BigFix vs OpenText Core Endpoint Protection comparison

HCLSoftware and OpenText are both solutions in the Endpoint Protection Platform (EPP) category. HCLSoftware is ranked #25 with an average rating of 8.3, while OpenText is ranked #41. HCLSoftware holds a 1.7% mindshare in EPP, compared to OpenText’s 1.6% mindshare. Additionally, 97% of HCLSoftware users are willing to recommend the solution, compared to 89% of OpenText users who would recommend it.

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 29, 2026

BigFix and OpenText Core Endpoint Protection compete in the endpoint management and security category. BigFix seems to have the upper hand with its extensive customization and integration features, which offer a wider range of compliance standards and seamless integration into development processes.

Features: BigFix offers extensive support for multiple operating systems and third-party applications, real-time vulnerability remediation, and a high degree of customization. OpenText Core Endpoint Protection focuses on lightweight protection with AI capabilities, cloud-based management, and a low overhead on devices.

Room for Improvement: BigFix requires enhancements in automation and integration with third-party applications, improvements in the web UI, and faster console operations. OpenText Core Endpoint Protection could improve detection capabilities, provide more comprehensive reporting features, and advance ransomware protection.

Ease of Deployment and Customer Service: BigFix is primarily on-premises, appealing to large-scale in-house environments but facing challenges in scalability. Its customer support is mixed. OpenText Core Endpoint Protection supports flexible deployments, including public, private, and hybrid clouds, offering easier scalability. Customer service is satisfactory but lacks detailed feedback compared to BigFix.

Pricing and ROI: BigFix is moderately priced with flexible licensing models, but costs can increase with deployment scale. It offers significant ROI due to its comprehensive features. OpenText Core Endpoint Protection is seen as more cost-effective with a straightforward pricing structure.

To learn more, read our detailed BigFix vs. OpenText Core Endpoint Protection Report (Updated: June 2026).

Buyer's Guide

BigFix vs. OpenText Core Endpoint Protection

June 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cortex XDR by Palo Alto Net...

Mindshare comparison

As of June 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.7%, down from 3.8% compared to the previous year. The mindshare of BigFix is 1.7%, up from 1.1% compared to the previous year. The mindshare of OpenText Core Endpoint Protection is 1.6%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Endpoint Protection Platform (EPP) Mindshare Distribution
Product	Mindshare (%)
Cortex XDR by Palo Alto Networks	3.7%
BigFix	1.7%
OpenText Core Endpoint Protection	1.6%
Other	93.0%

Endpoint Protection Platform (EPP)

Featured Reviews

ABHISHEK_SINGH

Senior Process Expert at A.P. Moller - Maersk

Gained full visibility and streamlined threat detection through behavior-based insights and AI integration

Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.

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Ravi Khanchandani

Founder Director at Techsa Services

Long-term partnership improves customer satisfaction and delivers efficient endpoint management

BigFix supports something known as Patch Policies, which allows users to define that whenever critical patches are released, they should get evaluated against machines and automatically deploy them. Their software distribution is very efficient because they use a pull mechanism rather than a push mechanism, allowing each machine to download from the closest repository and install themselves. The same assessment mechanism applies for real-time vulnerability remediation, allowing identification, evaluation, and automatic remediation across machines. Compliance metrics typically measure the patch percentages deployed against the number of endpoints, which could be various device types including virtual machines and mobile devices. Measurements are taken against each device type, looking into compliance percentages for browsers such as Chrome and Edge based on their versions.

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reviewer2584380

vCIO At Grove Networks Inc. at a computer software company with 11-50 employees

Improving threat detection is critical for enhanced protection

We use Webroot Business Endpoint Protection as a NextGen antivirus solution for our clients. It's included in the contract we have with our clients as a cost-effective option for antivirus protection Webroot Business Endpoint Protection is cost-effective for rolling it out to all of our clients,…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"But overall, when we speak about security and protection, they are one of the top providers."

"The interface is easy to use and it is more up to date than our previous solution."

"The dashboard is customizable."

"If you are looking to deploy a security solution as a whole, this is a good option."

"The level of security I get for my endpoints and servers is extremely valuable."

