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BlackBerry Cylance Cybersecurity vs Trellix Endpoint Security Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 22, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Protection Platform (EPP)
4th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
112
Ranking in other categories
Endpoint Detection and Response (EDR) (6th), Extended Detection and Response (XDR) (4th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
32nd
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
Trellix Endpoint Security P...
Ranking in Endpoint Protection Platform (EPP)
7th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
168
Ranking in other categories
Endpoint Detection and Response (EDR) (9th), Extended Detection and Response (XDR) (8th)
 

Mindshare comparison

As of June 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.7%, down from 3.8% compared to the previous year. The mindshare of BlackBerry Cylance Cybersecurity is 1.5%, up from 1.1% compared to the previous year. The mindshare of Trellix Endpoint Security Platform is 3.4%, down from 3.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.7%
Trellix Endpoint Security Platform3.4%
BlackBerry Cylance Cybersecurity1.5%
Other91.4%
Endpoint Protection Platform (EPP)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Sooraj Makkancherrry - PeerSpot reviewer
Security Operations Manager at Philips
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
PankajKumar24 - PeerSpot reviewer
IT Manager at Gigabit Technologies Pvt Ltd
Advanced threat prevention has strengthened incident response and customized security workflows
The biggest advantage of Trellix Endpoint Security Platform is the ATP solution, which provides advanced threat prevention. Machine learning algorithms are available in the product as part of the threat anti-malware, including predictive machine learning and behavioral analysis, which are integral to the anti-malware module of EPP. In terms of my experience with the machine learning algorithms for analysis and threat detection, we are analyzing logs provided by Trellix, but we are not able to conduct specific machine learning analysis on those logs. The automated response mechanisms in the products help with incident management because we have to create playbooks in Trellix console for automation, which we need to enable. The customizable dashboard of Trellix Endpoint Security Platform definitely contributes to the decision-making process, as we customize the dashboard according to customer requirements. When it comes to integration aspects, we are able to integrate Trellix Endpoint Security Platform with SIEM or SOAR solutions using the ePO console, which enhances threat detection capabilities. Reporting and analytics aspects have an impact on security posture assessment, as we are able to fetch reports in the ePO console customized according to customer requirements for downloading and sending via email.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Cortex XDR by Palo Alto Networks saves time in various ways, although the user interface is fairly standard."
"We use Cortex XDR by Palo Alto Networks for its ability to detect based on behavior rather than simple virus scan to prevent malicious activities."
"The stability is pretty good except for one or two cases, and based on the performance, it's been okay with pretty high performance, no bugs or glitches, and it doesn't crash or freeze."
"It's very stable. I've never experienced downtime for the ASM console or ASM core."
"We think that this product will help us grow, as it meets our needs currently and we can grow with it over time."
"Cortex XDR by Palo Alto Networks's ability to block sophisticated threats in real time is quite good and is on par with SentinelOne's."
"I recognize that Cortex XDR by Palo Alto Networks is one of the best products in its category regarding capabilities."
"Cortex XDR is stable, offering high quality and reliable performance."
"Blackberry Protect offers endpoint protection, it's easy to deploy, and it's scalable and stable."
"The non-daily requirement to update signatures is the most valuable feature. From a functional point of view, it is pretty spot on. For instance, we compared an algorithm from five years ago to today's algorithm, and it was 98% accurate. It has the ability to detect and mitigate. In the industrial environment that we work in, there's what we call OT versus IT. You are IT Central, but this is OT. Generally, we don't have the same level of skillset as IT individuals or IT professionals have. This particular product doesn't require you to be a computer scientist to be able to understand its proprietary algorithm and to be able to deploy, use, and work within it. It integrates well with a robust SIEM or SOAR solution, and it plays nice with others. We use other detection solutions like CyberX or site provision with Cisco, and it plays nice. That's one of the things we really liked about it."
"One of the best features of the solution is that it's easy to deploy."
"Specifically for a Windows domain environment, the product can be customized and pushed via GPO or SCCM without issue.​"
"You can manage all the threats and everything from a centralized dashboard."
"The deployment of updates is easy."
"It works well and covers a good number of the bases you need covered for general cybersecurity and vulnerability management."
"We have been trained to learn how to use the product and now we have a very good experience with it."
"This solution has helped to protect our organization against security threats."
"Trellix Endpoint Security's dashboard is very flexible, and I can create my own user-specific dashboard depending on user privilege or preference."
"The product has a robust reporting feature"
"Communication with all Mcafee products (also 3rd parties) by DXL infrastructure."
"The most valuable feature is ease of use."
"The support from McAfee is far better than other vendors, such as Trend Micro and Symantec."
"The extendability is great."
"I feel McAfee Endpoint Security is a good, mature product, although the price of the technology poses an issue."
 

