BMC TrueSight Orchestration vs Control-M comparison

BMC TrueSight Orchestration and Control-M are both solutions in the Process Automation category. BMC TrueSight Orchestration is ranked #20 with an average rating of 9.0, while Control-M is ranked #2 with an average rating of 8.6. BMC TrueSight Orchestration holds a 0.7% mindshare in PA, compared to Control-M’s 4.6% mindshare. Additionally, 87% of BMC TrueSight Orchestration users are willing to recommend the solution, compared to 98% of Control-M users who would recommend it.

BMC TrueSight Orchestration

Read 9 BMC TrueSight Orchestration reviews

496 Views
250 Comparison Views

87% willing to recommend

Control-M

Read 123 Control-M reviews

3,493 Views
915 Comparison Views

98% willing to recommend

BMC TrueSight Orchestration

Control-M

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Executive SummaryUpdated on Jun 15, 2025

BMC TrueSight Orchestration and Control-M are enterprise automation tools that cater to different needs. While TrueSight Orchestration is recognized for its pricing and support, Control-M has the upper hand with its robust features.

Features: BMC TrueSight Orchestration offers comprehensive network automation, numerous integrated mechanisms providing flexibility for automation workflows, and intuitive UI that facilitates easy use and integration. Control-M excels in advanced job scheduling, the ability to interface with numerous applications for seamless complex scheduling, and user-friendly GUI with powerful job management capabilities.

Room for Improvement: BMC TrueSight Orchestration could benefit from simplifying its intricate deployment process, enhancing integration with more third-party modules, and further improving its automation triggers. Control-M could improve by simplifying its complex setup for new users, enhancing support response times, and offering better built-in tutorials or guides for easier learning.

Ease of Deployment and Customer Service: Control-M offers a straightforward deployment model and robust support, aiding easier integration into existing systems. In contrast, BMC TrueSight Orchestration involves a more complex deployment which can present challenges for some organizations.

Pricing and ROI: BMC TrueSight Orchestration is noted for competitive setup costs and support services, offering attractive ROI for integration-focused companies. Control-M has higher initial setup costs but provides significant ROI through improved efficiency and optimized workflows.

To learn more, read our detailed BMC TrueSight Orchestration vs. Control-M Report (Updated: June 2025).

Buyer's Guide

BMC TrueSight Orchestration vs. Control-M

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BMC TrueSight Orchestration

Ranking in Process Automation

20th

Average Rating

8.0

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Control-M

Ranking in Process Automation

2nd

Average Rating

8.8

Reviews Sentiment

7.0

Number of Reviews

123

Ranking in other categories

Managed File Transfer (MFT) (3rd), Workload Automation (1st)

Mindshare comparison

As of July 2025, in the Process Automation category, the mindshare of BMC TrueSight Orchestration is 0.7%, down from 0.9% compared to the previous year. The mindshare of Control-M is 4.6%, up from 4.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Process Automation

Featured Reviews

HarshalDeore

Solutions Architect at Parseq

Ready to use, with no need for customization

We currently operate in a banking domain. It helps to take daily backups of database. The BMC TrueSight helps in following the Reserve Bank guidelines and scheduling the back up as necessary. The solution creates a back-up and re-evaluates all the necessary information, alarming us in case there is a set of missing information. In case the backup fails, it also has an error handling mechanism is present, sending real-time messages and alerts in the form of emails to responsible teams. We have minimized the L1 and L2 activities, currently allowing us to only deal with L3 activities. If there are any errors in terms of backup, the incident is directly raised to Level 3. This automation has helped us save about 5 million pounds. It is also capable of no-manual intervention, where onboarding can be done without any manual assistance. The GUI offered by this solution is currently not available in the market. Whenever the details of customers are entered in the GUI, the process is carried out smoothly in the background without any issues.

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Ujjwal Sachdeva

Data scientist at Advarisk

Efficient automation and boosted workflow but needs better integration methods

Control-M is a bit faster compared to other solutions. The job and coding are easier. Also, my DevOps and Ops teams work collaboratively with it, enhancing its efficiency. The workflow is much easier compared to the ACS services we were using. Automation is more advanced, deployment is fast, and version control has been simplified.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The product has a very good triggering mechanism."

