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BlackBerry Cylance Cybersecurity vs OpenText Core Endpoint Protection​ comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Protection Platform (EPP)
4th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
110
Ranking in other categories
Endpoint Detection and Response (EDR) (6th), Extended Detection and Response (XDR) (5th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
25th
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
OpenText Core Endpoint Prot...
Ranking in Endpoint Protection Platform (EPP)
43rd
Average Rating
7.8
Reviews Sentiment
5.8
Number of Reviews
31
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.6%, down from 3.9% compared to the previous year. The mindshare of BlackBerry Cylance Cybersecurity is 1.5%, up from 1.1% compared to the previous year. The mindshare of OpenText Core Endpoint Protection​ is 1.5%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.6%
BlackBerry Cylance Cybersecurity1.5%
OpenText Core Endpoint Protection​1.5%
Other93.4%
Endpoint Protection Platform (EPP)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Sooraj Makkancherrry - PeerSpot reviewer
Security Operations Manager at Philips
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
reviewer2584380 - PeerSpot reviewer
vCIO At Grove Networks Inc. at a computer software company with 11-50 employees
Improving threat detection is critical for enhanced protection
We use Webroot Business Endpoint Protection as a NextGen antivirus solution for our clients. It's included in the contract we have with our clients as a cost-effective option for antivirus protection Webroot Business Endpoint Protection is cost-effective for rolling it out to all of our clients,…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Cortex XDR is a very capable solution for protecting large networks and a lot of endpoints. It's very useful because the automation is very high, and if you combine it with the features on Palo Alto firewalls, it provides very strong protection."
"Palo Alto Networks Traps improves our security posture and lowers risk by providing next-gen methods to combat against modern threats on all the major platforms."
"The most valuable features are incident creation, policy-based protection, IP whitelisting, and device encryption. These are beneficial for endpoint and server security."
"Cortex XDR features advanced threat detection capabilities."
"Cortex XDR by Palo Alto Networks should be a stable solution."
"The product is very good, it has caught a lot of exploits that most products would not."
"Cortex is the best solution for avoiding security breaches, malware attacks, and other kinds of security issues."
"This software helps us understand any issues that may arise when someone is not at work."
"The solution is easy to deploy."
"I like the AI and mathematical components that they use."
"It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions."
"The stability is perfect, and it is leaps and bounds beyond our previous solution by McAfee."
"​Very easy to deploy. It can be done one by one or deployed by customizing an MSI file for GPO push.​"
"It handles situations that the other threat management tools wouldn't find. It has worked well covering the weaker sides of the other products that we're integrating."
"CylancePROTECT works really well with the way we work."
"The most functional item that we use is the process to turn off the false flags that it causes."
"I like that Webroot is very lightweight. It didn't bog down the machine, and more importantly, it had heuristics artificial intelligence to some degree. It wasn't like full-blown artificial intelligence, but something where you have one endpoint recognizing issues because it maintains a cloud database. If one client recognizes a threat, it would add it to the database, and almost immediately, every agent in the world would also know about that threat. That was very appealing to us. However, now it's becoming commonplace, whereas ventures like Symantec and McAfee were based more on the traditional model of definition and updates, and we were always falling behind. Webroot also has pretty good technical support."
"Auto-Remediation"
"We've not had any issues with scalability. If an organization needs to expand, they can do so quite easily."
"The main reason we had Webroot is that it was cost-effective for our clients."
"The most valuable aspect of Webroot Business Endpoint Protection is that I have never gotten malware with it."
"Webroot Business Endpoint Protection is easy to use, stable, flexible, and the performance is great."
"Their policy management, their cloud-based dashboard and user interface are very easy to navigate."
"The feature we found most valuable is the AI functionality for maintaining endpoint security, which is very powerful and has been useful over the last year."
 

