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BMC TrueSight Automation for Networks vs KACE Systems Deployment Appliance (SDA) comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
3rd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
384
Ranking in other categories
Remote Access (3rd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
BMC TrueSight Automation fo...
Ranking in Configuration Management
23rd
Average Rating
7.6
Reviews Sentiment
7.1
Number of Reviews
11
Ranking in other categories
Network Automation (11th)
KACE Systems Deployment App...
Ranking in Configuration Management
20th
Average Rating
8.6
Reviews Sentiment
8.8
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Configuration Management category, the mindshare of Microsoft Intune is 4.2%, down from 9.0% compared to the previous year. The mindshare of BMC TrueSight Automation for Networks is 2.5%, up from 0.5% compared to the previous year. The mindshare of KACE Systems Deployment Appliance (SDA) is 1.3%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management Mindshare Distribution
ProductMindshare (%)
Microsoft Intune4.2%
KACE Systems Deployment Appliance (SDA)1.3%
BMC TrueSight Automation for Networks2.5%
Other92.0%
Configuration Management
 

Featured Reviews

HA
Senior Business Development Executive at Digitaltrack
Centralized device management has automated onboarding and improves remote security compliance
One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.
SiddharthSinha - PeerSpot reviewer
Chief Executive Officer at Kinsfolk Technology Private Limited
Beneficial compliance management, easy backup configuration, and supports multiple devices
My advice to others is the user should be familiar with the network that the solution that is going to be used. This is a network management tool, and the network engineers or the users of the tool much know how to manage it. The right privilege management should be done because you have to be careful that there are not any accidental changes to the network. Depending upon the roles and responsibilities, the correct access should be given which is very important. I rate BMC TrueSight Network Automation a nine out of ten.
MH
Server Administrator III at a university with 1,001-5,000 employees
User interface and deployment efficiency save time and reduce staff needs
The best features KACE Systems Deployment Appliance (SDA) offers include the ease of operation and the ability to create images for deployment. When I say ease of operation, the user interface is easy to create the images, and the people deploying do not have to have access to the appliance in order to deploy images. KACE Systems Deployment Appliance (SDA) has positively impacted our organization by allowing us to keep labs with over 300 machines all up to the exact same image for every semester. This has saved our team hundreds of man hours and reduced it down to just a few people doing the deployment compared to how things were done before SDA.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"As an IT administrator, I appreciate Intune's ability to implement granular device-level policies for our organization's employees."
"I haven't used other mobile device management solutions, but compared to SCCM, we eliminate a lot of on-premises infrastructure and maintenance by using Intune."
"The reporting and analytics features in Microsoft Intune have been a lifesaver."
"Conditional access helps me control uncontrolled access."
"The initial setup is easy."
"We are getting good compliance and we are able to save time, with workload reduction between 40 to 60 percent, and we are also getting very good security, which represent significant time-saving and money-saving aspects for the organization."
"Microsoft Intune is extremely important from a security perspective to ensure devices are compliant and gives us the efficiency to deploy apps automatically to a large number of users without the need for interaction from a client side, which is always helpful."
"The automatic patching is the most valuable feature of Intune."
"This product has helped us because we can now do many tasks at once. Rather than copy one file to one device, we can do an entire group at one time."
"It allows us to make sure, for instance, that all of our telnet, FTP, and SSH are sourced from a certain IP address which is part of our standards and part of best practices."
"The network security of BMC TrueSight Network Automation has been the best feature."
"It has the best automation features."
"The backup and restore configurations are really helpful for a number of network devices, as you can automate them, then know what changes have been done, who made the changes, etc. So, it's quite helpful in the network management area."
"Depending on who's looking at the data, they need to configure that data in different ways, and the dashboards help us to do that better than what was previously available."
"The log audit and historical configurations are the most valuable feature."
"The compliance management, patching, and OS upgrades are useful features."
"I'm just an end-user; I'd recommend the solution to others as it has a good balance between pricing and functionality."
"Its ticketing is pretty good."
"KACE Systems Deployment Appliance (SDA) has positively impacted our organization by allowing us to keep labs with over 300 machines all up to the exact same image for every semester, saving our team hundreds of man hours and reducing it down to just a few people doing the deployment compared to how things were done before SDA."
 

