

Skype for Business and Zoom Workplace Business compete in the communication and collaboration software category. Zoom Workplace Business appears to have the upper hand due to its simplicity, ease of use, and superior video and audio quality.
Features: Skype for Business integrates with Microsoft products like Outlook for efficient meeting scheduling, supports VoIP, conferencing, and offers screen sharing for collaboration. Zoom Workplace Business is noted for its simplicity, stability, high video and audio quality, and seamless platform support.
Room for Improvement: Skype for Business faces challenges with interoperability with non-Microsoft vendors, often requiring costly gateways, while audio quality can suffer with limited bandwidth. Zoom Workplace Business could improve its security, noise cancellation, virtual background features, and free version time constraints.
Ease of Deployment and Customer Service: Skype for Business offers flexible deployment options across public and on-premises environments and is supported well with premium contracts. Zoom Workplace Business predominantly operates on public cloud platforms and is easy to deploy but has variable support based on licensing.
Pricing and ROI: Skype for Business is cost-effective when bundled with Office 365 and offers good ROI. Zoom Workplace Business provides a free version with time limits and an affordable paid tier, though higher tiers may be costly compared to alternatives.
We are able to cut our communication cost significantly and gain features we could have only dreamed of.
Zoom definitely saves time and makes my work more efficient.
I have seen a return on investment with Zoom Workplace Business, especially in terms of smooth meetings.
Zoom has one of the best customer support globally, very proactive and responsive, very solution-oriented and professional.
If there's an issue, I reach out to their support, and they respond quickly without major problems.
There is a wealth of information available on the internet because many users have asked for support and the solutions are published online.
Scalability is good.
Microsoft Teams automatically removes noise.
It would be ideal if there was an automatic scaling option where you could pay for increased capacity as needed.
I didn't have any problem with Zoom, and overall with Zoom, there are no connection issues, stability, or performance problems.
It does take up a lot of computer bandwidth, which can slow down performance, especially when I'm sharing screens.
Zoom Workplace Business is stable in my experience.
The application tends to select the internal microphone on devices rather than detecting external headphones.
Creating different teams or channels for specific people, rather than including the entire organization, would be really helpful.
For students, it would be beneficial to have access through the university for longer meetings.
Sometimes there's an issue with changing links to meetings if someone is the organizer and then they're not anymore.
Zoom Workplace Business is one of the most cost-effective online meeting solutions and virtual meeting solutions.
For education use, having more affordable access through institutions would be beneficial.
Zoom could make its pricing more reasonable for individual users.
The conversation history feature in Skype for Business is particularly useful because it links with Outlook.
I find screen sharing, video options, providing remote access, chatting, raising hands, and interactive features during meetings to be extremely valuable.
the ability to share your screen
Zoom is user-friendly, straightforward, and easy to connect with.
| Product | Market Share (%) |
|---|---|
| Zoom Workplace Business | 8.6% |
| Skype for Business | 5.2% |
| Other | 86.2% |

| Company Size | Count |
|---|---|
| Small Business | 18 |
| Midsize Enterprise | 19 |
| Large Enterprise | 27 |
| Company Size | Count |
|---|---|
| Small Business | 99 |
| Midsize Enterprise | 33 |
| Large Enterprise | 105 |
Zoom Workplace Business enhances communication for teams with features like video conferencing, screen sharing, and security measures. Its intuitive interface supports seamless collaboration, making it a practical choice for remote work and digital meetings.
Zoom Workplace Business is designed for efficient communication through its user-friendly platform, offering essential tools like screen sharing, breakout rooms, and remote access. Its stability and ease of use across devices make it a beneficial choice for many organizations. While integrating well with popular apps, it also delivers secure meeting environments with high audio and video quality. There are areas for enhancement such as additional security features and improved support for file sharing. Users note a need for reduced bandwidth use, better audio noise filtering, and clarity in navigation options.
What are the key features of Zoom Workplace Business?In industries like education, healthcare, and corporate sectors, Zoom Workplace Business is widely used for webinars, client meetings, and internal communications. It supports online training, and remote work and enables companies to engage effectively with clients and employees scattered across locations. Many industries value its integration capabilities which streamline workflows and contribute to productivity.
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