

BigFix and BlackBerry Cylance are notable competitors in the endpoint security and management software market. While BigFix is known for its comprehensive endpoint management capabilities, BlackBerry Cylance excels with its AI-driven antivirus protection.
Features: BigFix is known for its multi-platform support, patch management, and inventory services, making it ideal for organizations needing robust security and compliance management. It stands out for its scalability, visibility, and real-time capabilities. BlackBerry Cylance, however, is renowned for its AI and machine learning-powered antivirus protection, delivering lightweight client impact and robust defense against zero-day threats.
Room for Improvement: BigFix users express a need for enhancements in web UI, documentation, and external reporting capabilities along with more integrated cloud-based solutions. BlackBerry Cylance users suggest improvements in its interface, reporting capabilities, and reduction in false positives, along with better support and expanded endpoint functionalities.
Ease of Deployment and Customer Service: BigFix is mainly deployed on-premises and requires careful planning and experienced staff for efficient deployment. Its technical support receives high praise for dedication and available community resources. BlackBerry Cylance provides flexibility with hybrid and cloud deployment options, making it suitable for various IT setups. It also receives commendations for responsive customer support and seamless issue escalation.
Pricing and ROI: BigFix offers competitive pricing, especially when bundled with IBM tools, offering high ROI due to its extensive feature set. However, users find its licensing complex with additional costs for certain features. BlackBerry Cylance is perceived as expensive compared to other solutions but is valued for its straightforward pricing model and the protection it offers, seen as delivering good value for advanced threat protection.
| Product | Market Share (%) |
|---|---|
| BlackBerry Cylance Cybersecurity | 1.3% |
| BigFix | 1.1% |
| Other | 97.6% |

| Company Size | Count |
|---|---|
| Small Business | 30 |
| Midsize Enterprise | 12 |
| Large Enterprise | 66 |
| Company Size | Count |
|---|---|
| Small Business | 33 |
| Midsize Enterprise | 5 |
| Large Enterprise | 13 |
HCL BigFix is a powerful patch management tool that enables organizations to simply control their patch management operations. It is designed so that IT security and operations teams can collaborate in the most effective way possible. Users that employ BigFix can find and fix issues with their endpoints faster than those that employ its competitors. It comes with thousands of security checks that can be deployed quickly and easily. These enable users to safeguard themselves from a wide variety of digital threats.
HCL BigFix Benefits
Some of the ways that organizations can benefit by choosing to deploy HCL BigFix include:
BigFix Features
Reviews from Real Users
HCL BigFix is a highly effective solution that stands out when compared to most of its competitors. Two major advantages it offers are its auto-patching capability and its user-friendly tools.
Santhosh K., the chief executive officer of Catnip Infotech Private Limited, writes, “The second valuable feature is, BigFix also has an auto patch updating feature, where the latest patches, and what is required for my system are automatically downloaded and kept ready for me. The solution applies the patch and notifies me after applying the patch. BigFix also gives me a ping saying that I should reset my system within a certain period of time, while the patch is being applied. Let's say, the patch is being applied and if there's an issue, the solution can revoke the applied patch, and revert back to the old state.”
Benedikt S., an application administrator, says, “It's very straightforward. The usability is very close to everyday technical tools that you use as a systems administrator. So it's quite user-friendly.”
BlackBerry Cylance Cybersecurity leverages AI and machine learning for efficient malware detection and zero-day threat protection, offering robust endpoint security with high detection accuracy and low false positive rates.
BlackBerry Cylance Cybersecurity delivers advanced threat protection with AI-driven algorithms and machine learning. Its lightweight design ensures low system resource usage, making it both efficient and effective. It's recognized for centralized management, easy deployment, and a clean interface, providing comprehensive endpoint protection against diverse threats. The integration of features like CylanceOPTICS and behavioral monitoring enhances security insights. While the system excels in malware detection, enhancements are needed in areas like user interface design, reporting, deeper threat analysis, and integration with third-party systems. Support and pricing improvements could also increase competitiveness.
What are the key features of BlackBerry Cylance Cybersecurity?Organizations deploy BlackBerry Cylance Cybersecurity for threat analytics, log management, and endpoint protection. As an antivirus replacement, it protects against zero-day malware, ransomware, and various threats. Its AI algorithms detect anomalies, minimizing risks in both internet-connected and isolated environments. Many businesses incorporate it into wider security strategies, appreciating its centralized management and proactive defense capabilities.
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