"One of the things that I enjoy the most is using policy extensions. It's like having host firewalls to control USB connections. I think it's a wonderful tool to restrict use when connecting to our computers. Another important tool is Home Insights. That is an add-on to the Cortex solution. I like that because we can see all the vulnerabilities in the environment and control what assets are connected to our network."

"One thing that I like about Cortex XDR by Palo Alto Networks, it is detecting all the suspicious or malicious binaries, and it has integration with Palo Alto Firewall."

"The biggest positive impact I see from Cortex XDR by Palo Alto Networks is a significant reduction in the number of people required to manage it."

More Cortex XDR by Palo Alto Networks pros

"BigFix is easy to use."

"The architecture for patching and the 100% correct reporting makes BigFix stand apart from other solutions."

"This has very much improved our organization by saving time to deploy thousands of endpoints to our customers."

"Patch management: We've gone from hideous to amazing."

"The stability on this solution is rock solid; I will put money up against it, and BigFix is absolutely unbelievably stable."

"The most valuable feature of BigFix is the reporting tool and patching Windows."

"This product has massively reduced the wasted time for a technician to deploy or upgrade a security patch or a software version."

"Definitely, without any hesitation, I would recommend that you should implement and use it."

More BigFix pros

"Webroot pioneered integration of novel concepts in endpoint protection."

"This is a great solution - it helped us a lot without business and improved the security we're offering to our customers."

"The feature we found most valuable is the AI functionality for maintaining endpoint security, which is very powerful and has been useful over the last year."

"Webroot Business Endpoint Protection is easy to use, stable, flexible, and the performance is great."

"Their policy management, their cloud-based dashboard and user interface are very easy to navigate."

"I like that Webroot is very lightweight. It didn't bog down the machine, and more importantly, it had heuristics artificial intelligence to some degree. It wasn't like full-blown artificial intelligence, but something where you have one endpoint recognizing issues because it maintains a cloud database. If one client recognizes a threat, it would add it to the database, and almost immediately, every agent in the world would also know about that threat. That was very appealing to us. However, now it's becoming commonplace, whereas ventures like Symantec and McAfee were based more on the traditional model of definition and updates, and we were always falling behind. Webroot also has pretty good technical support."

"The solution is very simple and straightforward to use."

"The most valuable aspect of the solution is that they have the lightest agent, as it is only six MBs, installs in a matter of seconds, is very lightweight, and has a very minimal, negligible performance impact on the machine and endpoints."

More OpenText Core Endpoint Protection pros

Cons

"Previously, the endpoint would leave the environment, not being on our VPN, essentially unable to interact with the server to upload files. It was unable to retrieve new file verdicts. It was using a thing called "local analysis" to determine if something was a malicious file or not. There was no dynamic analysis."

"The product's pricing could be better."

"It is not very strong in terms of endpoint management. It should have additional features like DLP, encryption, or advanced device control. Currently, Cortex is good in terms of the security of the endpoints, but it is not as good as other vendors in terms of the management of the endpoint."

"For Cortex XDR by Palo Alto Networks, if I had to point out improvements, I would say the UI is still somewhat difficult for beginners."

"The playbooks could be improved to include more functionalities or actions."

"There are some limitations on the Traps agents."

"We would also like to have advanced tech protection and email scanning."

"Data privacy is a matter of concern. You have to be careful with data privacy, it can be sensitive and Cortex can have most of your access."

More Cortex XDR by Palo Alto Networks cons

"The reporting and dashboard parts have room for improvement."

"I would like to see much better web reporting because as it is now, it's convoluted, basic, it's not modern, and there are limitations to it."

"I would like to see improvements in the Web UI program and also a BigFix console for Mac OS."

"Web reports. The interface for web reports is still pretty basic, and really hasn't changed in the seven years that we've had the product, so that would be one thing that would be really nice."

"I deducted two points because BigFix is not a brand that you can just use. It is not very user-friendly."

"The only thing that I don't like about BigFix is that it does not support other devices such as printer firmware, router firmware, and things like that."

"The setup was very complex."

"Upgrading from an Evaluation license to a production license is not error free."

