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BlackBerry Cylance Cybersecurity vs Fortinet FortiClient comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 12, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
19th
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
Fortinet FortiClient
Ranking in Endpoint Protection Platform (EPP)
17th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
98
Ranking in other categories
Endpoint Compliance (1st), Enterprise Infrastructure VPN (2nd)
 

Mindshare comparison

As of April 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.1%, down from 1.5% compared to the previous year. The mindshare of Fortinet FortiClient is 2.0%, down from 2.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Sooraj Makkancherrry - PeerSpot reviewer
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
MuhammadJahangir - PeerSpot reviewer
Users only need to install the VPN and authenticate with their email address
I primarily use remote VPN solutions to connect securely. We have configured both site-to-site VPN and remote VPN, and it is connected to FortiClient Implementing this solution has streamlined time management in our organization. Without SSO, we would need manual configuration for each PC, but…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most functional item that we use is the process to turn off the false flags that it causes."
"I rate the tool a ten out of ten when it comes to the ease of use or management part."
"Two or three years ago when the WannaCry virus struck, the people that were on Cylance were the ones that weren't affected."
"The most valuable feature of CylancePROTECT is the support."
"I like the AI and mathematical components that they use."
"Does malware analysis. Blocks WannaCry and other attacks that have come out."
"It secures different entry points into the network."
"In most cases, the solution's ability to detect in the MITRE framework, and its ability to be able to detect attacks in any one of seven or eight different areas of the life cycle of an attack is very useful."
"The return on investment was very reasonable. It was low cost and it functioned, so the return on investment was excellent."
"The most valuable feature is the single pane of glass, single point of management."
"FortiClient has good signatures, good protection and, up until recently, it integrated really well with our firewall."
"Overall Fortinet FortiClient has good functionality."
"This solution is very stable."
"For our clients with remote sites and deployed firewalls, the filtering and authentication features are very helpful."
"It's pretty stable, and I don't have any problems with it."
"The Fortinet FortiClient is simple to use."
 

Cons

"CylancePROTECT could be improved in its technical support and communication."
"​It needs real analysis of quarantined files. The EDR product isn't showing much right now."
"An area for improvement in CylancePROTECT is its pricing, as it's a bit costly."
"The OPTICS component could be made more user-friendly with respect to giving people more information."
"It could have integration with industrial base HMIS or Human Machine Interfaces Solutions. This is the industrial environment where you have a control center for all the automation that's happening, whether it is oil, gas, or chemical manufacturing. They often have to set up a computer at the back and watch the other stuff to get alerts. In these autonomous or on-premises environments, they often don't have access to email readily. Integration with other industrial solutions, such as HMIS, will allow them to communicate and get an alert that something has been found. This way, they can react to it sooner than having somebody watch the screen and keep checking the screen. Rockwell has its own suite. Similarly, Honeywell has its own suite. There's also an independent HMI/historian solution provider out there called VTSCADA. We actually get asked if we can get it to show up on a screen, which is difficult. Getting those alerts to work within an industrial environment would be a huge plus."
"I would say one thing that they might need to bring in is protection for mobile devices."
"I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable."
"Additionally, their channel management has been lacking, with a notable disregard for small and medium-sized businesses, focusing primarily on large enterprises and very large MSPs."
"The solution should have faster turnaround when it comes to new technology."
"I have yet to find the benefits of the latest upgraded version."
"The solution can improve by adding new remote console or endpoint features to make the solution easier to use."
"The price could also use improvement."
"Sometimes users stay on the old version of FortiClient."
"Everybody else is doing AI, machine learning, self-healing, next-generation features. It needs more next-generation features. Everybody else is doing AI, machine learning, self-healing, next-generation features. It needs more next-generation features."
"The initial setup was probably more complex. The configuration was somewhat unclear."
"As far as I can tell, the solution only has one single function, so they could expand its functionality."
 

Pricing and Cost Advice

"The monthly fee is $55 USD per user."
"The initial end-point cost may seem a little high (~$55/device/year) but when you look at the total peace of mind that the solution provides, with no reboots for updates, and negligible performance impact, it is well worth it."
"The solution provides me with competitive pricing."
"CylancePROTECT is worth the money, but I'm not sure of its exact price. I can't remember off the top of my head."
"The solution's pricing is around the same as most EDRs but slightly behind some of the major ones."
"The licensing part of the product is too expensive compared to other solutions in the market."
"​Shop around for sure and be assured the price you pay will be close to other solutions available, but even at a slight mark-up from the other solutions, you are getting real endpoint protection versus nothing more than a cheap security blanket that might keep you warm at night."
"We pay our license on a yearly basis and have just renewed for two years."
"I don't have the licensing schema for the VPN solution because we just purchased the VPN gateway."
"If we pay for the yearly package that includes the FortiGate firewall, then the FortiClient VPN license is included with it."
"The pricing is a six out of ten."
"The cost per port is very less as compared to the other technologies."
"The licensing fee varies with what one is trying to accomplish. It can range from being free to costing several hundred thousand dollars per year."
"We are using the free version of this product."
"I rate the product's pricing a seven out of ten."
"Fortinet FortiClient comes free with the purchase of the FortiGate solution. There is a license required for this solution. You later can upgrade from the free version which will allow more endpoints. The cost of the license subscription is based on how many endpoints you require."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
12%
Government
8%
Financial Services Firm
7%
Educational Organization
43%
Computer Software Company
10%
Manufacturing Company
5%
Government
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immedi...
How does Fortinet FortiClient compare with Open VPN Access Server?
Fortinet FortiClient is a feature-rich solution that is easy to use and deploy without sacrificing safety and security. It has a very fast connection rate and has a built-in VPN. With this solution...
What's the difference between Fortinet's FortiEDR and FortiClient?
I suggest Fortinet’s FortiEDR over FortiClient for several reasons. For starters, FortiEDR guarantees solid protection because it continually scans servers for emerging vulnerabilities, which gives...
 

Also Known As

Blackberry Protect
FortiClient
 

Overview

 

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. Fortinet FortiClient and other solutions. Updated: March 2025.
845,406 professionals have used our research since 2012.