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BlackBerry Cylance Cybersecurity vs Fortinet FortiClient comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Protection Platform (EPP)
4th
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
122
Ranking in other categories
Endpoint Detection and Response (EDR) (5th), Extended Detection and Response (XDR) (3rd), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
34th
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
Fortinet FortiClient
Ranking in Endpoint Protection Platform (EPP)
9th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
102
Ranking in other categories
Endpoint Compliance (1st), Enterprise Infrastructure VPN (4th)
 

Mindshare comparison

As of November 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.8%, up from 3.6% compared to the previous year. The mindshare of BlackBerry Cylance Cybersecurity is 1.8%, up from 1.2% compared to the previous year. The mindshare of Fortinet FortiClient is 1.9%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.8%
Fortinet FortiClient1.9%
BlackBerry Cylance Cybersecurity1.8%
Other92.5%
Endpoint Protection Platform (EPP)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Sooraj Makkancherrry - PeerSpot reviewer
Security Operations Manager at Philips
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
KL
Senior Technical Manager at Flexaccel
Remote access has become seamless and secure while deployment remains simple for our users
Performance could be improved today. People are now moving toward SASE, which stands for Secure Access, Secure Edge Solution. Fortinet also has that offering, which would be easier since it operates through the cloud, acting as a first line of defense. When the user connects to the internet, they connect to the cloud first for posture assessment and monitoring before connecting to the outside world. The impact is significant because nowadays people are adopting SASE. During COVID time, many users were trying to connect back to their office, causing the performance or CPU utilization of the firewall to increase tremendously, which slowed down performance. I have not worked with endpoint telemetry in Fortinet FortiClient that could have been helpful for threat mitigation.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like the centralized console and the predictive analysis it does of malware. It is very stable and also scalable."
"The product has an intuitive dashboard."
"The most valuable for us is the correlation feature."
"One major outcome our organization achieved with Cortex XDR by Palo Alto Networks is that it is a good tool for analysis, remediation, and incident response, with no negative points in terms of budget and overall effectiveness."
"Implementing Cortex XDR by Palo Alto Networks has had a significant impact on my security analyst workload because it becomes much easier."
"They did what they said, and this solution could apply to any scenario."
"The normal protection was really effective, and we detected situations that if we didn't have Cortex XDR by Palo Alto Networks, it's highly likely that we would have been affected, but it protected the infrastructure."
"The policy configuration is great, the granularity of policies that are available is very helpful, it is straightforward to set up, and it has pretty much everything we need and works well within the Palo Alto ecosystem."
"The most valuable features are script blocking and macros within Word documents for stopping unwanted applications from running in the background."
"The ROI is immense, particularly in less dedicated labor hours, and much more in terms of security, particularly when new security flaws have recently appeared."
"One of the best features of the solution is that it's easy to deploy."
"Specifically for a Windows domain environment, the product can be customized and pushed via GPO or SCCM without issue.​"
"Even if an endpoint loses connection to the Internet, I know that endpoint is protected against 99.99% of the threats in the wild today."
"In most cases, the solution's ability to detect in the MITRE framework, and its ability to be able to detect attacks in any one of seven or eight different areas of the life cycle of an attack is very useful."
"The initial endpoint cost may seem a little high (~$55/device/year), but when you look at the total peace of mind that the solution of Cylance endpoint protection provides, with no reboots for updates, and negligible performance impact, it is well worth it."
"The solution is pretty easy to scale."
"I would recommend this solution to others because it is very good."
"What I like most about FortiClient is that it's easy to use. The way it displays information is very straightforward."
"It’s really easy to use."
"Overall Fortinet FortiClient has good functionality."
"FortiClient's most valuable features are that it's easy to install and connect and has OTP on email IDs and two-factor authentication."
"Our customers are generally looking for a solution that works well and they get it with FortiClient."
"If having a fancy system is not important to the person, but he is simply looking for a workable and stable solution, then FortiGate is the way to go."
"The VPN has proven to be quite useful."
 

