandboxing options like file reputation and file analysis."
"[It has helped our organization] tremendously. First of all, because we are always on-point in terms of our solution. We are proactively looking into the alerts and Cisco Secure Endpoint is already taking care of looking into it, provisioning it, and fixing it."
"In the 18 months that we've had AMP, there has not been malicious activity on an endpoint that we weren't able to resolve immediately."
"It used to take us a month to find out that something is infected, we now know that same day, as soon it is infected."
 

Cons

"The downsides of Cortex XDR by Palo Alto Networks are that in many incidents, when I enter the causality chain, there are numerous logs."
"I have seen lagging with Cortex XDR by Palo Alto Networks. There was one time when we faced a threat actor trying to gain access to our system. When our team utilized the tool, we were all on the same dashboard and we faced a lag issue at that time of around five minutes, which was quite significant."
"We have found that there are times Cortex XDR by Palo Alto Networks does not detect some of the viruses, we have to use another protection solution called Kaspersky."
"There's an overall lack of features."
"Traps doesn't work with McAfee. You need to remove McAfee to install Traps. This is very common, and its nothing that should be an issue. Some antivirus engines recognize Traps as an threat component, so maybe they need to shake hands somewhere."
"Product might have some bugs."
"I am facing issues with customer support for Cortex XDR by Palo Alto Networks, so I am not satisfied with customer support."
"The playbooks could be improved to include more functionalities or actions."
"It just doesn't make you feel like you're getting covered or have the best protection, which you should have."
"CylancePROTECT could be improved in its technical support and communication."
"Enhancing the product's detection rates and streamlining the user interface for easier management in daily operations would be beneficial improvements."
"I find the price for Blackberry Protect expensive, so that's an area for improvement."
"The solution’s user interface could be improved."
"An area for improvement in CylancePROTECT is its pricing, as it's a bit costly."
"Making the dashboards a bit modern to make them easier to search would also be helpful."
"The process of whitelisting a script that you want to be able to run can be a little bit difficult, or awkward."
"In Orbital, there are tons of prebuilt queries, but there is not a lot of information in lay terms. There isn't enough information to help us with what we're looking for and why we are looking for it with this query. There are probably a dozen queries in there that really focus on what I need to focus on, but they are not always easy to find the first time through."
"The reporting and analytics areas of the solution need to be improved."
"In the next version of this solution, I would like to see the addition of local authentication."
"Due to the complexity of the technology that is used and its advanced threat detection capabilities, it is possible to encounter many delays in operation."
"Cisco is good in terms of threat intelligence plus machine learning-based solutions, but we feel Cisco is lagging behind in using artificial intelligence in its systems."
"I would like them to add whatever makes filtering more advanced in scanning and blocking for malware in emails."
"The user interface is dull."
"The room for improvement would be on event notifications. I have mine tuned fairly well. I do feel that if you subscribe to all the event notification types out-of-the-box, or don't really go through and take the time to filter out events, the notifications can become overwhelming with information. Sometimes, when you're overwhelmed with information, you just say, "I'm not going to look at anything because I'm receiving so much." I recommend the vendor come up with a white paper on the best practices for event notifications."
 

Pricing and Cost Advice

"The pricing is a little bit on the expensive side."
"Compared to CrowdStrike, Cortex XDR is an expensive solution."
"Traps pays for itself within the first 16 months of a three-year subscription. This is attributed to OPEX savings, as security teams spent less time trying to identify and isolate malware for analysis as a result of a reduction in malware incidents, false positives, and breach avoidance."
"The pricing seems fair, and I do like the licensing model. You use wherever they are, and it is elastic."
"I feel it is fairly priced."
"The price is on the higher side, but it's okay."
"The cost depends on your chosen license type, like Pro or other licenses."
"We pay about $50,000 USD per year for a bundle that includes Cortex XDR."
"We went through a third party initially to do the renewal, but we won't be renewing, we will move on to something else."
"The solution's pricing is around the same as most EDRs but slightly behind some of the major ones."
"CylancePROTECT's pricing is reasonable, at about €18 per user, per year."
"Review closely how many endpoints you actually need before buying into a pricing level. Deal and deal with the VAR of your choice."
"I think that the price we are paying is good for what it is."
"We pay our license on a yearly basis and have just renewed for two years."
"It is expensive, but not unreasonable."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten."
"I rate the pricing a five or six on a scale of one to ten, where one is expensive, and ten is cheap."
"Cisco Secure Endpoint is not too expensive and it's not cheap. It's quite fair."
"The Enterprise Agreement is like an all-you-can-eat buffet of Cisco products. In that vein, it was very affordable."
"The pricing and licensing fees are okay."
"Our company was very happy with the price of Cisco AMP. It was about a third of what we were paying for System Center Endpoint Protection."
"The pricing and licensing of the security solutions of Cisco are very good in comparison with the competitors, but sometimes, it's difficult to see all the discounts and other kinds of things. So, you have to be careful, but the pricing is good."
"It is quite cost-effective. I would rate it ten out of ten."
"There is also the Cisco annual subscription plus my management time in terms of what I do with the Cisco product. I spend a minimal amount of time on it though, just rolling out updates as they need them and monitoring the console a couple of times a day to ensure nothing is out of control. Cost-wise, we are quite happy with it."
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Top Industries

By visitors reading reviews
Comms Service Provider
14%
Outsourcing Company
12%
Construction Company
10%
Manufacturing Company
10%
Outsourcing Company
12%
Construction Company
11%
Manufacturing Company
8%
Financial Services Firm
6%
Manufacturing Company
12%
Outsourcing Company
9%
Financial Services Firm
9%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise21
Large Enterprise57
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise5
Large Enterprise14
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise15
Large Enterprise21
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
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What is your experience regarding pricing and costs for Cisco Secure Endpoint?
Cisco is aggressive in pricing, making it competitive and sometimes even cheaper than other good products like CrowdS...
What needs improvement with Cisco Secure Endpoint?
Cisco Secure Endpoint lacks features like DLP which other vendors offer. XDR is new, so integration capabilities with...
What is your primary use case for Cisco Secure Endpoint?
We deployed Cisco Secure Endpoint for our customers two to three years back. The use case was to secure their endpoin...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Blackberry Protect
Cisco AMP for Endpoints
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Heritage Bank, Mobile County Schools, NHL University, Thunder Bay Regional, Yokogawa Electric, Sam Houston State University, First Financial Bank
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. Cisco Secure Endpoint and other solutions. Updated: September 2026.
920,929 professionals have used our research since 2012.