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BlackBerry Cylance Cybersecurity vs Trellix Endpoint Security Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 22, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Protection Platform (EPP)
4th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
118
Ranking in other categories
Endpoint Detection and Response (EDR) (5th), Extended Detection and Response (XDR) (4th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
30th
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
Trellix Endpoint Security P...
Ranking in Endpoint Protection Platform (EPP)
7th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
167
Ranking in other categories
Endpoint Detection and Response (EDR) (8th), Extended Detection and Response (XDR) (7th)
 

Mindshare comparison

As of September 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.8%, up from 3.8% compared to the previous year. The mindshare of BlackBerry Cylance Cybersecurity is 1.6%, up from 1.1% compared to the previous year. The mindshare of Trellix Endpoint Security Platform is 3.3%, down from 3.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.8%
Trellix Endpoint Security Platform3.3%
BlackBerry Cylance Cybersecurity1.6%
Other91.3%
Endpoint Protection Platform (EPP)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Sooraj Makkancherrry - PeerSpot reviewer
Security Operations Manager at Philips
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
AmitKumar22 - PeerSpot reviewer
Product Manager at Frontier Business systems
Strong endpoint protection has simplified compliance and reduced effort for large user environments
One of the best features of Trellix Endpoint Security Platform is its endpoint security, and I have been using it for the last four and a half to five years, so I can say this is one of the best EDR endpoint security solutions I have ever seen. The features that make Trellix Endpoint Security Platform stand out for me are ease of use and analytics, which I really appreciate the most. Trellix Endpoint Security Platform positively impacts my organization, ensuring we are compliant with SOC 2, HIPAA, and all other compliance requirements, so there are no issues with that.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Being a cloud solution it is very flexible in serving internal and external connections and a broad range of devices."
"Cortex XDR is a very capable solution for protecting large networks and a lot of endpoints. It's very useful because the automation is very high, and if you combine it with the features on Palo Alto firewalls, it provides very strong protection."
"WildFire AI is the best option for this product."
"The most valuable aspect of Cortex XDR by Palo Alto Networks for me is its integration with AI detection, where we get to know the behavioral detection based on users, traffic patterns, and different services that we consume."
"The most valuable features are the fact that it was running in the background and it would intercept any weird stuff, and the fact that it would send things directly to the cloud for sandboxing. It's quite practical."
"Cortex XDR's most valuable feature is its intelligence-based dashboards."
"The protection offered by this product is good, as is the endpoint reporting."
"The best feature of Cortex XDR by Palo Alto Networks is that it collects logs from different sections such as the endpoint, the network, and the cloud, making it easy to investigate alerts, collect some of the investigation packages related to the infected machines, and provide live response."
"From an administrative overhead point of view, there is a 75% reduction in administrating the solution."
"The quick installation would be the most valuable aspect of this solution."
"Blackberry Protect offers endpoint protection, it's easy to deploy, and it's scalable and stable."
"With Cylance AI and Machine Learning, it's ensuring that all types of malware, PUP (Potential Unwanted Programs) and Memory Protection your endpoint devices are fully protected, even with day zero threats."
"The initial setup of CylancePROTECT is very easy."
"What's most valuable in CylancePROTECT is the optics feature. I also like its easy-to-use and user-friendly dashboard and monitoring system."
"One of the best features of the solution is that it's easy to deploy."
"I find the actual overall endpoint malware protection the most valuable feature of CylancePROTECT."
"McAfee has good support and they are very responsive."
"McAfee EndPoint Security has a lot of good features that work well if they are implemented properly."
"What I like best is the integrated end-to-end security that works with the security information and events manager."
"It provides a robust defense against cybersecurity threats while offering user-friendly features like notifications and approval prompts."
"The solution is good and we always recommend."
"I feel McAfee Endpoint Security is a good, mature product, although the price of the technology poses an issue."
"It has a very simple like multi-tenancy option and scalability is outstanding."
"My total rating for Trellix Endpoint Security (ENS) is a ten out of ten."
 