Cons

"I am facing issues with customer support for Cortex XDR by Palo Alto Networks, so I am not satisfied with customer support."
"We had a problem with getting our older endpoints up to date, but their newest updates have been really good. I've been pleased with it in terms of what our needs are. It's doing what we want it to do."
"The only issues that we have are, one the cost, two the dashboard is not very intuitive, even though you can drill down within the dashboard, we usually have to gather information from other sources to determine locations and if its a false positive."
"The tool needs to be improved in terms of integration and interface."
"There are some false positives."
"It is not very strong in terms of endpoint management. It should have additional features like DLP, encryption, or advanced device control. Currently, Cortex is good in terms of the security of the endpoints, but it is not as good as other vendors in terms of the management of the endpoint."
"While using Cortex, I noticed some aspects that could be improved, such as increasing the synchronization speed between XDR and Xnor."
"It would be better if they could educate the customers more. Some sort of seminars and roadshows will help educate the customers and show what the product can do. The price could be better. It would also help if they had a team for deployment and support."
"The product needs to continue to offer better alerts, in particular around false positives, and it needs to reduce them from happening."
"The AI of CylancePROTECT has room for improvement. I'm on a trial license of SentinelOne, and its AI is much better than what's on CylancePROTECT."
"It was not effective. There were a lot of false positives, even when we use Adobe, and everybody uses Adobe, which is not a threat."
"The OPTICS component could be made more user-friendly with respect to giving people more information."
"I would say one thing that they might need to bring in is protection for mobile devices."
"​Work on the math model. We are catching a lot of false positives, which gets to be a pain at the start of a deployment."
"We would like to see secure integration and multi-factor authentication to be able to access the administration dashboard."
"If they can improve the technical support SLA, that aspect of the product will be much appreciated."
"FortiClient needs improvement in restricting user information and ensuring more secure customer data to better protect source code and reduce the risk of security breaches."
"I heard that Fortinet is going to enhance the firmware to have mobile versions. One is like Linux long-term support SCS and one with new features, but there is no support here. We spoke with the vendor multiple times, and they said that they will release these features soon."
"Technical support is awful. Their online response time is not prompt. They should not respond after four or five days. Their support guys are not competent enough. Small issues are taking time."
"The solution can improve by adding new remote console or endpoint features to make the solution easier to use."
"Technical support needs to determine priority level based on the cases rather than the support package bundle."
"With the lower-end licenses, it tends to kick you out after eight hours. There is a function where it automatically kicks you out after eight hours. They could improve that and not kick you out after eight hours. Other than that, it is already pretty good."
"It would be nice to see more in hand features in terms of the DLP, so that the solution can be integrated with the DLP, as well as more reporting features on the end point."
"The documentation of this product could be improved."
 

Pricing and Cost Advice

"I did PoCs on products called Cylance and CrowdStrike. Although, I consider these products and they were also good, when it come to cost and budgetary factors, Traps has been proven to be better than the other two products. It is quite cost-effective and delivers all the entire solution which we require."
"Licensing for Palo Alto Networks Cortex XDR can be costly, especially when it comes to a hundred users. A license is required for each user, and the subscription must be renewed on a yearly basis."
"It is "expensive" and flexible."
"Cortex XDR by Palo Alto Networks is an expensive solution."
"The price of the solution is high for the license and in general."
"The tool's price is moderate."
"I feel it is fairly priced."
"It has a higher cost than other solutions, like CrowdStrike or Microsoft’s EDR tools, but it reduces the cost of our operations because it’s a new generation antivirus tool."
"It's not so heavily priced; rather, it's average and decent."
"We would just add more if there are new users, but right now you just need one license for per user."
"The licensing part of the product is too expensive compared to other solutions in the market."
"This cost of the license is approximately $5 USD monthly per user."
"The tool is not that expensive."
"It is expensive, but not unreasonable."
"The product cost is about $5, per user, per month."
"The solution's pricing is around the same as most EDRs but slightly behind some of the major ones."
"The pricing is a six out of ten."
"Anyone can download this product for free, but you have to have a FortiGate gateway that you are connecting to."
"The pricing is good because you get and end-to-end security solution in one package price."
"The licensing fee varies with what one is trying to accomplish. It can range from being free to costing several hundred thousand dollars per year."
"The solution's scalability is inexpensive."
"The price is reasonable compared to competitors, it is very good."
"The price is okay and competitive."
"The product's licensing is yearly and expensive."
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Top Industries

By visitors reading reviews
Comms Service Provider
14%
Outsourcing Company
12%
Construction Company
10%
Manufacturing Company
10%
Outsourcing Company
12%
Construction Company
11%
Manufacturing Company
8%
Financial Services Firm
6%
Manufacturing Company
10%
Construction Company
10%
Comms Service Provider
9%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise21
Large Enterprise57
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise5
Large Enterprise14
By reviewers
Company SizeCount
Small Business59
Midsize Enterprise23
Large Enterprise25
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
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How does Fortinet FortiClient compare with Open VPN Access Server?
Fortinet FortiClient is a feature-rich solution that is easy to use and deploy without sacrificing safety and securit...
What's the difference between Fortinet's FortiEDR and FortiClient?
I suggest Fortinet’s FortiEDR over FortiClient for several reasons. For starters, FortiEDR guarantees solid protectio...
What is your experience regarding pricing and costs for Fortinet FortiClient?
The solution is not cloud-based; it comes from the firewall itself.
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Blackberry Protect
FortiClient
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. Fortinet FortiClient and other solutions. Updated: September 2026.
920,929 professionals have used our research since 2012.