BlackBerry Cylance Cybersecurity vs OpenText Core Endpoint Protection​ comparison

BlackBerry Cylance Cybersecurity vs. OpenText Core Endpoint Protection

Download the complete report

Helped 908,858 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cortex XDR by Palo Alto Net...

Mindshare comparison

As of August 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.9%, up from 3.7% compared to the previous year. The mindshare of BlackBerry Cylance Cybersecurity is 1.6%, up from 1.0% compared to the previous year. The mindshare of OpenText Core Endpoint Protection is 1.7%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Endpoint Protection Platform (EPP) Mindshare Distribution
Product	Mindshare (%)
Cortex XDR by Palo Alto Networks	3.9%
BlackBerry Cylance Cybersecurity	1.6%
OpenText Core Endpoint Protection	1.7%
Other	92.8%

Endpoint Protection Platform (EPP)

Featured Reviews

ABHISHEK_SINGH

Senior Process Expert at A.P. Moller - Maersk

Gained full visibility and streamlined threat detection through behavior-based insights and AI integration

Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.

Read full review

Sooraj Makkancherrry

Security Operations Manager at Philips

Doesn't have daily updates, which is important for healthcare IT

I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.

Read full review

reviewer2584380

vCIO At Grove Networks Inc. at a computer software company with 11-50 employees

Improving threat detection is critical for enhanced protection

We use Webroot Business Endpoint Protection as a NextGen antivirus solution for our clients. It's included in the contract we have with our clients as a cost-effective option for antivirus protection Webroot Business Endpoint Protection is cost-effective for rolling it out to all of our clients,…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution allows us to make investigations. Other XDR solutions also provide similar capabilities but for investigation, Cortex XDR is better."

"It's a perfect solution. It integrates well into the environment."

"There has been a significant reduction of approximately 70% to 80% in our internal MTTR and MTTD metrics, now around five to eight minutes whereas previously it was hours, which has helped tremendously."

"Cortex XDR by Palo Alto Networks is specifically designed to prevent zero-day attacks and is part of an ecosystem of Palo Alto, providing customers with a long-term vision to modify and redesign how security is applied in their company."

"I recognize that Cortex XDR by Palo Alto Networks is one of the best products in its category regarding capabilities."

"In one single alert, we are getting the network telemetry, endpoint telemetry, email security telemetry, and proxy telemetry all in one single ticket, making it very easy."

"It has absolutely improved the way our organization functions, we are more secure, it is giving us more peace of mind, and it has found malicious activity happening on our endpoints that probably would not have been detected if we didn't have it."

"It collects and caches and the knowledge of machine learning from different customers to take to the cloud, it makes it better to use for everybody, it allows for quick learning and updates and can, therefore, offer zero-day malware security, and this sharing of metadata helps make the solution very safe."

More Cortex XDR by Palo Alto Networks pros

"This technology is very good, very stable, and we have great trust in it and what it delivers."

"The solution is very quick at easily changing the levels of protection for each computer and the server."

"We chose the solution because it doesn't have daily updates, which is important for us in healthcare IT, where network usage and connectivity to hospitals matter."

"The solution does a good job of blocking whatever it thinks needs to be blocked and it doesn't require a lot of performance from the computer."

"It does a good job of protecting us."

"In most cases, the solution's ability to detect in the MITRE framework, and its ability to be able to detect attacks in any one of seven or eight different areas of the life cycle of an attack is very useful."

"The CylancePROTECT agent is very low on CPU usage, so it has virtually no adverse impact on my servers, desktops, or workstations."

"The product works pretty well; it does a good job catching viruses, and while we haven't had a chance to test against any kind of ransomware attack, I know it works great and I'm not worried about its capabilities in that respect."

More BlackBerry Cylance Cybersecurity pros

"I like that Webroot is very lightweight. It didn't bog down the machine, and more importantly, it had heuristics artificial intelligence to some degree. It wasn't like full-blown artificial intelligence, but something where you have one endpoint recognizing issues because it maintains a cloud database. If one client recognizes a threat, it would add it to the database, and almost immediately, every agent in the world would also know about that threat. That was very appealing to us. However, now it's becoming commonplace, whereas ventures like Symantec and McAfee were based more on the traditional model of definition and updates, and we were always falling behind. Webroot also has pretty good technical support."

"The most valuable features of the solution include the endpoint navigation protection, the protection related to the EMS service, as well as the control and the cloud integration capabilities."

"The solution is very simple and straightforward to use."

"My advice about this product is that it is a very good solution and offers a stable and trusted software that runs smoothly and is easy to deploy."

"Low performance requirements."

"Doesn't consume resources or affect the computer performance at all."

