BMC TrueSight Orchestration vs Control-M comparison

BMC TrueSight Orchestration and Control-M are both solutions in the Process Automation category. BMC TrueSight Orchestration is ranked #24 with an average rating of 7.7, while Control-M is ranked #3 with an average rating of 8.7. BMC TrueSight Orchestration holds a 0.6% mindshare in PA, compared to Control-M’s 4.5% mindshare. Additionally, 87% of BMC TrueSight Orchestration users are willing to recommend the solution, compared to 98% of Control-M users who would recommend it.

BMC TrueSight Orchestration

Read 9 BMC TrueSight Orchestration reviews

446 Views
280 Comparison Views

87% willing to recommend

Control-M

Read 120 Control-M reviews

3,737 Views
1,531 Comparison Views

98% willing to recommend

BMC TrueSight Orchestration

Control-M

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Executive SummaryUpdated on Mar 9, 2025

BMC TrueSight Orchestration and Control-M are enterprise automation tools that cater to different needs. While TrueSight Orchestration is recognized for its pricing and support, Control-M has the upper hand with its robust features.

Features: BMC TrueSight Orchestration offers comprehensive network automation, numerous integrated mechanisms providing flexibility for automation workflows, and intuitive UI that facilitates easy use and integration. Control-M excels in advanced job scheduling, the ability to interface with numerous applications for seamless complex scheduling, and user-friendly GUI with powerful job management capabilities.

Room for Improvement: BMC TrueSight Orchestration could benefit from simplifying its intricate deployment process, enhancing integration with more third-party modules, and further improving its automation triggers. Control-M could improve by simplifying its complex setup for new users, enhancing support response times, and offering better built-in tutorials or guides for easier learning.

Ease of Deployment and Customer Service: Control-M offers a straightforward deployment model and robust support, aiding easier integration into existing systems. In contrast, BMC TrueSight Orchestration involves a more complex deployment which can present challenges for some organizations.

Pricing and ROI: BMC TrueSight Orchestration is noted for competitive setup costs and support services, offering attractive ROI for integration-focused companies. Control-M has higher initial setup costs but provides significant ROI through improved efficiency and optimized workflows.

To learn more, read our detailed BMC TrueSight Orchestration vs. Control-M Report (Updated: March 2025).

Buyer's Guide

BMC TrueSight Orchestration vs. Control-M

March 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BMC TrueSight Orchestration

Ranking in Process Automation

24th

Average Rating

8.0

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Control-M

Ranking in Process Automation

3rd

Average Rating

8.8

Reviews Sentiment

7.0

Number of Reviews

120

Ranking in other categories

Managed File Transfer (MFT) (4th), Workload Automation (1st)

Mindshare comparison

As of April 2025, in the Process Automation category, the mindshare of BMC TrueSight Orchestration is 0.6%, down from 0.9% compared to the previous year. The mindshare of Control-M is 4.5%, up from 3.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Process Automation

Featured Reviews

HarshalDeore

Solutions Architect at Parseq

Ready to use, with no need for customization

We currently operate in a banking domain. It helps to take daily backups of database. The BMC TrueSight helps in following the Reserve Bank guidelines and scheduling the back up as necessary. The solution creates a back-up and re-evaluates all the necessary information, alarming us in case there is a set of missing information. In case the backup fails, it also has an error handling mechanism is present, sending real-time messages and alerts in the form of emails to responsible teams. We have minimized the L1 and L2 activities, currently allowing us to only deal with L3 activities. If there are any errors in terms of backup, the incident is directly raised to Level 3. This automation has helped us save about 5 million pounds. It is also capable of no-manual intervention, where onboarding can be done without any manual assistance. The GUI offered by this solution is currently not available in the market. Whenever the details of customers are entered in the GUI, the process is carried out smoothly in the background without any issues.

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Pedro Fuentes

System Engineer at Community Loans of America, Inc.

Cost-effective, excellent support, and centralized access and control

They have a department that handles requests for enhancements. I talked to Control-M guys back in October or November when they had a gathering here in Atlanta. We talked about not being able to go back in history in Helix Control-M for more than two weeks. We submitted a request for enhancement. They told us that they are working on it, and they are thinking of expanding that to 30 days. We would like to see it expand to 90 days, but they are working on it. In Control-M, we were able to go back 180 days, but that was on-prem. The storage of that data was on our own servers. We know that storage is money, and we do not expect them to store that much of the data, but at least 30 to 60 days seem proper.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We particularly like the integration functionality of this solution. This product is open API, which means that it can be integrated with any solution from any other brand."

"This solution is scalable."

"The product has a very good triggering mechanism."

"The automation helps in payment transactions through BHIM app. The BMC helps in smooth clearance of all payments without using MasterCard or Visa. The solution is ready to use, and there is no need for customization or resources. We can complete integration over cloud and on-premise, and even using mainframes. The automation are secure through BMC TrueSight Orchestration."

"The best thing about TrueSight is the user interface, which is intuitive and easy to use. It supports accessibility and exporting, so we can output to the format we require. We can use TrueSight to integrate nearly any other product. I can't think of another product that can match this functionality. We also have Microsoft Orchestrator, but it can't match BMC TrueSight Orchestration."