Cons

"Cortex XDR is trickier to configure than other Palo Alto products. This is one area where we are not so satisfied."
"I have run into some detection issues with Cortex XDR. It needs to be better at detection of internal attacks."
"Cortex XDR by Palo Alto Networks could improve by offering remote management. It would be useful to look at the client's issue to fix it."
"I would like to see some additional features related to email protection included."
"The negative aspect I see is the economic model used by Palo Alto."
"We have found that there are times Cortex XDR by Palo Alto Networks does not detect some of the viruses, we have to use another protection solution called Kaspersky."
"I have seen lagging with Cortex XDR by Palo Alto Networks. There was one time when we faced a threat actor trying to gain access to our system. When our team utilized the tool, we were all on the same dashboard and we faced a lag issue at that time of around five minutes, which was quite significant."
"The dashboard is the area that needs to improve so that we can have the ability to drill down without having to go elsewhere to verify results."
"While you are working, you are finding these things that were supposed to be waived have come back to being blocked. That's frustrating."
"I would like to see them fix the alerting system so that the endpoint reporting is a bit more streamlined."
"I would not rate this solution in the top five for things like presenting information, or ease of use."
"Technical support is bad. I am not happy with the level of support they offer."
"The initial setup was quite complicated, it took us a month or two with the reseller doing a good job assisting us with the initial configuration."
"The high price of the product is an area of concern where improvements are required. The product's price should be more competitive."
"The solution’s technical support could be improved."
"The process of whitelisting a script that you want to be able to run can be a little bit difficult, or awkward."
"Trying to move away from the signature model for antivirus and malware blocking is something that would be nice. Instead of having to update every day, which is signature-based, moving to more of a kernel or architecture-based model would probably be beneficial."
"AV management based on manual scan Manual scan feature is not easily done A long way of setting hostname set, and Scheduling over policy which is time taking and I don't feel comfortable."
"Because sometimes it makes machines really slow."
"While we are pleased with the endpoint solution, there should also be a separate one for the firewall."
"In some cases, the detection part was not accurate enough. We even had some incidents that were not detected."
"The product is consolidating its portfolio into one product. It is difficult at the moment."
"Users can just install software into their computers. We need some sort of application control system that, if there are any pieces of software that are not whitelisted, then the solution could flag it or maybe alert the administers. That would be very helpful."
"I would like the product deployment to be made simpler."
 

Pricing and Cost Advice

"The solution is expensive. It's pricing is on a yearly-basis."
"The pricing is okay, although direct support can be expensive."
"I am using the Community edition."
"Its pricing is kind of in line with its competitors and everybody else out there."
"Licensing for Palo Alto Networks Cortex XDR can be costly, especially when it comes to a hundred users. A license is required for each user, and the subscription must be renewed on a yearly basis."
"It is present, but when compared to other competitive products, I would say it is not less expensive; however, when all of the other added values are considered, the price is reasonable."
"The price of the solution could be reduced. I have customers that have voiced that the solution is good for the value but if I want to sell more of the solution the price reduction would help."
"The cost of Cortex XDR by Palo Alto Networks is $55 to $90 USD per endpoint per month."
"The tool is not that expensive."
"Currently, we have competitive pricing for Cylance, which is affordable enough to consider."
"It's not so heavily priced; rather, it's average and decent."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten."
"CylancePROTECT is an affordable solution."
"The solution provides me with competitive pricing."
"This cost of the license is approximately $5 USD monthly per user."
"The monthly fee is $55 USD per user."
"The price of the product is similar to the ones in the market that offer the same features."
"The pricing is great and licensing fees are billed on a yearly basis."
"Microsoft Defender is not cheap and from a cost perspective, Trellix Endpoint Security (ENS) is a better option."
"Trellix Endpoint Security (ENS) is not a cheap solution...I don't think any costs are involved in the maintenance of the solution."
"The tool is affordable"
"Licensing is paid yearly."
"It provides good value by striking a balance between cost-effectiveness and feature richness."
"No comment."
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Top Industries

By visitors reading reviews
Construction Company
12%
Financial Services Firm
11%
Manufacturing Company
10%
Comms Service Provider
9%
Construction Company
11%
Manufacturing Company
7%
Financial Services Firm
7%
Comms Service Provider
7%
Manufacturing Company
11%
Financial Services Firm
11%
Government
9%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise20
Large Enterprise52
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise5
Large Enterprise14
By reviewers
Company SizeCount
Small Business68
Midsize Enterprise39
Large Enterprise67
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we conta...
What is your primary use case for Blackberry Protect?
I am using CylancePROTECT as an active learning algorithm. We installed it on almost 20,000 servers and virtual machi...
How does McAfee Endpoint Security compare with MVISION?
The flexible manageability of McAfee Endpoint Security is one of our favorite aspects of this solution. You can deplo...
How does Crowdstrike Falcon compare with FireEye Endpoint Security?
The Crowdstrike Falcon program has a simple to use user interface, making it both an easy to use as well as an effec...
What is your experience regarding pricing and costs for McAfee Endpoint Security?
I don't have visibility on pricing because it is negotiated by a different team, as I look after the technical side.
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Blackberry Protect
McAfee Endpoint Security, McAfee Endpoint Protection, Intel Security Total Protection for Endpoint, McAfee Complete Endpoint Protection, Trellix Endpoint Security (ENS)
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
inHouseIT, Seagate Technology
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. Trellix Endpoint Security Platform and other solutions. Updated: June 2026.
900,747 professionals have used our research since 2012.