Cons

"The MacBook management could be better."
"When Microsoft Intune is used with different android devices it does not always work as it is supposed to."
"The interface is not as modern as some competitors in terms of single pane of glass visibility across the entire landscape. It has a very Azure vibe and may not be as graphically appealing as other products."
"Microsoft Intune could be improved with a more intuitive user interface, simpler policy configuration for complex environments, and faster troubleshooting tools."
"Customer service used to be better. In the last couple of years, support has not been very good, even with Premier and Premium support. It's been very hit-or-miss."
"Every time we call, we get bounced to a new team... there is no cohesive end-to-end support, which is very frustrating and time-consuming."
"I would like to see the ability to deploy custom packages as a Windows 64-bit package, as opposed to the Windows 32-bit, which is the only one available now."
"If we can not seem to get even half a dozen users working with the product in a way we consider stable, the scalability is in question."
"For customized compliance, it takes some effort to implement things. If the device configuration is quite complex, then you have to do quite number of customizations in the DNA tool for out-of-the-box compliance. These regular expressions have to be modified based on the requirements of the compliance."
"Regarding TrueSight, the setup has been a nightmare."
"There could be automated processes to retrieve the CVS and create a compliance tool."
"It is tedious to scale the solution."
"I would like to see more device supported features, mostly on the new brands and models coming in. For any new version or model, it should be supported by the tool, especially the newest versions. For example, the newest devices, like Aruba Wireless, and routers need support from the tool."
"I'd like to be able to get more devices into compliance with standards, but that means running additional rule sets and that takes time."
"We've been working with BMC support in various ways such as to allow for the high-availability components to the TSIMs to work together. There have been issues there. We've seen randomness in how other pieces of the software work. Integration with the Presentation Server and the TSIMs has been a challenge. The ports that are required for HA to be utilized were not clearly documented anywhere. In fact, they still aren't documented online anywhere, even though we managed to pull it out of some of their support people."
"BMC TrueSight Network Automation can improve by having a better UI. The overall quality of the UI could be better."
"KACE Systems Deployment Appliance (SDA) works well, but it would be nice if it were org based like the SMA, allowing one SDA to service several different departments."
"I have heard feedback that the imaging is slow. It takes somewhere around an hour to image one PC."
 

Pricing and Cost Advice

"The clients pay for a license and each can have a different type of license, such as an E3 or E5."
"I would rate the price a four out of ten with ten being the most expensive."
"We work in the charity sector, so a lot of our clients get Microsoft Premium licenses or Business Premium for free. They get ten licenses free, and a lot of our clients do not have more than ten staff members. They are getting the tool for free, so its cost is not an issue."
"We don't pay for Intune because it is bundled with the premium subscription to Office 365. It includes Intune and Defender. I don't have to buy two extra products to manage my enterprise."
"Pricing depends on the features. Microsoft offers special packages if there are more than 10,000 users, and you may be able to get a reduced rate."
"There are licenses required for this solution. We enable licenses on the devices we need to manage."
"The product is expensive."
"Cost is not my department, but the product is included in the E5 license that we already pay for every user, so no additional cost is incurred."
"There's a fee for the licenses themselves, per contract, and then we have a yearly licensing fee that's many thousands of dollars. But that's not just for TrueSight, that's also for support for ITSM, Atrium Orchestrator, BBNA, and other BMC tools in the environment."
"The solution is more costly than the other competitors."
"The solution is worth the price."
Information not available
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Financial Services Firm
10%
Outsourcing Company
10%
Computer Software Company
7%
Comms Service Provider
14%
Financial Services Firm
13%
Outsourcing Company
13%
Construction Company
12%
University
25%
Construction Company
10%
Financial Services Firm
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business195
Midsize Enterprise64
Large Enterprise190
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise5
Large Enterprise6
No data available
 

Questions from the Community

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What is your experience regarding pricing and costs for Kace Systems Deployment Appliance?
The pricing for KACE Systems Deployment Appliance (SDA) is straightforward, and the setup was easy.
What needs improvement with Kace Systems Deployment Appliance?
KACE Systems Deployment Appliance (SDA) works well, but it would be nice if it were org based like the SMA, allowing ...
What is your primary use case for Kace Systems Deployment Appliance?
Our main use case for KACE Systems Deployment Appliance (SDA) is to deploy workstations as well as lab machines. We u...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
BMC TrueSight Automation for Networks, TrueSight Automation for Networks, TrueSight Network Automation, BladeLogic Network Automation
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
SAP
Information Not Available
Find out what your peers are saying about BMC TrueSight Automation for Networks vs. KACE Systems Deployment Appliance (SDA) and other solutions. Updated: November 2026.
920,769 professionals have used our research since 2012.