"I find the provisioning to be the most valuable."

"This solution is scalable."

"The automation helps in payment transactions through BHIM app. The BMC helps in smooth clearance of all payments without using MasterCard or Visa. The solution is ready to use, and there is no need for customization or resources. We can complete integration over cloud and on-premise, and even using mainframes. The automation are secure through BMC TrueSight Orchestration."

"The best feature of BMC TrueSight Orchestration is the number of integrated mechanisms it provides."

"The best thing about TrueSight is the user interface, which is intuitive and easy to use. It supports accessibility and exporting, so we can output to the format we require. We can use TrueSight to integrate nearly any other product. I can't think of another product that can match this functionality. We also have Microsoft Orchestrator, but it can't match BMC TrueSight Orchestration."

"We can implement compliance standards with the solution. You can also do patching so that the environment is compliant and secure from external threats and hacking. We can provision multiple systems with the help of predefined templates that the organization has forwarded us. The solution’s users can also integrate multiple products which can be either BMC or non-BMC. There are numerous possibilities that can be done with server automation"

"The initial setup is easy. The deployment was done in an hour."

More BMC TrueSight Orchestration pros

"Because it's a tool which allows us to do scheduled work, it allows for notifications when jobs aren't running within that scheduled time frame. This improves the opportunity to meet SLAs."

"Workload Archiving is a very good feature for us. It helps with our customer requirements in terms of reporting and auditing... Previously, when we didn't have any archive server, we managed the data in Control-M with man-made scripts, and we would pull the data for the last 365 days, or three or four months back. Since we installed the archiving, we have been able to pull the data, anytime and anywhere, with just one click."

"The File Watcher utility, cyclic jobs, and email alert notification are valuable."

"The solution has the power to reduce resources, which is good for business. It is constantly updated to remain compatible with new technologies such as Amazon, Azure, and Google Cloud. It's very easy to take advantage of the compatibilities."

"Control-M improved our organization significantly."

"We have a team called pro-mon and they monitor all the jobs for us. A single view for them makes it easy for them to monitor things."

"I find it very helpful to be able to keep track of all our help desk tickets."

"You can let users access the system and manage jobs: self-service."

More Control-M pros

Cons

"At present this solution is only available to be hosted on-premises, which can cause network issues when integration with cloud-based software is attempted."

"BMC TrueSight Orchestration could improve by providing some visibility on how the workflows are progressing."

"Regarding scalability, the architecture does not allow you to add additional servers just able to use two application servers, so it's not scalable."

"BMC TrueSight Orchestration is difficult to understand. It's not very user-friendly."

"The solution is not user-friendly."

"The solution should move to the cloud. Every application from the BMC is on the container and moving to the cloud. There is also a number of limitations for the smart reporting feature of the TrueSight server which is not working in sync. We did not get any satisfactory reply from BMC on that note. We are not able to do the real-time sync between HSA and non-HSA service reporting tools and the actual application tools."

"We are aiming for AI automation and look for support from BMC. The features are currently missing but we are hoping for some upgrade in this matter."

"It would be helpful if TrueSight could log errors in a better format. I would also like to see more connector support. Let's say I have a third-party vendor that I need to integrate with Ansible. It would be helpful if BMC announced a specific connector for that. I've encountered situations where I need to work with scripts or find another way to integrate a particular product with TrueSight Orchestration. BMC already supports many products. For example, we have a connector for Ansible, but I think it needs to be improved some."

More BMC TrueSight Orchestration cons

"Advanced File Transfer (AFT) has limitations that cause us to use a bit more licensing than we feel is appropriate."

"The infrastructure could be improved."

"Whenever I pull an S4HANA job to the Helix Control-M tool, it pulls it naturally with all the steps. A job can have several steps, and in this case, it is very easy to control the steps taken. However, in the case of the SaaS IBP tool, it can pull the job but cannot identify the steps. So, when I want to take an action in a step, I have to split the job."

