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BMC TrueSight Operations Management vs Sentry comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC TrueSight Operations Ma...
Ranking in Application Performance Monitoring (APM) and Observability
26th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
50
Ranking in other categories
Event Monitoring (3rd), IT Infrastructure Monitoring (30th), Cloud Monitoring Software (23rd), AIOps (13th)
Sentry
Ranking in Application Performance Monitoring (APM) and Observability
11th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
13
Ranking in other categories
Debugging (1st)
 

Mindshare comparison

As of August 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of BMC TrueSight Operations Management is 0.7%, down from 0.8% compared to the previous year. The mindshare of Sentry is 6.8%, up from 5.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Ayobanji Iluyomade - PeerSpot reviewer
The solution is stable and can be used for monitoring and managing events, but it does not provide application or service monitoring features
We are moving from basic monitoring to AIOps, where we can do things like self-healing. We also want to create dashboards for IT and business users to show the status of their services. We have done a couple of demos. I recommend the solution to others. Overall, I rate the product a seven out of ten.
Abdullah Baig - PeerSpot reviewer
An easy-to-use solution that has a good dashboard, performs well, and provides flexible pricing
Sentry was easy to learn compared to New Relic and Azure Monitor. I saw some valuable input. It took us the least amount of time to see how Sentry is valuable. It took just a few minutes. Session Replay provides a replay of the recorded errors. It is a good feature. Azure Monitor does not have this feature. The error reporting is straightforward. We can see everything that we need to see. The dashboard seems pretty fine. The product performs well. We can see the user's IP addresses.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has provided us with a single location to host all events to be viewed/monitored by our NOC. This has greatly helped them to streamline their processes."
"BMC TrueSight Operations Management is easily scalable."
"The most valuable features of BMC TrueSight Operations Management are the blackouts and event management."
"I believe that the ease of use and UI is great"
"The ability to pull hosts together to show what processes are running, so it can be used for change management."
"The solution has a very good business event manager tool."
"It provides common administration, and a Single Sign-On Platform with RBAC, which eases the cross launch between multiple tools"
"The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."
"The stability is very good for Sentry and in general works well."
"The most valuable feature is the ability to create and assign rules and give access to particular users."
"I would rate the stability of Sentry as eight out of ten."
"Great for capturing application performance metrics and error logs."
"The most valuable feature we have found with Sentry is the security that it provides."
"Overall, I give Sentry a rating of 10."
"Sentry is more accurate than some other tools such as Datadog because it has more integration with Slack, GitLab, Jira, or other ticketing tools."
"The implementation is easy. After one or two days, I can learn and use it. It's not too hard."
 

Cons

"The solution is overly complex."
"The product must provide more AI capabilities."
"The stability of BMC TrueSight Operations Management needs improvement. My organization's infrastructure is vast and implemented based on BMC recommendations, but the solution needs to be optimized for large-capacity infrastructure."
"We have a unique use case because BMC typically sells this solution into enterprises that are deploying it within their IT, versus to a managed services provider like us where we're supporting thousands of customers. Multi-tenancy and the scalability have been challenges along the way, as we've grown... If anything could have gone better as we were ramping this up and adding a lot of volume to it, I would say it's the scalability. That would be one thing that could be improved."
"It's too complex, too many servers are required, there are too many different components in the solution, and a lot of agents are required."
"Application performance management (APM) is an area with certain shortcomings in the solution that needs improvement. I"
"The UI for the end users could be improved and more flexible than it is now."
"We were somewhat limited in TrueSight due to some of the RBAC controls not quite being what we wanted as far as delegating out administrative privileges for implementation. But because we were able to turn requests around pretty well, that burden wasn't too heavy."
"The settings for an administrator are complex."
"The log centralization and analysis could be improved in Sentry."
"We cannot restrict particular columns on particular data. It would be helpful if that feature was improved."
"Lacks user metric tracking and the ability to create more dashboards."
"It should be easier to integrate Sentry with other tools, and the end-to-end tracing capabilities could be improved."
"I have not worked with Sentry long enough to provide advice for improvements. I need more experience and time."
"Its debugging feature needs to be faster."
"I would like to have alert policies and alert conditions enhanced in the next release."
 

Pricing and Cost Advice

"The cost depends on the usage."
"BMC TrueSight Operations Management is not on the cheaper side, but its pricing is on a case by case basis. Its licensing model is simple and based on the number of devices."
"We're end-of-lifeing it now. Overall, the licensing costs of BMC are a challenge for us in that they're hard costs, whereas open-source monitoring has soft costs, where it's harder to line-item."
"They have changed the licensing fees."
"The price of BMC TrueSight Operations Management is very high. If there was more flexibility with the sizing of the licensing it would be helpful, especially during the pandemic. We have wanted to expend but the licensing cost is too high."
"It is a large, complex product. So, there is a commitment of manpower to deploy it, as it is not a cheap product."
"Pricing is very high."
"Use conservative figures. In terms of hardware, monitored servers and also effort. The product is not cheap. But as with other products, you get what you pay for."
"We can adjust the price a little bit based on our needs."
"We are currently paying through Cloudera for the Sentry service."
"I am currently using a self-hosted open version."
"Currently, we are in the production phase of our project and we are on free plans to use Sentry. Once we go live we will have to be on a subscription-based plan."
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Top Industries

By visitors reading reviews
Financial Services Firm
25%
Computer Software Company
13%
Retailer
6%
Government
5%
Computer Software Company
17%
Comms Service Provider
11%
Financial Services Firm
10%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BMC TrueSight Operations Management?
The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances.
What is your experience regarding pricing and costs for BMC TrueSight Operations Management?
Though I have no clue about the tool's actual price, I know that it is astronomical.
What needs improvement with BMC TrueSight Operations Management?
Cost is an issue with BMC TrueSight Operations Management. Though I am not responsible for the budget, I know that it is an expensive tool set when used only for event management. The tool's issue ...
What is your experience regarding pricing and costs for Sentry?
Sentry is very affordable. We spend less than $200 to $300 a month. Compared to New Relic, it provides the necessary features at a cheaper cost, especially since we moved infrastructure monitoring ...
What needs improvement with Sentry?
Right now, Sentry meets our needs and we have not encountered any bottlenecks. However, additional personalization and easier setup for capturing all the different application logs could be an area...
 

Also Known As

ProactiveNet, TrueSight Operations Management
No data available
 

Overview

 

Sample Customers

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
Dropbox, Airbnb, Stripe, Uber
Find out what your peers are saying about BMC TrueSight Operations Management vs. Sentry and other solutions. Updated: July 2025.
865,295 professionals have used our research since 2012.