Cons

"The dashboard could use some significant improvement, just making it more useful with more information. It has a limited amount of information right now. It is customizable, but I'd love to see a better out-of-box dashboard."
"There is also no recovery feature; if some endpoint is under attack there must be the possibility of recovering it or restoring it to a normal state."
"We have found that there are times Cortex XDR by Palo Alto Networks does not detect some of the viruses, we have to use another protection solution called Kaspersky."
"There are some third-party solutions that are difficult to integrate with, which is something that can be improved."
"The complexity and confusion regarding product variants, such as XDR, Forexiant, and Forexon, must be addressed."
"However, if you do not have Palo Alto in your environment, you are paying these additional services just for Cortex XDR by Palo Alto Networks, so it is not a cost-effective solution."
"The solution can never really be an on-premises solution based simply on the way it is set up. It needs metadata to run and improve. Having an on-premises solution would cut it off from making improvements."
"Being able to filter the events to see those that are related to the actual alert would save time spent by the engineer."
"The company that sells us the licenses sometimes doesn't know how to do certain things."
"We would like to see secure integration and multi-factor authentication to be able to access the administration dashboard."
"It needs real analysis of quarantined files. The EDR product isn't showing much right now."
"I would not rate this solution in the top five for things like presenting information, or ease of use."
"The initial deployment was quite complicated."
"The user interface could be improved, it's very outdated."
"Work on the math model. We are catching a lot of false positives, which gets to be a pain at the start of a deployment."
"I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable."
"There needs to be more advanced analytics. It would make it a more powerful antivirus solution within the marketplace."
"There should be a Webroot Business Endpoint Protection mobile app."
"They should provide more information on the type of cyber attacks."
"This product has room for improvement to display a more detailed representation of the problem when a virus is or isn't stopped."
"One of the biggest pain points is that it's not really ransomware-oriented. They will be able to catch some, but that's where Sentinel One is a better player compared to Webroot."
"The solution could improve by providing better ransomware protection."
"Webroot used to be really good when they first came out, but now they've completely fallen behind, sadly."
"Usually, when it comes to reliability, McAfee and Norton are at 99 percent. Webroot's percentage is lower."
 

Pricing and Cost Advice

"Cortex XDR's pricing is ok."
"Our customers have expressed that the price is high."
"When we first bought it, it was a bit expensive, but it was worth it. The licensing was straightforward."
"The cost depends on your chosen license type, like Pro or other licenses."
"The cost of Cortex XDR by Palo Alto Networks is $55 to $90 USD per endpoint per month."
"The pricing is okay, although direct support can be expensive."
"The price is on the higher side, but it's okay."
"I don't recall what the cost was, but it wasn't really that expensive."
"The initial end-point cost may seem a little high (~$55/device/year) but when you look at the total peace of mind that the solution provides, with no reboots for updates, and negligible performance impact, it is well worth it."
"My company is on a yearly CylancePROTECT subscription. Price-wise, the solution is slightly expensive, so I'd rate it as eight out of ten."
"It's not so heavily priced; rather, it's average and decent."
"Currently, we have competitive pricing for Cylance, which is affordable enough to consider."
"We pay our license on a yearly basis and have just renewed for two years."
"We went through a third party initially to do the renewal, but we won't be renewing, we will move on to something else."
"Do not get hung up on price. You pay for what you get and expensive will hurt one time, where cheap will hurt forever, especially if you fall victim to a ransom attack, etc.​"
"The licensing part of the product is too expensive compared to other solutions in the market."
"From a pricing standpoint, I would rate it a four out of five."
"The solution is very cost-effective."
"Webroot is less expensive than SentinelOne."
"We evaluate other options using multiple choices, best value, management and functionality."
"We are on an annual subscription for the use of Webroot Business Endpoint Protection."
"If you purchase for clients, then you are the managing billing entity. It's better to either get a monthly subscription check from your clients, or to prepay for the year (so as to not keep cash in reserve to pay the bill each month) IMHO."
"It is relatively cheap."
"Our strategy was to overestimate the complexity and cost. It turned out that Webroot's assurance was justified."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Construction Company
12%
Comms Service Provider
9%
Manufacturing Company
8%
Construction Company
10%
Manufacturing Company
8%
Computer Software Company
7%
Comms Service Provider
7%
Comms Service Provider
8%
Financial Services Firm
8%
Construction Company
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise20
Large Enterprise49
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise5
Large Enterprise13
By reviewers
Company SizeCount
Small Business35
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessa...
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we conta...
What is your experience regarding pricing and costs for Webroot Business Endpoint Protection?
Webroot Business Endpoint Protection is probably on the cheaper side, so I would rate their pricing a one or a two ou...
What needs improvement with Webroot Business Endpoint Protection?
Webroot Business Endpoint Protection needs to improve its ability to detect threats. It does not do what it's adverti...
What is your primary use case for Webroot Business Endpoint Protection?
We use Webroot Business Endpoint Protection as a NextGen antivirus solution for our clients. It's included in the con...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Blackberry Protect
Webroot SecureAnywhere Business Endpoint Protection
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Mytech Partners
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. OpenText Core Endpoint Protection​ and other solutions. Updated: April 2026.
893,244 professionals have used our research since 2012.