"The UI can be challenging for new users due to its learning curve. Additionally, there are some errors during automation. More detailed logs would be helpful."

"For installing or upgrading the PeopleSoft and SAP plugins, currently there is no way to do it via Control-M Configuration Manager. So, we are installing or upgrading the plugins, like PeopleSoft and SAP, manually. If BMC could provide an option via Control-M Configuration Manager to upgrade these plugins, it probably would reduce a lot of manual work as well as ease our work. This is one improvement that I personally want to see, because it would help our way of working."

"Control-M reporting isn't that good. It is very limited. We would like the ability to create our own reports as well as the ability to publish dashboards in the cloud, which would help us. Improved reporting will help us determine statuses and get the answers that we need. However, I personally think BMC is not focusing on the reporting. I have even visited the BMC office in India, and asked, "Why haven't you improved the reporting?""

"I would like to see more audit report templates added, and perhaps more customizability in terms of reporting."

"The report form and display function are weak; they are not very powerful."

More Control-M cons

Pricing and Cost Advice

"Regarding pricing, it comes with the package when you buy the server automation. But it's made depending on some agreements for companies, of which I don't know the clause."

"There is a huge cost saving with BMC TrueSight compared to other solutions."

"Licensing is per lot, or per agent — one agent is one license."

"Licensing is available in different ways and depends on data being consumed by users and nodes being operated."

"They are expensive. If we were a small company, it would be complicated because we have to have strong sales and operations to be able to afford a tool of this level. Being a large company, the cost-benefit is covered, but it is not within the level of cheap solutions."

"Pricing can be steep, but you get what you pay for."

"It depends. It's packaged in such a way that you can buy the base model without all of the fancy stuff. You can try and keep your price similar to competitors. I guess it's natural throughout the world. It doesn't matter whether you're buying cell phones or something else. The best cell phone will always be more expensive."

"The annual licensing within BMC Control-M is on a per task basis. Three- and five-year contracts are also offered. The customer usually buys a bundle of tasks, e.g., 5,000 tasks, then my team configures Control-M for their usage."

"Its pricing and licensing could be a little bit better. Based on my experience and discussions with other existing customers, everybody feels that the regular Managed File Transfer piece, not the enterprise one, is a little overpriced, especially for folks who already have licensed Advanced File Transfer. We understand that Advanced File Transfer is going away and is going to be the end of life, and there is some additional functionality built into MFT, but the additional functionality does not really correlate with the huge price increase over what we're paying for AFT already. This has actually driven a lot of people to look for alternative solutions."

"we are more looking for a better cost/license/performance model because BMC, while we could say it's the best, is also the most expensive. That is what we are probably most annoyed with. We are paying something like €1,000,000 over three years for having 4,000 jobs running. That's expensive."

"This is now from my previous years as support for banks and big companies. If it's not enterprise scale, I find that it's too expensive for smaller companies. You really have to be quite big and need to have a dedicated support staff to run it, then you'll be fine. What we've seen at smaller companies, it's too expensive because they want to automate everything. Now, stuff that can literally run once a day for the rest of their lives is costing them $3 a job a day. It becomes too expensive, eventually. They are not seeing the return on investment because it's not business critical. Nobody is going to die or they're going to lose money if that job didn't run exactly at 11 minutes past 4:00. It's definitely for bigger enterprise companies, especially banks or healthcare providers. We have had an instance where Control-M was unavailable due to external factors for 20 minutes and there was a loss of almost a million euros because the solution involved logistics."

"The product price is reasonable. I rate the pricing an eight."

More Control-M pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

21%

Computer Software Company

19%

Insurance Company

Educational Organization

Financial Services Firm

28%

Computer Software Company

12%

Manufacturing Company

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about BMC TrueSight Orchestration?

The automation helps in payment transactions through BHIM app. The BMC helps in smooth clearance of all payments without using MasterCard or Visa. The solution is ready to use, and there is no need...

See all answers

What needs improvement with BMC TrueSight Orchestration?