"It is an easy-to-use and easy-to-configure product."

"The main reason we had Webroot is that it was cost-effective for our clients."

More OpenText Core Endpoint Protection pros

Cons

"Cortex does not offer an on-premises solution. However, some customers would prefer not to be on the cloud. It would be ideal if it could offer something on-prem as well."

"The product's pricing could be better."

"I would like to see improvement in the tool's user interface, particularly in the area of managing alerts and providing more reporting capabilities."

"As an improvement, I would like to see enhanced connection speeds."

"The dashboard could use some significant improvement, just making it more useful with more information. It has a limited amount of information right now. It is customizable, but I'd love to see a better out-of-box dashboard."

"Cortex XDR is trickier to configure than other Palo Alto products. This is one area where we are not so satisfied."

"Cortex XDR by Palo Alto Networks can improve mobile integration to allow access to the console."

"Basically, they don't provide customer support tools just to investigate the logs."

More Cortex XDR by Palo Alto Networks cons

"It could have integration with industrial base HMIS or Human Machine Interfaces Solutions. This is the industrial environment where you have a control center for all the automation that's happening, whether it is oil, gas, or chemical manufacturing. They often have to set up a computer at the back and watch the other stuff to get alerts. In these autonomous or on-premises environments, they often don't have access to email readily. Integration with other industrial solutions, such as HMIS, will allow them to communicate and get an alert that something has been found. This way, they can react to it sooner than having somebody watch the screen and keep checking the screen. Rockwell has its own suite. Similarly, Honeywell has its own suite. There's also an independent HMI/historian solution provider out there called VTSCADA. We actually get asked if we can get it to show up on a screen, which is difficult. Getting those alerts to work within an industrial environment would be a huge plus."

"I would not rate this solution in the top five for things like presenting information, or ease of use."

"The solution’s technical support could be improved."

"rom my experience interacting with the primary or the central administrative console, it's quite complex. You would need a fair bit of technical experience to set it up, implement and maintain it. That would be one area for improvement."

"The high price of the product is an area of concern where improvements are required. The product's price should be more competitive."

"The initial deployment was quite complicated."

"The user interface could be improved, it's very outdated."

"I find the price for Blackberry Protect expensive, so that's an area for improvement."

More BlackBerry Cylance Cybersecurity cons

"Technical support is not the best. It's hard to get a hold of them if we need help. It's something that definitely needs improvement."

"Tech support needs to be improved. If we have an issue, and we don't have an issue very often, trying to get support's attention is a really difficult endeavor."

"It would be nice if it had a feature for automatically generating reports on the client end for device status, security status and backup information."

"Since they're dealing with multi-core environments now, the best option would be for them to enhance the product so that the product can automatically do an assessment on the machine."

"The console spins up relatively slowly, and some of the configuration items are obscure (e.g., reporting back one time per day is a default setting) and need to be tweaked."

"The solution could improve by providing better ransomware protection."

"Unified threat management (UTM) integration."

"We need to know more details about how the virus interacted with the computer."

More OpenText Core Endpoint Protection cons

Pricing and Cost Advice

"Cortex XDR by Palo Alto Networks is an expensive solution."

"Cortex XDR's pricing is ok."

"The pricing seems fair, and I do like the licensing model. You use wherever they are, and it is elastic."

"The price of the solution could be reduced. I have customers that have voiced that the solution is good for the value but if I want to sell more of the solution the price reduction would help."

"It has reasonable pricing for the use cases it provides to the company."

"Compared to CrowdStrike, Cortex XDR is an expensive solution."

"Licensing for Palo Alto Networks Cortex XDR can be costly, especially when it comes to a hundred users. A license is required for each user, and the subscription must be renewed on a yearly basis."

"Our customers have expressed that the price is high."

More Cortex XDR by Palo Alto Networks pricing and cost advice

"We went through a third party initially to do the renewal, but we won't be renewing, we will move on to something else."

"The tool is not that expensive."

"Do not get hung up on price. You pay for what you get and expensive will hurt one time, where cheap will hurt forever, especially if you fall victim to a ransom attack, etc."

"The solution's pricing is around the same as most EDRs but slightly behind some of the major ones."

"Shop around for sure and be assured the price you pay will be close to other solutions available, but even at a slight mark-up from the other solutions, you are getting real endpoint protection versus nothing more than a cheap security blanket that might keep you warm at night."

"The monthly fee is $55 USD per user."

"The license price for this solution could be better. It's on the expensive side."

"We would just add more if there are new users, but right now you just need one license for per user."

More BlackBerry Cylance Cybersecurity pricing and cost advice

"I can't recall the exact pricing, but I believe there is a monthly fee of $20-30 per user."