More BigFix cons

"We need more control over when upgrades to the app are rolled out."

"The platform is mostly stable, however there are hiccups with the cloud from time-to-time that impact the ability to get to the portal."

"An updated UI would be nice, but is not hardly used."

"Webroot used to be really good when they first came out, but now they've completely fallen behind, sadly."

"This product has room for improvement to display a more detailed representation of the problem when a virus is or isn't stopped."

"Unified threat management (UTM) integration."

"The reporting is the weakest part of the Webroot console. Frequently, I export to Excel to massage something into it to pass on to others."

"I did notice that my OS slowed down, but I don't know if that's due to Webroot."

More OpenText Core Endpoint Protection cons

Pricing and Cost Advice

"Traps pays for itself within the first 16 months of a three-year subscription. This is attributed to OPEX savings, as security teams spent less time trying to identify and isolate malware for analysis as a result of a reduction in malware incidents, false positives, and breach avoidance."

"The price of the solution could be reduced. I have customers that have voiced that the solution is good for the value but if I want to sell more of the solution the price reduction would help."

"We pay about $50,000 USD per year for a bundle that includes Cortex XDR."

"It is "expensive" and flexible."

"In terms of the cost Cortex XDR by Palo Alto Networks is very expensive because we are a Mexican company and when you translate dollars to pesos the cost is very high. The solution is very expensive for Mexican companies. I understand that they have international prices, but I do not think it offsets the price enough for many companies in countries, such as Mexico. The amount it is reduced is not a massive percentage."

"It has a higher cost than other solutions, like CrowdStrike or Microsoft’s EDR tools, but it reduces the cost of our operations because it’s a new generation antivirus tool."

"I am using the Community edition."

"It is cost-effective compared to similar solutions. It fits for the small businesses through to the big businesses."

More Cortex XDR by Palo Alto Networks pricing and cost advice

"The product is less costly when compared to other solutions, and this is a good solid solution for what we have paid."

"You get what we call the Platform Edition, which you get for free. The patch service is maybe $0.50 per workstation per month. Then there's the basic server cost, which is about $1.50 per server per month. You also get into Lifecycle which does power management, OSD remote control, and those types of things, and that might be about 10 times the price - which works out to about $13 per server and, maybe $5 per workstation per month."

"It is too costly. It is one of the best tools, but because of pricing, not all clients support it. Its licensing is on a yearly basis."

"On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing one out of ten."

"Its price is very reasonable."

"It might be about $23 a client."

"I would stay with the Managed Virtual Server license model, which is a 1-to-1 license per OS whether it is virtual or physical."

"The tool's price continues to go up. The cost per endpoint can vary, ranging from approximately 30 to 80 dollars per year. Compared to other products, pricing is in the middle. You need to buy an additional database license, but most users already have it."

More BigFix pricing and cost advice

"I rate the product's pricing a three on a scale of one to ten, where one is cheap, and ten is expensive. There are no costs in addition to the product's standard licensing fees."

"The solution is very cost-effective."

"If you purchase for clients, then you are the managing billing entity. It's better to either get a monthly subscription check from your clients, or to prepay for the year (so as to not keep cash in reserve to pay the bill each month) IMHO."

"Webroot Business Endpoint Protection is not too expensive. My licenses cost me between $300 and $400. It is really good price wise."

"I can't recall the exact pricing, but I believe there is a monthly fee of $20-30 per user."

"With Webroot Business Endpoint Protection, I can select a yearly billing cycle."

"The solution doesn't cost too much. It's about 30 Euros a year for each endpoint. It's pretty affordable for us and for many other companies."

"Get a trial, then a multi-year license."

More OpenText Core Endpoint Protection pricing and cost advice

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Top Industries

By visitors reading reviews

Construction Company

12%

Financial Services Firm

11%

Manufacturing Company

10%

Comms Service Provider

Financial Services Firm

13%

Manufacturing Company

10%

Government

Computer Software Company

Construction Company

11%

Financial Services Firm

Manufacturing Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	46
Midsize Enterprise	20
Large Enterprise	52

By reviewers
Company Size	Count
Small Business	30
Midsize Enterprise	12
Large Enterprise	67

By reviewers
Company Size	Count
Small Business	35
Midsize Enterprise	2
Large Enterprise	2

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One

Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...