"The best feature of BMC TrueSight Orchestration is the number of integrated mechanisms it provides."

"I find the provisioning to be the most valuable."

"We can implement compliance standards with the solution. You can also do patching so that the environment is compliant and secure from external threats and hacking. We can provision multiple systems with the help of predefined templates that the organization has forwarded us. The solution’s users can also integrate multiple products which can be either BMC or non-BMC. There are numerous possibilities that can be done with server automation"

More BMC TrueSight Orchestration pros

"It gives us the ability to have end-to-end workflows, no matter where they're running."

"Control-M can cross all platforms and offers integration for container and cloud solutions."

"It is very easy to use. The HA feature is also very good."

"It integrates seamlessly with other tools within our ecosystem."

"In Helix Control-M, we have the automation API that allows us to customize and do integrations easily in any script, such as Java or Python. It is all integrated within the integration API."

"The product has enhanced the interface with a clear visual display of data and process batches, showing the completion status of workflows."

"The best part about this product is that it has a lot of features. Control-M doesn't limit us and we can use it for a lot of things."

"Control-M is excellent when it comes to building, scheduling, managing, and monitoring production workflows. Those workflows are of very high importance to our operations."

More Control-M pros

Cons

"Regarding scalability, the architecture does not allow you to add additional servers just able to use two application servers, so it's not scalable."

"The solution is not user-friendly."

"BMC TrueSight Orchestration could improve by providing some visibility on how the workflows are progressing."

"The architecture of this solution needs improvement, it is very complicated. It creates a lot of problems in our environment. Most of the time I am trying to find and solve the problem."

"The solution should move to the cloud. Every application from the BMC is on the container and moving to the cloud. There is also a number of limitations for the smart reporting feature of the TrueSight server which is not working in sync. We did not get any satisfactory reply from BMC on that note. We are not able to do the real-time sync between HSA and non-HSA service reporting tools and the actual application tools."

"It would be helpful if TrueSight could log errors in a better format. I would also like to see more connector support. Let's say I have a third-party vendor that I need to integrate with Ansible. It would be helpful if BMC announced a specific connector for that. I've encountered situations where I need to work with scripts or find another way to integrate a particular product with TrueSight Orchestration. BMC already supports many products. For example, we have a connector for Ansible, but I think it needs to be improved some."

"We are aiming for AI automation and look for support from BMC. The features are currently missing but we are hoping for some upgrade in this matter."

"BMC TrueSight Orchestration is difficult to understand. It's not very user-friendly."

More BMC TrueSight Orchestration cons

"They can give more predefined plug-ins so that we don't have to create them."

"Everybody's biggest gripe is the reporting capability option. It is a gripe because there is a lot of information in Control-M, but the solution doesn't have a good reporting tool to extract that information. Now, if you want all that information, you need to rely on another third-party BI tool to extract the information out of Control-M."

"While they have a very good reporting facility, the reports that I'm asked to produce, a lot of times aren't necessarily what we need."

"With earlier versions, the support was not accurate or delivered in a timely manner. What would happen is that I would be in production mode and I would have an issue and would want to get someone on a call to see what was happening. But they would always say, “Hey, provide the log first and then we'll review and we'll get back to you." I feel that when a customer asks about a production issue, they should jump onto the call to see what is going on, and then collect the logs."

"Sometimes, with technical support, they will take feedback, but you don't know where that feedback goes or if it proceeds along in the thought process."

"The Control-M API does not support SQL database-type jobs, where a job has been configured to use the SQL catalog to locate SSIS."

"There can be some complexities with the UI part, especially with the advanced features."

"Its operations and infrastructure can be improved."

More Control-M cons

Pricing and Cost Advice

"Licensing is per lot, or per agent — one agent is one license."

"Licensing is available in different ways and depends on data being consumed by users and nodes being operated."

"There is a huge cost saving with BMC TrueSight compared to other solutions."

"Regarding pricing, it comes with the package when you buy the server automation. But it's made depending on some agreements for companies, of which I don't know the clause."

"This is now from my previous years as support for banks and big companies. If it's not enterprise scale, I find that it's too expensive for smaller companies. You really have to be quite big and need to have a dedicated support staff to run it, then you'll be fine. What we've seen at smaller companies, it's too expensive because they want to automate everything. Now, stuff that can literally run once a day for the rest of their lives is costing them $3 a job a day. It becomes too expensive, eventually. They are not seeing the return on investment because it's not business critical. Nobody is going to die or they're going to lose money if that job didn't run exactly at 11 minutes past 4:00. It's definitely for bigger enterprise companies, especially banks or healthcare providers. We have had an instance where Control-M was unavailable due to external factors for 20 minutes and there was a loss of almost a million euros because the solution involved logistics."

"This product saves hours in a day based on my experience working here versus other companies with manually operations."

"Pricing varies depending on which components and modules you are using."

"This is an expensive product compared to other solutions, although I think that it is a good one. We are in a good position with licensing, as we can run 10,000 jobs."

