Blackboard Collaborate vs Zoom comparison

Blackboard and Zoom Video Communications are both solutions in the Virtual Meetings category. Blackboard is ranked #28 with an average rating of 6.0, while Zoom Video Communications is ranked #1 with an average rating of 8.3. Blackboard holds a 0.4% mindshare in VM, compared to Zoom Video Communications’s 11.1% mindshare. Additionally, 75% of Blackboard users are willing to recommend the solution, compared to 94% of Zoom Video Communications users who would recommend it.

Blackboard Collaborate

Read 4 Blackboard Collaborate reviews

111 Views
47 Comparison Views

75% willing to recommend

Zoom

Read 209 Zoom reviews

5,977 Views
1,083 Comparison Views

94% willing to recommend

Blackboard Collaborate

Zoom

Comparison Buyer's Guide

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Executive SummaryUpdated on Feb 3, 2025

Blackboard Collaborate and Zoom compete in virtual communication and collaboration. Comparisons show that Zoom holds an advantage with broader functionality and scalability.

Features: Blackboard Collaborate incorporates real-time messaging, interactive whiteboards, and integration with learning management systems, focusing on educational environments. Zoom provides versatile video communication tools including breakout rooms, high-quality video conferencing, and seamless integration across sectors, enabling its broad adaptability.

Room for Improvement: Blackboard Collaborate could enhance its video conferencing quality, offer more customization for non-educational users, and streamline mobile integration. Zoom might benefit from better privacy options, more robust support for education-specific needs, and improving its free user session limits.

Ease of Deployment and Customer Service: Blackboard Collaborate allows straightforward deployment with customized support, advantageous for educational institutions. Zoom offers a rapid, user-friendly setup, suitable for various industries, backed by comprehensive resources and responsive customer service, showcasing versatility in deployment.

Pricing and ROI: Blackboard Collaborate’s pricing reflects the value of its educational tools, delivering favorable ROI for schools with structured plans. Zoom balances its setup cost with potential high ROI due to its feature range and offers multiple pricing tiers, emphasizing flexible appeal across markets.

To learn more, read our detailed Blackboard Collaborate vs. Zoom Report (Updated: April 2025).

Buyer's Guide

Blackboard Collaborate vs. Zoom

April 2025

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Helped 845,564 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Blackboard Collaborate

Ranking in Virtual Meetings

28th

Average Rating

7.6

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Zoom

Ranking in Virtual Meetings

1st

Average Rating

8.4

Reviews Sentiment

7.4

Number of Reviews

209

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2025, in the Virtual Meetings category, the mindshare of Blackboard Collaborate is 0.4%, down from 0.6% compared to the previous year. The mindshare of Zoom is 11.1%, down from 14.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings

Featured Reviews

YN1

Teaching and Learning Systems Manager at a university with 5,001-10,000 employees

Useful in webinars, meetings and online classrooms

One of the features that people enjoy is the whiteboard, providing opportunities for academics to present content and for students to contribute. The platform also allows for the creating of different rooms, enabling large classes to break into smaller groups for discussions. Students can then return to the main classroom to share their opinions. It integrates with LMS.

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Kallol Chaudhuri

Principal Consultant at Oracle

Helped us tremendously in collaborating with each other and getting our work done and offers the breakout rooms feature.

We are a team located across various locations. Not in the same geographic location. We are distributed. And it's not possible to physically travel and meet people. Sometimes it's simply not possible. But Zoom has helped us tremendously in collaborating with each other and getting our work done. Without Zoom, it would have been very, very difficult. The breakout rooms feature is also helpful. For example, I have a meeting attended by hundreds of people and want to create subgroups. I typically use it for different role-play scenarios during training if we are trying to conduct some training on presentation skills. So there's a large group, which is initially trained by an instructor. Then you get instructions that the room will be split into smaller breakout rooms. I'll give you a topic, and you'll practice in these smaller groups. That's one way I use it. So it's like a simulation of a real brainstorming session I'd have in a physical space.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution allows me to connect and collaborate with my classes."

"Document loading and annotation."

"One of the features that people enjoy is the whiteboard, providing opportunities for academics to present content and for students to contribute. The platform also allows for the creating of different rooms, enabling large classes to break into smaller groups for discussions. Students can then return to the main classroom to share their opinions. It integrates with LMS."

"Some of the most valuable features are the performance and ease of use. Also, since everyone knows about and is familiar with Zoom, you don't need to teach them how to use it."

"I have found the product to be scalable."

"Zoom is a product that offers users convenience, so you won't be left out of any meetings, especially when others need or prefer to hold meetings on Zoom."