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Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)

Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...

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How is Cortex XDR compared with Microsoft Defender?

Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...

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What is your experience regarding pricing and costs for BigFix?

The pricing is pretty good and now follows a subscription model similar to other major software solutions, making it ...

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What needs improvement with BigFix?

I have concerns about BigFix's pricing, which I find to be slightly on the higher side. While it may not be the most ...

See all answers

What is your primary use case for BigFix?

I have been working at Tech Data for the last 12 plus years.

See all answers

What is your experience regarding pricing and costs for Webroot Business Endpoint Protection?

Webroot Business Endpoint Protection is probably on the cheaper side, so I would rate their pricing a one or a two ou...

See all answers

What needs improvement with Webroot Business Endpoint Protection?

Webroot Business Endpoint Protection needs to improve its ability to detect threats. It does not do what it's adverti...

See all answers

What is your primary use case for Webroot Business Endpoint Protection?

We use Webroot Business Endpoint Protection as a NextGen antivirus solution for our clients. It's included in the con...

See all answers

Comparisons

Microsoft Defender for Endpoint vs Cortex XDR by Palo Alto Networks

Compared 10% of the time

SentinelOne Singularity Endpoint vs Cortex XDR by Palo Alto Networks

Compared 5% of the time

CrowdStrike Falcon vs Cortex XDR by Palo Alto Networks

Compared 4% of the time

Cortex XSIAM vs Cortex XDR by Palo Alto Networks

Compared 3% of the time

Symantec Endpoint Security vs Cortex XDR by Palo Alto Networks

Compared 3% of the time

More Cortex XDR by Palo Alto Networks Competitors

Tanium vs BigFix

Compared 5% of the time

Red Hat Ansible Automation Platform vs BigFix

Compared 5% of the time

Microsoft Configuration Manager vs BigFix

Compared 4% of the time

Red Hat Satellite vs BigFix

Compared 2% of the time

HashiCorp Terraform vs BigFix

Compared 2% of the time

More BigFix Competitors

Microsoft Defender for Endpoint vs OpenText Core Endpoint Protection

Compared 41% of the time

SentinelOne Singularity Endpoint vs OpenText Core Endpoint Protection

Compared 5% of the time

Huntress Managed EDR vs OpenText Core Endpoint Protection

Compared 4% of the time

Malwarebytes Teams vs OpenText Core Endpoint Protection

Compared 4% of the time

More OpenText Core Endpoint Protection Competitors

Product Reports

Buyer's Guide

Cortex XDR by Palo Alto Networks

June 2026

Download Cortex XDR by Palo Alto Networks product report

Buyer's Guide

BigFix

June 2026

Download BigFix product report

Buyer's Guide

OpenText Core Endpoint Protection

June 2026

OpenText Core Endpoint Protection report

Download OpenText Core Endpoint Protection product report

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps

Tivoli Endpoint Manager

Webroot SecureAnywhere Business Endpoint Protection

Interactive Demo

Demo not available

Palo Alto Networks

HCLSoftware

Demo not available

OpenText

Overview

Cortex XDR by Palo Alto Networks provides advanced threat detection with AI-driven endpoint protection and seamless integration, ensuring multi-layered security and automatic threat response.

Cortex XDR is designed to safeguard endpoints against malware and suspicious activities. It offers advanced threat detection and response capabilities using behavioral analysis, AI, and machine learning. It seamlessly integrates with security infrastructures, providing endpoint security, firewall integration, and enhanced visibility in both cloud-based and on-premises environments.

What are the key features of Cortex XDR?

Advanced Threat Detection: Uses AI and machine learning for proactive threat identification.
Multi-layered Security: Combines various security measures for comprehensive protection.
Endpoint Protection: Safeguards against malware and exploits.
Behavioral Analysis: Monitors suspicious activity for early detection.
Automatic Threat Response: Automates responses to neutralize threats.

What benefits should users expect?

