Blackboard Collaborate vs Zoom comparison

Blackboard and Zoom Video Communications are both solutions in the Virtual Meetings category. Blackboard is ranked #27 with an average rating of 6.0, while Zoom Video Communications is ranked #1 with an average rating of 8.4. Blackboard holds a 0.9% mindshare in VM, compared to Zoom Video Communications’s 10.7% mindshare. Additionally, 75% of Blackboard users are willing to recommend the solution, compared to 95% of Zoom Video Communications users who would recommend it.

Blackboard Collaborate

Read 4 Blackboard Collaborate reviews

132 Views
48 Comparison Views

75% willing to recommend

Zoom

Read 225 Zoom reviews

3,099 Views
795 Comparison Views

95% willing to recommend

Blackboard Collaborate

Zoom

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Feb 3, 2025

Blackboard Collaborate and Zoom compete in virtual communication and collaboration. Comparisons show that Zoom holds an advantage with broader functionality and scalability.

Features: Blackboard Collaborate incorporates real-time messaging, interactive whiteboards, and integration with learning management systems, focusing on educational environments. Zoom provides versatile video communication tools including breakout rooms, high-quality video conferencing, and seamless integration across sectors, enabling its broad adaptability.

Room for Improvement: Blackboard Collaborate could enhance its video conferencing quality, offer more customization for non-educational users, and streamline mobile integration. Zoom might benefit from better privacy options, more robust support for education-specific needs, and improving its free user session limits.

Ease of Deployment and Customer Service: Blackboard Collaborate allows straightforward deployment with customized support, advantageous for educational institutions. Zoom offers a rapid, user-friendly setup, suitable for various industries, backed by comprehensive resources and responsive customer service, showcasing versatility in deployment.

Pricing and ROI: Blackboard Collaborate’s pricing reflects the value of its educational tools, delivering favorable ROI for schools with structured plans. Zoom balances its setup cost with potential high ROI due to its feature range and offers multiple pricing tiers, emphasizing flexible appeal across markets.

To learn more, read our detailed Blackboard Collaborate vs. Zoom Report (Updated: June 2025).

Buyer's Guide

Blackboard Collaborate vs. Zoom

June 2025

Download the complete report

Helped 860,168 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Blackboard Collaborate

Ranking in Virtual Meetings

27th

Average Rating

7.6

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Zoom

Ranking in Virtual Meetings

1st

Average Rating

8.4

Reviews Sentiment

7.3

Number of Reviews

225

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of July 2025, in the Virtual Meetings category, the mindshare of Blackboard Collaborate is 0.9%, up from 0.5% compared to the previous year. The mindshare of Zoom is 10.7%, down from 12.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings

Featured Reviews

YN1

Teaching and Learning Systems Manager at a university with 5,001-10,000 employees

Useful in webinars, meetings and online classrooms

One of the features that people enjoy is the whiteboard, providing opportunities for academics to present content and for students to contribute. The platform also allows for the creating of different rooms, enabling large classes to break into smaller groups for discussions. Students can then return to the main classroom to share their opinions. It integrates with LMS.

Read full review

Luiz Kazan

Head of Digital Solutions at a computer software company with 1,001-5,000 employees

Utilizing versatile features for efficient personal and work meetings

Zoom offers a number of interesting and valuable features. One of the most interesting is the ability to share only audio and provide ambient music without sharing a screen. The breakout room feature is much more developed than other solutions, allowing users to stay in the same meeting and move to different rooms and back to the main room. The sharing features are great for projecting people who should be in focus. Another valuable feature is the virtual entrance, which uses a username and password recognized by the Zoom system, showing the person's full name and ID. Additionally, the use of video and a good fixed background improves visibility compared to other applications. These features differentiate Zoom from others.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"One of the features that people enjoy is the whiteboard, providing opportunities for academics to present content and for students to contribute. The platform also allows for the creating of different rooms, enabling large classes to break into smaller groups for discussions. Students can then return to the main classroom to share their opinions. It integrates with LMS."

"The solution allows me to connect and collaborate with my classes."

"Document loading and annotation."

"Zoom is scalable, it can handle meetings with lots of delegates."

"There are many valuable features. Security is one – you can lock Zoom meetings when you find that all the participants have joined so that there are no intruders."

"There are lots of great features available to every user."

"The overall quality of Zoom is very good, it performs well. The interface works well."

"Compared to any other platform, Zoom has been very stable for meetings and conference calls."