"We are on an annual subscription for the use of Webroot Business Endpoint Protection."

"From a pricing standpoint, I would rate it a four out of five."

"The pricing is high."

"We evaluate other options using multiple choices, best value, management and functionality."

"I think the price is fairly reasonable. I was really prepared to pay more, but the price is fine."

"Its cost is not much per month. Our price is a couple of bucks a user."

"With Webroot Business Endpoint Protection, I can select a yearly billing cycle."

More OpenText Core Endpoint Protection pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Endpoint Protection Platform (EPP) solutions are best for your needs.

See recommendations

908,858 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Construction Company

13%

Financial Services Firm

10%

Comms Service Provider

10%

Manufacturing Company

10%

Construction Company

12%

Comms Service Provider

Manufacturing Company

Outsourcing Company

Construction Company

13%

Outsourcing Company

Financial Services Firm

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	46
Midsize Enterprise	21
Large Enterprise	54

By reviewers
Company Size	Count
Small Business	33
Midsize Enterprise	5
Large Enterprise	14

By reviewers
Company Size	Count
Small Business	35
Midsize Enterprise	2
Large Enterprise	2

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One

Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...

Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)

Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...

How is Cortex XDR compared with Microsoft Defender?

Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...

What is your experience regarding pricing and costs for Blackberry Protect?

The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.

What needs improvement with Blackberry Protect?

I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we conta...

What is your primary use case for Blackberry Protect?

I am using CylancePROTECT as an active learning algorithm. We installed it on almost 20,000 servers and virtual machi...

What is your experience regarding pricing and costs for Webroot Business Endpoint Protection?

Webroot Business Endpoint Protection is probably on the cheaper side, so I would rate their pricing a one or a two ou...

What needs improvement with Webroot Business Endpoint Protection?

Webroot Business Endpoint Protection needs to improve its ability to detect threats. It does not do what it's adverti...

What is your primary use case for Webroot Business Endpoint Protection?

We use Webroot Business Endpoint Protection as a NextGen antivirus solution for our clients. It's included in the con...

Microsoft Defender for Endpoint vs Cortex XDR by Palo Alto Networks

Comparisons

Compared 13% of the time

SentinelOne Singularity Endpoint vs Cortex XDR by Palo Alto Networks

Compared 5% of the time

CrowdStrike Falcon vs Cortex XDR by Palo Alto Networks

Compared 4% of the time

Cortex XSIAM vs Cortex XDR by Palo Alto Networks

Compared 3% of the time

Trellix Endpoint Security Platform vs Cortex XDR by Palo Alto Networks

Compared 3% of the time

More Cortex XDR by Palo Alto Networks Competitors

Check Point Harmony Endpoint vs BlackBerry Cylance Cybersecurity

Compared 8% of the time

VMware Carbon Black Endpoint vs BlackBerry Cylance Cybersecurity

Compared 8% of the time

Symantec Endpoint Security vs BlackBerry Cylance Cybersecurity

Compared 7% of the time

Intercept X Endpoint vs BlackBerry Cylance Cybersecurity

Compared 6% of the time

OpenText EnCase eDiscovery vs BlackBerry Cylance Cybersecurity

Compared 2% of the time

More BlackBerry Cylance Cybersecurity Competitors

Microsoft Defender for Endpoint vs OpenText Core Endpoint Protection

Compared 47% of the time

SentinelOne Singularity Endpoint vs OpenText Core Endpoint Protection

Compared 4% of the time

Huntress Managed EDR vs OpenText Core Endpoint Protection

Compared 4% of the time

Symantec Endpoint Security vs OpenText Core Endpoint Protection

Compared 4% of the time

Cynet vs OpenText Core Endpoint Protection

Compared 2% of the time

More OpenText Core Endpoint Protection Competitors

Product Reports

Cortex XDR by Palo Alto Networks

Download Cortex XDR by Palo Alto Networks product report

BlackBerry Cylance Cybersecurity

Download BlackBerry Cylance Cybersecurity product report

OpenText Core Endpoint Protection

July 2026

OpenText Core Endpoint Protection report

Download OpenText Core Endpoint Protection product report

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps

Blackberry Protect

Webroot SecureAnywhere Business Endpoint Protection

Overview

Cortex XDR by Palo Alto Networks provides advanced threat detection with AI-driven endpoint protection and seamless integration, ensuring multi-layered security and automatic threat response.

Cortex XDR is designed to safeguard endpoints against malware and suspicious activities. It offers advanced threat detection and response capabilities using behavioral analysis, AI, and machine learning. It seamlessly integrates with security infrastructures, providing endpoint security, firewall integration, and enhanced visibility in both cloud-based and on-premises environments.