"Its pricing is a little bit high. They could provide an enterprise-level license for an unlimited number of jobs. Currently, it is based on the number of jobs, and if you exceed the number of jobs, there are charges. For example, if your license is for 3,000 jobs per day, but you run 3,050 jobs, you will have to pay for the extra 50 jobs. They charge $120 per job. So, it is too costly."

"The product price is reasonable. I rate the pricing an eight."

"The cost is basically $100 a job, give or take."

"You must accept that BMC licensing can be very confusing. No one can easily understand how they calculate things, whether it is user-based, job-based, or server-based. The calculation is quite tough. How BMC calculates licensing is not easily available anywhere."

More Control-M pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

20%

Financial Services Firm

20%

Insurance Company

Manufacturing Company

Financial Services Firm

28%

Computer Software Company

13%

Manufacturing Company

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about BMC TrueSight Orchestration?

The automation helps in payment transactions through BHIM app. The BMC helps in smooth clearance of all payments without using MasterCard or Visa. The solution is ready to use, and there is no need...

See all answers

What needs improvement with BMC TrueSight Orchestration?

We are aiming for AI automation and look for support from BMC. The features are currently missing but we are hoping for some upgrade in this matter.

See all answers

What is your primary use case for BMC TrueSight Orchestration?

BMC TrueSight is majorly used for database backup and auto remediation for the networks. It is also used for server provisioning.

See all answers

How does Control-M compare with AutoSys Workload Automation?

Control-M acts as a single, centralized interface for monitoring and managing all batch processes, which is helpful because nothing gets left unattended since it is all visible in one place, and th...

See all answers

What do you like most about Control-M?

First of all, the shift from manual to automation has been valuable. We have a tool that can automate.

See all answers

What is your experience regarding pricing and costs for Control-M?

It is a little bit expensive.

See all answers

Comparisons

Red Hat Ansible Automation Platform vs BMC TrueSight Orchestration

Compared 24% of the time

ServiceNow Orchestration vs BMC TrueSight Orchestration

Compared 24% of the time

More BMC TrueSight Orchestration Competitors

AutoSys Workload Automation vs Control-M

Compared 16% of the time

Automic Automation vs Control-M

Compared 9% of the time

IBM Workload Automation vs Control-M

Compared 8% of the time

Redwood RunMyJobs vs Control-M

Compared 6% of the time

Stonebranch vs Control-M

Compared 5% of the time

More Control-M Competitors

Product Reports

Buyer's Guide

BMC TrueSight Orchestration

March 2025

Download BMC TrueSight Orchestration product report

Buyer's Guide

Control-M

March 2025

Download Control-M product report

Also Known As

TrueSight Orchestration, Atrium Orchestrator

Control M

Overview

IT process automation can significantly lower the cost of IT delivery and reduce the risk associated with manual interactions. BMC Atrium Orchestrator automates common, repeatable tasks to improve quality of service across the board.

Move from reactive, manual handling of requests to a fully automated system
Deliver consistent task and automation workflow results
Automate data collection for audit compliance
Align with best practices
Free up IT resources

BMC

Control-M is used for enterprise workload automation, orchestrating finance, retail, healthcare, and supply chain processes. It handles batch job scheduling, managed file transfers, cloud integrations, and compliance auditing across on-premises, cloud, and hybrid environments.

Organizations leverage Control-M to efficiently monitor and manage business-critical processes like payroll, HR, SAP, Informatica, and database tasks. It enhances visibility, security, and error resolution. Automating and optimizing workflows in data centers, AWS, Azure, and Google Cloud Platform, Control-M supports diverse technological environments. The platform's robust capabilities make it suitable for effective centralized management of applications and data pipelines, ensuring enhanced collaboration and scalability.

What are Control-M's most important features?

Integration capabilities: Seamlessly integrates with various systems
Automation API: Facilitates automation through APIs
Managed File Transfer: Simplifies secure file transfers
GUI console: Intuitive graphical user interface
Role-based administration: Provides access control
Single-pane view: Centralized monitoring dashboard
Scheduling options: Flexible job scheduling
Workflow orchestration: Coordinates complex workflows
Reporting: Generates insightful reports
Monitoring: Tracks and manages tasks
Forecasting: Predicts future workloads
Self-service portal: Empowers users with self-service tools
Plugins: Extends functionality through additional plugins

What are the benefits or ROI of using Control-M?

Enhanced visibility: Centralized view of all processes
Ease of use: User-friendly interface
Error reduction: Minimizes manual errors
Improved collaboration: Facilitates teamwork
Scalability: Supports growth and scale
Support: Comprehensive customer support

Control-M is implemented in industries like finance to handle payroll and HR tasks, in retail for inventory management and supply chain processes, and in healthcare for compliance auditing and patient data processing. Organizations benefit from streamlined workflows and automated processes across on-premises, cloud, and hybrid environments, ensuring efficient and secure operations.

BMC

Sample Customers

Ameritas, Buckeye Partners, KNAB, Dex Media, News UK

CARFAX, Tampa General Hospital, Navistar, Amadeus, Raymond James, Railinc

Buyer's Guide

BMC TrueSight Orchestration vs. Control-M

March 2025

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