"Zoom has a security feature that allows only authorized participants to join the meeting."

"A good option for online meetings."

"The most valuable features of Zoom are quick connectivity, screen sharing, and quick response."

"The main benefit is that it allows us to easily connect and collaborate, even in areas with less reliable internet."

"I have been satisfied with the features and capability of Zoom."

More Zoom pros

Cons

"The system can overload when too many try logging in."

"We faced outages when the user limit went over a certain number."

"If there were maybe more tutorials outside of what I'm aware the university is suggesting, I would take more tutorials on effective ways to deliver content. I come from the industry and content was always needed when people that were observing were smart and involved and decision-makers instead of so passively just trying to pass the course. In my imagination, the tutorials would be a tool where the learners themselves can have much more hands-on learning during a Collaborate session."

"I don't have any particular issues, but I think the user interface could be improved. Previously, I used Microsoft Teams, where the chat, video, and audio options were all easily accessible in one place, making the user experience smoother. In Zoom, it's a bit more manual. For example, we must use external chat options like Slack and manually send the Zoom URL link to initiate a chat. In MicrosoftTeams, you can directly call and chat with someone from the contact list simultaneously."

"The chat functionality that is included is always in plain text, and you cannot change fonts by making them bold or italic. It's a very plain and basic chat."

"Zoom is an immature product that is not yet stable."

"Zoom should introduce AI features that allow you to understand a person's emotions."

"The interface requires some slight improvement in that it could better show the meeting attendees."

"Password requirement for every meeting."

"I would like to be able to have multiple users open and collaborate on a document at the same time."

"Occasional system overload that requires a restart."

More Zoom cons

Pricing and Cost Advice

Information not available

"We do not incur a licensing fee."

"Zoom is free."

"I have been using the free version of Zoom."

"We have to pay for the product's license."

"Zoom is licensed as a subscription model and it is available on a monthly or yearly basis."

"There are no licensing fees required."

"We have an account but we are also using the free version."

"In the basic version, there is a 40-minute time limit on group meetings."

More Zoom pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Educational Organization

92%

University

Financial Services Firm

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Blackboard Collaborate?

See all answers

What needs improvement with Blackboard Collaborate?

We faced outages when the user limit went over a certain number.

See all answers

What is your primary use case for Blackboard Collaborate?

We use the solution in web seminars, online classrooms, and meetings.

See all answers

LucidChart vs LucidSpark for brainstorming sessions over Zoom

Hi @Krista Thompson - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...

See all answers

What do you like most about Zoom?

The product is scalable.

See all answers

What is your experience regarding pricing and costs for Zoom?

There is a concern about the free version's forty-five-minute limit. For education use, having more affordable access through institutions would be beneficial.

See all answers

Comparisons

No data available

Webex vs Zoom

Compared 30% of the time

Skype for Business vs Zoom

Compared 29% of the time

GoToMeeting vs Zoom

Compared 9% of the time

TeamViewer vs Zoom

Compared 8% of the time

ON24 Platform vs Zoom

Compared 6% of the time

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Product Reports

Buyer's Guide

Virtual Meetings

March 2025

Download Blackboard Collaborate product report

Buyer's Guide

Zoom

March 2025

Download Zoom product report

Also Known As

Blackboard Mobile

No data available

Overview

Blackboard Mobile give your learners, educators, and community access to all aspects of the educational experience on their mobile devices and they'll be able to go anywhere. Giving you the power to engage everyone on their terms and devices. Offering instant access to the information they need. Encouraging the interaction they crave.

Blackboard

Zoom helps businesses and organizations bring their teams together in a frictionless environment to get more done. Our easy, reliable cloud platform for video, phone, content sharing, and chat runs across mobile devices, desktops, telephones, and room systems. Message me to learn more about how Zoom can help your business or organization Visit zoom.com and follow @zoom_us.

Zoom Video Communications

Sample Customers

University of Derby Online, Universty of Warwick, University of Liverpool, City College Norwich, Northumberland College, Mid-Kent College, Watson Pharmaceutials, Capella University, Shore Tel Sky, Lincoln PD, City of Somerville MA, Somerset County Council

Fortinet, Veeva, Proofpoint, Box, Ticketmaster, Trend Micro, Caesars Entertainment, Santa Clara University, Pandora, Stanford Continuing Studies

Buyer's Guide

Blackboard Collaborate vs. Zoom

April 2025

Free Report: Blackboard Collaborate vs. Zoom

Find out what your peers are saying about Blackboard Collaborate vs. Zoom and other solutions. Updated: April 2025.

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