Ease of Use: Simplifies security management with intuitive design.
Resource Efficiency: Minimizes impact on system resources.
Integration Capabilities: Works well with existing security setups.
Reduced Analyst Workload: Automates processes to decrease manual intervention.

Organizations in diverse sectors deploy Cortex XDR to protect against malware, leveraging its advanced threat detection capabilities. Its integration with existing security infrastructures appeals to those seeking comprehensive protection in both cloud and on-premises environments, providing enhanced visibility and threat intelligence.

Palo Alto Networks

HCL BigFix offers a Unified Endpoint Management platform that enhances security, reduces costs, and simplifies IT operations across hybrid, multi-cloud environments through a centralized control structure.

BigFix streamlines enterprise IT management by integrating infrastructure security, endpoint remediation, and employee experience automation within a single platform. It enables IT Operations and Security teams to function efficiently from a unified control plane, managing over 155 million endpoints. Its robust architecture supports continuous compliance and automated vulnerability remediation, closing the gap between detection and fix. It excels in digital employee experience by ensuring proactive monitoring and utilizing agentic AI for self-healing workflows and intelligent automation, thereby reducing manual efforts and enhancing productivity.

What are BigFix's key features?

Efficient Patch Management: Automates and optimizes patch distribution across platforms.
Compliance Integration: Ensures robust adherence to compliance standards through automated processes.
Scalability: Capable of managing and securing an extensive range of endpoints.
Multi-Platform Support: Provides management for various operating systems through a single console.
Customization Options: Enables API-based customizations and versatile reporting capabilities.

What are potential benefits and ROI factors?

Enhanced Security: Swift vulnerability management reduces risk exposure.
Cost Efficiency: Centralized management minimizes operational complexities and expenses.
Operational Resilience: Maintains compliance and security across distributed environments.
Ease of Management: Simplifies diverse environment management with robust tools.
Boost in Productivity: Reduces manual IT efforts while improving employee experience.

Industries such as telecom, finance, and industrial facilities leverage BigFix for comprehensive patch management, software deployment, and inventory solutions. They benefit from its capacity to support endpoint security, compliance, and diverse operational needs, using it for vulnerability assessment and custom content creation.

HCLSoftware

OpenText Core Endpoint Protection offers cloud-managed endpoint security with AI integration, providing real-time protection and lightweight performance. It ensures low system impact, seamless cloud integration, and cost-effective security solutions for various devices.

OpenText Core Endpoint Protection is a comprehensive endpoint security platform utilized by managed-service providers for antivirus and firewall functionality across servers, workstations, and mobile devices. It employs AI for robust threat detection, integrating with cloud applications for real-time updates. Multi-layered security features include malware protection, network defense, and DNS protection. Although connectivity and threat reporting need improvement, this platform extensively supports remote device management and integrates efficiently with Active Directory policies.

What are the key features of OpenText Core Endpoint Protection?

Cloud Management: Centralized admin console for easy oversight
AI Integration: Enhanced threat detection capabilities
Lightweight Performance: Minimal impact on system resources
Real-time Threat Database: Constant updates for effective protection
Web Control Interface: Monitors and controls web traffic

What benefits are associated with OpenText Core Endpoint Protection?

Ease of Setup and Maintenance: Facilitates quick deployment and upkeep
Seamless Cloud Integration: Simplifies scalability and operation
Cost-Effectiveness: Affordable pricing with comprehensive features
Mobile Security Capabilities: Supports remote device management

OpenText Core Endpoint Protection finds application in industries requiring stringent data protection and peace of mind over device security. Managed-service providers implement this for comprehensive antivirus and firewall features, safeguarding multi-device networks. It is particularly useful for DNS protection and integrating with Active Directory policies, enabling secure yet flexible operations across sectors.

OpenText

Sample Customers

CBI Health Group, University Honda, VakifBank

US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation

Mytech Partners

Buyer's Guide

BigFix vs. OpenText Core Endpoint Protection

June 2026

Free Report: BigFix vs. OpenText Core Endpoint Protection

Find out what your peers are saying about BigFix vs. OpenText Core Endpoint Protection and other solutions. Updated: June 2026.

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