"The solution is easy to scale."

"Zoom provides different background screen functionalities for privacy protection."

"The most valuable feature is push notifications"

More Zoom pros

Cons

"We faced outages when the user limit went over a certain number."

"If there were maybe more tutorials outside of what I'm aware the university is suggesting, I would take more tutorials on effective ways to deliver content. I come from the industry and content was always needed when people that were observing were smart and involved and decision-makers instead of so passively just trying to pass the course. In my imagination, the tutorials would be a tool where the learners themselves can have much more hands-on learning during a Collaborate session."

"The system can overload when too many try logging in."

"I would like to see them develop end-to-end encryption, like WhatsApp. That would improve the security of the software."

"Zoom should continue to add new features to the product."

"Nothing extraordinary about this application, as its main use is for connecting with people on the other side of the cloud, but other users could find other Zoom features valuable."

"Zoom has frequent updates, occurring every week or twice a week. This poses a significant issue because sometimes when we attempt to initiate a call, the system begins an upgrade process, taking at least 30 seconds and sometimes up to two minutes. This unscheduled upgrade can be inconvenient for users, as they must wait for the update to complete."

"The product's stability needs improvement."

"Zoom is more expensive than others."

"I would like to see Zoom integrated with other third-party services."

"Zoom needs to address the privacy issues I've heard about."

More Zoom cons

Pricing and Cost Advice

Information not available

"Zoom is free."

"The cost of Zoom has led me to use WeChat, instead."

"We have to pay for the product's license."

"Zoom is free."

"The price of Zoom is a bit expensive."

"The cost for Zoom is reasonable."

"The cost of Zoom is approximately $150 USD annually."

"The pricing is reasonable."

More Zoom pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Virtual Meetings solutions are best for your needs.

See recommendations

860,168 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

No data available

Educational Organization

77%

University

Computer Software Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Blackboard Collaborate?

See all answers

What needs improvement with Blackboard Collaborate?

We faced outages when the user limit went over a certain number.

See all answers

What is your primary use case for Blackboard Collaborate?

We use the solution in web seminars, online classrooms, and meetings.

See all answers

LucidChart vs LucidSpark for brainstorming sessions over Zoom

Hi @Krista Thompson - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...

See all answers

What do you like most about Zoom?

The product is scalable.

See all answers

What is your experience regarding pricing and costs for Zoom?

Zoom offers a free version for up to forty minutes.

See all answers

Comparisons

No data available

Skype for Business vs Zoom

Compared 30% of the time

Webex vs Zoom

Compared 29% of the time

TeamViewer vs Zoom

Compared 7% of the time

ON24 Platform vs Zoom

Compared 5% of the time

Adobe Connect vs Zoom

Compared 5% of the time

More Zoom Competitors

Product Reports

Buyer's Guide

Virtual Meetings

June 2025

Download Blackboard Collaborate product report

Buyer's Guide

Zoom

June 2025

Download Zoom product report

Also Known As

Blackboard Mobile

No data available

Overview

Blackboard Mobile give your learners, educators, and community access to all aspects of the educational experience on their mobile devices and they'll be able to go anywhere. Giving you the power to engage everyone on their terms and devices. Offering instant access to the information they need. Encouraging the interaction they crave.

Blackboard

Zoom helps businesses and organizations bring their teams together in a frictionless environment to get more done. Our easy, reliable cloud platform for video, phone, content sharing, and chat runs across mobile devices, desktops, telephones, and room systems. Message me to learn more about how Zoom can help your business or organization Visit zoom.com and follow @zoom_us.

Zoom Video Communications

Sample Customers

University of Derby Online, Universty of Warwick, University of Liverpool, City College Norwich, Northumberland College, Mid-Kent College, Watson Pharmaceutials, Capella University, Shore Tel Sky, Lincoln PD, City of Somerville MA, Somerset County Council

Fortinet, Veeva, Proofpoint, Box, Ticketmaster, Trend Micro, Caesars Entertainment, Santa Clara University, Pandora, Stanford Continuing Studies

Buyer's Guide

Blackboard Collaborate vs. Zoom

June 2025

Free Report: Blackboard Collaborate vs. Zoom

Find out what your peers are saying about Blackboard Collaborate vs. Zoom and other solutions. Updated: June 2025.

DOWNLOAD NOW

860,168 professionals have used our research since 2012.

See our Blackboard Collaborate vs. Zoom report.

See our list of best Virtual Meetings vendors.

We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.