What are the key features of Cortex XDR?

Advanced Threat Detection: Uses AI and machine learning for proactive threat identification.
Multi-layered Security: Combines various security measures for comprehensive protection.
Endpoint Protection: Safeguards against malware and exploits.
Behavioral Analysis: Monitors suspicious activity for early detection.
Automatic Threat Response: Automates responses to neutralize threats.

What benefits should users expect?

Ease of Use: Simplifies security management with intuitive design.
Resource Efficiency: Minimizes impact on system resources.
Integration Capabilities: Works well with existing security setups.
Reduced Analyst Workload: Automates processes to decrease manual intervention.

Organizations in diverse sectors deploy Cortex XDR to protect against malware, leveraging its advanced threat detection capabilities. Its integration with existing security infrastructures appeals to those seeking comprehensive protection in both cloud and on-premises environments, providing enhanced visibility and threat intelligence.

Palo Alto Networks

BlackBerry Cylance Cybersecurity leverages AI and machine learning for efficient malware detection and zero-day threat protection, offering robust endpoint security with high detection accuracy and low false positive rates.

BlackBerry Cylance Cybersecurity delivers advanced threat protection with AI-driven algorithms and machine learning. Its lightweight design ensures low system resource usage, making it both efficient and effective. It's recognized for centralized management, easy deployment, and a clean interface, providing comprehensive endpoint protection against diverse threats. The integration of features like CylanceOPTICS and behavioral monitoring enhances security insights. While the system excels in malware detection, enhancements are needed in areas like user interface design, reporting, deeper threat analysis, and integration with third-party systems. Support and pricing improvements could also increase competitiveness.

What are the key features of BlackBerry Cylance Cybersecurity?

AI and Machine Learning: Utilizes cutting-edge technology for malware and threat detection.
Zero-Day Protection: Safeguards against emerging threats without the need for constant updates.
Centralized Management: Simplifies deployment and management across devices.
CylanceOPTICS: Provides advanced security insights and behavioral monitoring.
Low Resource Usage: Ensures efficient operation with minimal system impact.

What benefits should users expect from BlackBerry Cylance Cybersecurity?

High Detection Accuracy: Reduces risk with minimal false positives.
Efficient Resource Management: Enhances performance with its lightweight design.
Proactive Threat Defense: Protects against a wide range of threats with centralized management.
Advanced Insights: Offers unique features for detailed security analysis.

Organizations deploy BlackBerry Cylance Cybersecurity for threat analytics, log management, and endpoint protection. As an antivirus replacement, it protects against zero-day malware, ransomware, and various threats. Its AI algorithms detect anomalies, minimizing risks in both internet-connected and isolated environments. Many businesses incorporate it into wider security strategies, appreciating its centralized management and proactive defense capabilities.

BlackBerry

OpenText Core Endpoint Protection offers cloud-managed endpoint security with AI integration, providing real-time protection and lightweight performance. It ensures low system impact, seamless cloud integration, and cost-effective security solutions for various devices.

OpenText Core Endpoint Protection is a comprehensive endpoint security platform utilized by managed-service providers for antivirus and firewall functionality across servers, workstations, and mobile devices. It employs AI for robust threat detection, integrating with cloud applications for real-time updates. Multi-layered security features include malware protection, network defense, and DNS protection. Although connectivity and threat reporting need improvement, this platform extensively supports remote device management and integrates efficiently with Active Directory policies.

What are the key features of OpenText Core Endpoint Protection?

Cloud Management: Centralized admin console for easy oversight
AI Integration: Enhanced threat detection capabilities
Lightweight Performance: Minimal impact on system resources
Real-time Threat Database: Constant updates for effective protection
Web Control Interface: Monitors and controls web traffic

What benefits are associated with OpenText Core Endpoint Protection?

Ease of Setup and Maintenance: Facilitates quick deployment and upkeep
Seamless Cloud Integration: Simplifies scalability and operation
Cost-Effectiveness: Affordable pricing with comprehensive features
Mobile Security Capabilities: Supports remote device management

OpenText Core Endpoint Protection finds application in industries requiring stringent data protection and peace of mind over device security. Managed-service providers implement this for comprehensive antivirus and firewall features, safeguarding multi-device networks. It is particularly useful for DNS protection and integrating with Active Directory policies, enabling secure yet flexible operations across sectors.

OpenText

Sample Customers

CBI Health Group, University Honda, VakifBank

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit

Mytech Partners

BlackBerry Cylance Cybersecurity vs. OpenText Core Endpoint Protection