We are aiming for AI automation and look for support from BMC. The features are currently missing but we are hoping for some upgrade in this matter.

See all answers

What is your primary use case for BMC TrueSight Orchestration?

BMC TrueSight is majorly used for database backup and auto remediation for the networks. It is also used for server provisioning.

See all answers

How does Control-M compare with AutoSys Workload Automation?

Control-M acts as a single, centralized interface for monitoring and managing all batch processes, which is helpful because nothing gets left unattended since it is all visible in one place, and th...

See all answers

What do you like most about Control-M?

First of all, the shift from manual to automation has been valuable. We have a tool that can automate.

See all answers

What is your experience regarding pricing and costs for Control-M?

Its cost can be more competitive. One of the main things customers look at is the cost. It's not affordable. The cost is very high, according to my customers. The licensing cost is very high, and t...

See all answers

Comparisons

ServiceNow Orchestration vs BMC TrueSight Orchestration

Compared 27% of the time

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AutoSys Workload Automation vs Control-M

Compared 14% of the time

Automic Automation vs Control-M

Compared 8% of the time

Redwood RunMyJobs vs Control-M

Compared 8% of the time

IBM Workload Automation vs Control-M

Compared 6% of the time

Stonebranch vs Control-M

Compared 5% of the time

More Control-M Competitors

Product Reports

Buyer's Guide

BMC TrueSight Orchestration

June 2025

Download BMC TrueSight Orchestration product report

Buyer's Guide

Control-M

June 2025

Download Control-M product report

Also Known As

TrueSight Orchestration, Atrium Orchestrator

Control M

Overview

IT process automation can significantly lower the cost of IT delivery and reduce the risk associated with manual interactions. BMC Atrium Orchestrator automates common, repeatable tasks to improve quality of service across the board.

Move from reactive, manual handling of requests to a fully automated system
Deliver consistent task and automation workflow results
Automate data collection for audit compliance
Align with best practices
Free up IT resources

BMC

Control-M is used for enterprise workload automation, orchestrating finance, retail, healthcare, and supply chain processes. It handles batch job scheduling, managed file transfers, cloud integrations, and compliance auditing across on-premises, cloud, and hybrid environments.

Organizations leverage Control-M to efficiently monitor and manage business-critical processes like payroll, HR, SAP, Informatica, and database tasks. It enhances visibility, security, and error resolution. Automating and optimizing workflows in data centers, AWS, Azure, and Google Cloud Platform, Control-M supports diverse technological environments. The platform's robust capabilities make it suitable for effective centralized management of applications and data pipelines, ensuring enhanced collaboration and scalability.

What are Control-M's most important features?

Integration capabilities: Seamlessly integrates with various systems
Automation API: Facilitates automation through APIs
Managed File Transfer: Simplifies secure file transfers
GUI console: Intuitive graphical user interface
Role-based administration: Provides access control
Single-pane view: Centralized monitoring dashboard
Scheduling options: Flexible job scheduling
Workflow orchestration: Coordinates complex workflows
Reporting: Generates insightful reports
Monitoring: Tracks and manages tasks
Forecasting: Predicts future workloads
Self-service portal: Empowers users with self-service tools
Plugins: Extends functionality through additional plugins

What are the benefits or ROI of using Control-M?

Enhanced visibility: Centralized view of all processes
Ease of use: User-friendly interface
Error reduction: Minimizes manual errors
Improved collaboration: Facilitates teamwork
Scalability: Supports growth and scale
Support: Comprehensive customer support

Control-M is implemented in industries like finance to handle payroll and HR tasks, in retail for inventory management and supply chain processes, and in healthcare for compliance auditing and patient data processing. Organizations benefit from streamlined workflows and automated processes across on-premises, cloud, and hybrid environments, ensuring efficient and secure operations.

BMC

Sample Customers

Ameritas, Buckeye Partners, KNAB, Dex Media, News UK

CARFAX, Tampa General Hospital, Navistar, Amadeus, Raymond James, Railinc

Buyer's Guide

BMC TrueSight Orchestration vs. Control-M

June 2025

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