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BlackBerry Cylance Cybersecurity vs Trellix Endpoint Security Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 14, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
30th
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
Trellix Endpoint Security P...
Ranking in Endpoint Protection Platform (EPP)
9th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
158
Ranking in other categories
Endpoint Detection and Response (EDR) (10th), Extended Detection and Response (XDR) (8th)
 

Mindshare comparison

As of October 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.1%, down from 1.3% compared to the previous year. The mindshare of Trellix Endpoint Security Platform is 3.9%, down from 4.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
Trellix Endpoint Security Platform3.9%
BlackBerry Cylance Cybersecurity1.1%
Other95.0%
Endpoint Protection Platform (EPP)
 

Featured Reviews

Sooraj Makkancherrry - PeerSpot reviewer
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
Abdullah Al Hadi - PeerSpot reviewer
Customization capabilities allow clients to autonomously deploy policies
There are a few areas where Trellix Endpoint Security can improve. Firstly, the high CPU utilization when agents are installed can negatively impact client systems. Another issue is with end-users outside the network, where the agent handler sometimes fails to deploy the product properly. Improvements are needed in forensic analytics to detect specific vulnerabilities. It would also help if detection specifics were identified more quickly and the problem-solving process accelerated, especially to meet larger clients' expectations.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"You can manage all the threats and everything from a centralized dashboard."
"Two or three years ago when the WannaCry virus struck, the people that were on Cylance were the ones that weren't affected."
"What I like best about CylancePROTECT is its accuracy, as it doesn't give many false positives."
"The most valuable features are script blocking and macros within Word documents for stopping unwanted applications from running in the background."
"Does malware analysis. Blocks WannaCry and other attacks that have come out."
"Specifically for a Windows domain environment, the product can be customized and pushed via GPO or SCCM without issue.​"
"On the management side, we liked the way it displays things."
"The most valuable features of CylancePROTECT are its powerful machine-learning capabilities and predictive intelligence."
"The solution is reliable."
"What I like best is the integrated end-to-end security that works with the security information and events manager."
"The most valuable feature of the solution is its dashboard."
"Communication with all Mcafee products (also 3rd parties) by DXL infrastructure."
"The most valuable features of McAfee MVISION Endpoint are advanced threat protection, web filtering, and removable storage devices in the DLP."
"The stability has been great."
"When Intel acquired McAfee they worked on the protocol so that all vendors can work on the same platform. It's a very big improvement in McAfee. All McAfee products talk to each other. Other vendor's products can join this platform as well so it makes it more powerful on the enterprise side for McAfee."
"The endpoint protection and disk encryption features are the most valuable."
 

Cons

"The solution’s technical support could be improved."
"The solution needs better dashboards that are easier to use."
"I would like to see a better UI in terms of sifting through more specific data and providing analytics. A little bit more would be nice."
"The product needs to continue to offer better alerts. In particular, around false positives. It needs to reduce them from happening."
"I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable."
"It should provide more details about the events that they have detected."
"The stability could be improved."
"It's a good solution but some features just need to be updated."
"The vendor should simplify the way they bundle the products because it's very hard to explain to customers what products contain which features."
"I hope the solution can be used in cloud systems going forward."
"A policy-editing console should be added."
"Tech support is not as helpful as they were in the past."
"Trying to move away from the signature model for antivirus and malware blocking is something that would be nice. Instead of having to update every day, which is signature-based, moving to more of a kernel or architecture-based model would probably be beneficial."
"If you have another endpoint product running on the same machine, you have to fine tune functions from FireEye to avoid performance and user experience issues."
"We have had some of our clients not happy with McAfee Endpoint Security because it blocks some of the applications they are trying to use. They should make it easier to unblock applications."
"The solution consumes a lot of end user memory and CPU. Trellix doesn't really focus much on the anti-malware side."
 

Pricing and Cost Advice

"Review closely how many endpoints you actually need before buying into a pricing level. Deal and deal with the VAR of your choice."
"Currently, we have competitive pricing for Cylance, which is affordable enough to consider."
"CylancePROTECT is worth the money, but I'm not sure of its exact price. I can't remember off the top of my head."
"CylancePROTECT's pricing is reasonable, at about €18 per user, per year."
"It's not so heavily priced; rather, it's average and decent."
"We went through a third party initially to do the renewal, but we won't be renewing, we will move on to something else."
"It is expensive, but not unreasonable."
"The licensing part of the product is too expensive compared to other solutions in the market."
"The tool is affordable"
"The pricing is more or less the same as the other tools in the market."
"Licensing is paid yearly."
"It is a yearly subscription-based product, which includes the license and hardware. There is also a subscription for technical support up to five years."
"McAfee's prices are flexible and can be quite competitive, although there are other solutions that are even more so."
"When comparing the solution to others it is a bit expensive. We are on a monthly license."
"No comment."
"Trellix Endpoint Security (ENS) has a reasonable price."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Manufacturing Company
11%
Government
7%
Comms Service Provider
6%
Manufacturing Company
13%
Government
13%
Computer Software Company
11%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise5
Large Enterprise13
By reviewers
Company SizeCount
Small Business67
Midsize Enterprise36
Large Enterprise59
 

Questions from the Community

What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immedi...
How does McAfee Endpoint Security compare with MVISION?
The flexible manageability of McAfee Endpoint Security is one of our favorite aspects of this solution. You can deploy various components as desired with McAfee Endpoint Security, whereas many othe...
How does Crowdstrike Falcon compare with FireEye Endpoint Security?
The Crowdstrike Falcon program has a simple to use user interface, making it both an easy to use as well as an effective program. Its graphical design is such that it makes an extremely useful too...
What do you like most about McAfee Endpoint Security?
It provides a robust defense against cybersecurity threats while offering user-friendly features like notifications and approval prompts.
 

Also Known As

Blackberry Protect
McAfee Endpoint Security, McAfee Endpoint Protection, Intel Security Total Protection for Endpoint, McAfee Complete Endpoint Protection, Trellix Endpoint Security (ENS)
 

Overview

 

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
inHouseIT, Seagate Technology
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. Trellix Endpoint Security Platform and other solutions. Updated: September 2025.
868,706 professionals have used our research since 2012.