Cons

"In general, the price could be more competitive."
"Product might have some bugs."
"For Cortex XDR by Palo Alto Networks, if I had to point out improvements, I would say the UI is still somewhat difficult for beginners."
"The onboarding process could be better."
"Every 30 or 40 days, there's a new version and we need to go and make sure our customer's laptops are upgraded."
"They have the worst support, as a company, that I have ever worked with, as they are difficult to get a hold of and keep on the phone. They don't know what they are talking about when you get them on the phone. They don't like to respond to messages when you send them to them. They like to "research problems" for weeks on end, then pass you off to somebody else."
"Cortex XDR by Palo Alto Networks is a strong tool, but it is true that digesting information sometimes makes the tool go a little bit slower."
"Managing the product should be easier."
"The process of whitelisting a script that you want to be able to run can be a little bit difficult, or awkward."
"The product must make the interface a little more user-friendly."
"CylancePROTECT's dashboard could be more user-friendly."
"It is not stable. The solution has caused six crashes over two years, with one of them requiring us to rebuild all of our Windows 10 devices."
"For advanced security, I wouldn't."
"While you are working, you are finding these things that were supposed to be waived have come back to being blocked. That's frustrating."
"The price for this EPP platform is expensive and could be improved."
"Additionally, their channel management has been lacking, with a notable disregard for small and medium-sized businesses, focusing primarily on large enterprises and very large MSPs."
"They could provide better integration capabilities for the product with other services."
"There are a few things I wish the folks at Intel would fix."
"We have faced certain issues recovering the data from systems which could not be fully encrypted by McAfee and then the decryption was a nightmare, it took a lot of time."
"Although they have increased the complexity, it has affected the scanning speed."
"The solution consumes a lot of end user memory and CPU. Trellix doesn't really focus much on the anti-malware side."
"So far, McAfee MVISION Endpoint ticks off all of our boxes, but its pricing could always be better."
"The technical support needs some improvement. When product distribution errors occur, we have to contact technical support, which is a very tedious task."
"The solution takes up a high amount of memory and can cause the system to hang."
 

Pricing and Cost Advice

"It has reasonable pricing for the use cases it provides to the company."
"The pricing is a little bit on the expensive side."
"Our customers have expressed that the price is high."
"It is present, but when compared to other competitive products, I would say it is not less expensive; however, when all of the other added values are considered, the price is reasonable."
"This is an expensive solution."
"The price is on the higher side, but it's okay."
"It is "expensive" and flexible."
"The price of the product is not very economical."
"We would just add more if there are new users, but right now you just need one license for per user."
"I think that the price we are paying is good for what it is."
"Currently, we have competitive pricing for Cylance, which is affordable enough to consider."
"The license price for this solution could be better. It's on the expensive side."
"CylancePROTECT's pricing is reasonable, at about €18 per user, per year."
"We went through a third party initially to do the renewal, but we won't be renewing, we will move on to something else."
"This cost of the license is approximately $5 USD monthly per user."
"My company is on a yearly CylancePROTECT subscription. Price-wise, the solution is slightly expensive, so I'd rate it as eight out of ten."
"We had a discount when purchasing the solution because of the size of our company and we are happy with the price."
"The price of the solution is fair, we have a complete security package."
"Annual license fee is good"
"Licensing fees are billed on a yearly basis."
"This product is costly."
"Customers would need to purchase a license. If a customer purchases an MVISION Endpoint license, he may use that license to install ENS. It's a flexible license where you have the option to either use the McAfee security software or the Windows Defender managed by McAfee, which is MVISION Endpoint."
"Licensing is paid yearly."
"The initial price is very good as they give good initial discounts, but it seems a little expensive once you renew the license."
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Top Industries

By visitors reading reviews
Outsourcing Company
12%
Comms Service Provider
12%
Construction Company
11%
Financial Services Firm
9%
Construction Company
12%
Outsourcing Company
11%
Comms Service Provider
7%
Financial Services Firm
7%
Outsourcing Company
14%
Financial Services Firm
9%
Manufacturing Company
9%
Construction Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business47
Midsize Enterprise21
Large Enterprise55
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise5
Large Enterprise14
By reviewers
Company SizeCount
Small Business68
Midsize Enterprise39
Large Enterprise67
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we conta...
What is your primary use case for Blackberry Protect?
I am using CylancePROTECT as an active learning algorithm. We installed it on almost 20,000 servers and virtual machi...
How does McAfee Endpoint Security compare with MVISION?
The flexible manageability of McAfee Endpoint Security is one of our favorite aspects of this solution. You can deplo...
How does Crowdstrike Falcon compare with FireEye Endpoint Security?
The Crowdstrike Falcon program has a simple to use user interface, making it both an easy to use as well as an effec...
What is your experience regarding pricing and costs for McAfee Endpoint Security?
I don't have visibility on pricing because it is negotiated by a different team, as I look after the technical side.
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Blackberry Protect
McAfee Endpoint Security, McAfee Endpoint Protection, Intel Security Total Protection for Endpoint, McAfee Complete Endpoint Protection, Trellix Endpoint Security (ENS)
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
inHouseIT, Seagate Technology
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. Trellix Endpoint Security Platform and other solutions. Updated: September 2026.
913,806 professionals have used our research since 2012.