Try our new research platform with insights from 80,000+ expert users

BlackBerry Cylance Cybersecurity vs Fortinet FortiClient comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 27, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
32nd
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
Fortinet FortiClient
Ranking in Endpoint Protection Platform (EPP)
14th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
99
Ranking in other categories
Endpoint Compliance (2nd), Enterprise Infrastructure VPN (1st)
 

Mindshare comparison

As of August 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.0%, down from 1.4% compared to the previous year. The mindshare of Fortinet FortiClient is 1.8%, down from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Sooraj Makkancherrry - PeerSpot reviewer
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
MuhammadJahangir - PeerSpot reviewer
Users only need to install the VPN and authenticate with their email address
I primarily use remote VPN solutions to connect securely. We have configured both site-to-site VPN and remote VPN, and it is connected to FortiClient Implementing this solution has streamlined time management in our organization. Without SSO, we would need manual configuration for each PC, but…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Two or three years ago when the WannaCry virus struck, the people that were on Cylance were the ones that weren't affected."
"Endpoints are protected in real-time without the need of a centralized server."
"​Very easy to deploy. It can be done one by one or deployed by customizing an MSI file for GPO push.​"
"The most functional item that we use is the process to turn off the false flags that it causes."
"The deployment of updates is easy."
"In most cases, the solution's ability to detect in the MITRE framework, and its ability to be able to detect attacks in any one of seven or eight different areas of the life cycle of an attack is very useful."
"What I like best about CylancePROTECT is its accuracy, as it doesn't give many false positives."
"CylancePROTECT is very stable - we've had no issues with performance and no errors or bugs."
"Fortinet FortiClient is easy to use, and the single-access managed login is pretty good."
"It is a stable solution."
"It's simple, downloadable, and there's usually no problem."
"Secure and easy connect is the most valuable feature. It is a reliable solution, and it works."
"Fortinet FortiClient offers a vulnerability test feature, allowing us to monitor end-user devices. This includes ensuring necessary updates, such as Windows updates, are not overlooked."
"The centralized management dashboard is also a good feature."
"The integration with Active Directory is a valuable feature, allowing SSO for users."
"This is a solid and stable solution."
 

Cons

"It should provide more details about the events that they have detected."
"The product does not do a lot of reporting on what it is taking care of. Enhanced reporting would be a welcome improvement."
"I would like to see a better UI in terms of sifting through more specific data and providing analytics. A little bit more would be nice."
"Additionally, their channel management has been lacking, with a notable disregard for small and medium-sized businesses, focusing primarily on large enterprises and very large MSPs."
"The solution should implement AI in the product."
"The solution’s user interface could be improved."
"rom my experience interacting with the primary or the central administrative console, it's quite complex. You would need a fair bit of technical experience to set it up, implement and maintain it. That would be one area for improvement."
"An area for improvement in CylancePROTECT is its pricing, as it's a bit costly."
"Everybody else is doing AI, machine learning, self-healing, next-generation features. It needs more next-generation features. Everybody else is doing AI, machine learning, self-healing, next-generation features. It needs more next-generation features."
"The solution could add data to the endpoint."
"There should be more frequent releases or updates."
"Technical support is awful. Their online response time is not prompt. They should not respond after four or five days. Their support guys are not competent enough. Small issues are taking time."
"With Fortinet, some clients have to wait two to four days for a response. That is the biggest complaint from end customer about Fortinet's technical support."
"The tool needs to improve its web filtering feature. Its support quality needs improvement. We speak different languages, and this can create misunderstandings."
"The licensing feature of the product requires improvement since whenever the license expires, the tool logs out its users automatically, irrespective of whether they are on the network or not, which can be problematic for me."
"The solution requires skillful users."
 

Pricing and Cost Advice

"We pay our license on a yearly basis and have just renewed for two years."
"Review closely how many endpoints you actually need before buying into a pricing level. Deal and deal with the VAR of your choice."
"We would just add more if there are new users, but right now you just need one license for per user."
"The licensing part of the product is too expensive compared to other solutions in the market."
"I think that the price we are paying is good for what it is."
"The price is reasonable for us at the moment. I rate the overall solution an eight out of ten."
"It is expensive, but not unreasonable."
"This cost of the license is approximately $5 USD monthly per user."
"Its pricing is good. One thing that has always attracted us to the Fortinet range of products is that their pricing is very competitive. Our particular licensing is on a yearly basis. However, as part of this project, we did pre-purchase three years of maintenance and support at a fairly significant discount."
"It is not that expensive. It was within the range. A dollar per user per month is nothing."
"The price is reasonable compared to competitors, it is very good."
"Pricing is an area that I would like to see improved, as it could be lower."
"The product's licensing is yearly and expensive."
"I rate the product's pricing a seven out of ten."
"If we pay for the yearly package that includes the FortiGate firewall, then the FortiClient VPN license is included with it."
"Fortinet FortiClient comes free with the purchase of the FortiGate solution. There is a license required for this solution. You later can upgrade from the free version which will allow more endpoints. The cost of the license subscription is based on how many endpoints you require."
report
Use our free recommendation engine to learn which Endpoint Protection Platform (EPP) solutions are best for your needs.
865,384 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
12%
Computer Software Company
12%
Government
7%
Comms Service Provider
6%
Computer Software Company
14%
Manufacturing Company
9%
Comms Service Provider
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immedi...
How does Fortinet FortiClient compare with Open VPN Access Server?
Fortinet FortiClient is a feature-rich solution that is easy to use and deploy without sacrificing safety and security. It has a very fast connection rate and has a built-in VPN. With this solution...
What's the difference between Fortinet's FortiEDR and FortiClient?
I suggest Fortinet’s FortiEDR over FortiClient for several reasons. For starters, FortiEDR guarantees solid protection because it continually scans servers for emerging vulnerabilities, which gives...
 

Also Known As

Blackberry Protect
FortiClient
 

Overview

 

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. Fortinet FortiClient and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.