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OpenText Core Endpoint Protection​ pros and cons

Vendor: OpenText
3.9 out of 5
303 followers
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Pros & Cons summary

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Prominent pros & cons

PROS

OpenText Core Endpoint Protection is praised for its powerful Webroot cloud console, offering robust cloud integration capabilities.
It maintains a very light footprint, not slowing down workstations and allowing easy installation alongside existing antivirus solutions.
Valuable features include AI functionality for maintaining endpoint security, enhancing its protective measures significantly.
The comprehensive endpoint navigation protection and traffic security monitoring features receive high commendation.
Webroot is known for its scalability, allowing organizations to expand their security coverage easily.

CONS

OpenText Core Endpoint Protection needs to enhance its pre-execution detection capabilities to prevent threats before they become active.
There is a necessity for more advanced analytics and detailed information on virus interactions with computers.
Enhancements in ransomware detection and prevention are required to compete better in the market.
Improvements are needed in technical support, as it's currently difficult to reach when assistance is required.
Reducing the occurrence of false positives and providing more control over app upgrades are critical areas for improvement.
 

OpenText Core Endpoint Protection​ Pros review quotes

RE
Feb 13, 2020
It is excellent endpoint protection for mobiles that does everything it says it will.
Rick Cassel - PeerSpot reviewer
Jul 6, 2022
Probably, compared to other antivirus programs, what we like about it is it is lightweight.
reviewer1406367 - PeerSpot reviewer
Sep 8, 2021
I like that Webroot is very lightweight. It didn't bog down the machine, and more importantly, it had heuristics artificial intelligence to some degree. It wasn't like full-blown artificial intelligence, but something where you have one endpoint recognizing issues because it maintains a cloud database. If one client recognizes a threat, it would add it to the database, and almost immediately, every agent in the world would also know about that threat. That was very appealing to us. However, now it's becoming commonplace, whereas ventures like Symantec and McAfee were based more on the traditional model of definition and updates, and we were always falling behind. Webroot also has pretty good technical support.
Learn what your peers think about OpenText Core Endpoint Protection​. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
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Urs Schuerch - PeerSpot reviewer
Jan 5, 2024
I haven't observed any of the instabilities in the solution. It is a stable solution.
it_user1011267 - PeerSpot reviewer
Jul 2, 2019
The feature we found most valuable is the AI functionality for maintaining endpoint security. This is very powerful.
reviewer1231287 - PeerSpot reviewer
Jun 28, 2020
We've not had any issues with scalability. If an organization needs to expand, they can do so quite easily.
OW
Mar 17, 2021
There aren't any features that really stand out — I just want it to keep malware out of my system. To date, I haven't had any malware in my system.
JS
Jul 16, 2020
Their policy management, their cloud-based dashboard and user interface are very easy to navigate.
it_user807315 - PeerSpot reviewer
Jun 25, 2018
Valuable features include good scanning, very light footprint and management console that the client can access and (just as important) in which I can see status of groups of computers (I am a consultant, IT role).
reviewer1450707 - PeerSpot reviewer
Nov 24, 2020
The initial setup is not complex at all. It's very straightforward.
 

OpenText Core Endpoint Protection​ Cons review quotes

RE
Feb 13, 2020
It would be nice if it had a feature for automatically generating reports on the client end for device status, security status and backup information.
Rick Cassel - PeerSpot reviewer
Jul 6, 2022
It doesn't do anything proactive. The virus has to hit the machine before it detects it.
reviewer1406367 - PeerSpot reviewer
Sep 8, 2021
One of the biggest pain points is that it's not really ransomware-oriented. They will be able to catch some, but that's where Sentinel One is a better player compared to Webroot.
Learn what your peers think about OpenText Core Endpoint Protection​. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
858,038 professionals have used our research since 2012.
Urs Schuerch - PeerSpot reviewer
Jan 5, 2024
I believe that Webroot Business Endpoint Protection should offer a more modern UI.
it_user1011267 - PeerSpot reviewer
Jul 2, 2019
We need to know more details about how the virus interacted with the computer.
reviewer1231287 - PeerSpot reviewer
Jun 28, 2020
Technical support is not the best. It's hard to get a hold of them if we need help. It's something that definitely needs improvement.
OW
Mar 17, 2021
I did notice that my OS slowed down, but I don't know if that's due to Webroot.
JS
Jul 16, 2020
Webroot is very reactionary. It waits until the threat is active within memory to try and detect it. They need better pre-execution detection and prevention.
it_user807315 - PeerSpot reviewer
Jun 25, 2018
The console spins up relatively slowly, and some of the configuration items are obscure (e.g., reporting back one time per day is a default setting) and need to be tweaked.
reviewer1450707 - PeerSpot reviewer
Nov 24, 2020
We need to have a stronger defense against CryptoLock and other attackers.