BigFix and Check Point Harmony Endpoint are major players in the endpoint management and security market. BigFix seems to have an upper hand in device management and integration with IBM solutions, while Check Point Harmony Endpoint holds a lead in comprehensive security features.
Features: BigFix offers extensive endpoint management capabilities, ease of use, and a strong patch management system supporting multiple operating systems. It provides customization options and real-time recording, making it effective for managing large infrastructures. Check Point Harmony Endpoint stands out with robust security features like anti-ransomware, threat emulation, and zero-day protection. It also includes remote access VPN and centralized management, integrating seamlessly with threat intelligence platforms.
Room for Improvement: Users of BigFix report challenges with integration and configuration complexity, especially around hardware requirements and deployment tasks. They also desire better multi-tenancy support, an improved web UI, and enhanced reporting. For Check Point Harmony Endpoint, improvements are needed in performance impact on endpoints and better integration with third-party solutions. Users request enhanced support responsiveness and clearer policy management.
Ease of Deployment and Customer Service: BigFix is primarily deployed on-premises with varied experiences in technical support, though improvements have been noted over time. Its support system is praised for having dedicated expert teams. Check Point Harmony Endpoint offers both on-premises and cloud deployment options, with swift customer service response and comprehensive support, though large-scale or distributed environment deployments can be complex.
Pricing and ROI: BigFix is considered cost-effective, especially when integrated with other IBM tools, offering significant ROI through reduced maintenance costs. Its pricing is package-dependent. Check Point Harmony Endpoint's pricing tends to be higher but is justified by its advanced security features and comprehensive coverage. Licensing options are aligned with organizational needs, ensuring an acceptable ROI despite initial expenses.
Initially, we spent two to three days on the investigation process, but now we are able to investigate alerts in only half a day, which has really boosted our performance and shown a return on investment.
The product is affordable and provides excellent coverage and protection across multiple platforms.
I have seen a return on investment with Check Point Harmony Endpoint, as it has saved money and time due to the minimum disruption of production hours, which allows users to focus on their main tasks and desired targets, avoiding downtime and contributing to business growth.
On a scale from one to ten, with ten being the highest quality, enterprise support provides timely responses, typically within four to eight hours.
Technical support from HCL is satisfactory unless there are customization requirements.
The customer support for Check Point Harmony Endpoint deserves a rating of 10.
We use premium support, and it is beneficial as 24/7 support is available.
I have opened several cases and they were handled very efficiently and quickly.
BigFix requires some minimum configuration requirements.
We initially purchased only 100 licenses and as we grew, we acquired many more licenses without encountering any issues.
Proactive features help guard against data breaches and vulnerabilities.
Allowing us to add more users or endpoints for protection as our organization grows without any issues.
The stability of the tool is high, as I have not experienced any downtime.
Occasionally, there are some backend issues where the tenant is down, but apart from that, Check Point Harmony Endpoint is stable and working effectively.
Check Point Harmony Endpoint is stable and we can improve our scalability significantly with it.
Building a management console is quick and simple, taking only one to two hours for setup.
The problem was related to the hardware configuration and hardware specifications.
In addition to reporting improvements, there should be a feature for application control to allow or disallow certain applications from being executed on endpoints.
Principally regarding the system performance, Check Point Harmony Endpoint impacts us significantly, and addressing this issue would make a substantial difference.
Better technical support would enhance the product's competitiveness.
High resource consumption, requiring high-performance PCs on our endpoint site.
The pricing is pretty good and now follows a subscription model similar to SolarWinds, making it easier for customers to subscribe and unsubscribe.
It is not expensive and provides comprehensive coverage.
Pricing is a bit expensive but justified by the product’s features, capabilities, and scalability.
The pricing for Check Point Antivirus is a bit higher compared to other vendors or standalone antivirus options.
The BigFix features that have proven most effective include inventory, software delivery, software distribution, software catalog, and both software and hardware management.
I use this mainly to capture inventory for IBM products, and as BigFix was part of IBM, it gets easily integrated with IBM solutions.
BigFix supports something known as Patch Policies, which allows users to define that whenever critical patches are released, they should get evaluated against machines and automatically deploy them.
Check Point Harmony Endpoint protects our company by warning us against clicking any malicious links and prevents our hosts from becoming vulnerable to cyber attacks.
The anti-ransomware and threat emulation features have significantly helped our organization as they prevent attackers from encrypting files during ransomware attacks, allowing the system to re-decrypt files and restore them to their original forms, effectively stopping ransomware attacks.
Check Point Harmony Endpoint offers top tier security, AI-powered threat prevention, and strong scalability, which stand out as the best features.
Product | Market Share (%) |
---|---|
Check Point Harmony Endpoint | 2.5% |
BigFix | 1.2% |
Other | 96.3% |
Company Size | Count |
---|---|
Small Business | 30 |
Midsize Enterprise | 12 |
Large Enterprise | 66 |
Company Size | Count |
---|---|
Small Business | 113 |
Midsize Enterprise | 68 |
Large Enterprise | 75 |
HCL BigFix is a powerful patch management tool that enables organizations to simply control their patch management operations. It is designed so that IT security and operations teams can collaborate in the most effective way possible. Users that employ BigFix can find and fix issues with their endpoints faster than those that employ its competitors. It comes with thousands of security checks that can be deployed quickly and easily. These enable users to safeguard themselves from a wide variety of digital threats.
HCL BigFix Benefits
Some of the ways that organizations can benefit by choosing to deploy HCL BigFix include:
BigFix Features
Reviews from Real Users
HCL BigFix is a highly effective solution that stands out when compared to most of its competitors. Two major advantages it offers are its auto-patching capability and its user-friendly tools.
Santhosh K., the chief executive officer of Catnip Infotech Private Limited, writes, “The second valuable feature is, BigFix also has an auto patch updating feature, where the latest patches, and what is required for my system are automatically downloaded and kept ready for me. The solution applies the patch and notifies me after applying the patch. BigFix also gives me a ping saying that I should reset my system within a certain period of time, while the patch is being applied. Let's say, the patch is being applied and if there's an issue, the solution can revoke the applied patch, and revert back to the old state.”
Benedikt S., an application administrator, says, “It's very straightforward. The usability is very close to everyday technical tools that you use as a systems administrator. So it's quite user-friendly.”
Check Point Harmony Endpoint provides advanced threat prevention with centralized management and seamless integration, safeguarding networks through robust security features and real-time threat detection. It excels at ransomware prevention, encryption protection, and detailed threat analysis.
Check Point Harmony Endpoint is renowned for its comprehensive security features, including anti-ransomware capabilities and centralized management. It integrates seamlessly with existing systems, enhancing network protection through features like SandBlast Agent and threat emulation. Organizations benefit from significant incident reductions, utilizing its powerful threat detection, forensics, VPN capabilities, and robust encryption measures. Centralized management during remote work setups and enhanced security through URL filtering and rollback mechanisms further solidify its efficiency. Despite its high resource consumption and configuration challenges, it remains a preferred choice among enterprises aiming to enhance cybersecurity measures.
What Key Features Does Check Point Harmony Endpoint Offer?In sectors such as finance and healthcare, Check Point Harmony Endpoint is crucial for maintaining data security and regulatory compliance. Its features cater to endpoint protection requirements across industries, providing reliable solutions for encryption and cybersecurity challenges. The tool's deployment across diverse environments secures endpoint systems effectively, ensuring uninterrupted operations amid evolving threats.
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